Query re dect phone and wired phone on same line
Quite long winded but wonder if someone could help please.
I had a dect phone plugged into the master socket. Due to working from home and need for better functionality than the dect phones could give me I bought a Converse 2300 wired phone and plugged it into the master socket.
I then moved to dect base unit to an extension socket in another room.
The dect phone when plugged into the master socket always showed caller ID.
The Converse which is now plugged into the master socket also shows caller ID.
However, I'm having a couple of problems with the dect phone I've relocated to the extension socket.
Firstly, I get a dial tone on the dect phone but when I try to dial a number I hear the key tones but it then just goes back to the dial tone rather than actually dialling the number.
Secondly, caller ID is not displayed on an incoming call on the relocated dect phone - instead the screen just says 'External'. Called ID is however displayed on the wired Converse phone.
I suspect there's a setting somewhere on one of the phones but I can't for the life of me work it out. Or do dect and wired phones not work together on the same line?
Any advice would be much appreciated!
Thanks in advance.
Hi, it sounds like there could be a wiring fault with the extension socket, there would not he any settingsbon a phone that would solve the problem. Is there broadband on the line? If so try changing the ADSL filter.
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