Quantum server auto-pauses live TV!

My shiny new VMS1100 freezes after showing an HD channel for an hour or so. Pressing Play on the remote has no effect, but changing the channel fixes everything. I haven't seen this problem with a recorded program, only live TV. Has anyone else seen this?

Okay this continues to happen. Just last night I watched a recorded program, then went to live TV - lo and behold the live TV was frozen and would not respond to the Play button. Changing channel again fixed it.
Is there a site where we can report these (presumably software) issues?

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