Qualifications Help

I have the following issue,
An user not can display the information of Qualificacion (Infotype 0024) T.Code PA30, PA20. The system send the following message of type I(Information).
Error ocurred in scale definition for Qualification  XYZ ...
I wondered if anyone can help.
Regards,

The issue only is for one user, that cann´t displays the information.
I consult the employee that is consulting this user and can displays the information of the infotype 0024.
Regards.

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