Quality and Media options don't appear in Print Dialogue Box

I recently upgraded my OS and now when I try to print on either my Lexmark Z65 or my Epson R300 (both USB connections), I don't see the "Quality & Media" option in the print dialogue box.
I need these settings to appear so I can choose Glossy Photo Paper. This is the only setting that will give me the saturated prints that I need for my projects.
I have tried:
- reinstalling the latest drivers for each printer
- deleting and then re-adding the Printers
- restarting
I've been reading that others are having similar problems when they upgraded to Tiger, but none of the posted solutions seem to work for me. Any ideas?
Thanks,
Jen

Options such as Quality & Media are known as PDEs (Print Dialog Extensions) and they are added to the standard print dialog by the driver installer. For the new Intel Mac's, to get these extensions to appear (or appear without a line through them) you need to have a driver that is written in Universal Binary.
You mentioned that you have the latest drivers. Check back to the web site to see if they mention them being Universal Binary versions. If they are Universal, then the previous drivers that were PPC may be interferring with the UB version. Try opening the Printer Setup Utility, click on the title menu and select Reset Printing System. Then close the Printer Setup Utility and open Finder. Navigate to /Library/Printers/ and delete the contents of the Epson and Lexmark folders. Empty the Trash, restart the Mac and try adding the new drivers again.
If there aren't any Universal Binary versions available, then you can set most applications you are printing from to open using Rosetta. Before opening the application, find its location in the Finder view and go a Get Info on the icon. In the Info window, if there is a setting 'Open using Rosetta', then enable it and open the application. Now you should have the option.

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