Query with SCORCH 2012 R2 UR2 update

Hi,
was in the process of preparing for updating my SCOM and SCORCH environements to 2012R2 UR2.  When I was about to download the SCORCH bits the instructions from download site at microsoft support states that there is an issue with the update that affects
the SQL worker process, and that the update has been temporarily removed from catalogue.
However, I can access the files from the catalogue - so whats not clear is if these are the files which have the issue described, or are updated 'safe' files which dont cause the issue.  The install instructions only describe a workaround for those
who have already applied the buggy update.
So can I ask if anyone knows if OK to apply this update now without having the issues and if so if there a 'how-to' on the step by step instructions for applying it - I'm assuming its a straightforward install of the KB from elevated prompt but would just
like to check for sure!...
Any help much appreciated... 

Hi,
was in the process of preparing for updating my SCOM and SCORCH environements to 2012R2 UR2.  When I was about to download the SCORCH bits the instructions from download site at microsoft support states that there is an issue with the update that affects
the SQL worker process, and that the update has been temporarily removed from catalogue.
However, I can access the files from the catalogue - so whats not clear is if these are the files which have the issue described, or are updated 'safe' files which dont cause the issue.  The install instructions only describe a workaround for those
who have already applied the buggy update.
So can I ask if anyone knows if OK to apply this update now without having the issues and if so if there a 'how-to' on the step by step instructions for applying it - I'm assuming its a straightforward install of the KB from elevated prompt but would just
like to check for sure!...
Any help much appreciated... 

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    0D18    10/13   05:02:33.059 
    33        dlsclientprotection.cpp(778)           
    [00000000002BC850]            
    NORMAL          
    Connecting to DPM Server: (<Server.FQDN>)
    0FC0   
    0D18    10/13   05:02:33.171 
    33        dlsclientprotection.cpp(861)           
    [00000000002BC850]            
    WARNING         Failed: Hr: = [0x80004005] : Failed to set client OS details - ClientName:<WS.FQDN>, ClientOSVersion:6.1.7601, OSType:2, AgentVersion: 4.0.1920.0
    0FC0   
    0D18    10/13   05:02:33.171 
    33        dlsclientprotection.cpp(1490)           
    [00000000002BC850]            
    WARNING         Failed: Hr: = [0x80004005] : Failed to get connection to DPM server: lVal : ConnectToDPMServer(bstrClientMachineName, &pIUnknown, &fConnectionSuccessful, &dCurrentStatus,
    exceptionResult)
    The
    DPMRACurr.eerlog show this for both WS's:
    0EF0 1110 10/13 04:05:02.157 22 genericthreadpool.cpp(824) [000000000093C360]  NORMAL Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[20]
    0EF0 1110 10/13 04:05:02.157 03 miscellaneousutils.cpp(918)   NORMAL Error:ERROR_UNKNOWN_PRODUCT, While detecting DPM version. Assuming DPM isnt installed.
    And this one repeatedly:
    0BE8 08EC 10/13 13:59:40.404 29 radefaultsubtask.cpp(382) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID does not exist, {DB3F138D-DE37-414D-BADC-5A161C6E7E1C}
    0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(546) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand,
    pOvl)
    0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(751) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)
    The 2nd WS Process:
    I did not remove or touch the local agent installation because the information is populated on this client’s agent properties fields.
    I can see the folder selections I’ve chosen to be backed up by the protection group configuration.
    When i open the Agent UI I receive the sam DCOM error.
    I also receive a different error message on this WS when I try and do a Sync Now from the General Tab: Failed to trigger synchronization.
    I was able to perform a consistency check on this WS that completed successfully from the DPM server.
    I’ve validated the networking configuration settings are correct.
    I flushed local DNS cache.
    Thanks,
    Paul

    Hi,
    I have a Windows 7 x64 machine that exhibits this problem. It seems that it is not caused on the client side but on the server side.
    In our case the server logs the following every time the client tries to connect:
    WARNING    Verify disconnected client failed with exception: System.ArgumentException: Das Element wurde bereits hinzugefügt. Schlüssel im Wörterbuch: "<machinename>". Hinzuzufügender Schlüssel: "<machinename>".
    (Translation: Element has already been added. Key in Table: "<machinename>". Key to be added: "<machinename>".
    I have uninstalled the agent on the client several times. One time I have seen the following error message on the server side:
    Deployment.cs(2815)            NORMAL    Removing all agent records for server[<machinename>] from table InstalledAgent.
    ntlmutils.cpp(185)            WARNING    Failed: Hr: = [0x80070002] : Error trying to open key [HKLM\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\NtlmAuthData\<machinename>]
    SchedulerImpl.cs(166)            NORMAL    Entering DeRegister, JobDefID: bafe2b8b-53b2-4694-aa28-9e2c6c152d51
    Catalog.cs(1006)            WARNING    No retry on exception The specified @name ('') does not exist. while executing sp_delete_alert
    Catalog.cs(1013)            WARNING    SqlException encountered, SqlRetryCommand diag details - SqlCommandText  => Name=msdb.dbo.sp_delete_alert, CommandType=StoredProcedure
    Catalog.cs(1013)            WARNING    CommandDiagInfo => CanRetry=False, CommandTimeout=3600
    Catalog.cs(1013)            WARNING    CommandParams   => Count=2, InTx=True
    Catalog.cs(1013)            WARNING         Param[0]   => ParameterName=@name | Value= | Size=0 | DbType=NVarChar | Direction=Input | IsNullable=False
    Catalog.cs(1013)            WARNING         Param[1]   => ParameterName=@RETURN_VALUE | Value=1 | Size=0 | DbType=Int | Direction=ReturnValue | IsNullable=False
    EventManager.cs(98)            NORMAL    Publishing event from SchedulerImpl.cs(838): JobScheduleChange, [JobDefID=bafe2b8b-53b2-4694-aa28-9e2c6c152d51]
    Errors on the client side appear the moment the agent is re-added to the DPM server (I use "connect agent" instead of "install agent"). After that moment I get the message "Error connection to the DPM server. Error: a COM-component returned E_FAIL" every time
    I open the DPM client. This is mirrored by the Verify error mentioned above on the server side.
    To me it seems that parts of the machine config are still in the MSDB after removal (maybe caused by the registry error). If this client is connected again, the orphaned database entries cause the Verify error
    If that's true, how could we get rid of those entries? Would it help to rename the client?
    Uwe

  • DPM 2012 R2 agent update on Windows 2003 server x64 - Exchange

    According to the release notes on http://blogs.technet.com/b/dpm/archive/2014/04/23/now-available-update-rollup-2-for-system-center-2012-r2-data-protection-manager.aspx the following workloads are supported on Win2K3 with DPM2012 R2 UR2:
    SQL 2005
    SQL 2008
    SQL 2008 R2
    SharePoint 2007
    Does that mean protecting Exchange 2007 on Win2K3 is no longer an option after upgrading to DPM 2012 R2 (UR2)? It works on DPM 2012 SP1 but I need to know if it will continue to work after upgrading.
    (This question follows on from this thread http://social.technet.microsoft.com/Forums/en-US/c425421b-b726-4125-82fc-beae8947722c/dpm-2012-r2-agent-update-on-windows-2003-server-x64?forum=dpmsetup which was marked as 'answered')

    Hi,
    Yes, Exchange 2007 backup will continue to work. I think that due to the timeframe of the UR2 release not all workloads were able to be re-certified, thus the limit in supported workloads.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided "AS IS" with no warranties, and confers no rights.

  • DPM 2012 R2 UR2 - KB2958100 - W2K3 Agent Install issues?

    I had a W2K3 machine that I was backing up with 2012 which then became unsupported when upgraded to 2012 R2. Now with 2012 R2 UR2 I wanted to get it working again. The server was still listed in Agents under Management so I tried to use update option. 
    This failed telling me to uninstall Agent Service, Install VC2010 Redist and .Net 4.0.  Having done all of these already I tried to manually install the agent from \DPM\DPM\agents\RA\4.2.1226.0\i386\1033.  In the directory there are 3 files (and
    a manifest):
    DPMAgentInstaller_KB2958100.exe
    DPMAgentInstaller_Win2K3_i386.exe
    DPMProtectionAgent_KB2958100.msp
    I guessed and installed the file DPMAgentInstaller_Win2K3_i386.exe and now DPM manager shows the server as having client version 4.1.3417.0 which is 2012 SP1 UR3.  Manager console says this is incompatible version and needs updating but doesn't give
    me option to update.
    The question is what do I install the now?  The msp file or DPMAgentInstaller_KB2958100.exe.  It seems like this is a multi-step process but I can't find documentation on it yet.

    It appears that I missed step D for 2003 servers in the KB article
    http://support.microsoft.com/kb/2958100/en-us.  Not sure why I had to re-attach the server if it was already attached but now it seems to magically accept old agent version.  Maybe this will help others. 

  • SPN Registration clarification (in SCOM 2012 SP1 UR2)

    Hi,
    was looking some clarification of manual registration of SPN's - as is the requirement in my case were I am using a domain account for SDK and data access service.
    I have read the Service Principle Names section of this Library document
    http://technet.microsoft.com/library/hh487288.aspx and have also referenced Kevins post here
    http://blogs.technet.com/b/kevinholman/archive/2011/08/08/opsmgr-2012-what-should-the-spn-s-look-like.aspx and also reviewed the product knowledge from the scom rule that checks Data Access Service SPN registration.  However I'm still a bit confused!!
    I had the issue in my Preprod deployment which I resolved by manual registration which I completed as per following the product knowledge in the alert ie following this advice and syntax:
    If the SPNs are not correctly registered, register them manually by running the following commands, using an account with domain administrator rights:
    Setspn.exe -A MSOMSdkSvc/<MS NetBIOS Name> <MS NetBIOS Name>
    Setspn.exe -A MSOMSdkSvc/<MS FQDN> <MS NetBIOS Name>
    This I assume this is registering the SDK service for the computer account (where MS NetBIOS Name is mgmt Server netbios and MS FQDN is Mgmt Server FQDN).
    However if I run Kevin's check,
    C:\>setspn –L DOMAIN\sdkdomainuseraccount
    I dont get any SDK SPN's for my account, the output is empty!
    Can anyone advise if there should definately be output in the above command as per Kevins blog, or is the registration of machine account SPN's sufficient?  Adding to the confusion is on other references to SPN's, they state NOT to use the -A switch
    and instead use -S as that checks for duplicates (but the -A doesnt) - would be nice if the product knowledge could be updated to reflect the latest guidance!
    Any advice much appreciated...

    Alexis/Stefan - thanks both for the replies, that has clarified my confusion!  Looks like I was incorrectly manually registering a machine account SPN, wereas I'm using a domain account and should be using the format below as per your replies:
    Setspn.exe -S MSOMSdkSvc/<MS NetBIOS Name> <Domain\SDKAccount>
    Setspn.exe -S MSOMSdkSvc/<MS FQDN> <Domain\SDKAccount>
    I am now getting the output from setspn -L DOMAIN\sdkdomainuseraccount as expected from Kevins post - so all looks OK.
    I notice I STILL get the alert for Data Access Service SPN registration in console after a server reboot - but I see the note in Kevins post that I can ignore it as below:
    *Note – In SCOM 2012 – you might notice that every time your management server service is restarted, or rebooted, that we log an event (and create an alert) that the SPN’s are incorrect.  This event/alert is in error, it is complaining the the SDK
    SPN is missing from the management server COMPTUER account, which should ONLY be the case if you were using local system for the SDK service.  Ignore this event and alert.
    Is that the case - just the post I think was written for SCOM 2012, wereas I'm using 2012 SP1 UR2 - so wondered if this guidance for ignoring the alert is still valid incase the issue for this bogus alert had been resolved by SP1/UR2?

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