Qualifying product conundrum

I have purchased and downloaded the Actobat XI Standardsoftware using the serial no provided and it is
installed on my computer. When I go to open the program the "serial Number upgrade" screen
opens and says the serial no I entered is valid but a qualifying product is
not found on this computer....? can anyone shed some light on this matter?

The message you say you get is indicating that you purchased an upgrade version of the software and it is unable to find the version from which you are upgrading. Normally when you purchase an upgrade version it requires that you have purchased an earlier version. In order to prove that you did, you need to either have that earlier version installed so that it can be found automatically or you need to identify the earlier version and submit its serial number.

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In Adobe Bridge when I try to open my camera raws, I get a pop up box stating "Bridges parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature" What do I do? Please advise

In Adobe Bridge, when I try to open my camera raws, I get a pop up stating"Bridges parent application is not active. Bridge requires that a qualifying product has been launced at least once to enable this feature." What the heck? I have a PC and haven't had problems before.. I have adobe cloud and pay my monthly bill...

Have you opened Photoshop or any other Adobe app that Bridge works with? You need to do this if you've upgraded PS or just signed up for CC.

CS6 Design Standard Serial Number is valid, but a qualifying product could not be found...?

I am attempting to reinstall CS6 Design Standard after a computer upgrade, however the Application Manager won't take my serial number. In particular, when I enter the serial number, I receive the following error message:
Serial Number you provided is valid, but a qualifying product could not be found on this computer.
When I enter the serial number for one of the products that should be eligible for the upgrade, I receive the error message:
This serial number is not for a qualifying product. Please try another.
I've attempted this on a couple of machines with the same result. I've also attempted to install CS6 Design Standard after installing numerous other products: CS5 Design Premium, CS5 Design Standard, CS3 Design Standard... and none of these were found as qualifying products.
I'm attempting this on OS X 10.9.3, on numerous MacBook Pro configurations from the past four years. It is plugged into the network, and the connection is active. I haven't seen anything in Console that is related.
Is there someone from Adobe that I can contact to get verification of this Serial Number, and what product it would be attached to?
Thanks,
shane.

The Serial Number you have is a upgrade Serial Number from a older version.
So when you try to install, you have to insert the Serial Number for CS6 Design Standard and on the next screen, you need to choose the old product from drop down list and enter the Serial Number for that.
It is not necessary to install the old application before installing CS6 Design Standard , all you need is the Serial Number for the old version.
If still you have issue, you can contact the support as mentioned by Steve.
http://helpx.adobe.com/contact.html

Error: the serial number is not for a qualifying product

I own design standard creative suite 5 , and recently bought CS6 design standard. I get an error when I try to activate the software that I do not have a qualifying product. How can that be? I am using the correct serial number.
Thanks, (I downloaded from web and had the box sent to me.. and trying to activate the downloaded version)

Simply run the installer that comes with the box. If it still doesn't work, get in touch with support.
Mylenium

Bridge's Parent Application is Not Active, Bridge Requires That a Qualifying Product Has Been Launch

Has anyone figured out how to fix this? Tried fixes & I still can not open RAW files from Bridge or Photoshop CS5. I upgraded the Camera RAW plug-in and downloaded all fixes for Photoshop CS5 ( done automatically through Adobe updater) so program is up to date. I can open RAW files from mini bridge if I right click the photo BUT if I take the photo back to Bridge I can not open it there. ( I could do this before the upgrades so this is not different ). I have windows 7 professional 32 bit. I tried DNG files & .cr2 files.
In Photoshop CS4 I had the same problem ( almost the same error message...bridge requires a qualify product to be launched at least once... Camera RAW) and it was never fixed but I didn't understand the advantages of working in camera RAW. So it may be the same glich if I had it in CS4 & CS5. Thanks in advance for your help.

i ran into the same issue just this last week....and i finally found (at least in my case) the SOLUTION...i'd D/Led the trial version of adobe illustrator...something in that download, or the preference choices that followed afterward, KICKED my "Parent Application," which had always been photoshop CS4, to the curb! realizing, as i've had to in the past, that i should "look back to what you'd done just prior to the change (with its resulting ERROR message) and UNDO it." ergo: i dumped the trial version of illustrator, and VOILA! i can now, once again, open jpgs by opting for "open in camera raw" directly from the BRIDGE again...hope this helps! too bad newly added ADOBE programs don't ask you to actually ESTABLISH which of their programs you would LIKE to designate as the PARENT APPLICATION when you're loading said new software!

Qualifying product could not be found

After a crash of my computer I try to reinstall all te programs. Dreamweaver CS6 however gives the following message:
Serial number is valid, but a qualifying product could not be found.
Do I have to install Dreamweaver CS5 first, or even an older previous version?
Any idea?
Wencel

It should ask you for the serial number of a previous product. If it doesn't, you may need to run the Creative Suite Cleaner Tool and try again.
Mylenium

Just downloaded Photoshop CS6 - 'Qualifying product could not be found on this computer.' HELP!

Okay, title says it all. I just downloaded Photoshop CS6 (an upgrade from Photoshop CS3 Extended).
I went to enter the Serial Number, and when I did, a box appeared telling me that the 'Serial Number you provided is valid, but a qualifying product could not be found on this computer'.
It goes on to say: 'To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number.'
The drop-down list under products includes: Adobe Photoshop CS4, Adobe Photoshop CS5, Adobe Photoshop CS3 Extended,
Adobe Photoshop CS4 Extended, Adobe Photoshop CS5 Extended, Adobe Photoshop CS6 Extended, and Adobe Photoshop CS3.
Where is Adobe Photoshop CS6...???
I am very concerned and would be very grateful to anyone who could help me with this problem.
Thank you.

Update: I decided to just re-enter the serial no. for Photoshop CS3 Extended and select the same option a couple more times, and suddenly it decided to work. To my great releif!
The only thing I can conclude is that the system just needed a few minutes to update itself (perhaps Adobe was waiting for the payment to be released by the bank?).
Either way, thank you very much for taking the time to respond to my queary, Mylenium.

Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature - Can someone help me I'm on a Macbook Pro 2013 with CS6?

I get this error message when I try to use Camera Raw in Bridge - all my other adobe products work fine. "Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature" I have a 2013 Macbook Pro - I have also updated all the know adobe updates online.

Just a clarification in general:
BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

When I highlight photo's in bridge and then click open in camera raw this message comes up... Camera Raw Editing Is not enabled...Camera raw editing requires that a qualifying product has been launched at least once to enable this feature. I have used cam

When I highlight photo's in bridge and then click open in camera raw this message comes up... Camera Raw Editing Is not enabled...Camera raw editing requires that a qualifying product has been launched at least once to enable this feature. I have used camera raw a different way but it won't seem to work with bridge.

Have you opened Photoshop or any other Adobe app that Bridge works with? You need to do this if you've upgraded PS or just signed up for CC.

Camera Raw editing is not enabled.Camera Raw editing requires that a qualifying product has been lau

Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.This appears when the open in camera raw disc is clicked in bridge. any solutions??

Hi,
Open Adobe Photoshop first. Open a Camera Raw file in Photoshop.
Then open Bridge from within Photoshop from File> Browse in Bridge.
Then try to open Raw files in Bridge. That should work.
We need to launch the parent product of Bridge first ( in this case Photoshop). Then we need to open the images in Bridge and it should work normally.
Thank you,
Dipanjan Das

"Camera Raw Not Enabled" Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.

I upgraded my computer yesterday to a Mac Mini 2014 from a Mac Mini 2011. Restored the drive from Time Machine. The message I received when trying to use Photoshop was I had to many computer enabled. The option was to disable the other two and use this one, which I did. I tried to open a JPG in ACR and got the message "Camera Raw Not Enabled" Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature". If I open a Canon RAW file Adobe Camera Raw opens normally. Stumped.
Jack

The problem cleared itself. Don't have a clue why.
Jack

I can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a

i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.

Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh

Bridge won´t open multiple jpegs, claim one or more qualifying products need to be opened first.

I´m using photoshop cs 6, and now bridge won´t open multiple jpeg´s, but claims that one or more qualifying products need to be opened first. What is this?

You can use the -no-remote command line switch to open another Firefox instance with its own profile and run multiple Firefox instances simultaneously.
*http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
*https://developer.mozilla.org/Mozilla/Multiple_Firefox_Profiles

'Serial Number you have provided is valid, but a qualifying product could not be found on this computer`?

I am trying to install cs6 design and web premium on my new laptop via the DL content on the adobe website. I have downloaded the 2 correct files which automatically extract everything, but when I get to entering the serial number, it tells me that my serial number is valid, but there isn't a qualifying product found on my computer. The drop down tab of alternative products doesn't even feature Design and Web Premium. Can someone shed some light on the issue?
Many Thanks

Your serial number is for an upgrade (as opposed to a full version = full price serial number).
An upgrade serial number must be supported by a serial number from an earlier qualifying version in order to prove to the CS6 installer that you are entitled to use the upgrade (cheaper) serial number.
For CS6 "earlier qualifying" usually means CS5 or CS5.5. Those should be the versions listed in the dropdown menu.
So do you have a CS5 or CS5.5 serial number?

Serial Number is not for a qualifying product

Hello!
I just purchased a new Windows 8 laptop on which I want to load my existing copy of CS6 (I have the CD). I deactivated it on my old computer and tried to load it on my new one. I'm receiving the following error message:
This serial number is not for a qualifying product. Please try another.
The only CS6 in the list of products to choose from is Adobe Photoshop CS6 Extended and prior versions.
I verifed under my account on the adobe site that I had registered my copy of CS6. I'm really not sure what else to do but at this point I'm lost without my Photoshop!!!
Thank you for your assistance!
--AKrubygal

Apart from contacting customer service maybe this Forum might be a better fit:
http://forums.adobe.com/community/download_install_setup

Qualifying product conundrum

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