Quark Express 6.5 won't quit on my Intel-based iMac

Hi,
At work I use a 20-inch Intel Core 2 Duo iMac (with 2GB RAM installed) and run Quark Express 6.5 as a PowerPC program through Rosetta.
Quark runs fairly quickly and saves OK, but it never quits properly when I shut my Mac down normally, it just hangs and says Application not responding in the Finder. In Quark I can't go to File>Quit either as it just repeats the above.
It's annoying because by not quitting properly, Quark doesn't save a preferences file (XPress Preferences.prf) which obviously remembers where you've put your tool box, palette boxes and other working preferences.
It may seem minor, but it does get irritating when you have to do it countless times a week! This problem effects all my co-workers on the same iMacs as me.
I've tried looking on the Quark website but can't find anything about this problem on their forums. Has anyone else experienced this problem? Does anyone know how to solve this problem?
Many thanks on behalf of six head scratching, Mac-loving Quark users.

Please make a Genius Appointment and take it in for service.

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