Quark 9 quits in Mac OS 10.7.1
We just upgraded to Mac Book Pro with Mac OS 10.7.1 and I had to upgrade to Quark 9 b/c previous versions kept crashing. Is there an update or setting I can fix so that we can use Quark 9?
This is a question for Quark tech support. First make sure Q9 has been fully updated for Lion compatibility, and if it has, ask the Quark rep about settings, tricks, etc. that you may need to employ.
You will probably also need to verify that every Xtension/plug-in you are using is Lion-compatible. An incompatible third-party plug-in might be at the root of your trouble.
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"Adobe Photoshop Elements editor quit unexpectedly" Mac OS X Yosemite 10.10.3 and Elements 11. photoshop quits and I get this message every time I try and apply a filter to a pic?
Could you please attach the crash report so that we can see what is causing PSE11 to crash.
Meanwhile please try resetting preferences by:
Press Cmd + K > It will open preferences dialog > In genearl tab, click on Reset Preferences on Next Launch
Thanks,
Anwesha -
PS elements 12 freezing when doing selective color and having to force quit on Mac.
PS elements 12 freezing when doing selective color and having to force quit on Mac. I've uninstalled and reinstalled several times and that did not work. I've changed preferences and that did not work and i tried hitting shift+command and option at start up of program and that did not fix the problem either.
Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali -
Must force quit Premiere Mac OS 10.9.4
Must force quit Premiere Mac OS 10.9.4
Mac Pro 3Ghz 8 core Xeon E5
32 gig
2-D700 graphicsI did as you said, with a few more details from Larry Jordan. When I trashed my old projects did show up so I wondered if I really trashed. Premiere is working well after a few start-ups and I have imported a new video in one premiere shut down-restart. I had idea that my media cash database is directed to the Promise raid, to save space on the small solid state system drive, and that may be the problem but it is not an issue. Thanks all... Jim
When an application starts acting weird, one of the best ways to reset it, before you call tech support, is to trash its preference files.
With Final Cut in Lion, you need to find a hidden folder and trash two files. Recent versions of Premiere Pro make this much easier. Here’s the secret:
When launching Premiere Pro from either a Mac or PC, hold down two keys while launching. This automatically throws away Premiere’s preferences.
For the Mac, press Shift+Option
For the PC, press Shift+Alt
In both cases, continue holding the keys until the splash screen appears. You will know you successfully trashed preferences when the splash screen doesn’t have projects listed. -
Force quitting a "Mac Help" Window
I was using Numbers on iWork 08 and I clicked the *"Mac Help"* on the main option bar. I typed a question and the Mac Help froze. I assumed that if I closed the Numbers application, that the Mac Help would then clear away. Apparently the problem was not within the Numbers Application, but simply just with Mac Help. I tried force quitting but when I open Force Quit to select Mac Help as one of the programs I quit, it isn't listed in the options. It still has the little Pinwheel showing the Mac Help is loading, and it's been that way for the past hour. It can manually move it around the screen, but it stays in front of whatever windows I have open. I cannot delete it, and the only way I can see it clearing from my screen would be to restart my computer. I do not want to do this, and I am just wondering if there is another way of *force quitting the Mac Help*.
Try this:
Open *Activity Monitor* in Applications>Utilities. Sort these by "Process Name." Find *Help Viewer*, then click the *Force Quit* button (looks like a stop sign). That should solve things!
~Lyssa -
Convert Quark 5.0 (Mac) to Pagemaker 7.0 (PC)
I'm trying to convert a Quark 5.0 (MAC) file to Pagemaker 7.0 on a PC. I tried using the PM converter, but the process failed, and I thought I read somewhere that you can't go from Mac to PC for this conversion.
I tried adding the extension to the end of the file name since I know that is one issue between the two. I'm not concerned about the layout or pictures maintaining their same positions, however just getting the text from the file would be beneficial.
Please let me know of any tips you may have.
Thanks so much!Can I downsave from Quark 5.0 to Quark 4.0 and if I do, would that possibly solve my issue? Sorry, I've never used much of Quark (as I use INDD/Mac at home and PM/PC at work).
I tried opening Quark this morning on the Mac, but the program wasn't even responding so if downsaving won't work, I'd rather not deal with it, but if it might work, I could probably try to resolve that issue, too. Ick. -
Download froze at 50% then quits-. Mac, running lion- Adobepro DC
Download froze at 50% then quits…. Mac, running lion… Adobepro DC
Any one know how to get a refund??????If it's just that one download causing the problem, maybe the dowload was never complete.
Have you tried going to the Advanced Menu > Check for Purchases -
Adobe Distiller 7.0 and 6.0 quits on Mac OS 10.4
Hi,
Distiller 7.0 installed on Mac OS 10.4 on G5 is quitting for only one login which is conencted to a X server. However it is working for all other local users on the system. We have installed Suitcase on the system, even after disabled Suitcase during startup, problem remains same.
I have tried remove all the Adobe preference, Suitcase preference and cache, still Distiller quiting.
I have tried install Distiller 6.0, the same problem remains.
Can someone advice to resolve this issue
Thanks
Rgds
Babu.S"Can someone advice to resolve this issue"
I doubt anyone who regularly posts in this forum can because this is the "connecting an iPod nano (second gen) to Windows" forum. -
Automation Plugin: Problems with Shutdown/Quit on Mac
Hi,
I've created an automation plugin similiar to the listener-plugin example in the sdk and I'm poping up a modal dialog when receiving the shutdown message/call from photoshop. When I quit Photoshop, the dialog shows for about 1-2 secs then vanishes and photoshop crashes. On the other hand, on windows the shutdown process is halted until I dismiss the dialog by button, just as I expected from a modal dialog (and then photoshop exits normaly).
I also tried to receive the eventQuit notification, put this event never ever seems to be sent by the host (both on win & mac).
Any help would be greatly appreciated!
Thanks,
MarcThanks Tom. I now use a mac os notification class to pop up my warning
message, this works fine. However I'm still lookin for a way to receive event notifications before photoshop has handled them, something like the PreTranslateMessage method from windows/mfc. Would that be possible?
Also, sometimes I miss some of the events, e.g. when closing a dirty document, photoshops asks if I want to save the doc, but I only receive the close-event, not the save-event. I noticed this seems to be the case with all events triggered indirectly, as the save event when closing a dirty doc or opening/closing/saving a doc from my auto-plugin.
So my big question is, am I doing it wrong or am I trying the impossible?
Thanks,
Marc -
Help!! My Illustrator CS5 quits unexpectedly Mac Os X Lion
Hi ,
I have installed CS5 Web Premium long ago and since few months the Illustrator CS5 will not launch. It quits during the launch of the app saying just it quit unexpectedly. Other apps work just fine. I have tried uninstalling the suite and reinstalling it several times, deleted all the Adobe Application Support and .plist files, repaired permissions, reinstalled update, resolved some duplicated fonts, quit all other apps before launching Illustrator, but so far nothing worked! My Web Prerium is in English by the way and I've also tried creating new Admin and launched to this user with no avail.
I know that there are many people out there with same issue as me and I've read many help forums but stiill could not find a solution .
Any help would be appreciated.
Thank you in advance
Below you will find the crash dialogues :
Process: Adobe Illustrator [355]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.1)
Code Type: X86 (Native)
Parent Process: launchd [144]
Date/Time: 2011-10-29 13:54:51.268 +0200
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 49800 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 5
Anonymous UUID: 74E33D0C-78C4-496D-B642-9C2A4A7EC23B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT 0000000000001000-00000000010dd000 [ 16.9M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
objc[355]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8feeb025 dyld::registerAddCallback(void (*)(mach_header const*, long)) + 61
1 libdyld.dylib 0x99618078 _dyld_register_func_for_add_image + 74
2 libignitor.dylib 0x02257e76 initializer + 27
3 dyld 0x8fef915b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
4 dyld 0x8fef8cc0 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
5 dyld 0x8fef6220 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
6 dyld 0x8fef71c0 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
7 dyld 0x8feeb626 dyld::initializeMainExecutable() + 166
8 dyld 0x8feefef2 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
9 dyld 0x8fee92ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
10 dyld 0x8fee9063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8feeaff6 ebx: 0x080f7000 ecx: 0x02257e7c edx: 0x00000000
edi: 0x8ff1ed50 esi: 0x00000000 ebp: 0xbfffea18 esp: 0xbfffe9f0
ss: 0x00000023 efl: 0x00010292 eip: 0x8feeb025 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000034
Logical CPU: 4
Binary Images:
0x1000 - 0x10dcfe7 +com.adobe.illustrator (399 - 15.0.1) <F2054AEE-FB7B-77FC-7852-2730A790DFD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x2257000 - 0x2257ffc libignitor.dylib (??? - ???) <D44794BF-7C8D-3E25-917F-94F8696BD79E> /usr/lib/libignitor.dylib
0x225a000 - 0x2327fe7 +AdobeAXEDOMCore (??? - ???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x2396000 - 0x23a6fff com.apple.carbonframeworktemplate (1.0 - 1.0) <52191201-4C2A-FC9B-06E4-0327B5203D7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x23ab000 - 0x23c6ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x23e0000 - 0x2424fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <C7A8B301-A20A-8C72-C5A9-9BF63A608E12> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x2487000 - 0x2487fff +SPBasic (??? - ???) <15F26C45-28BB-CA47-1C58-E1679BE75245> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x248b000 - 0x2491ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x2499000 - 0x25aefff +AdobeACE (??? - ???) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x25d1000 - 0x2af7fff +AdobeAGM (??? - ???) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2c38000 - 0x2c74fff +AdobeARE (??? - ???) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x2c7d000 - 0x2ca3ff6 +AdobeAXE8SharedExpat (??? - ???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x2cb4000 - 0x2ccffff +AdobeBIB (??? - ???) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2cd9000 - 0x2cfaff7 +AdobeBIBUtils (??? - ???) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x2d06000 - 0x2ff8ff7 +AdobeCoolType (??? - ???) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3080000 - 0x3118fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x3177000 - 0x325afef +AdobePDFPort (??? - ???) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x328f000 - 0x38c3feb +AdobePDFL (??? - ???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x39ef000 - 0x3a7cff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x3ac1000 - 0x3b61fef +AdobeSVGExport (??? - ???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x3b8b000 - 0x3e29ff2 +AdobeSVGRE (??? - ???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x3f02000 - 0x3f5aff7 +AdobeXMP (??? - ???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3f69000 - 0x3ff5fef +AdobeXMPFiles (??? - ???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x402c000 - 0x40f9ff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x415c000 - 0x4236fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x4276000 - 0x4c26fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x4c29000 - 0x5001ff7 +AdobeMPS (??? - ???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x5130000 - 0x5196ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x51c6000 - 0x5257ff7 +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x5276000 - 0x545cff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x54ea000 - 0x5551fea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x5590000 - 0x560dfff +AdobeOwlCanvas (??? - ???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x5629000 - 0x5761fe7 +WRServices (??? - ???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x57a3000 - 0x57a7ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x57ae000 - 0x5801ffb +com.adobe.headlights.LogSessionFramework (??? - 2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5849000 - 0x585bfff +com.adobe.pip (??? - 5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x5864000 - 0x65a7fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x68e6000 - 0x6a63fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
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0x71f6000 - 0x753cff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x7a4b000 - 0x7a5dfef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x7a6e000 - 0x7a74fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x7a85000 - 0x7a90ff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x7aa4000 - 0x7b22fe2 +com.adobe.boost_regex.framework (boost_regex version 5.0.0 - 5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x7b86000 - 0x7b90fff +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x7ba3000 - 0x7ba5ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
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0x96909000 - 0x9694cffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
0x9694d000 - 0x9695bfff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9695c000 - 0x96a4cff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x96a4f000 - 0x96a50fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x96a51000 - 0x96a53ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x96a54000 - 0x96aa4fff libFontRegistry.dylib (??? - ???) <81E03B82-1F31-3702-97DC-BE20298E326F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x96aa5000 - 0x96b1afff com.apple.Metadata (10.7.0 - 627.20) <1E7C8194-8CE4-3103-A3D1-8913238AF923> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x96b1b000 - 0x96b7ffff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96b80000 - 0x96bd1ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x96c44000 - 0x96c44fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96f81000 - 0x9762aeeb com.apple.CoreGraphics (1.600.0 - ???) <322FC806-0B9F-3A58-8C88-D477E32A50F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9762b000 - 0x9762bfff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9762c000 - 0x97b08ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x97b09000 - 0x97cbdff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x97cbe000 - 0x97cfeff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x97da8000 - 0x97da9ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x97e77000 - 0x97e91fff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97e92000 - 0x97f01fff com.apple.Heimdal (2.1 - 2.0) <DE626683-DF32-341B-8997-AE63309590C7> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97fb5000 - 0x97fcefff libPng.dylib (??? - ???) <A83B66DC-302C-3A4C-8107-0E5560708024> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x97fcf000 - 0x97fd7ff3 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <CD470A1E-0147-3CB1-B44D-0B61F9061826> /usr/lib/system/liblaunch.dylib
0x97fd8000 - 0x98006fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib
0x98007000 - 0x98017fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x98018000 - 0x98037fff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x983a5000 - 0x983a5ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x983a6000 - 0x983aafff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x985cb000 - 0x985ceffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x985d9000 - 0x985dfffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x985e0000 - 0x9906effe com.apple.AppKit (6.7.2 - 1138.23) <ADFA8D70-601E-3B5C-96FD-F45F52055CC8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9906f000 - 0x99078fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x9910a000 - 0x99414ff3 com.apple.Foundation (6.7.1 - 833.20) <B5092554-485A-3A7D-904B-B04B1EE5C50C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99415000 - 0x99490ffb com.apple.ApplicationServices.ATS (317.5.0 - ???) <D5AC5C21-CE1E-333D-94F7-F0F534FD4DC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x99491000 - 0x994bfff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x995b0000 - 0x99611ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99612000 - 0x99616ff7 com.apple.OpenDirectory (10.7 - 146) <3D3D30CE-6D82-3681-AA98-4E3AEFFA4229> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99617000 - 0x99619ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x9961a000 - 0x998ccff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x998cd000 - 0x998cdfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x999a9000 - 0x99a10fff libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
0x99a16000 - 0x99a19ffd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9a7e8000 - 0x9a7efff5 libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
0x9a7f0000 - 0x9aa63fff com.apple.CoreImage (7.82 - 1.0.1) <6C99F458-E83A-3538-9B71-2C8BD0C9DCD5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x9ada2000 - 0x9ada9ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9ae46000 - 0x9ae4fff3 com.apple.CommonAuth (2.1 - 2.0) <D49B41B1-A5DD-366A-8C30-49E9B875AA13> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9ae50000 - 0x9b190ffb com.apple.HIToolbox (1.8 - ???) <DFED9BD0-E142-397B-BE16-16EBCF3CE1EB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9b1a0000 - 0x9b1abfff libkxld.dylib (??? - ???) <088640F2-429D-3368-AEDA-3C308C4EB80C> /usr/lib/system/libkxld.dylib
0x9b1b7000 - 0x9b1b7fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <959E5139-EB23-3529-8881-2BCB5724D1A9> /usr/lib/system/libdnsinfo.dylib
0x9b1c4000 - 0x9b639ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <312D0F58-B8E7-3F61-8A83-30C95F2EBEAA> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9b671000 - 0x9b675ffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9b81e000 - 0x9b880ff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x9b881000 - 0x9b885ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9b886000 - 0x9bb0bfe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9bc11000 - 0x9bc12fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9c08f000 - 0x9c094ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x9c095000 - 0x9c099ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
0x9c0a6000 - 0x9c0b1ffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9c0b2000 - 0x9c0baff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9c106000 - 0x9c109ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x9c10a000 - 0x9c1aefff com.apple.QD (3.12 - ???) <68CBE425-43BA-3E6D-8668-A4A67396E20D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9c397000 - 0x9c39fff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x9c3ba000 - 0x9c485fff libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1129
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=246.4M resident=160.2M(65%) swapped_out_or_unallocated=86.2M(35%)
Writable regions: Total=19.7M written=648K(3%) resident=1124K(6%) swapped_out=0K(0%) unallocated=18.6M(94%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9316K
MALLOC guard page 16K
Stack 64.0M
VM_ALLOCATE 4K
__CI_BITMAP 80K
__DATA 18.5M
__DATA/__OBJC 132K
__IMAGE 1256K
__IMPORT 284K
__LINKEDIT 72.4M
__OBJC 1488K
__OBJC/__DATA 16K
__PAGEZERO 4K
__TEXT 174.0M
__UNICODE 544K
mapped file 116.2M
shared memory 12K
shared pmap 10.5M
=========== =======
TOTAL 468.4M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0951, 0xfa140000 / 6
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa132000 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: CTH-461, 0x056a (WACOM Co., Ltd.), 0x00d7, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3I also use CS5 (Design Suite) on a Mac. When I upgraded to Lion, Illustrator did not crash for me, but it (and Photoshop) was acting squirrelly and some of the features did not work at all. After six weeks, I reformatted my hard drive and reinstalled Snow Leopard. Now everything works perfectly.
The other thing I did was to partition my hard drive so that I can reinstall Lion on the new partition. That way, I can run either operating system and run application programs on the OS that is most appropriate for it. I have no problems moving files between the partitions.
Not the most attractive solution, but I am very satisfied. Just my two cents...!
Good luck! -
Itunes wont quit on mac and cannot browse any apps or window
Hi,. I was just listening to my songs,. Then suddenly when I'm trying to exit my itunes, it won't quit. Everytime I try to restart my computer, my itunes keeps coming back, and I cannot use any of my applications, click any icons or open any windows on my mac, Help, I dont know what to do,
OS X Lion and Mountain Lion automatically opens the apps that were opened the next time you start up your Mac. First, press Alt, Command and Esc keys, choose iTunes and force close it.
If this doesn't work, turn off your Mac and turn it on while holding down the Shift key. By doing this, it will start up in safe mode. Then, log in, open System Preferences > Users & Groups > Login Items, and make sure iTunes is not in the list. If it is, delete it. Finally, restart the computer -
Since maverick upgrade itunes keeps quiting and mac mail want let be change the font,
Since upgrade to 10.9 itunes keeps quiting and i cant change the front in mac mail
(is it just me or was this upgrade a waste of time)Choose Preferences from the Finder menu, click on the General tab, and uncheck the box to open folders in a new tab.
(117195) -
Interrupted or reset connection
The following error can occur if the website you're visiting is experiencing problems:
* The connection was interrupted
* The connection was reset
* The connection has timed out
If you can visit the website in other browsers but not in Firefox:
Mac iBook. Recent Firefox upgrade. Now, after various, emphasise various, times (eg 5 min) Firefox jams. It says it's Timed Out. I have to Force Quit, switch off & restart.
How can I make Firefox run continually?
Thanx
Malc9141
This hasn't helped:
3.5/3.6:
1. At the top of the Firefox windowOn the menu bar, click Tools, then select Clear Recent History....
2. In the Time Range to clear: drop-down, select Everything.
3. Click the arrow next to Details to display the list of items that can be cleared.
4. Select both Cookies and Cache.
5. Click Clear Now.every time I try System Preferences just hangs frozen
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
AIR application not able to quit on Mac OS X
Hello,
I've created an Adobe AIR (1.5) application and have installed it successfully on multiple PCs and Mac computers. On a Mac OS X 10.5.6 laptop the application will not 'quit' using either the top Apple Menu bar quit item or from the icon in the Dock. The only way to quit is to select the 'Quit Application' function I built that opens from the Dock Item (on top of the apple-specific quit function from the Dock icon). Has anybody else experienced a similar issue?
Thank you,
JasonListening for the Exit event and then invoking NativeApplication.exit() is not required (unless your application is doing something specifically with Exit event handling).
I see that the original posts around this issue were last year and were against AIR 1.5....
If possible, could you please re-test your application with the recently release AIR 2 runtime (available here http://get.adobe.com/air/) and let us know if you still see the problem? And if you do, if you could share a small application that demonstrates the issue it would be extremely helpful.
Thanks,
Chris Thilgen
AIR Engineering -
Illustrator crashes while loading (Illustrator has unexpectedly quit message)mac
Mac OSX 10.4.1 Tiger/Power Book G4 12"/Adobe Illustrator CS3 13.0.0
If anyone has had this problem, I have found a fix that worked. Illustrator has unexpectedly quit, crash during initialization of the program during loading.
In my case it was a font that I downloaded called ZEBRA that caused Illustrator to crash during this loading period. I had no Idea that corrupt fonts could effect the application in this way. I went through all of the steps that I could think of to fix this problem including, re-setting the preferences folder within CS3, running disk utility to reset user permissions, re-installing Illustrator and safe mode startup. I even created another user account to test and see if it was a user settings corruption. What I found was that Illustrator would open and function properly when using the newly created user account from startup. After this I ran the mac in safe mode from start up of my original user account. In doing this I was able to start Illustrator again without the crash occurring.
At this point I went to my font book application and tried to find a corrupt font. At first I hi-lighted all of the fonts and went to File-Validate fonts. This process gave me some fonts with errors which I then deleted from my font book. Again, I tried to open Illustrator and still the same error (Unexpectedly Quit). I then went to font book, hi-lighted all fonts and disabled all fonts. After this I tried to open Illustrator. Amazingly Illustrator loaded with no problem. Ok now I know the problem lies in a corrupt font. Evidently you can have a corrupt font and it not show up while validating fonts. In the end I had to go through all the user fonts and de-activated them, then try to open Illustrator to see which font was corrupt and delete it. It was a little easier to select a group to deactivate and then narrow it down to just one font.
In my case the corrupt font was ZEBRA that I had to delete. I downloaded this font online for free. So if you have this problem after downloading a font online, this is more than likely the problem. After this everything was back to normal
Sorry for such a long explanation. I hope this saves someone the time and headache I had to go through to fix mine.
Thanks Mike.Well I don't have that Zebra font, and I've just installed this for the first time. I have been troubleshooting this for many hours between yesterday and today, and I've tried every suggestion I've found in this forum and a couple of things not mentioned. I have no preferences to delete since it's never successfully opened, and I put in a help ticket with Adobe yesterday, but I'm frustrated because nothing like this has ever happened to me before in 24 years of doing computer graphics. So if anyone has any further suggestions not covered thus far, I'm open to them!
This is what I've tried so far:
Installation went fine. I registered and activated the software. First attempt (and every attempt) the software crashes at start up. I tried installing the updates, verifying my fonts, deactivating downloaded fonts, restarting the computer, and tried to open it in my alternate user account. I tried using the disc to uninstall and reinstall (3 times after the first). I tried opening the software in safe mode. I tried installing it in the alternate user account.
I am running Mac OS 10.4.11 Tiger on a G5 PPC with 92 GB free HD memory, 2.5 GB RAM, 2.1 GHZ processor. PS CS3 runs fine and is unaffected by any of this.
Gloria
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