Query in SAN disk replacement

hi
i have a query with disk replacement in SAN
i know disk replacement in sun server .like if my disk is failed. i will collect the logs,sun explorer and so on and case log to sun
suppose i am using a San disk for my filesystem ..if the disk is failed ...
to whom i need to case log and what are the logs to be collected so on... ..i think in this case we cannot case log to sun becoz SAN doesn't belong to sun
can u please tell me the procedure for this..
Thanks in Advance.......

if you have oracle support for the SAN, or previously had Sun support for it, then you can log a call through the My Oracle Support portal (MOS) which is located at support.oracle.com
Create an SR for Hardware and you'll be assigned an engineer who can tell you which logs he needs.

Similar Messages

RE: Apple iMac 27 Hard Disk Replacement Complaint

Dear Customer ServiceManager,
RE: Apple iMac 27” Hard Disk Replacement Complaint
On May 12, 2011, Ibought an iMac 27” for my daughter from your official Hong Kong website (www.apple.com/hk).
I am writing tocomplain about my dissatisfaction of your poorproduct quality, irresponsibleattitude of your customer service, and most importantly my painful experience with your Apple Careservice. I am also very disappointed with how your Apple Care staff made a discriminating comment about your low income Hong Kong customers.
On July 28, 2011, mydaughter received an email from your company ([email protected]) informing her that the hard disk of her newly purchased iMac wasdefective due to factory error. You promised to replace the defective hard disk with a brand new onefree of charge, but when she asked your HK Apple technical support if therewould be on-site replacement service, your staff told her that she can onlyeither carry the 30-pound iMac herself to their service center or pay HKD1200for the Apple Care which offers the on-site replacement service.
First of all, I foundyour request very unreasonable. Mydaughter was not the one who broke the hard disk, your company informed herthat you gave her a defective one. So why is the responsibility and the cost of taking the iMac for repairshould be borne by her, as an innocent customer, who paid HKD18, 000 for aniMac directly ordered from your official website? She did nothing wrong but your company required her to barethe cost of transporting a 30-pound iMac and the risk of causing damage on theway.
Secondly, I believeyour company has deceitfully forced my daughter to buy your Apple Care, whichis completely against her original will. Since she is just a 22-year-old girl, it is impossible for her to carrythe 30-pound iMac by herself. Andclearly, she was not given a choice but had to pay HKD1200 for the AppleCare. This made me doubt if thisis a scam of your company. Is thisa way of how Apple make extra money by giving your customer faulty products anda mission impossible, then forcing us to pay for a service that we did notneed?
Anyway, thepainfulness of enjoying your Apple Care service has just started…
On Aug 10, 20111:30pm, your service man came to change her hard disk with just a look as ifthe process was very ‘efficient’ and left after half an hour, even her Mac OShas not yet been completely installed. After he left, my daughter found that the OS could not be installed, soshe called your service center immediately and under her strong request, he hadto come back on the same day and check the new hard disk. He found it proved to be a defectiveone again. I was shockinglysurprised that your company, which always claims to produce products of highquality, selling at an expensive price, replaced my claim-to-be defective harddisk with a defective one again. Iwonder how Apple’s quality control is done? Your company didn’t even bother to check if the new harddisk is working before replacing it for customers.
My daughter requestedfor a new one, but then your service center said they had no new stock andasked her to wait until further notice. But without any definite date, it means my daughter’s brand new computercannot be used for… I don’t know how long. Please notice that I paid HKD18,000 to buy a first-classproduct of high quality, as claimed by your company all over the world.
So my daughter had tocall your service center again and forced them to return her original harddisk. Till 5:00 pm on the sameday, another technician came to reinstall her original hard disk into hercomputer. Surprisingly, all thedata in her original hard disk was still there, which means there is a riskthat all her personal data and information had been accessed by your servicecenter staff.
As a father, I had totake over the matter from my daughter and called your hotline 2112 0099 at5:00pm on Aug 10, 2011. After 30minutes, I could finally talk to one of your technical support staff for 10minutes about my complaint. Heasked me to hold the line and wait for him to transfer my call to his seniortechnical support colleague, so I kept on waiting for 15 minutes, but finallythe line was being cut and no body contacted me and my daughter again.
I had to call yourhotline again at 6:00 pm and waited for another 15 minutes to reach one of youradvisors. He passed my line toyour senior technical support advisor located in Singapore. He said he is just a technical supportadvisor, so he could not take my complaint directly. He needed to talk to meagain on the next day with a customer service advisor. He promised if he could not reach me onmy mobile phone, he would leave his direct line for me so that I would not haveto waste another half an hour to reach him through the hotline.
On Aug 11, 2011 5:28pm, I received a voice mail from your senior technical support advisor asking me to call him back but he didn’t leave any direct telephonenumber as he promised. So I triedto call back the caller ID, which was shown on my phone. However, the auto reply of this numberwas, “This is an invalid number”. I asked the Hong Kong Telephone Company to help me to call but even theycould not reach this number. Theytold me this number was from Shanghai, China. So I had no choice but to call your hotline again. After 25 minutes, one of your advisorstook my call and I had to repeat my story to him again in order to have him putme through to talk to your senior staff 42058 again. I asked him why he didn’t leave his direct number for me tocall him back as he promised. Hesaid he forgot! What a surprisinganswer to leave your customer nothing but a number that he knew clearlycouldn’t be reached.
By that time, I havewasted nearly 45 minutes to reach him, and it was already 6:20pm and thecustomer service advisor was off work. Therefore, I made an appointment with him again and we agreed that hewould call me between 9:31-10:00am on Aug 12, 2011 morning. I took half day-off from my work towait for your senior staff to call me.
Unfortunately, Iwaited until 10:10 am and nobody contacted me again (I left both my mobilenumber and email to them).
Finally, I called the hotline again and waited for 15 minutes, an advisor put me to your on-dutyCustomer Service Manager, Ken. After I told him my name, he realized that he should be theone responsible for calling me this morning, but since he had a meeting thatmorning, he forgot to call me again! The Apple staff didn’t keep their promises after all which disappointedme a lot. It seems to me thatApple is unwilling to accept negative feedbacks from customers.
Ken told me thatthere was nothing he could do.
At the end, I wasreferred to a Customer Relations staff, Ms. Wing Liu. Her response was also there is nothing she can do exceptgiving me a case number of my complaint. Since then, I never get any response from Apple regarding my case.
I believe Apple has afull record of all my conversations with your staff and thus, should be able tolook into my case thoroughly. Isincerely hope that Apple can take my feedback seriously and respond to my complaintin a responsible manner, but not just trying to suppress your customers, whohave already been treated unfairly, from claiming their rights. Otherwise, it is really a shamefor Apple to claim itself delivering high quality products and services allover the world.
Yours truly,
Tommy Fong
Apple Customer
<Personal Information Edited by Host>

I just realize Apple might have blocked my daughter's Apple ID from posting in your discussion forum.
My daughter was trying to go to this Community Page by logging into her account. But your Communities webpage displays a "We'll be back soon" webpage. Then I try to login with my Apple account and it works fine.
<Email Edited by Host>

How to restore after disk replacement?

l just had my iMac hard disk replaced due a recall. Before taking it in I made a disk image with disk Utility and securely erased the disk. I also have Time Machine back-ups going back several months. On getting the machine back, since it contains sensitive data securely erased the new hard disk and started up with the Snow Leopard boot disk. When I tried to scan the disk for reinstall I get an error "Unable to scan 'image name' (internal error)". I tried several times with the same result. I then tried to restore from Time Machine and got a message that No Mac OS X backups were found."
I installed Snow Leopard and again tried both approaches with the same result. I can see to Time Machine backups on the disk but when I restore it simply copies the files into "/Volumes. Anyone have ideas on how to restore the system?

Rodocki wrote:
The disk image did not. Not sure what's wrong with the disk image burn and restore process but it is clearly not dependable.
Unless you tested and restored it after making it, it's a poor choice, since it requires three volumes: the boot volume, source volume, and a destination volume. A bootable backup/clone made with Carbon Copy Cloner or SuperDuper! is a much better choice. BTW, it's also significantly faster to restore one of these than it is to restore a disk image.

Restoring my computer after hard disk replacement

My iMac hard disks were corrupt and new hard disks were installed today. I now need to restore my computer. The computer is currently going through the process of installing OSX mountain Lion 10.8 and I have a Time machine backup that I want to then import from my time capsule.
My time capsule has the back up from my old hard disks which operated on the latest version of OSX 10.9 Mavericks. Should I upgrade the iMac to 10.9 mavericks before using migration assistant it import the time machine backup, or will it be okay to simply start the migration assistant from within 10.8?
I am pretty confused and nervous - the apple support phone service told me to simply restore the time machine backup from disk utility, but this failed and I subsequently read that this was wrong advice as the backup was from a different computer(ie my old hard disks). I am now desperate to get my computer back working again after a nightmare few weeks of logic board replacement and now hard disk replacement.
Any advice would be appreciated.

It would not be a good idea to restore from the time machine backup, because if your HD was corrupted before it was replaced, then the backups are probably corrupted too. If you try to restore by migrating from that backup, you'll just put corrupted files on your new HD.
The best thing to do would be to:
finish the ML installation
download the Mavericks installer and install Mavericks.
figure out what document files you want to save that are on your TM backup, and copy them to your new HD (not by migration).
reformat (erase) the TM hard drive
reinstall your apps from scratch
once you have everything up and running, then make a new TM backup.
I installed a new HD in my Macbook Pro last year, and I did a clean install like this. It does take a bit more effort but it's worth it. Seems to work better, faster, cleaner, without any problems.
How did your Mac get "corrupted"? This is often due to bad/old/incompatible software, particularly junk like MacKeeper or CleanMyMac, or other worthless, overpriced, completely unnecessary "cleaning" or "maintenance" or "optimizing" applications garbage. If you have anything like this on your Mac, don't even think about reinstalling it.
One thing that I found useful after a few "clean installs" with my Macs was to make a list first of everything that you want to reinstall on your mac, including passwords, essential apps, printer drivers, documents, and the like. Once you start doing the reinstalls it can get confusing so having a list first can keep you on track.

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

How do I restore my 27" mid-2011 iMac EXACTLY the way it was after hard disk replacement?

Hi all.
Recently received an email from Apple saying that the 1TB Seagate hard drive in my 27" mid-2011 iMac is apt to fail anytime. Apparently they used some bad hard drives in the mid-2011 27" iMacs which are problematic so they're offering me a free replacement to a brand new hard drive. I'll be sending in my iMac for the replacement sometime in the next few days.
In preparation for it, I've backed up my entire system using Time Machine into an external harddrive. The backup is up to date & includes all system files. I've also made a Lion install disk on an 8GB USB flash/pen drive using Carbon Copy Cloner.
My question is: When I get my iMac back after the hard disk replacement, will I be able to restore my iMac to EXACTLY the way it was before the replacement using the Time Machine backup & the Lion install disk that I've prepared? When I mean EXACTLY, I do mean EXACTLY, e.g I don't have to re-install all the programs I have, my settings for the programs I have will stay intact, everything is where it should be etc...i.e EXACTLY the way my iMac is right now.
If yes, how do I do it? I've read Pondini's guide: http://pondini.org/TM/14.html
However it is less than clear on certain points, e.g in my case, which one do I have to use to restore my system to the way it was...the Time Machine backups I have on the external HDD or the Lion install disk that I made using Carbon Copy Cloner? And how do I go about doing the restore?
I'd appreciate any & all help given. Thanks in advance!

daniirwan wrote:
baltwo: Thanks for your input! I didn't think of wiping the old HDD before sending it in for the replacement..all those sensitive user data! One question: What's a FWHD?
Already answered. Just note that FW is much faster than USB. See http://help.bombich.com/kb/troubleshooting/how-long-should-the-clone-or-backup-t ake for details.
I already have CCC installed so I'll probably try it out. Are the steps outline here the one that I should do to restore the CCC clone when I get my Mac with the new HDD back? See: http://help.bombich.com/kb/overview/restoring-data-from-your-backup#full_volume_ restore
Yes.
Another question: while I'm booted on the backup/clone, and just after I've wiped the old HDD, how do I reinstall the OS to create a generic user account? Will I have to use a Lion install USB disk?
No. IIRC (if I remember correctly), you can either use a saved Lion installer (hopefully it exists on your backup/clone) or use the Recovery HD. If you have the USB stick w/Lion installer on it, use that.

Hard Disk Replacement for Toshiba Portege R500-S5006X

I have a Toshiba Portege R500-S5006X which is out of warranty. I would like to replace the hard disk. What hard disk should I purchase? What is the maximum capacity (size in GB), maximum RPM speed and size in inches I can use in this laptop? Will a SATA-2 hard disk work in this laptop? Any other information I need to know about the hard disk replacment? I would be happy to get an answer from an official Toshiba technician.
Thanks,
dandanl

I don't know if the Toshiba people who post here are technicians, I suspect not, so you might be waiting for a while if that's the only person you would accept information from...
At any rate, the standard drive in that computer looks like it is a SATA 2.5" 9.5mm thick.
The following is a spec page for one of the stock drive options (they used a couple different drives, but pretty much equivalent)
http://storage.toshiba.com/storagesolutions/archived-models/MK1646GSX
As far as something of a larger capacity working, it should be fine, just keep in mind that a physically larger drive might not fit, so keep the height to 9.5mm

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

As Niel pointed out, yes. The disk probably will look like the MBP disk (4) in this screenshot;
OT

Export photos to San Disk

I am trying to export pictures from my iphoto library to a san disk so that I can print them out...I have basically tried to "export" photos to my desktop and then just transfer them to the San Disk. When I put the SD into my camera it says that there are no valid images. Does anyone know how to get around this? Do they need to be in a specific format or placed in a specific spot? Also, if that cannot work, is there a cord that i could connect from the small sony printer to my computer...the printer has a USB port and a smaller port approx 1cm (or a little less) in diameter with 6 sides--looks like the outline of a house with top cut off. Thanks in advance.

Lauren
I just did this very thing yesterday - I now give SD cards out as gifts to family members (is that weird?).
First I exported the photos to another location on my hard drive, to get them outside iPhoto. I don't export directly to the SD card, so that I know iPhoto isn't causing a conflict there.
Then, as Larry said, I reformatted the card in my camera and took one test photo. The card's file structure was then DCIM > Canon### > photo.jpg.
Copying my folder of photos (as a unit) onto the card failed. Instead, I had to select all of the files, then move them into that Canon### folder which contained the test pic. That worked, and I could see the files being written into the folder on the SD card.
Keep in mind that the Mac uses invisible files to generate the thumbnail images that you see in the Finder, and when you write the files to the SD card those invisible files will go there too. The result may be that your camera recognizes the jpegs but not the invisible files, and you may see that every other file is "unrecognizable" by the camera. You can ignore those files, since your photos are on the card. Or you can try using an application that strips the files from the card so that they aren't in your way. (I got my hubby to remove them directly from the card using Terminal, and I still have no real understanding of how he does that. I don't mess around in Terminal myself.)
Regards.

How to check SAN disk is shared or dedicated disk

Hi,
I would like to know,
From server side Is there way to identify SAN disk is shared between different nodes or its dedicated SAN disk. (Without reaching Storage team).
Regards,
Manjunath Sullad

Hi Mandy,
Thanks for the reply, Yeah we can get disk details from get-disk,
I am looking specific related to disk is shared or not
You can try to use SCSIcmd utility from Symantec. It would allow you to log and clear SCSI-2 & SCSI-3 ("old school" and persistent) reservations. See:
How to use the SCSIcmd utility to perform various SCSI-2 and SCSI-3 reservation related actions
http://www.symantec.com/business/support/index?page=content&id=TECH72086
Start with obvious logging and if disk is actually shared between multiple hosts it would have non-zero reservation tables. Example of the output:
Syntax Example: scsicmd -d14 -sscsi_reserved_status
Below are some example outputs of what will be seen with this command depending on the reservation type and status:
SCSI-2 Output when there is a reservation on the disk:
Harddisk14
Scsi Address
Length : 0x8
PortNumber : 0x2
PathId : 0x1
TargetId : 0x2
Lun : 0x45
Harddisk14 is currently SCSI-2 reserved by SCSI Address (0x2, 0x1, 0x0, 0x1) of the computer: MTV2850-07.
SCSI-3 Output when there is a reservation on the disk
Harddisk14
Scsi Address
Length : 0x8
PortNumber : 0x2
PathId : 0x1
TargetId : 0x2
Lun : 0x45
Harddisk 14 has SCSI-3 key(s) registered.
SCSI3 registered keys on harddisk14
Key: 7856341278563412
Key: 7856341278563412
Harddisk14 is currently under SCSI-3 reservation
SCSI3 reservation holder key on harddisk14
Key: 7856341278563412
Harddisk14 is currently being SCSI-3 reserved on the computer: MTV2850-07.
SCSI2 or SCSI3 output when there is no reservation on the disk:
Harddisk14
Scsi Address
Length : 0x8
PortNumber : 0x2
PathId : 0x1
TargetId : 0x2
Lun : 0x45
Harddisk14 of the computer: MTV2850-07 is not under any SCSI reservation.
Good luck :)
Cheers,
Anton Kolomyeytsev [MVP]
StarWind Software Chief Architect
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Difference in SAN Disk and RawVolumes

Hi All,
I want to know the difference between SAN Disks and Raw Volumes. What are the main differences with respect to Database.
Also can we use SAN disk (Raid5) to create raw volumn on it and use that in ASM??
We are using oracle database 10gR2 on AIX5.3.

You can perfectly use the raw devices from the SAN, just don't create a file system on the target volumes. When defining the ASM storage, you should choose external redundancy. By default ASM tries to manage redundancy by itself.
~ Madrid

Windows Server 2008 x64 SP2 SAN disks falls off

Hello!
We have a Windows Server 2008 Standart SP2 x64, which is connected via two HBAs QLogic QLA2440 to a Storage Xyratex F5402. On DS5402 are located three LUNs for the corporate file storage. These LUNs are displayed in Windows Server as local disks E F G.
As the MPIO software it is used Xyratex Storview Pathmanager 6.00.5016.14 (Microsoft MPIO Driver 6.0.6002.18005) in Failover\Failback configuration, and three disks are adjusted for work on three different ways.
It is all normally worked since 2008
But problems have begun with the beginning of this year.
In operation time any of the SAN disks falls off. With a F5402 all is normal and its logs there are no errors.
In Windows Event System Log the folowing errors and warnings:
EventID: 515, Source: xyrsp200 (Xyratex F5402E Multi-Path Device Specific Module). The path for logical drive [SN: 60050CC00020188D0000000000000007] has failed over to [0005 4:0:1:2] because of a path error.
EventID: 23, Source: mpio. Errors in all ways. \Device\MPIODisk2 it will be removed.
EvetID: 260, Source: xyrsp200 The active path on logical drive [SN: 60050CC00020188D0000000000000007] has been switched to the preferred path on [0005 5:0:0:2].
EventID: 15, Source: disk. Access to the device \Device\Harddisk5\DR5 while is impossible
and further an disk erors...
Disk reloading in Windows Disk Manager doesn't help. I am compelled to reboot the server. After reboot all works as though anything and wasn't to the following such case.
As fall off not all LUNы at once (one can fall off, others and will to work normally) a problem probably either in Windows or in Xyratex Storview Pathmanager.
After adjustment of monitoring I have found out that at the moment of failure the current queue of a falling disk was 6 and the size of operation of record on a disk has sharply increased.
May be the disk simply hasn't sustained loading (though strange - Fiber-Chaneell, and High-Perfomance Disks Storage). In Windows it can be somehow possible to optimize operations of work with disks that there were no such falls.
I need a help !!!
Andy Mishechkin

Hello
I've configured my SCOM service on windows server 2008 r2 sp1, and it's database is placed on 2 disks on SAN storage (HP p9000). since MPIO is configured, sometimes SCOM was stop working. I looked Disk management console and I saw DB disks were gone! This problem
solves when I restart the server. This was happening frequently and I've changed the MPIO configuration policies. that get better but it was happening in a bit longer periods.
I searched and found out I have to install Fibrechannel hotfix (fcinfo_amd64) and Windows6.1-KB2470949-v2-x64 and the mentioned patch above. I did this and for last 3 months that was ok but last night it happens again.
It is our monitoring system and send very important messages. please help me.
may be this information helps:
Alert
occuring sequence in LOG files:
All paths have failed.
\Device\MPIODisk2 will be removed.
A fail-over on \Device\MPIODisk2
occurred.
The device,
\Device\Harddisk3\DR3,
is not ready for access yet.
The description for Event ID 304 from source hpxpdsm cannot be found.
Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer
thanks in advance

Recovery of PSE 5 catalogs following disk replacement

I have had to have our hard disk replaced.
Unfortunately we had a number of catalogs that had not been backed up. (No comments please)
I have recreated the file structure and therefore put all the pictures back in the correct place.
I appear to have 2 relevant catalog directories being
.............Adobe\Catalog Folders\My Catalog
.............Adobe\Catalogs
Having reloaded PSE 5, do I copy the old psa files to the relevant location (i.e. where the default My Catalog file is)?
(This is in Adobe\Catalogs)
Or do I have to recover the contents of both these directories?
Thanks for any help

dj_paige
Thanks.
All is now working.

Disk replacement procedure for cluster

Hi,
I have a clustered duplex server with 2 shared external disk shelves.
The disks are striped and then mirrored.
There was a hard disk failure with one of the mirrored disks.
I've found two different disk replacement procedures from the Sunsolve site that people say is the "correct" procedure to replace a disk.
# Doc ID 77375
http://sunsolve.sun.com/search/document.do?assetkey=1-9-77375-1
# Doc ID 70849
http://sunsolve.sun.com/search/document.do?assetkey=1-9-70849-1
I've used the 77375 procedure before but had some trouble with it.
I haven't tried the 70849 procedure yet.
My question:
Has anyone used better/correct procedure than these to replace a hard disk?
I would greatly appreciate if I can get some recommendations based on successful experiences.
Thank you
Host details:
# OS
#uname -a
SunOS xxxx 5.8 Generic_117350-19 sun4u sparc SUNW,Sun-Fire-V440
# Clustering
#scinstall -pv
SunCluster 3.0
SUNWscr: 3.0.0,REV=2000.10.01.01.00
SUNWscu: 3.0.0,REV=2000.10.01.01.00
SUNWscdev: 3.0.0,REV=2000.10.01.01.00
SUNWscgds: 3.0.0,REV=2001.09.14.00.00
SUNWscman: 3.0.0,REV=2000.10.01.01.00
SUNWscsal: 3.0.0,REV=2000.10.01.01.00
SUNWscsam: 3.0.0,REV=2000.10.01.01.00
SUNWscvm: 3.0.0,REV=2000.10.01.01.00
SUNWmdm: 4.2.1,REV=2000.08.08.10.01
SUNWscva: 3.0.0,REV=2001.05.29.11.07
SUNWscvr: 3.0.0,REV=2001.06.18.15.51
SUNWscvw: 3.0.0,REV=2001.06.18.15.51
# Solstice Disksuite
#pkginfo -l SUNWmdr
PKGINST: SUNWmdr
NAME: Solstice DiskSuite Drivers
CATEGORY: system
ARCH: sparc
VERSION: 4.2.1,REV=1999.12.03.10.00
BASEDIR: /
VENDOR: Sun Microsystems, Inc.
DESC: Solstice DiskSuite Drivers
PSTAMP: 11/04/99-18:30:51
INSTDATE: Apr 24 2006 11:33
VSTOCK: 258-6252-11
HOTLINE: Please contact your local service provider
STATUS: completely installed
FILES: 28 installed pathnames
8 shared pathnames
8 directories
11 executables
1044 blocks used (approx)
#

Hi,
I have a clustered duplex server with 2 shared external disk shelves.
The disks are striped and then mirrored.
There was a hard disk failure with one of the mirrored disks.
I've found two different disk replacement procedures from the Sunsolve site that people say is the "correct" procedure to replace a disk.
# Doc ID 77375
http://sunsolve.sun.com/search/document.do?assetkey=1-9-77375-1
# Doc ID 70849
http://sunsolve.sun.com/search/document.do?assetkey=1-9-70849-1
I've used the 77375 procedure before but had some trouble with it.
I haven't tried the 70849 procedure yet.
My question:
Has anyone used better/correct procedure than these to replace a hard disk?
I would greatly appreciate if I can get some recommendations based on successful experiences.
Thank you
Host details:
# OS
#uname -a
SunOS xxxx 5.8 Generic_117350-19 sun4u sparc SUNW,Sun-Fire-V440
# Clustering
#scinstall -pv
SunCluster 3.0
SUNWscr: 3.0.0,REV=2000.10.01.01.00
SUNWscu: 3.0.0,REV=2000.10.01.01.00
SUNWscdev: 3.0.0,REV=2000.10.01.01.00
SUNWscgds: 3.0.0,REV=2001.09.14.00.00
SUNWscman: 3.0.0,REV=2000.10.01.01.00
SUNWscsal: 3.0.0,REV=2000.10.01.01.00
SUNWscsam: 3.0.0,REV=2000.10.01.01.00
SUNWscvm: 3.0.0,REV=2000.10.01.01.00
SUNWmdm: 4.2.1,REV=2000.08.08.10.01
SUNWscva: 3.0.0,REV=2001.05.29.11.07
SUNWscvr: 3.0.0,REV=2001.06.18.15.51
SUNWscvw: 3.0.0,REV=2001.06.18.15.51
# Solstice Disksuite
#pkginfo -l SUNWmdr
PKGINST: SUNWmdr
NAME: Solstice DiskSuite Drivers
CATEGORY: system
ARCH: sparc
VERSION: 4.2.1,REV=1999.12.03.10.00
BASEDIR: /
VENDOR: Sun Microsystems, Inc.
DESC: Solstice DiskSuite Drivers
PSTAMP: 11/04/99-18:30:51
INSTDATE: Apr 24 2006 11:33
VSTOCK: 258-6252-11
HOTLINE: Please contact your local service provider
STATUS: completely installed
FILES: 28 installed pathnames
8 shared pathnames
8 directories
11 executables
1044 blocks used (approx)
#

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