"Quality and Media" not displaying in Print dialog.

I am using Mac OS X 10.6 Snow Leopard on a Macbook Pro with a Canon MB5220 Multifunction printer over WiFi. I have installed the Canon Drivers and can print to the printer but the "Quality and Media" menu choice does not display in the print dialog so I can't set any of the quality settings or the color settings for the printer.
I installed and re-installed the drivers. Tried with several applications such as TextEdit and preview. Only menu choices are Layout, Color Matching, Paper Handling, Cover Page, Scheduler.
Is there anything that would keep Quality and Media from dispaying?

It's not just the Quality & Media menu that appears to be missing. There are three other Canon menus you should see like below;
These menu items are supported by the plugins bundle installed in /Library/Printers/Canon/BJPrinter/PDEs, which supports a number of Canon inkjet printers. Since reinstalling the driver for the MG5220 has not helped then I would try a reset of the printing system and then adding the printer again. To reset the printing system, open Print & Fax, move the mouse over the Printers list and Control-click. The reset popup will appear. Select it and authenticate if prompted and then restart the Mac. Please note that this action will remove all printer and scanner queues from Print & Fax, but not the associated drivers so just the queues will need to be added again.
If this action does not resolve the problem then try running the Canon Driver Update v2.6.

Similar Messages

Cannot extract the embeded font 'KDGXKF+TTF5BC9A0t00'.Some characters may not display or print correctly.

I am currently using Adobe Reader version 9.1.3. When I open certain files, it displays the following message, "Cannot extract the embeded font 'KDGXKF+TTF5BC9A0t00'.Some characters may not display or print correctly". Some fonts are actually missing and will not display when printing. I have tried updating adobe but the problem still persists. Under file properites, the following font TTF5BC9A0t00 is recognised by Adobe as true type and custom encoding. Anyone has any suggestions for fix??
Cheers
RK

RK7.10.09 wrote:
Under file properites, the following font TTF5BC9A0t00 is recognised by Adobe as true type and custom encoding. Anyone has any suggestions for fix??
Cheers
RK
BUT, does it say "embedded" or "embedded subset" next to the font name. If not, the font isn't included in the file and if you don't have it, it can't display or print it.
The file creator will need to embed the fonts properly although "some" fonts don't allow embedding. This could be one of them.

Preview - Print system dialog extension - not loading and I cannot change the quality and media of printing

So whenever I try to print using Preview, I get the following error -
"Print system dialog extension could not be loaded because it has not been updated to run in this application's secure environment"
I cannot select quality and media.
Pls see inserted image for more clarity.

Unfortunately there is no later version of driver for your iP1700. The 10.51.1 version you have, which was released to support Mac OS X 10.7, was the last version that Canon released.
Checking the supported printers list for the Gutenprint driver package, which is an alternate suite of drivers supporting many different vendors, the iP1700 is also missing from the list. But it is listed as a supported model with the PrintFab driver package, however there is a cost involved in obtaining PrintFab.
Note that your issue is caused by sandboxing and there are some who have relaxed the security on their Mac by changing the sandboxing function, which is not really recommended. Given the iP1700 was released in 2006 and inks for this printer will soon become harder to obtain then I would suggest you look at getting a new printer.

Media selection not saved in Print dialog

When I select my Media, Quality and Bit Depth in the "Main" window in the Print dialog, they are not saved even though I select Save Current Settings as Preset. They change back to Plain Paper, 300 dpi and 8-bit. This will not work for high quality photo printing on my Canon iPF5000 printer. I've tried many different settings but nothing I have tried will get my settings to be saved and used. What are the "magic words" because the ones I've been using are not working?
I can print from Photoshop through a Canon 16-bit plug-in using my normal print paper profiles and get excellent results so the printer is working just fine. I am using the latest Canon print driver and firmware. I think if I could get the correct media type, quality and bit depth in the printer driver, I'd get good results as well. I have a new paper profiling device that can only print the test patches through the print driver... so I'm stuck so far.
Your help is appreciated.
OS X 10.9.2, Mac Pro 3.33 Ghz 6-core, 24 GB RAM

I discovered the root of my problem. Canon does not have a printer driver for my iPF5000 that runs under Mavericks. My workaround was to load Mountain LIon on a separate drive and use the Canon supported print driver for OS X 10.8.x. Running under 10.8 worked and I was able to successfully input and send the media type to the printer. I was making printer paper profiles with a new x-rite ColorMunki Photo.
After creating the paper profile, I copied it over to Mavericks where I use Canon's 16-bit plug-in in Photoshop to send print jobs to the iPF5000. This apparently uses a slightly different print driver than the stand-alone print driver since it works just fine. The profiles create prints that are a very close match to the screen images.
Whether or not Canon will support Mavericks for the iPF5000 is anybody's guess since it's an older printer.

9500 Mark II Printer and Photoshop (Mac) Quality and Media Grayed Out

I have a PIXMA 9500 Mark II. I am using the printer on an iMac. In Photoshop, when I choose Quality and Media, the area to choose paper type and tray are grayed out. It work fine in Safari.
I have spoken to Canon, Apple and Adobe and no one seems to be able to get it to work. It works in Safari.
Any suggestions?
Thanks

Hello larrygm.
Unfortunately, if you continue to have difficulties with accessing the printer settings, we would have to advise that you use our Easy PhotoPrint Pro plugin with Photoshop or print the image using a different program.
The Easy PhotoPrint Pro plugin can be downloaded from our website and is compatible with most versions of Photoshop. Once installed, you can access the plugin from the File/Automate menu of the program.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon MP780 Color Option, Quality and Media, etc crossed out for SOME apps

Hi,
I have a Canon MP 780 attached to an old G4 macbook (running 10.4.11) that I'm using as a print server via printer sharing. I'm sending print jobs from a MBPro 2.4 GHz Core Duo running Snow Leopard (10.6.2)
Before I updated to Snow Leopard, all the MP 780 printer functions worked perfectly. Now the Color Options, Quality and Media, Duplex Printing, Special Effects, Borderless Printing and Duplex Printing are crossed out for some application, but not for others. For example, I can print in Duplex from Microsoft Word and Pages, but not from Preview or Safari.
If I do the print job directly from the old MB that's acting as the print server, all the options are available, so this seems to be related to either Snow Leopard or printer sharing.
I have downloaded and installed all the latest drives/software I could find in the CanonUSA website.
Any thoughts on how to get these print services up and running for all my applications?
Thanks!
Pete

Hello Pete,
What you are seeing is a result of using a 32bit driver when using a 64bit application. Preview and Safari are 64bit, while MS Word and Pages are 32bit.
The solution is to use a driver that is written for 64bit (or more so the plugins used with the driver, such as Quality & Media, are 64bit). However, checking the Canon web site, there does not appear to be a 64bit driver available for your model.
So, you could look at forcing the 64bit apps, like Preview and Safari, to open in 32bit mode. With the application closed, find its icon in Finder > Application. Select it and perform a Get Info (File > Get Info or Command I). The Info window that appears will have a button that shows 'Open in 32-bit mode'. Tick this checkbox, close the Info window and then open the application. Now you should find that the Canon plugins such as Quality & Media should be available without the line through them.
Pahu

Vendor Ref. no. not displayed in print preview in vendor aging report

Dear SAP team,
Vendor reference number is not displayed in print preview/print on vendor liabliteis aging report,
but this vendor reference number actually show in report,We are taking report by journal postings,
vendor reference entered in NumAtCard in AP invoice get copied to Ref2 in Journal Entry,then
why it is not showing in print preview/print.
Whether this is an application error / missing functionality ?
We are using SAP Business One 2005 B (7.40.252) SP: 00 PL: 36.
Whether upgrade to latest patch 2005B PL46 will solve this issue ?
Jeyakanthan

Hello Jeyakanthan,
I would like to draw your attention to the enhancements we delivered within Aging Report in 2007 version and plan for 8.8 release.
The primary enhancement in 2007 version is reflecting new concept of Internal Reconciliation with more convenient backward reporting.
Within the 8.8 release ...
- when you generate the aging report you can group the report by customer or sales employee in the customer receivables aging report, and by vendor or buyer in the vendor liabilities aging report;
- when the aging report has been generated, you can view multicustomer/multivendor detailed information in the aging report window. There is no need to double-click each customer/vendor row to view the details.
We would strongly to recommend you to upgrade to 2007 version or join the ramp-up of 8.8 release soon.
Peter Dominik
B1 Solution Management

Error message from Adobe Reader. cannot extract the embedded font 'LICCMC+MyriadPro-Light'. some characters may not display or print correctly. Print looks like gibberish

Trying to view/print PDF documents from website. Print looks like gibberish and is unreadable. Problem is with the embedded fonts. Error message from Adobe says cannot extract the embedded font 'LICCMC+MyriadPro-Light'. some characters may not display or print correctly.

Try Adobe support, that's not a Firefox support issue. <br />
http://forums.adobe.com/index.jspa

When printing Firefox does not open the Print Dialog window

When printing at our office we often need to print to multiple printers and not just the default printer. When printing in Firefox, however, the print automatically gets sent to the default printer and I do not get a print dialog window. I have reset Firefox's printer options, changed the prefs.js file, and launched Firefox from safe mode to check if an add-on is affecting printing - all to no avail. When I print from Chrome, or (shudder) Internet Explorer I get a dialog box giving me printer options. Your help and responses will be appreciated.

There is a hidden preference to bypass the dialog, but it definitely is not set by default. To check for that:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''print.''' and pause while the list is filtered
(3) If you discover a preference named '''print.always_print_silent''' there's your trouble.
Next question would be, where did it come from?! Some possibilities:
(A) A user.js file that overrides prefs.js at startup. See: [[How to fix preferences that won't save]].
(B) A lock file in the program folder. See: http://kb.mozillazine.org/Locking_preferences

Cannot extract the embedded font 'F2'. Some characters may not display or print correctly.

This question was previously published but no answer has been found.
Error message is :
"Cannot extract the embedded font 'F2'. Some characters may not display or print correctly."
Many pdf documents display this error with Adobe Reader 8.1.0. We have errors for embedded fonts 'F0','F3','F7' and so on.
It looks like a Adobe Reader bug because :
- All PDF files can be opened with Acrobat Reader 5.0.5, 6.x and 7.x, can't be opened with 8.1.0 version.
- the 8.1.1 update removes only the bug for 'F0' error message (issue #1572280).
The solution :
- to publish a 8.1.2 update to fix this important bug
- is there a registry parameter or tool option to disable the checking added in 8.x version of Adobe Reader ? The 8.x version catches more errors to be compliant with Adobe specification but Adobe reader must be
compliant with all documents generated by third party products.
This Adobe Reader bug applies to Windows Vista, XP Pro SP2, 2000.
Thx,
Regards

Just to let you know, for anyone else with this problem. I had this problem occur on a MAC when you tried to do save to PDF in excel. This was all happening at the point of generation of the PDF in my case.
The fix was to delete ALL the microsoft preferences, but perahps only the font cache needed to be deleted.
I deleted the following areas from the local users userprofile on the mac. On windows, I would probably log in as a differnet user to try to see if the problem just exsists for one particular user.
Here are the sections I deleted:
Library/caches/metadata/Microsoft*
Username/library/preferences/com.microsoft* ( and anyhting with microsoft in it)
I did leave the entourage settings though.
hope it helps someone with a similar issue.

Error Message:"Cannot find or create the font 'WP-MathA'. Some characters may not display or print correctly." Who can help me solve this problem?

Some of the pdf files I work with (receive) come up with a comment: “Cannot find or create the font ‘WP-MathA’. Some characters may not display or print correctly.” Who can help me solve this problem?
Thank you in advance for your time.
Marlen

Hello Anubha,
I am having a similar problem on my machine. I was using Word 2008 and I created a PDF inside Word.
I am opening the file on the system itself and I am running Windows 8.1. I am using Version 11 of Reader.
When the PDF I created (my resume) attempts to open, it says: cannot find or create the file Times, Bold. Some characters may not display or print correctly.
However, the entire Reader keeps freezing and will not allow me to open or test print the document. Also, it is not displaying any of the Bold Times New Roman Print. Can you please help? Thanks.

Cannot extract the embedded font 'EX_CFF_Arial_Black'. Some characters may not display or print corr

I have been getting the error....
Cannot extract the embedded font 'EX_CFF_Arial_Black'. Some characters may not display or print correctly.
I have tried to look online to figure this out but I have had no luck. If anyone has any suggestions to fix this I would love to hear them. Thanks!

Just to let you know, for anyone else with this problem. I had this problem occur on a MAC when you tried to do save to PDF in excel. This was all happening at the point of generation of the PDF in my case.
The fix was to delete ALL the microsoft preferences, but perahps only the font cache needed to be deleted.
I deleted the following areas from the local users userprofile on the mac. On windows, I would probably log in as a differnet user to try to see if the problem just exsists for one particular user.
Here are the sections I deleted:
Library/caches/metadata/Microsoft*
Username/library/preferences/com.microsoft* ( and anyhting with microsoft in it)
I did leave the entourage settings though.
hope it helps someone with a similar issue.

How to display the Print Dialog with defined print presets included.

When I try and display the Print Dialog none of my defined print presets are included in the print preset list box, I only get the [custom] option.
How can I get the presets included in the list?
The code I am using is:
InterfacePtr<IPrintData> docPrintData(document->GetDocWorkSpace(), UseDefaultIID());
// create a temp non-persistent IPrintData
IPrintData* tempPrintData(CreateObject2<IPrintData>(kPrintDataBoss));
// copy data from the document workspace
tempPrintData->CopyData(docPrintData, kTrue);
InterfacePtr<ICommand> printDialogCmd(CmdUtils::CreateCommand(kPrintDialogCmdBoss));
InterfacePtr<IPrintDialogCmdData> printDialogCmdData(printDialogCmd, IID_IPRINTDIALOGCMDDATA);
// store off the document's UIDRef in the print data boss
UIDRef docUIDRef = ::GetUIDRef(document);
printDialogCmdData->SetDocUIDRef(docUIDRef);
printDialogCmdData->SetPrintData(tempPrintData);
ErrorCode result = CmdUtils::ProcessCommand(printDialogCmd);
tempPrintData->Release();
Thanks

You can set the presets with Adobe Acrobat.

ESS benefits and payment not displaying after support pack update

Hi All,
After the latest HR support pack update ESS benefits and payment not displaying
SAP ECC 604 EPH5
SAP_ABA 702
SAP Kernel : 720_EXT_REL
Kernel Patch number : 439
Netweaver portal version - 7.30
please help
Regards
Rahul

Hi Siddharth & Jwala,
the issue got fixed, by changing the order of Payment above the Benefits
1. i made some options to be disabled & enabled in both benefits and payment
2. Then in the portal i could see the benefits and payment
3. inside the benefits & payment i was able to see two option 1 is for benefits & other is for payment
4. we only wanted payment functionality to be displaying
5. so i tried to hide the benefits then noting was getting displayed in the portal
6. finally i changed the order of the payment just above the benefits
then then i was able to see the benefits and payment inside that i was able to see the payment where i was able to see the payslip
i am not sure what i have done but i is working but please let me know what the problem was actually
Regards
Rahul

Webhelp TOC and Contents not displayed in Google Chrome

Hello All,
I recently tried to view webhelp (generated using Robohelp 7.0) in Google chrome. But chrome displays only the first topic of the web help and does not display the TOC of the help. Can any one please help me in why this is happening.
PS: I am viewing the online help from a server and not from local folder. When viewed from within local folder it doesn't display any info.
Rithesh

Hi,
See snippet 103 and snippet 130 on Peter's site: http://www.grainge.org/pages/snippets/snippets.htm
Greet,
Willam

"Quality and Media" not displaying in Print dialog.

Similar Messages

Maybe you are looking for