Quality Management: Check Massage on entering Dynmaic Modification Rule

Hi,
I'm trying to enter 'Dynamic Modification Rule'.(TrCD: QDR1)
I found somthing to work out.
Do anyone have a hint on this?
In the screen of 'Insspection Stages', I entered some data and clicked 'Save', the following massages appeared.
"Either enter an inspection severity or set the skip indicator
Message no. QD505
Diagnosis
For an inspection stage you either assign an inspection severity or set the skip indicator.
You can only assign inspection severities that have been defined as permitted inspection severities in Customizing."
So, I checked this IMG setting;
IMG Menu
> Quality Management > Quality Planning > Basic Data
> Sample, SPC > Define Inspection Severities
But, setting there was the same data I entered on the QDR1.
The 'Inspection Severities' data I set was these;
   1     Inspection without sampling scheme
   2     Reduced inspection
   4     Normal inspection
   6     Tightened inspection
Regards,
Katsumi Makabe

Hi
Please check again following in inspection stage
Example skip at every 5 bacthes
Stage Insp Sev Skip   1st    Short text    Stag Cha    No
10      4               X    Start          X            1
20               X           Skip           X           4
regards
Srinivas

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Dynamic Modification Rule In Quality Module

Dear All
Please explain me in detail how to use Dynamic Modification Rule (At Lot Level) In quality Module.
Thanks & Regards
Rahul Bhardwaj

Hi,
Dynamic Modification Rule
Definition
The basic data record contains the definition of the inspection stages, the dynamic modification time (at lot creation or after the usage decision has been made), and the conditions for the inspection stage change. Inspection stage changes occur on the basis of the inspection results that are recorded for inspection lots and inspection characteristics (that is, on the basis of their acceptance or rejection).
Use
You can vary the inspection scope using dynamic modification rules. You can store a dynamic modification rule in one of the following places:
In the inspection plan at the header level
In the inspection plan at the characteristic level
In the inspection setup of the material master record at the inspection type level
Structure
A dynamic modification rule contains the definition of the inspection stages, the dynamic modification time, and the conditions that lead to an inspection stage change.
There are always two options that apply to the conditions for an inspection stage change: An acceptance (OK) and rejection (not OK). The system uses these conditions to update the quality level, which always reflects the current status.
The functions for maintaining and displaying dynamic modification rules are primarily contained on three screens:
On the initial screen, you enter the identifier for the dynamic modification rule.
On the header data screen, you maintain a short text and the blocking indicator, and define the time of dynamic modification (at lot creation or when the usage decision is made) and the reset period.
The reset period defines the period of time, which must elapse before the quality level again uses the initial inspection stage specified in the dynamic modification rule as the current inspection stage.
On the inspection stages screen, you edit the inspection stage data (inspection severity, skip, initial inspection stage, and short text). You create the rules for the inspection stage change on this screen.
In QM, the inspection stage describes a test or inspection status that is based on the inspection history and predefined rules. Different inspection stages mean that there are also different inspection scopes and/or inspection severities.
Creating a Dynamic Modification Rule
1.Choose Logistics ® Quality management ® Quality planning ® Basic data ® Sample ® Dynamic modification rule ® Create.
2.Enter the identifier for the dynamic modification rule on the initial screen or choose Copy to use an existing dynamic modification rule as a copy model.
3.Choose Dynamic modification rule to carry out the following activities on the header data screen:
Edit the short text for the dynamic modification rule.
Define the time of dynamic modification (at lot creation or usage decision).
Define the reset period.
Set the blocking indicator if you want to prevent the dynamic modification rule from being used in an inspection plan.
4.Choose Next screen to carry out the following activities on the inspection stages screen:
Define inspection stages.
Define inspection severities for individual inspection stages.
Identify skips.
Identify the initial inspection stage.
Maintain short texts for the inspection stages.
5.Choose Stage change to carry out the following activities on the screen for creating the inspection stage change:
Define the specifications for a stage change for an acceptance (OK)
Define the specifications for a stage change for a rejection (Not OK)
6.Choose Next screen to return to the inspection stages screen and save your entries.
When you save the data, the system prompts you for a confirmation. If you want to include the dynamic modification rule in the allowed relationships for sampling procedures and dynamic modification rules (this is only necessary if a sampling procedure is used in a sampling scheme), you can switch directly to the assignment transaction by confirming this prompt. You define the assignment of sampling procedures and dynamic modification rules in this screen.
If you do not confirm the prompt, the system returns directly to the initial screen and confirms that it has created the dynamic modification rule.
Hope this helps.
Award points if useful.
Regards,
Tejas

Quality Management Scoring

Hi All,
Can anybody explain me how the system calculates Quality score (which gets reflected in Vendor Evaluation)?.....any formula or principles etc
Is there any configuration setting the QM side which helps in controlling that score?
Requirment - It is intended that one critical defect should not be easily overcome by success on other less critical tests. Currently, it has been set in QM as such the quality score is getting 80 irrespective of pass or fail of many tests
Thanks

Hello,
The score *Goods Receipt (main criterion quality)* is calculated as follows:
1.     If a material is subject to incoming inspection, part of the delivered material is checked by the quality assurance department when goods are received against a purchase order.
2.     An inspection lot is created. After the inspection or testing, the person responsible in Quality Management then enters a result and makes a decision as to whether the material can be used.
3.     All the incoming inspection lots are stored in a file with their scores.
4.     When you run an automatic re-evaluation for a vendor, the system selects all the incoming inspection lots for the vendor that lie within the validity period and calculates the average of the scores.
The result is the vendor's score for the quality of goods received.
The *Quality Audit (Main Criterion "Quality")* score is calculated as follows:
A quality audit has taken place in one of your vendor's plants. This means that either your own company has carried out a check to determine how the vendor ensures that his products are of a high quality, or the vendor has carried out the audit himself.
1.     An audit lot is created by Quality Management. When the audit has been completed, the person responsible determines a score for this audit lot.
2.     All the audit lots are stored in a file with their scores.
3.     When you run an automatic re-evaluation of a vendor, the system selects all the audit lots for the vendor within the validity period.
4.     The parameter Quality audit is read from Customizing.
5.     If the indicator is set, the system calculates the average score for all the quality audits in the validity period. The result is the vendor's score for the quality audit.
If the indicator is not set, only the most recent audit lot is included. This then represents the vendor's score for the subcriterion.
The Evaln. QM system field on the screen for the main criterion "Quality" shows you the score that was awarded to the Quality Management system (e.g. ISO 9003 with certificate) used by the vendor. It is only displayed if the Prev. QM system field is filled in the vendor master record. The score is awarded by the QM system and is for information purposes only. Display the vendor master record to see which quality system the vendor uses. You can use the content of the field for your own program and have this score included in the vendoru2019s quality score.
Complaints/Rejection Level (Main Criterion "Quality")
The score for the subcriterion Complaints/Rejection Level is computed by the SAP component QM Quality Management and passed on to the MM Vendor Evaluation component.
If the scale for the key quality data in the QM system does correspond to the scoring range in Vendor Evaluation, the Vendor Evaluation system converts the QM data for use in the Vendor Evaluation scoring system.
The score is calculated as follows:
9.     On the shop-floor, material A supplied by vendor ACME is being processed in the course of production.
10.     If the material is OK (that is to say, no quality notifications have been entered for material A during the entire validity period), the vendor is awarded the highest score for the material (100 points).
11.     If the material is found to be defective, a quality notification (such as a rejection note or nonconformance complaint sent to the vendor) is entered.
12.     During the vendor evaluation process, the system checks whether the costs associated with the faulty delivery exceed the maximum percentage of business volume defined in the Customizing system.
In the above example, your business volume with (value of purchases from) ACME amounts to one million dollars annually. The costs associated with defective deliveries may not exceed 0.1 percent of business volume, i.e. $100,000. The costs associated with a quality notification are estimated at $500.
13.     If the costs that your company incurs as a result of the faulty materials are lower than the defined proportion of business volume, the system calculates a score between 1 and 99 points.
To do this, the system multiplies your annual business volume with the vendor ($1,000,000) by the parameter Business volume share (0.1).
The number of accumulated quality notifications (10 in all) multiplied by the cost of each notification ($ 500) is subtracted from this.
The result is divided by the annual business volume multiplied by the proportion of business volume.
The result of this is a factor which, multiplied by a hundred, gives a percentage.
This percentage indicates the quality provided by the vendor in relation to the particular material. The value 95% in the above example means that complaints or rejections involving the vendor ACME only resulted in 5% of the maximum costs allowed, i.e. the quality is very good.
Note on Scoring Range and Conversion QM - MM:
Since the minimum points score that can be obtained is not 0 (0 means "not evaluated") but 1, only 99 points are available in the range 1 to 100.
This is why the system works out how many points out of 99 the value 95% corresponds to.
The result is 94 points.
Since the bottom of the scoring range has been moved up by one point (1 point is the worst score not 0), the system adds on 1 point.
ACME therefore achieves a score of 95 points for the subcriterion Complaints/Rejection Level for material A.
14.     If the cost of defective or non-conforming deliveries exceeds the share of business volume defined in Customizing (in this case $100,000), the vendor is awarded the lowest score (1 point).
The score for the subcriterion Complaints/Rejection Level is computed by the SAP component QM Quality Management and passed on to the MM Vendor Evaluation component.
You can find this information in help.sap.com
I hope it helps!
Best Regards,
Arminda Jack

Can we mandatory Quality Management Field at time of Material Creation

Hi Gurus,
I need to Control Material Creation for every item, if we create materials in some case our user forget for tick the Quality Management .
Is it any T-code or any customisation for control the same.
thanks in advance.
Ajit

Hi Ajit,
In MM01..After entering industry sector and material type,,,when you click on enter...A window for Views will popup...
Now You select your all views including your quality view...Now you check the check box for "view selection only on request"...Now you click on default values....
Now when ever user will create material automatically Quality view will be selected.....and it wont show the views popup again..
Cheers!!!
Utsav

Stuck on "Initializing Media Player Applet, Please Wait." under Recordings - Calabrio One Quality Management

We're having an issue with a couple of users who cannot access the Recordings section of the Calabrio Quality Management web interface. Other users can login and view Recordings just fine and they seemingly are configured the same. Here is what the failed user experiences:
1) User logs in to Calabrio Quality Management (Separate Logins) via the Cisco Unified Workforce Optimization page.
2) User clicks Recordings button on the top part of the page
3) After accepting a couple of Java Security prompts and enabling pop-ups, it just hangs on the following prompt:
Initializing Media Player Applet, Please Wait...(This may take several minutes)
What's odd is that on the same PC, I will log in with another user that is known to work, and they can access the page with no problems.
Here are things I have tried to rectify the problem but have not succeeded:
- Tried on IE 8, 10 and 11, Firefox, and Chrome
- Cleared Java Temporary Internet Files
- Checked users permissions Under Quality Manager Administrator
- Validated PC settings (where the login is), all checks have passed
We are running Calabrio One Quality Management 9.0.1.57.
Any ideas?
Thanks,
John

Hey all,
I spoke to Calabrio Support and this is a known issue with all versions of QM to date. The problem is when sometimes user searches are too big. The QM C1 auto-executes the most recent search and will cause the page to never load.The fix as follows:
1) Log into the Windows Server that has the QM Software installed.
2) Open "Quality Management Administrator" and log in. Expand 'Site Configuration', then click 'System Database' to find the SQL Instance Hostname/IP. You'll need it for Step 4.
3) On Windows, Click 'Start >> All Programs >> Microsoft SQL Server 2008 R2 >> SQL Server Management Studio'
4) SQL Server Authentication. Input the following:
Server Type: Database Engine
Server Name: <SQLInstance>\QM
Authentication: SQL Server Authentication
User: sa
Password: *********
Log in.
5) Expand 'Databases'
6) Right-click the database 'SQMDB', then click 'New Query'
7) Enter this command:
delete from Search where name='recentsearchforsystem'
8) Click Execute
9) Log into the Web interface again and test and verify access to Recordings is now working

Quality Management v9 - Recording file is .spx and size of 0 kb

Guys,
I have theses versions here :
CUCM v9.1.2
Quality management 9.0.1.57
UCCX 9.0.2.11001-24
Desktop are connected on the PC port of the phone !
I want to do the desktop recording and I have an issue where the storage location contains only .spx files that are empty with 0 bytes.
Here is the troubleshoot I did :
From the Recording interface I can see all the conversation but I can't play it.
If I use wireshark I can see the RTP on the destop, I can convert it and listen that RTP stream..so the stream is going to PC
If I run the QMDump on the desktop of the agent I see the G711 Ulaw which is good but I can't find Skinny hearts beats ( logs of QMdump Attatch ).. I rebooted the phone but still..
I see on the troubleshooting guide, that this situation could be during the conversion process, it says we need to get logs and escalate the case.
Anyone have a suggestion ?

Mary,
this issue pertains to either not receiving a SIP invite to start recording, or not receiving the actual RTP from the phone. More than likely it is not receiving a SIP invite. Check the (WFO 9.0 "Recordserver.dbg") or (WFO 10.0 "Ctiservice.dbg") logs , look for INVITE, it should tell you if you received it or not.
Example of a good SIP invite:
SIP: IN|INVITE sip:[email protected]:5060 SIP/2.0|6156255c|10.192.252.36:32880->10.32.2.66:5060|Call-ID: [email protected]|From:
Example of a BAD SIP response:
type=Network Recording,person=140]] call CiscoCall[Call[2:20211600];ConnectionId=31651532] should have received SIP but didn't!
If you are getting a SIP invite, then check the ports between Phone and Recordserver to ensure RTP can get through.
If you are NOT getting a SIP invite, check your CUCM configuration for Recording:
here is a link to guide you.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/cmfsgd601/fsmr.html#wp1047595

Is Quality management module required to be used for vendor evaluation?

Hi,
There is vendor evaluation functionality in MM. Is use of quality management module is mandatory for this? I wish to track the performance of vendor regarding quality (How much he has supplied, out of which how many are accepted and how many are rejected). Can I get this report without using QM?
Thanks in advance,
Satish

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How to remove Batch Management Check in the Material

I have one requirement to remove batch management check in the materials which should not be deleted.
I created a testing material with batch management check on and put in material through 561, then did good issue for
scrapping to remove the stock out. So existing stock is zero in Material Master.
Then deleted the batch in MSC2N by putting all the delete checks on. There was just one batch created for the material.
Then ran transaction MM74 to archive, the spool request is as below:
MCHB: 000000000010000498 2002 1002 D000000200 entry archived                             1 000000000010000498
Archiving Session Number                                  000004
Number of Written Data Objects                                1
Size of Archiving Session in MB                           0,011
Proportion of Header Data in %                             96,7
Then in MMPV changed the closing period to may as all the postings were performed in april.
Now still when I go and remove the batch management check in MM02 Purchasing view, still gives we DISPLAY ERROR message:
The batch management requirement cannot
be changed for the follow
Batches already exist.
ANY IDEAS why its not allowing me to remove the check as I guess I have performed all the steps required.

Check whether the batch master is still exists in MSC3N .if it ia archived it should not be avialble in MSC3N
Refer note:30656
Reason and Prerequisites
The message that stocks still exist refers not only to stocks in the current period, but also to stocks in the previous period.
The reason for checking previous period stocks is that postings can also be made to the previous period when entering goods movements. This would result in inconsistencies if the base unit of measure had meanwhile been changed.
Solution
Check whether stocks still exist for the previous period by displaying; for example, the plant stock view or storage location stock view of the material. You do this by selecting "Extras -> Previous period -> Prev. pd SLoc. stock or Prev. pd plant stock".
If previous period stocks exist, you can make a withdrawal posting as follows:
1. Post the same amount to current period stock (for example, using movement type 561) so that previous period stock and current period stock are identical.
2. Make a withdrawal posting in the previous period for the stock together with posting date (for example, using movement type 562).
You can now try to change the base unit of measure or the batch management requirement indicator again.
Since the posting of the previous period values to zero is identical with posting to the stocks of the current period, you should reverse the above stock postings (that is, the stock from the previous period should be booked in again) to make sure that the stock values from the previous and the current periods correspond to the state before the change. However, note that the postings are then carried out using the changed master data from the current period (for example, account determination and so on)

BDC for MM02 - Quality management

Hi Friends,
I need to create BDC program for MM02 with Quality Management View.
My problem is with the sequence of the QM view in MM02 for different material types as per with recording.
Kindly suggest me to resolve the issue.
Thanks & Regards,
S.Suresh
Edited by: The Rock on Nov 7, 2011 1:43 PM

Hi S.Suresh,
I would simply read table QMAT to check if material/plant has Inspection Type '01'.
Then, in case Inspection Type needs to be created, just call the BAPI_MATINSPCTRL_SAVEREPLICA FM with structure INSPECTIONCTRL properly filled-in.
If successful, then remember to call BAPI_TRANSACTION_COMMIT.
Hope this could help.
Bye,
Flavio

Quality Management - Usage Decision error

Hi all,
My scenerio is - There is a material ABC which is procured from the supplier. The Quality of the material is 'below standards'. However, material ABC, in Tcode QA11 Usage decision was done as ACC1 (accepted). Since the material ABC is not meeting quality standards, Usage decision is changed to RET1 (Bad Raw Material - Return) using Tcode QA12.
Now the problem is that when I enter QA11, the system does not allow me to enter as a message appears 'Detailed Info- Usage decision made is disallowed' is showing.
Please provide me a solution as the material is lying in the unrestricted stock and it has to be returned to the supplier. Also please consider costing implications.
Thanks in advance

Cancel the inspection lot in QM using the function to change the usage decision.
Logistics - Quality management - Quality inspection - Inspection lot - Usage decision - Change with History - Usage decisions - Functions - Cancel lot
Reward if cleared and close the thread.

Flow of Quality Management

Hi experts,
I am new to this QM in sap R/3. Can u tell me the flow of quality management?
As I beginner how can start up in the QM module.
Expecting your valuable answers.
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Dear Arun.
Please check the following links
1.<u>/message/4077298#4077298 [original link is broken]</u>
2.<u>QM</u>
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SDN whenever u face some issue.
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Quality Manager no record the calls.

Hi everyone
I'm Deploying a Recording QM solution and it does't record the calls.
I'm using a Network Recording enviroment with CUCM 8.6, CCX 8.5(su4) and QM 8.5.2.18
I've followed the QM Configuration Guide and the CUCM monitoring a recording configuration guide to setup the QM.
Postinstall process was good, without any errors.
Agents have basic license, and workflow is configured.
I can see RTP packets coming from Agents pohones on call to Windows 2008 QM server using Wireshark.
But any audio files is saves in the Recording folder.
I have found some error in log files releated with SQL DB, But I checked the SQL information, and it is ok.
I have attached a RecordSErver0001.dbd error as well.
RecordSErver0001.log
2014-03-23 23:00:14:348 INFO SL4007 The Windows NT service has started.
2014-03-23 23:00:16:407 INFO SOCKET0000 <RecordService> service on port <59102> has started.
2014-03-23 23:00:16:469 INFO MS0001 Socket service has been started.
2014-03-23 23:00:19:932 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:00:23:630 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:00:51:959 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:00:55:657 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:01:24:017 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:01:27:699 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:01:56:075 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:01:59:757 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:02:28:118 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:02:31:784 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:00:176 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:03:724 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:32:131 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:35:766 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:04:04:158 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:04:07:808 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:09:43:225 INFO STD0004 Client <Primary_CTI> connected to service at <10.10.10.5>.
2014-03-23 23:27:01:859 INFO CTI0001 An error was received from the QM CTI Server for client with MAC address '': 'Provider Down.'
ctiservice.log
2014-03-23 23:04:44,578 INFO QMCT0000 Server is listening at port <52102>.
2014-03-23 23:04:50,022 INFO QMCT0000 Opening JTAPI Provider Primary='10.10.10.2' Username='QM'...
2014-03-23 23:04:52,471 INFO QMCT0000 SQM CTI Service ready.
2014-03-23 23:05:49,006 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:05:49,053 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0439;StatusThreads=0,0033;<
2014-03-23 23:06:14,590 INFO QMCT0000 TimeoutTimer[HeartbeatTimer] Timeout Items=0 - FreeMem=4784304 TotalMem=16252928 MaxMem=259522560.
2014-03-23 23:09:43,225 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:09:44,223 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0446;StatusThreads=0,0033;<
2014-03-23 23:09:44,239 INFO QMCT0000 <Agent[type=Network,dev=SEP000C298D44C2,ip=10.10.10.5,id=1.PC2]> created successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C298D44C2,ip=10.10.10.5,id=1.PC2]> registered successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C290478A3,ip=10.10.10.5,id=1.PC3]> created successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C290478A3,ip=10.10.10.5,id=1.PC3]> registered successfully.
2014-03-23 23:09:44,270 INFO QMCT0000 <Agent[type=Network,dev=SEP000C29B5DB52,ip=10.10.10.5,id=1.PC1]> created successfully.
2014-03-23 23:09:44,270 INFO QMCT0000 <Agent[type=Network,dev=SEP000C29B5DB52,ip=10.10.10.5,id=1.PC1]> registered successfully.
2014-03-23 23:15:43,039 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:15:43,039 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0476;StatusThreads=0,0033;<
2014-03-23 23:27:01,859 INFO QMCT0000 NT Service requested shutdown <QM CTI Server[Configuration[10.10.10.5:52102][30,3]][running=true]>
2014-03-23 23:27:01,859 INFO QMCT0000 Shutting down request handling...
2014-03-23 23:27:01,859 INFO QMCT0000 Server no longer listening on port <52102>.
2014-03-23 23:27:02,124 INFO QMCT0000 Request handling shutdown complete.
2014-03-23 23:27:02,124 INFO QMCT0000 CTI Service shutdown complete.
2014-03-23 23:27:03,372 INFO QMCT0000 VERSION INFO: <Quality Management - ctiservice>: Version <8.5.2.18>
2014-03-23 23:27:03,372 INFO QMCT0000 NT Service requested start.
2014-03-23 23:27:03,856 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:27:03,856 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:27:33,886 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:27:33,886 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:28:03,947 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:28:03,947 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:28:34,008 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:28:34,008 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:29:04,054 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:29:04,054 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:29:32,758 INFO QMCT0000 NT Service requested shutdown <null>
2014-03-23 23:29:32,773 INFO QMCT0000 CTI Service shutdown complete.
dbproxy.log
14-03-23 22:02:05,442 INFO QMDP0000 VERSION INFO: <Quality Management - dbproxy>: Version <8.5.2.18>
2014-03-23 22:02:05,442 INFO QMDP0000 NT Service requested start.
2014-03-23 22:02:05,894 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:02:05,894 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:02:35,924 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:02:35,924 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:03:05,954 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:03:05,954 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:03:35,984 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:03:35,984 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:04:06,015 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:04:06,015 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:04:36,045 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:04:36,045 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:05:06,075 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:05:06,075 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:05:36,105 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:05:36,105 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:06:06,135 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:06:06,135 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:06:36,165 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:06:36,165 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:07:06,195 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:07:06,195 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:07:36,225 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:07:36,225 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:08:06,255 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:08:06,255 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:08:36,285 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:08:36,285 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:09:06,315 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:09:06,315 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:09:36,626 INFO QMDP0000 Server is listening at port <52103>.
2014-03-23 22:14:42,839 ERROR QMDB2001 SQM database execute failed: The INSERT statement conflicted with the FOREIGN KEY constraint "EventAudit_person_FK". The conflict occurred in database "SQMDB", table "dbo.Person", column 'id'..
2014-03-23 22:16:06,845 ERROR QMDB2001 SQM database execute failed: The INSERT statement conflicted with the FOREIGN KEY constraint "EventAudit_person_FK". The conflict occurred in database "SQMDB", table "dbo.Person", column 'id'..
2014-03-23 22:16:11,431 INFO QMDP0000 NT Service requested shutdown.
2014-03-23 22:16:11,431 INFO QMDP0000 Server no longer listening on port <52103>.
2014-03-23 22:16:11,431 INFO QMDP0000 DB Proxy shutdown complete.
mana.log
2014-03-23 23:25:42,626 INFO MANA0000 Running polling diagnostic...
2014-03-23 23:26:01,799 ERROR QMMN2016 Unexpected error while getting call data for CM task.
2014-03-23 23:26:01,908 INFO MANA0002 Notification: <2014-03-23 23:26:01 QM1000 [CATASTROPHIC] Mana no pudo conectarse a Quality Management CTI Service (10.10.10.3): RECHAZADA>
2014-03-23 23:26:01,908 INFO MANA0000 Polling diagnostic finished.
Any aideas?
Thank you

Did you ever get this resolved? This product is horrible. I fix one thing and then another is broken.

Regarding quality management

anybody knows what are the t codes ad other businees process whiledealing with Quality Management in case on integration with Material Management

hi,
1) Maintain Material with Classification and Quality Management view
2) Tick the Check box Quality key Active in QM View->QM view->Inspection Set up and activate the inspection type for which the inspection lot.(e.g insp. type 01 - GR against PO)
3) Create Quality Info Record(QI01)
4) In PO the stock automatically goes to Quality stock.
5) Check MMBE stock
6) Do Result Recording and Usage Decision(QA32)
7) Check stock (MMBE).
There are few steps where the PP/QM Consultant need to help you in QI01,QA32 and in Creating characteristics and class according to Requirement(purity...etc).
Regards
Priyanka.P

SAP Data Quality Management: how to replace input fields

Hi all,
the input fields in the SAP DQM 4.0 Real time job Job_Realtime_DQ_SAP_Name_And_Address_Match are:
REC_NUM
NAME_FIRST
NAME_LAST
NAME1
NAME2
HOUSE_NUM1
STR_SUPPL1
STREET
CITY1
COUNTRY
POST_CODE1
REGION
ADDR_TYPE
MTCSTD1
MTCSTD2
PO_BOX
POST_CODE2
THRESHOLD
I want to replace one of the fields (i.e ADDR_TYPE) with "Account_group" column.
The idea is replace, not create of additional fields ( as described in SAP BusinessObjects Data Quality Management (DQM): Enhancements for more fields other than address data for Duplicate Check SAP Business Objects Data Quality Management ( DQM ) Enhancements for more fields other than address data for Duplicate Check.).
Could you please let me know if the standard XML file sent by the RFC server contains the Account_group column.
Any other suggestions and ideas are welcome
Thanks in advance
Goran

Hi,
the additional data tab is controlled by means of classes created in DMS.
if your requirement is something like,
project name
responsible person name etc..
for this - in CL01, you can create class, say Project XYZ
in CT04 - you can create characteristics as project name and person name..etc for this class.
in each characteristics you can maintain the values which will serve the requirement.
hope this helps U..!
Thank You,
Manoj
award points if useful..!

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