Question #2, following my first: I've now upgraded to Firefox 5.0, but it hasn't helped with printing email.

Despite warnings that downloading 5.0 might do irreparable harm to my Dell laptop, I took the plunge. (A side question on how to double check which version my laptop now has....) That may have helped me to be able to print some downloads obtained from email on Firefox, but I still can't seem to print the emails themselves, even if I save them and then try to print out the download from opening them. To repeat: Dell Inspiron 1545, Windows 7, HP all-in-one wireless printer. Hope I'm expressing all this correctly.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

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