Query on Pulling Sales area data from R/3 to CRM

Hi friends,
We have integration between R/3 and CRM where are pulling the sales areas,sales offices from r/3 to crm.
we have done the basic set up of the middle ware.Now when we pull the data we are able to see only one record (sales org/dist chln /div) pulled in the crm system out of 15 records.
Please suggest what would be the issue.what has to be done further.
Thanks
AJ

Hi
please refer Building Block Configuration Guide " CRM Organizational Model (C01)" .
It is step by step guide available on CRM Org model and replication of R/3 ERP Org data.
hope it helps,
regards,
Prashant

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Error in pulling customer master data from R/3 to CRM

Hi,
I am trying to pull customer data from R/3 to CRM with different SHIP-TO partner. In this case, the VAT REG. NO. is different from its country ISO code, so when i try to execute in tcode R3AR2 and R3AR4, I was encountered error message in tcode 'SMW01' saying "ISO CODE <code> IS NOT CORRECT IN THE VAT REGISTRATION NUMBER".
Is there anyone knows any recent updates from SAP that might solve this problem?
Please help.
Thanks.

Hello,
it seems your customizing of ERP and CRM is different in this area.
Please try a new initial load for all the customizing objects which may be responsible:
DNL_CUST_BASIS
DNL_CUST_BASIS2
DNL_CUST_BASIS3
DNL_CUST_BASIS5
DNL_CUST_BASIS6
DNL_CUST_BNKA
DNL_CUST_KTOKD
DNL_CUST_PRC
DNL_CUST_PROD0
DNL_CUST_PROD1
DNL_CUST_PROD3
DNL_CUST_SPROD
DNL_CUST_TVAST
DNL_CUST_TVFS
DNL_CUST_TVKN
DNL_CUST_TVLS
We do every week a new load of this objects using a background job.
Alternativly you could investigate which customizing object is the correct one and only load this.
After this new load retest your scenario.
Best regards
Manfred

Transport Sales Area Data from CRM to R/3

I have created a function module within DSAVE event in BDT so the Sales Area BILLING BLOCK REASON could be updated with a fixed value according to the Sales Area selected by the user.
That worked all right using the standard function module CRM_BUPA_FRG0100_SAVE (within the event), but the real problem is the once you save the new Business or modify it, it does not replicate in R/3 (using Middleware).
I discovered that the function I've created runs after the COMMIT that save the data in the Data Base Tables and also send the information to R/3.
I also tried DSAVC event but I had the same result.
Does anyone has the clue to make the information be sent with the rest of Partner data?
Thank you in advance.
Mariela

Hi,
You can upload products to R/3 from CRM system but you cannot upload organizational model from CRM to R/3.
To upload products from CRM to R/3 do following settings:
Execute transaction: SMOEAC
Select site view and expand site R/3.
Create a R/3 site by specifying the RFC destination of the same while creating new site.
Create a subscription from publication: Material(MESG)
Assign the newly created subscription to R/3 site.
save settings.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Sales Area Data of BP unavoidable?

Hi
i'm workin in a CRM system that has been permanently disconnected from the ERP because of a spind off/management buy out
I wanted to make standard transaction type CMIC (individual contract) in CRM usable, very very basic, without pricing functionality and any extras, just a manual amount of money to be edited in a product position and that's it.
I get the error message that the currency is not there and that the sales area data of the BP is not accessable. I get these messages before providing an item oder material number. Just after providing the sold-to-party and pressing enter. No difference if i work in WebUI or in SAP GUI CRMD_ORDER
A check shows of the BP in role CRM000 sold-to-prty shows that indeed there is no sales area maintained and no sales area data accessible / all the fields are greyed out
A check in the customizing shows one distribution channel and even a division but i think the data is corrupt, the sales area choosing fields in the BP are white without content, the BPs dont have any sales area data, all fields are greyed out. So there is no way to write any sales area data into the BP, it would be needed for hundreds of BPs anyway so this is not the way.
Now the system insists on the currency in the transaction type CMIC. The currency is copied from the sales area data from the BP. It cannot be provided manually. I will have to find a way to achieve this. I just saw, that it is the same with transaction type TA, so i guess all the sales transactions will have that problem in common
What can i do? I checked the org units in the transaction. They do have an attribute 'Currency' that is filled 'EUR' but the system doesn't care
The weird thing is that opportunities (with the same BPs and the same product) can be created without errors - and there EUR is provided as currency in the item by default...?
Any ideas
Thx

If you are a functional consultant
Once the transaction's org determination is done, you can always check the information from the Header Organization tab. This is you know already. If you want to know the Sales Areas a Business Partner (sold-to) is maintained, then go the BP maintenance (Transactio BP ), select the appropriate role - in your case sold-to role of the BP. If you are already not in the Sales Area then click the Sales Area Data button in the toolbar. Then click Choose sales area button in the Sales Area section.Inthe popup, if you click the Maintained Sales Areas, you will see the actual Sales areas the customer has been extended to.
I am sure you know the above facts too. Well,
If you are a technical consultant
The Sales Org details of the transaction can be erad using the function module CRM_ORGMAN_READ-xxx There are more than one FM to read depending upon where you want to read that from - like from the order buffer (good in BAdIs when creating / chaning the order) or fromthe DB. Pick one you want.
To read the Sales area of a sold to BP, the data is available in the table CRMM_BUT_FRG0080 You can get the maintained sales area information for a given BP. You can also use the function module CRM_BUPA_FRG0080_READ
If this is not what you wanted, then you must rephrase your question for me to understand.
Easwar Ram
http://www.parxlns.com

Sales Area Data Cannot be Cleared after deletion

Hi All!
We are installing CRM 5.0 by following the SAP Best Practice. However, while creating organizational structure in CRM, we did not replicate the sales area data from R/3. Instead we created the org. structure manually in CRM. So we decided to delete the manually created org. units and download from R/3. Everything went fine until the point when we tried to assign the sales area data to a new BP (Organization). Every item in the list says 'Not found' but the new ones replicated from R/3 is not on the list.
It sounds to me that some buffer in CRM that contains the sales area data is not cleared. I ran the ABAP program 'HRBCI_ATTRIBUTE.....' but it didn't help.
Any sugguestion/advice?
Thanks,
Leon

Try turning on buffering for Scenarion Sales in the table T77OMATTR. This should help solve you issue.
Regards,
Vimal

Sales Area Data Template

Hello,
When creating/editing an account, in the sales area data assignment block, there is an option "New from Template". I assume we can use this option to populate the sales area data from a predefined template.Question is, where do we create these templates?
any input muych appreciated.
Thanks in advance.

You can create the templates in IMG - CRM - Master Data - Business Partner - Templates
In Templates you will see three options... you can select anyone to create template for your sales area data accordingly
Thanks and Regards
Ravi Gaikwad

Sales Area Data

Hi All,
I want to populate sales area data for one client in CRM System automatically
through a pushbutton and I will take all sugggested values from a
z-customizing table in order to fullfill them.
I am very new in CRM. Please let me know how to achieve this purposal and
let me know whether we can use function modules or bapis for that.
Many Thanks!
Best Regards
Beserithan Malabakan

Hello,
You can define Org Data profile to your transaction type say for sales order.
Then you would get a pop-up for possible sales org to choose depending upon the txn type you are creating.
Thanks and Best Regards,
Shanthala Kudva.

Sales Area Data isnt replicating from CRM to ECC

Hi Gurus,
We are replicating some BPs of certain groupings from CRM to ECC.
We performed all steps relevant for this task mentioned in Best Practice u201CMaster Data Replication C03u201D. After performing the
steps results are as follows:
u2022     BP General Data is replicating without any trouble.
u2022     When registering sales area data in CRM and trying to get this replication to ECC we see that the BP Sales Area data isnu2019t replicated.
Monitoring SMW01.
The BDOC BUPA_MAIN ended with the following error:
Messages for business partner 0007000362: Fill in all required entry fields
Action already taken:
After reading this message I have reviewed the mandatory fields per Account Group in ECC and mapped them with the CRM ones. Even this changes I still can get sales area data in the ECC BPs replicated.
Is there something I am missing here.
Thanks for your help.

Hi,
Regarding debugging from CRM to R3. Please follow the below steps.
There are 2 methods to debug the Business Partner (BP).
First Method:
1)     In CRM, Go to SM59 -> ABAP Connections => The ECC client -> See if the saved user (in logon details) that is used to connect to ECC from CRM is a Dialog user.
2)     You can use transaction code SU01 to check User Type of User.
3)     Deregister the Queue through SMQS.
4)     Make changes to BP.
5)     Go to SMQ1, Select the Queue name Double Click 2 times then select the Tool bar (Debug LUW).
Second Method:
1)     Put a break point in Function Module SMW3_MFLOW_UPDATETASKBDOC.
2)     Create a BP and before save, type /h to activate debug, Mark update debugging option.
3)     When stops in Function Module u201CSMW3_MFLOW_UPDATETASKBDOCu201D you must be sure to set header-dbgmode = 'X' this will make the BDoc stay stopped in SMW01.
4)     Go to SMW01 and type /h and process the BDoc.
5)     Put a breakpoint in Function Module u201CCRM_UPLOAD_AFTER_MAP_HANDLERu201D and be sure to change LV_SYNCHRON = 'X' this will allow you to connect in ECC.
If the variable LV_SYNCHRON does not have any value, then it will work as background task, if the value is filled with the value u2018Xu2019, then it will allow debugging in R3.
And another point to be noted here is, the user type of the R3 should be Dialog User. If the user is not dialog, then it will not connect with R3.

Sales Area data is not copying from Reference BP

Hi Experts,
We are working on CRM 5.0 and ECC 6 as back end system.
We have downloaded reference BP from ECC to CRM.We are creating BP in CRM which replicates to ECC.
When we are creating a BP (role as Consumer) from Web IC and from GUI the Sales area data is not copied.We have maintained all relevant data in Reference BP.
Can anybody please suggest me where went wrong?
Points will be awarded for the helpful answer.
Regards,
-Rahul.

Are you creating CRM consumer as a person or organization?
The person must point to the account group that is marked as a consumer (and has the consumer flagged marked in the ECC IMG) out of box should be 0170.
Is your CRM BP getting classified as a consumer? must create as a consumer and not extend it to consumer.
We are still on R/3 and it works, I don't believe anything changes in ECC for the consumer.

Extending Sales Area data for a Business Partner

Hi CRM experts,
I searched the forum but couldn't find a thread that I'm looking for..
I've a query regarding the extension of Business Partner to a new Sales Area in CRM. In R/3 we can provide reference sales area and extend the customer to a new sales area. This will copy all the relevant sales area fields' data to the new sales area in R/3. Do we have similar option in CRM? If not what is best method to extend large volume of Business Partners from one Sales Area to a new Sales Area?
Any pointers around this will be helpful.
Thanks,
Charan

Hi,
In the BP go to Sales Area Data and select sales tab. In that select the sales Org,D.Channel,division for which you want to maintain and enter all the detail in all the tabs (shipping,Sales,Billing etc) and save the BP.
Regards
Vinod

Deletion of assigned sales area data

Hi *,
I am looking for a possibility to delete sales area data that were wrongly assigned to business partners. In our case the BPs were not uploaded to ECC yet.
Any ideas?
Kind regards
Thomas

Hi Thomas,
There's no easy way to do it. You have to adapt report from note 725857 to allow deletion of sales area for specific BP. You can get also more information on notes 1955713, 1906379.
Kind regards,
Bruno

Error message in pulling data from R/3 to CRM

Hi,
I am trying to pull customer data from R/3 to CRM with different SHIP-TO partner. In this case, the VAT REG. NO. is different from its country ISO code, so when i try to execute in tcode R3AR2 and R3AR4, I was encountered error message in tcode 'SMW01' saying "ISO CODE <code> IS NOT CORRECT IN THE VAT REGISTRATION NUMBER".
As far as I know, SAP had an on-going dialog enhancements on this one, is there anyone knows any recent updates from SAP that might solve this problem?
Please help.
Thanks.

Hello,
according to our development this message only should accur in case there are inconsistencies on R/3 side which lead to such errors in inbound processing.
Therefore in case you don't see any inconsistencies I would recommend to address it via OSS message.
Best regards,
Christian

BP Creation in Web UI - How to enable Sales Area data?

Hello Gurus
We are using CRM 2007 and create BPs in CRM and then have them replicate to OLTP. This works as desired if I launch Transaction BP and maintain the record.
But in Web UI, I dont see many of the fields that are necessary for replication such as Account group for R/3 customer acct group. Nor do I see a tab for sales area data maintenance. I am logging on to Web UI with SALESPRO profile. How do I enable enter of key information in Web UI BP maintenance, so that I could see the replication from CRM to OLTP R/3.
Please advice.
Thanks
Jai

Hi Jai,
I am glad that the answer was helpful for you.
In the create mode just the details view is available, as this is the way the component BP_HEAD is implemented.
To understand this please open the component workbench, component BP_HEAD. Go to the runtime repository and compare the window CorpAccountNew(this is for the create mode) with the default window named MainWindow. In the first one just a sole view is offered.
But after you change from the create mode to edit mode (push the save button and then the edit one) you will actually see all the assignment blocks. Maybe this helps. But if you still see the need of the sales area assginment block it can easily be made available via a customer UI enhancement.
Good luck and best regards,
Erika

Tables in CRM- Sales Area Data

Hi,
We have downloaded the Customer Master from R/3 to CRM system. Initial Load was successful and delta is also working fine. We are getting the R/3 sales area data in CRM system when we open a BP.
But here our issue is, we could not locate the sales area data in any of these below CRM tables -
CRMD_ORGMAN
CRMM_BUT_FRG0081
CRMM_BUT_FRG0080
This data we require for BW purpose, Can anyone help me where I can get this data?
The Bdocs coming from R/3 to CRM contains complete sales area data.
Thanks&regards,
kalyan

It depends on the tab you have maintained for sales area.
CRMM_BUT_LNK0011 holds the sales area data for the sales tab on the screen.
CRMM_BUT_LNK0021 holds the sales area data if the shipping tab is maintained.
Similarly if the billing tab is maintained, you ll find the data within the CRMM_BUT_LNK0031 table.
I hope this helps.
Regards,
Gaurav Gera

Business Partner creation - Sales Area Data retrieves blank divisions

During business partner creation, the sales area data assignment block will retrieve a list of all relevant sales organizations, distribution channels, and divisions that are replicated from ECC. This is working fine. However, it also adds to this list with the sales organizations, distribution channels, and blank divisions. Blank divisions do not exist in either ECC or CRM. It appears to be using the dummy division settings, but I have attempted to configure with the indicator "CRM Header Div. Active" as both active and inactive, to no effect. The only time I have been able to condense this list into a single line has been when I actually activated dummy divisions -- to which CRM would now retrieve only sales organizations, distribution channels, and blank divisions. This is not an ideal solution either.
How do I get the system to remove the blank divisions from being displayed? It is very confusing to the users, not to mention polluting the screen.
Example (both are being displayed, I only want the one with an actual value to be displayed):
Sales Org = 1000, Dist Chan = 10, Division = blank
Sales Org = 1000, Dist Chan = 10, Division = 10

any insight woudl be much appreciated. thanks.

Query on Pulling Sales area data from R/3 to CRM

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