Quark XPress 4.1 quits in OS 9 machines

Hi all
We are using quark xpress 4.1 in os 9 machines & using Suitcase 10.0 for font management but Quark quits unexpectedly
with saying Type 1,2,3 error.Reinstalling doesn't help(Quark & os9). If i use system folder font folder for installing font then system will become slow.
Help facing big problem

Hi, mahender -
The first thing to do when faced with a Type 1, 2, or 3 error is to increase the Preferred memory allocation for the program experiencing the problem.
Article #18278 - Assigning More Memory to an Application
In this case, try increasing the Preferred memory allocation for both Quark and for Suitcase - for Quark, start with an increase of 50%; for Suitcase, start by doubling its original amount.
<hr>
It could also be that one or more of the fonts is damaged. Sometimes that can be determined by checking the indicated file size of the font (how much space it occupies on the drive). Unfortunately the file sizes for fonts varies a great deal, and it usually becomes necessary to run a font diagnostic utility. Suitcase 10 may have such a function built-in.

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    Identifier: com.quark.QuarkXPress
    Version: 8.1 (8.1)
    Code Type: X86 (Native)
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    Report Version: 6
    Interval Since Last Report: 5491 sec
    Crashes Since Last Report: 11
    Per-App Interval Since Last Report: 101 sec
    Per-App Crashes Since Last Report: 11
    Anonymous UUID: not disclosed
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x000000004c2a81de
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.CoreText 0x90efad13 TAATKernEngine::KernRuns() + 249
    1 com.apple.CoreText 0x90efa796 TKerningEngine::KernLine(TCharStream const*) + 302
    2 com.apple.CoreText 0x90efa64d TTypesetter::FinishLayout(TLine&, TCharStream const&) const + 31
    3 com.apple.CoreText 0x90ef50d6 TTypesetterAttrString::Initialize() + 376
    4 com.apple.CoreText 0x90ef4cf3 CTLineCreateWithAttributedString + 55
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    9 com.apple.HIToolbox 0x983025c3 HIThemeGetTextDimensions + 188
    10 com.apple.HIToolbox 0x98355e7d HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 133
    11 com.apple.HIToolbox 0x98355d08 HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 1216
    12 com.apple.HIToolbox 0x98351d59 HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 857
    13 com.apple.HIToolbox 0x983519fa HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
    14 com.apple.HIToolbox 0x9835182f HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 153
    15 com.apple.HIToolbox 0x9835176e HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 60
    16 com.apple.HIToolbox 0x9835172b _HIViewGetOptimalSize + 68
    17 com.apple.HIToolbox 0x983513f4 HandleCalculateMenuSize(OpaqueEventRef*) + 188
    18 com.apple.HIToolbox 0x983085ae MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 366
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    29 com.quark.QuarkXPress 0x0000218d start + 41
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    0 libSystem.B.dylib 0x930ab10a kevent + 10
    1 libSystem.B.dylib 0x930ab824 dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x930aace1 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x930aaa86 dispatch_workerthread2 + 234
    4 libSystem.B.dylib 0x930aa511 pthreadwqthread + 390
    5 libSystem.B.dylib 0x930aa356 start_wqthread + 30
    Thread 2:
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    1 libSystem.B.dylib 0x930aa738 pthreadwqthread + 941
    2 libSystem.B.dylib 0x930aa356 start_wqthread + 30
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    1 libQLogger.XC.r.dylib 0x06423e27 MonitorConfigFileChanges(void*) + 193
    2 ...ple.CoreServices.CarbonCore 0x9161d9fa PrivateMPEntryPoint + 68
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    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x4c2a81da ebx: 0xbfffda80 ecx: 0x00002fba edx: 0x00000000
    edi: 0x1d786c60 esi: 0x000f002e ebp: 0xbfffda38 esp: 0xbfffd9d0
    ss: 0x0000001f efl: 0x00010246 eip: 0x90efad13 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x4c2a81de
    Binary Images:
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    Model: MacBookPro5,1, BootROM MBP51.0074.B01, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.33f8
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD3200BEKT-22F3T0, 298.09 GB
    Serial ATA Device: MATSHITADVD-R UJ-868
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

    James Miller. wrote:
    Tried Quark they were very helpful on live chat until Safari totally quit. I received a personal email back with in 5 Mins.
    Oh the irony, but at least they followed up.
    Anyway Quark seems a little more stable now I have a few thing back to normal.
    Reloaded the Adobe PPD into the Printers folder in the main Library. And also downloaded new ICC colour profiles and loaded them into the colour profiles. Now Quark renders the images on screen better and also I can output a postscript file using Adobe PPD 9.0 as normal. This seemed to help on the crashing side, fingers crossed.
    That's great James! I'm glad they were able to help and let's hope there are no more issues with Quark crashing. As for Safari...well, there's always Firefox!

  • Quark Xpress shows err "Spooler Subsystem App needs to close" - HP Laserjet Pro P1606DN

    Purchased a new HP Laserjet Pro P1606 DN network printer. Installation went smooth on all computers.
    When people tried to print from Quark Xpress, the document get spooled and loaded to the print queue and then we get the error "Spooler subsystem app experienced a problem and needs to close"
    The recovery has been set to "restart the service" for print spooler.
    Users are able to print from other applications.
    Just found a thread that stated to disable Advanced Printer settings on the Advanced tab of Properties. Checked but the issue still persists.
    Users are on Windows XP and printer was using the smart install from the printer.
    Kindly advise if there is something else to tweak in the printer properties or something to tweak in Quark Xpress v6.1.
    thanks in advance for the support

    Hi Opp1,
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand you are unable to reinstall the printer software.
    I will be happy to help you.
    The print spooler is part of the Windows operating system and if it doesn't stay running the printer software won't install or print.
    You could try the following steps to see if this will resolve the issue.
    Normally with spooler problems the first thing to do is to clear the print queue.
    Open a Run window (Windows Logo key+R), type cmd and press Enter.
    Now type these commands, which are in capitals for clarity:
    NET STOP SPOOLER and press Enter
    DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press Enter
    NET START SPOOLER and press Enter
    EXIT and press Enter
    If you are still having issues with the print spooler stopped then right click on the start button, left click on explore, open the windows folder, open system32 folder, open the spool folder, open the printer's folder, then delete everything on the right window.
    Then go back and try and start the print spooler again.
    Run a full uninstall of the printer software. Disconnect the USB cable.
    To uninstall from CD:
    Go start and select computer.
    Right click on the CD for the printer and left click open in a new window.
    Double click on uninstall.
    Uninstall printer from the C Drive.
    Go to start, computer, c:, windows, program files or program files x86, HP, printer name. Double click uninstall. Restart the computer.
    Check to make sure the print spooler is running.
    Ran the installation again. Don't connect the USB cable until prompted.
    If the print spooler stops again you will need to contact the computer manufacturer to resolve this issue.
    Hope this helps.
    Thank you for posting on the HP Forums.
    Have a great weekend!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Hi. My iMac hard drive is running Mavericks.  I have an old version of Quark Xpress (3.32) which won't run in Mavericks.  Can I partition my hard drive and run an older system on one partition, so I can access my Quark?  Is that possible?

    Hi. My iMac hard drive is running Mavericks.  I have an old version of Quark Xpress (3.32) which won't run in Mavericks.  Can I partition my hard drive and run an older system on one partition, so I can access my Quark?  Is that possible?

    Hi ancelau,
    QuarkXPress 3 is a Classic Mac OS application, so you need a version of OS X that still supports Classic. I believe 10.4 was the last one.
    So if you have an iMac that boots with 10.4, then yes that is possible. I doubt though that newer Macs boot with OS X 10.4.
    So why don't you upgrade QuarkXPress 3 to a newer version? I am not just asking that because I want you to spend money with us.
    Typically using software that was released almost 20 years ago is just feasible when you keep an environment that was current at the time of release or a few years after, so an older Mac with a operating system present at that time. 20 years in IT is a lot.
    So my opinion is that on a new Mac with a brand new operating system you need to use something a bit more current.
    How about QuarkXPress 9 (released 3 years ago) or QuarkXPress 10? You are better off with v9, as QuarkXPress 10 only opens v7 and higher (whereas QuarkXPress 9 opens v3.1 and higher).
    Or - I am even happy to make an exception - upgrade to 9 and we give you 10 for free? Let me know please.
    Thanks
    Matthias

  • Unable To Save Quark XPress File In Mac OS 10.2.8

    I have been trying to save a layout I created using Quark XPress 6.1 on an iMac with a 10.2.8 OS. When I first created the document, I was able to save it with no problem. However, after I had done some more work on it, I tried to save the changes -- but all I got was a message that said "Cannot find required volume or folder [-35]." The folder I have been trying to save it to is still there. I then tried using Save As to save it in a different location or under a new name -- but then I get an "Unknown error [-51]."
    I tried to solve the problem by consulting Help, but all I was able to find is that apparently the error is occurring with the OS, not with Quark XPress.
    I spent hours working on this document and will be sick if I am unable to save it. Can anyone possibly help me? I'd really appreciate it. Thanks.

    How big is your hard drive, and how full is it?
    How big are files like the one you are trying to save?

  • ITunes 5 incompatible with Quark XPress 4.1

    I wish I had come to this forum before installing the iTunes "upgrade." Unfortunately, I did install it, and it makes my Quark XPress 4.1 hang. When I started encountering problems with Quark, I checked the Quark forum and a poster described this situation. I removed the QuickTime program from my system. Quark now works fine, but iTunes 5 won't work without QuickTime. I'm going to follow the advice of a couple other posters and try to revert back to iTunes 4.9.
    I just wanted to bring it to the attention of this forum, just in case there are any other folks out there who enjoy listening to iTunes while they are designing datasheets.

    I have the same problem, discovered too late, like you. I removed Quicktime, which fixed Quark. I then reverted my ITunes installation to 4.9 with the older version of Quicktime.
    My problem is:
    The rolled back version can not read any of the ~6500 songs I have in my ITunes library because it says that the file format was created by a later version of ITunes, so I'm STILL stuck, big time.
    HELP!
    Is there any way to roll back my data/music files so I can go back to using v.4.9 ?

  • QuarK 7.3.1 quits at startup

    Greetings:
    I posted this on the Quark forum earlier this week, but have not received any responses. Hoping someone here might help.
    I just upgraded to QXP 7.31 for the Quark 8 promo. After fully installing Quark 7.31 , it quits at startup. I spent a better part of 2 days on the phone with tech support, going thru every conflict check they could come up with:
    1. Tossing all Quark prefs
    2. Creating a prefs folder in the Quark folder
    3. Tossing various framework files and running Quark component installer
    4. Moving all QXP extensions to disabled folder
    5. Running Disk Warrior, rebuilding the directory (which only found a couple of broken icon flags)
    6. Moved PPDs out of Library folder
    7. Ran QXP Installer logged in as Root User
    8. Creating a new user and running QXP installer
    9. Moving fonts in/out of various folders
    10. Downloading a fresh copy of the installer.
    Nothing has worked.
    I am using Mac OS X 10.4.11, with over 400 GB available & 4 GB RAM. The last tech I spoke with had me send them a crash log for further investigation. I'm waiting for a response. Meanwhile, any suggestions would be appreciated. I'm feeling like I just threw $300.00 down the sewer.
    Just a thought....this installer was from a download link Quark sent me. I'm thinking--maybe it's buggy? The installer never asks for my previous serial number from QXP 6, it only asks for the activation number & then goes to the user info screen. I kept mentioning this to tech support and and they were like: "really, it doesn't?" but by the second day they were like: oh, that doesn't matter because you have 6 installed, implying that it's picking up the previous serial number. Is that correct?
    I'm hoping the installer disk being shipped to me will work. Until then, any assistance would be appreciated. Thanks.

    HI James,
    Did you by chance remove the "promo" version before you upgraded? If not, you most likely have two sets of preferences lurking and according to the Quark forums, preferences can cause the upgraded version to quit at startup. And yes, an installer package can be buggy. UNinstall the promo and the upgraded version. Don't just drag the application folder to the Trash, that misses components. Use AppZapper available here: http://www.appzapper.com/ Just download and follow the instructions.
    Also, here's Quark's contact Support info: http://www.quark.com/service/desktop/support/english_support.cfm
    Tell them you need a new installer.
    *If the original upgraded Quark installer package is still on the drive, it's probably here:
    /User/Library/Receipts. Drag ANY Quark installers to the Trash and empty the Trash*
    Carolyn

  • MacBook Air or MacBook Pro for Quark XPress?

    I've been a Windows PC user for the past 20+ years (Windows 3.0, people!  Believe it or not!), but my new job responsibilities require me to work extensively with Quark XPress.  I've got the Windows version, but everyone I'm having to swap files with uses a Mac, and it's just too darned tricky on a number of levels (okay, mainly with fonts.  And other fonts.  And still more fonts.)
    So, I'm looking at a portable MacBook that I can set up on my desk alongside my Windows PC when I need to be working in Quark.  I'm not so worried about connecting to my work network, since I can just put what I need to work on into Dropbox and grab it from there.  I just want to know if a MacBook Air would up to running Quark XPress without lag, or if I should go with MacBook Pro?
    Thanks!

    15" MacBook Pro 2.2 Ghz or better, anti-glare high res screen a must. This is the pro work machine you need.
    The 2.0 15" is cheaper, with a less powerful video card, no 3D gaming.
    The MBA has a glossy screen and the optical drive is external, not enough ports for connecting things. Not a good choice. More of a lightweight personal machine.
    I used to do GD as a youngster and those glossy CRT's messed up my eyes, don't let it happen to you, insist on anti-glare screens, it's worth it.
    http://www.pcpro.co.uk/blogs/2011/05/23/glossy-vs-matte-screens-why-the-pc-indus trys-out-of-touch/
    Problem is your going to have to hurry and get a MacBook Pro from a Apple Store very fast, becuase OS X Lion 10.7 just came out yesterday and Quark and other programs likely won't work with it unitl several months from now (and a paid upgrade most likely)
    So you need a 10.6 MacBook Pro, which Apple still likely has one's avaiallbe in the Stores for only a few short days as they start issuing them with 10.7 automatically installed.
    If you get a 10.7 then you likely can't run Quark. 10.6 is stable and 10.7 is far from stable, it's a mess.

  • Pen Quark XPress 6.5 in InDesign CC 2014

    Is there a plugin for InDesign CC 2014 that I can use to import a Quark XPress 6.5 document? I found an online service, but they charge about $35 dollars per file. I have a lot of files to convert.

    Q2ID from Markzware.com is the only one I know of, and I'm not sure it's been released for CC2014 yet, but you can download and install CS6 under the terms of your subscription if not, so you aren't out of luck.

  • EPS photos with Clipping paths dont show in Quark Xpress

    Anyone experience why a Photoshop file with a clipping path will not preview when brought into Quark Xpress unless I save the preview as a tiff?
    I use photoshop 7.1.

    From desktopublishing.com's review of QuarkXpress 4
    "The ability to control a picture's appearance in several areas. For example if you want to make a specific part of an image transparent, simply specifying the part using the clipping paths, the alpha channel that is embedded in the original picture, or the white area of the image. It can also read clipping paths in either TIFF or EPS format. Trapping tools and supports most popular color spaces, including Hexachrome, are also included."
    and according to Wikipedia, Xpress 4 was released in 1997, eleven years ago with 4.1 coming two years later.
    So, while I was just guessing thinking back over the last decade of versions, I was not far off, and I can't remember ever having a clipping path problem with tiffsthat version. Of course, if you didh't save the clipping path as a Clipping Path in Ps, then you would have a problem. That has been fixed now too.

  • Quark Xpress, Photoshop & Illustrator - Major Issues

    I have recently loaded Leopard and ever since i have, Quark Xpress 7.3.1, Photoshop CS2, and Illustrator CS2. I have had issues with all of these programs closing unexpectedly and the only way to get them to open again is by restarting! this is very frustrating and has happened at least 4 times to me today. Also my fonts will all of the sudden decide to be missing, and it's random, it will choose a font to be missing. This also requires me to restart before it can be fixed.

    Check Adobe's website - not sure that CS2 is really supported on Leopard. I know that CS3 does work. At least to the extent that I use it.

  • Quark Xpress files won't save OS 10.9.4

    I am unable to save Quark Xpress documents in my iMac running OS 10.9.4.
    The file is fine as I am able to use it on a different machine outside of the office.
    The file is on the local desktop and can not be saved there or to the server even if the name is changed.
    I thought about trying to delete the temporary "jaws" files from the private folder but don't seem to think that's the answer.
    I have definitely verified and repaired permissions and that seems to have no impact.

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About
    General information.
    Isolating issues in Mac OS X
    Troubleshooting Permission Issues
    Step by Step to Fix Your Mac

  • New User - Looking to access old Quark Xpress files

    Is there a way, other than Q2ID, to make use of text or data from Quark Xpress in Indesign?

    Moved from the Creative Cloud to the InDesign forum. They will be able to help you here.

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