Quantum Gateway Won't Broadcast 5.0 GHz

I have a Quantum Gateway router that has stopped broadcasting the 5.0 network.  The 2.4 still works as before, but I can't get it to send the 5.0 signal.  I've trired a factory reset with no joy.  I suspect I got a bad unit, but I would love to know how to tell for sure (other than the obvious - it does not work). 

Cool. My Linksys WRT1900AC is a dual band router but I have just one device, a not-so-smart Samsung PDP, that can use the 5 GHz band.
Funny thing the Samsung TV supports both 2.4 & 5 GHz wireless connectivity but once I installed the Linksys router all my 2.4 GHz devices connected to the wireless network just fine, however the Samsung PDP would not connect to the router.
Come to find out when using the Linksys router the Samsung PDP will only connect to the 5 GHz band, but with my old Actiontec b/g router (and no Linksys) the TV's wireless worked just fine with the 2.4 GHz band.
Wierd.
BTW... I have disabled the wireless networking support for the Actiontec router and use it only as a MoCA bridge for FiOS TV IP services.

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  • Quantum Gateway Firmware Updates Kill VPN over WiFi

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    deanjackson88 wrote:
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  • Quantum Gateway G1100 router - can't get ethernet ports to work?!

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    This may sound like a dumb question, but I've been bitten before by upgrading software or equipment and missed some gotcha and ended up worse off.
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    Solved!
    Go to Solution.

    try buying 1 or more old verizon on router/s on ebay and coax connect them where you have weak signal.  After bridging it to your main router you will have a cheap extender in place with the added capability of 4 hard wired ports.

  • My FIOS App for iOS and FIOS Quantum Gateway

    I have a new FIOS Quantum Gateway G1100 with a new firmware update including guest Wi-Fi.  When I try to use the My FIOS App on my iPad Air 2 and then access the Router and Wi-Fi information I get an error message unable to retrieve Wi-Fi Details.  When I try to manage the FIOS Quantum Gateway I get an error message IPAddress Missing for VZID.  I'm also unable to access any of the router settings from this app and nothing happens when tap the > symbol.

    Make sure you have the latest version of the MyFios app.  It's version 3.9.2.10, which you can find on the "App Settings" menu or in the App Store's update page.  Updates are handled through the App Store.
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    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • WiFi extender with FIOS Quantum Gateway

    Hi, I have a Netgear WN1000RP wifi booster that worked fine with my old Verizon modem/router.  I recently got the new Verizon FIOS Quantum Gateway G1100 router, and the wifi booster no longer works.  I read on another forum that this could be due to the MoCA standard being different.  The G1100 supports MoCA 2.0; whereas, most boosters only support MoCA 1.1.  According to the G1100 user manual, the G1100 supports MoCA 1.1 also, but I don't know how to set it to use MoCA 1.1 instead of MoCA 2.0.  Does anyone know?  Has anyone else found solutions for using a wifi booster with the G1100?  Thank you!!

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  • Samsung WiFi printer can't connect to new Quantum Gateway router?!

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    Solved!
    Go to Solution.

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  • Verizon Quantum Gateway Router settings issue related to printing and wifi cameras?

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  • Quantum Gateway Router - Local DNS not working

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    Solved!
    Go to Solution.

    That is correct.  that would be the address for the dns resolver that is handed out for dhcp connections.
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  • FiOS Quantum Gateway - Edit Port Forwarding Entries

    New to FiOS. Installer provided the new Quantum Gateway. 
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    toxicman wrote:
    New to FiOS. Installer provided the new Quantum Gateway. 
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    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

    Figures.. I'm just now seeing info on the "new" Quantum Internet Router which triggered me to do some web research and low and behold, Verizon had a half price "promo" sale, but never told me about it! No email, no notice, etc.. Until the "promo" was over.. Bottom line I would of upgraded a second time buying their new router but being a longterm customer and buying the last (rev I) Advanced router about a year ago, I refuse to pay $199.00 for a second upgrade to a wireless router in less than two years.. You know, I just upgraded to a Quantum TV too in December and no one mention or offered the "Quantum" Internet at the same time.. And the DVR playback function takes 20-30 seconds for the recorded video to start playing.. UGH!
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