Quality issues? Dirt behind the glass

Hi there,
I have just returned yet another 27" Cinema Display to Amazon because of quality control issues at Apple it seems:
There was clearly visible *dirt behind the glass screen* (i. e. sitting directly on the LCD panel itself) - this seems to be limited to the right hand side of the display. This was the second display with gunk (some weird smear) in the top right hand corner, and dust in the lower right hand corner.
Anybody else experiencing problems with the build quality of the 27" displays?
Regards from Berlin,
jan

Thanks Jan -
I had the same experience. Amazon is awesome. I told them there was dust under the glass - no problem. They sent me a new monitor with 2-day shipping and without charging my card. They gave me a UPS label and 30 days to return the old one. Very professional, zero cost on my part.
- Blake

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Dan, welcome to the forum.
Here is what it states in the Manual for the monitors:
Do not open the monitor cabinet or attempt to se
rvice this product yourself. Adjust only those
controls that are covered in the operating instru
ctions. If the monitor is not operating properly or
has been dropped or damaged, contact an author
ized HP dealer, reseller,
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You will find this warning on P.11 of the manual in the link that I provided.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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Dirt behind the display

there is a small mark of dirt or something behind the glass. it's only small (maybe 2mm in length and width) but it is quite annoying. my question is, would this be a warranty issue? if it is, how long should i anticipate being away from my computer while the repair is carried out?
it's a 13" macbook pro and less than 6 months old. i have applecare.
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ian

Something behind the glass like this sounds like it could be a manufacturing defect, and should certainly be covered by your Applecare. The cure will likely be to replace the display. You will have to talk to the Apple Store and see what they could do for you. It may be possible to order the part and then to arrange to do the repair at a time that is convenient to you. In the US we can generally get a two day turnaround from the Apple Repair Depot, but I don't know what the situation would be in England.
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Welcome to the Apple Discussions!
Apple Service and Support in the Philippines.
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My iMac 2012 has grey marks/dirt underneath the glass?

I have had this computer for under 2 years and at the bottom corner of my screens are becoming dirty. And it's only getting worse. You can only see the marks when there's plain, light colour behind it. Has anyone else had this problem? Is there a way to get rid of it? Or will it cost a lot of money to solve the issue. The pictures don't really do it justice.
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This is all at your own risk of course , but you could remove the front glass very carefully (the magnets are strong and when you put it back it wants to pull the screen to the chassis of the computer with some force, so be prepared).
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hello,
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Dust behind display glass

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Quality issues? Dirt behind the glass

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