Query on ZCOMP (Service Order Status) transaction

Hi,
While working with ZCOMP transaction (used to generate the Service Order Status Report), is it possible to enter multiple Service Orders at one go and obtain the ZCOMP download data for all the Service Orders together in one spreadsheet?
Edited by: Ben Harris on Dec 26, 2010 4:12 PM

Ben,
When the experts tell you that it is a customer report, they mean that the report was created by your company. No-one here in these forums knows anything about this particular report.
You need to approach people in your own company to find out what, if any, authorizations are needed to run this report. The report may be an ABAP report (ABAP is the SAP proprietary programming language that is the foundation of all SAP programs, whether created by SAP or created by your company). If it is, to change the report code you would have to be a programmer with an SAP developer's key.
It is not clear what 'settings' you need to change in the report. Standard reports within SAP (and most custom reports as well) have one or more selection screen. In these screens, you can sometimes filter or expand the suite of data that is extracted and displayed in the report. In most (but not all) reports, anyone allowed to run the report also has the ability to change selection criteria in the selection screen. I suggest that before you consult with a local developer, you experiment with running the report yourself, using changed selection parameters from the default. Such experiments are usually conducted in a test system (which I am sure that your company has).
Your manager should be able to tell you the procedure used by your company to investigate this question.
Good Luck & Best Regards,
DB49

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Service Order status Not Changing From Resloved to Closed status

The service order Status not automatically moving from Resolved to closed after 30days.
Observation
We Revived program Z program ,seems to be fine.
I am set the program in debugging mode for testing the Service orders by reduce the time duraion for staus resolved to closed, am getting the getting the Error Test determination procedure is not evaluated .
Point of dout
1) Is there any relation between Test Determination Procedure and Z program.
2) while am checking for Text Customing for Consistency I found an error Log.
3) While creating Service Order Test field was Mandatory
for that have dout about is there any relation between for this program
Thanks in Advance
Regards
Raju.........

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How to update the service order status at meter level

Hi
I need to fetch one open service order and update the retrieved open service order status at meter level.
I am trying to do it through BAPI_ALM_ORDER_MAITAIN but i am not able to do it.
Please let me know the process how to update.
Thanks & Regards
Pallavi

Hi,
Check if this code works ...
REPORT zbapi .
DATA t_meth TYPE TABLE OF bapi_alm_order_method.
**Internal table for Operation (BAPI)
DATA t_oper TYPE TABLE OF bapi_alm_order_operation.
DATA t_comp TYPE TABLE OF bapi_alm_order_component.
**Internal Table for Opertaions UP (BAPI)
DATA t_comp_up TYPE TABLE OF bapi_alm_order_component_up.
**Internal table for BAPI Return code
DATA t_ret TYPE TABLE OF bapiret2.
***WORK AREA DECLARATIONS
**Work Area for Hedaer
DATA:wa_header TYPE caufvdb,
wa_meth TYPE bapi_alm_order_method,
wa_op TYPE afvgb,
wa_comp TYPE resbb,
wa_comp1 TYPE bapi_alm_order_component,
wa_comp_up TYPE bapi_alm_order_component_up,
wa_oper TYPE bapi_alm_order_operation.
PARAMETERS:TEST.
****Fill Method Internal table
CLEAR wa_meth.
wa_meth-method = 'SAVE'.
APPEND wa_meth TO t_meth.
wa_meth-refnumber = sy-tabix.
wa_meth-objecttype = 'COMPONENT'.
wa_meth-method = 'CHANGE'.
wa_meth-objectkey(12) = '000004000104'.
wa_meth-objectkey+12(4) = '0010'.
wa_meth-objectkey+16(4) = '0010'.
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**Component Internal table
wa_comp1-reserv_no = '0000001072'.
wa_comp1-res_item = '0001'.
wa_comp1-activity = '0010'.
wa_comp1-item_number = '0010'.
wa_comp1-special_stock = 'B'.
wa_comp1-requirement_quantity = '15'.
wa_comp1-stge_loc = '0001'.
wa_comp1-backflush = 'X'.
APPEND wa_comp1 TO t_comp.
**Component Update Internal table
wa_comp_up-special_stock = 'X'.
wa_comp_up-backflush = 'X'.
wa_comp_up-requirement_quantity = 'X'.
wa_comp_up-stge_loc = 'X'.
APPEND wa_comp_up TO t_comp_up.
**Call Bapi
BREAK-POINT.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
TABLES
it_methods = t_meth
it_component = t_comp
it_component_up = t_comp_up
return = t_ret.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'. <--- Hope u r using this too
regards,
Naveen
Edited by: Naveen Deva on Apr 16, 2009 9:12 AM

How to track Service Order Status Change (IW31/IW32).

I have a requirement to send the customer an Email if the status of service order has been changed say from unconfirmed to confirmed. So i have to find out whether the status of the service order has been changed on the current date.
As per my understanding, Changes corresponding to any object are stored in tables CDHDR and CDPOS if the change document creation is enabled for that object. But in case of service order status, the changes are not being captured in these tables because change document creation is not enabled for the data element (J_STONR) of service order status.
Anyone having any knowledge about it please help me.
Edited by: Gagan Garg on Feb 23, 2009 6:52 AM

Hi,
Thanks for your reply. I have found out the way to track the service order changes. Function module STATUS_READ_MULTI can be used for the same. Pass service order number in OBJNR_TAB and the change document for status is returned in JCDS_TAB

Update Service order status based on Sales order billing status

Hi All,
Pls give some suggestions for below scenario.
Sales order will be created from Service order.
Service order should get completed once the sales order is billed fully.
Billing status is available in Sales order header. When ever billing is created, sales order status get updated.
Where I need to have the trigger (User exit etc...) to update the service order status w.r.t sales order billing status.
Rgds,
Senni.B

Hi,
As standard the system update service status, maybe some config is missing. Please check the copy control conditions in SD.
Hope this help.
Regards.

Updating service order status in CRM from R3 after the invoice is created

Hi all ;
I need to update the user status of an service order in CRM when the invoice related to it in R3 is created, so I have already know the service order no .
How can i achieve this by sending BDOC from R3 to CRM? Which BDOC should i use?and is it enough to fill only status data in BDOC?
Thanks.

Hi sushant,
When the R/3 Order status is set to 'Completed' then the system status for order in CRM system is automatically changed to 'Completed'.
So firstly check whether the User status ('Completed')in SAP CRM has the Business transaction event set to 'FINI'. So when the system status is set to 'Completed' the user status will also change to 'Completed.'
Secondly even check what are the statuses of item in the Orders.
regards,
Anubhav

Service order status change

Hi,
I am working on interfacing CRM with a third party system. The integration should trigger when the user status of the service order change to say "status1" or "status2".
Also I want to update the user status programatically from another third party system.
Quetion-
1. Which function module/BADI can be called to update the User status?
2. Which function module/BADI will be called after the User status updated?
thanks in advance,
KP

Hello,
Question 1.
To update the user status, you can use crm_order_maintain or more specific CRM_STATUS_MAINTAIN_OW.
Question 2.
After the user status update, you can use the method after_change of badi CRM_ORDER_STATUS.
You can also use transaction CRMV_EVENT and create your own after_change event with your own FM.
Hope this will help you,
Regards,
Frédéric

User Exits or BAdis' for the Service Order create Transaction

Hi all,
 I need to Replace a field, "Product" in the "Item Details" area of the create Service Order Transaction(CRMD_BUS2000116) with some custom field.
Are there any Exits/BAdi which will help me in doing this..
Thanks in advance
Sethu

Hi Sethu,
The user exits / BADI's for the Transaction(CRMD_BUS2000116 are not avaliable:
The following info from one forum to search user exits / BADI's that you can use: There are multiple ways of searching for BADI.
Finding BADI Using CL_EXITHANDLER=>GET_INSTANCE
Finding BADI Using SQL Trace (TCODE-ST05).
Finding BADI Using Repository Information System (TCODE- SE84).
1. Go to the Transaction, for which we want to find the BADI, take the example of Transaction VD02. Click on System->Status. Double click on the program name. Once inside the program search for CL_EXITHANDLER=>GET_INSTANCE.
Make sure the radio button In main program is checked. A list of all the programs with call to the BADIs will be listed.
The export parameter EXIT_NAME for the method GET_INSTANCE of class CL_EXITHANDLER will have the user exit assigned to it. The changing parameter INSTANCE will have the interface assigned to it. Double click on the method to enter the source code.
Definition of Instance would give you the Interface name.
2. Start transaction ST05 (Performance Analysis).
Set flag field "Buffer trace"
Remark: We need to trace also the buffer calls, because BADI database tables are buffered. (Especially view V_EXT_IMP and V_EXT_ACT)
Push the button "Activate Trace". Start transaction VA02 in a new GUI session. Go back to the Performance trace session.
Push the button "Deactivate Trace".
Push the button "Display Trace".
The popup screen "Set Restrictions for Displaying Trace" appears.
Now, filter the trace on Objects:
V_EXT_IMP
V_EXT_ACT
Push button "Multiple selections" button behind field Objects
Fill: V_EXT_IMP and V_EXT_ACT
All the interface class names of view V_EXT_IMP start with IF_EX_. This is the standard SAP prefix for BADI class interfaces. The BADI name is after the IF_EX_.
So the BADI name of IF_EX_CUSTOMER_ADD_DATA is CUSTOMER_ADD_DATA
3. Go to Maintain Transaction (TCODE- SE93).
Enter the Transaction VD02 for which you want to find BADI.
Click on the Display push buttons.
Get the Package Name. (Package VS in this case)
Go to TCode: SE84->Enhancements->Business Add-inns->Definition
Enter the Package Name and Execute.
Here you get a list of all the Enhancement BADIs for the given package MB.
Also have a look at below report which will list BADIs.
REPORT Z_FIND_USER_EXITS.
TABLES : TSTC,TADIR,MODSAPT,MODACT,TRDIR,TFDIR,ENLFDIR,SXS_ATTRT ,TSTCT.
DATA : JTAB LIKE TADIR OCCURS 0 WITH HEADER LINE.
DATA : FIELD1(30).
DATA : V_DEVCLASS LIKE TADIR-DEVCLASS.
PARAMETERS : P_TCODE LIKE TSTC-TCODE,
 P_PGMNA LIKE TSTC-PGMNA .
DATA wa_tadir type tadir.
START-OF-SELECTION.
IF NOT P_TCODE IS INITIAL.
 SELECT SINGLE * FROM TSTC WHERE TCODE EQ P_TCODE.
ELSEIF NOT P_PGMNA IS INITIAL.
 TSTC-PGMNA = P_PGMNA.
ENDIF.
IF SY-SUBRC EQ 0.
 SELECT SINGLE * FROM TADIR
 WHERE PGMID = 'R3TR'
 AND OBJECT = 'PROG'
 AND OBJ_NAME = TSTC-PGMNA.
 MOVE : TADIR-DEVCLASS TO V_DEVCLASS.
 IF SY-SUBRC NE 0.
 SELECT SINGLE * FROM TRDIR
 WHERE NAME = TSTC-PGMNA.
 IF TRDIR-SUBC EQ 'F'.
 SELECT SINGLE * FROM TFDIR
 WHERE PNAME = TSTC-PGMNA.
 SELECT SINGLE * FROM ENLFDIR
 WHERE FUNCNAME = TFDIR-FUNCNAME.
 SELECT SINGLE * FROM TADIR
 WHERE PGMID = 'R3TR'
 AND OBJECT = 'FUGR'
 AND OBJ_NAME EQ ENLFDIR-AREA.
 MOVE : TADIR-DEVCLASS TO V_DEVCLASS.
 ENDIF.
 ENDIF.
 SELECT * FROM TADIR INTO TABLE JTAB
 WHERE PGMID = 'R3TR'
 AND OBJECT in ('SMOD', 'SXSD')
 AND DEVCLASS = V_DEVCLASS.
 SELECT SINGLE * FROM TSTCT
 WHERE SPRSL EQ SY-LANGU
 AND TCODE EQ P_TCODE.
 FORMAT COLOR COL_POSITIVE INTENSIFIED OFF.
 WRITE:/(19) 'Transaction Code - ',
 20(20) P_TCODE,
 45(50) TSTCT-TTEXT.
 SKIP.
 IF NOT JTAB[] IS INITIAL.
 WRITE:/(105) SY-ULINE.
 FORMAT COLOR COL_HEADING INTENSIFIED ON.
Sorting the internal Table
 sort jtab by OBJECT.
 data : wf_txt(60) type c,
 wf_smod type i ,
 wf_badi type i ,
 wf_object2(30) type C.
 clear : wf_smod, wf_badi , wf_object2.
Get the total SMOD.
 LOOP AT JTAB into wa_tadir.
 at first.
 FORMAT COLOR COL_HEADING INTENSIFIED ON.
 WRITE:/1 SY-VLINE,
 2 'Enhancement/ Business Add-in',
 41 SY-VLINE ,
 42 'Description',
 105 SY-VLINE.
 WRITE:/(105) SY-ULINE.
 endat.
 clear wf_txt.
 at new object.
 if wa_tadir-object = 'SMOD'.
 wf_object2 = 'Enhancement' .
 elseif wa_tadir-object = 'SXSD'.
 wf_object2 = ' Business Add-in'.
 endif.
 FORMAT COLOR COL_GROUP INTENSIFIED ON.
 WRITE:/1 SY-VLINE,
 2 wf_object2,
 105 SY-VLINE.
 endat.
 case wa_tadir-object.
 when 'SMOD'.
 wf_smod = wf_smod + 1.
 SELECT SINGLE MODTEXT into wf_txt
 FROM MODSAPT
 WHERE SPRSL = SY-LANGU
 AND NAME = wa_tadir-OBJ_NAME.
 FORMAT COLOR COL_NORMAL INTENSIFIED OFF.
 when 'SXSD'.
For BADis
 wf_badi = wf_badi + 1 .
 select single TEXT into wf_txt
 from SXS_ATTRT
 where sprsl = sy-langu
 and EXIT_NAME = wa_tadir-OBJ_NAME.
 FORMAT COLOR COL_NORMAL INTENSIFIED ON.
 endcase.
 WRITE:/1 SY-VLINE,
 2 wa_tadir-OBJ_NAME hotspot on,
 41 SY-VLINE ,
 42 wf_txt,
 105 SY-VLINE.
 AT END OF object.
 write : /(105) sy-ULINE.
 ENDAT.
 ENDLOOP.
 WRITE:/(105) SY-ULINE.
 SKIP.
 FORMAT COLOR COL_TOTAL INTENSIFIED ON.
 WRITE:/ 'No.of Exits:' , wf_smod.
 WRITE:/ 'No.of BADis:' , wf_badi.
 ELSE.
 FORMAT COLOR COL_NEGATIVE INTENSIFIED ON.
 WRITE:/(105) 'No userexits or BADis exist'.
 ENDIF.
ELSE.
 FORMAT COLOR COL_NEGATIVE INTENSIFIED ON.
 WRITE:/(105) 'Transaction does not exist'.
ENDIF.
AT LINE-SELECTION.
data : wf_object type tadir-object.
clear wf_object.
GET CURSOR FIELD FIELD1.
CHECK FIELD1(8) EQ 'WA_TADIR'.
read table jtab with key obj_name = sy-lisel+1(20).
move jtab-object to wf_object.
case wf_object.
 when 'SMOD'.
 SET PARAMETER ID 'MON' FIELD SY-LISEL+1(10).
 CALL TRANSACTION 'SMOD' AND SKIP FIRST SCREEN.
 when 'SXSD'.
 SET PARAMETER ID 'EXN' FIELD SY-LISEL+1(20).
 CALL TRANSACTION 'SE18' AND SKIP FIRST SCREEN.
endcase.
Hope it will help you.
Regards,
Arjun
Reward points if it helps

Service Order status change thro' Action

Hi all abaper
After completing billing, thro the action I am changing service order user status as completed. i hv written my code in class method.
After billing as action runs my code from method execute and changes the status properly and gets save into system but action status shows incorrectly processed and comes in red colour in action monitor. following is my code plz help me
Moderator message - Please respect the 2,500 character maximum when posting. Post only the relevant portions of code
Edited by: Rob Burbank on Oct 13, 2010 11:13 AM

Are you processing status codes out of sequence? Talk to your functional specialist or look at the status config for these documents...sounds like you're going to completed without first setting a status code that would have to be there prior to your status code...I seem to recall doing status changes for these documents that were a multi-step process...set TECO, then CLOSED or something like that?

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HI Experts,
When i am created a service order from repair order automatically, it is getting created with the status release rejected "RELR", It should be released automatically from the repair order, wich infact was happening but now due to some reason this functionality not working,
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Urgent !!
Rgds

Bharat,
could you check whther any pemits assigned to the service order or not. The auto release for the ordertype is on, and because of ome reason system is not able to release the order.
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Prase

Issue regarding CRM service order status profile

Hi Guys,
Currently we are working on CRM 5.0 now the problem is when we create a service order then the sytem is throwing an error stating that
Diagnosis
Some system statuses cannot be set manually, but can only be set internally by the system. This is the case for status Contains Errors.
Technical Note
The maintainability of the system status is specified by SAP in the system table CRMC_STATUS_PROC. Every change to this table is a modification - SAP cannot take over maintenance for errors that result from changes made to this system table
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User Status                                                             System status
1. In Process                                                            In Process
2. Solved                                                                  Finished
3. Defered                                                                 Finished
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Manoj

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There are any help for me with this issue?
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Create a PDF document and attach it to a service order business transaction

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business_object-instid = guid.
business_object-typeid = 'BUS2000116'.
business_object-catid = 'BO'.
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RAW_MODE
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Service Order status

Hi All,
How can i read a user and a system status of a serrvice order.. Is there any function module which can return this.
Regards
Anuj

Anuj,
Have a look at function modules STATUS_TEXT_EDIT or STATUS_READ_MULTI.
PeteA
[www.pjas.com]

Query on ZCOMP (Service Order Status) transaction

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