Question about asurion coverage for thunderbolt

I called support and talked to them about my phone just dropping data coverage many times a day for no reason and stuff like that.
They told me since I had Asurion coverage, it would be covered through that.
Checked out the info on them, and I am under the idea that if I do indeed have a hardware/software issue that I would have to pay the $100 deductible??
I'm sorry but if that turns out to be true, I am outta here Verizon!!! No way am I paying for a busted phone that you sold me.

    Hi there Kmerchie!
Please don't go! We'll figure this out together. I'm so sorry that you're having issues with your device in the first place. 
We have a lot of available troubleshooting steps to attempt and resolve network connectivity.  If you've already tried any of this please disregard and update us on your completed troubleshooting steps.
- Turn the phone off for 10 seconds and then back on
- With the phone off remove and reinsert the sim card
- Ensure you don't have any Task Killers, Battery Savers, or AntiViruses. Please uninstall them if you do.
- Attempt using your phone in safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40136
If your phone functions properly in safe mode then there is a third party application that's causing the issue.  If all of the above steps don't work then I would recommend a Hard Reset:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39075
Keep us posted!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

Similar Messages

  • Questions about Feature Licenses for 1800, 2800, 3800, 2900, 3900 series ISRs

    Hey all,
    I have a question about feature licensing for Cisco ISR 1800, 2800, 3800, 2900 series. I know there are differences between all of the series. My main question which applies for all the Cisco ISR series is this:
    "If I want to upgrade the IOS to a newer version and upgrade from the basic feature set, do I need to get a license from Cisco? "
    If yes:
    And if so, how do I go about purchasing a license? Is a support contract needed?
    Again, I need to know for each Cisco ISR series. I'd appreciate any help on this. 
    Thanks,
    John

    You probably want to reach your SE/AM about this so they can explain you exactly how this works, maybe some sales material, or you can also reach pre-sales.

  • Hi, I have answered no to the question about saving password for one spesific site. I have changed my mind and would like Firefox to save the password. How do I reactivate the password saver for one spesific site?

    Hi, I have answered no to the question about saving password for one spesific site. I have changed my mind and would like Firefox to save the password. How do I reactivate the password saver for one spesific site?

    Check exception list of your Firefox password Manager and check if your site is there or not?
    * http://kb.mozillazine.org/User_name_and_password_not_remembered#Password_Manager_settings

  • Question about firefox permissions for sites

    i have a question about sites permissions
    in google chrom it is easy to set permission for each site like (java, flash plugin, image , ...)
    http://i58.tinypic.com/nl66v9.png
    but i prefer to use firefox
    is there any addon or something else to have this options in firefox ?

    You can inspect and manage the permissions for the domain in the currently selected tab via these steps:
    *Click the "[[Site Identity Button|Site Identity Button]]" (globe/padlock) on the location/address bar
    *Click "More Information" to open "Tools > Page Info" with the Security tab selected
    *Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
    You can inspect and manage the permissions for all domains on the <b>about:permissions</b> page.
    *https://support.mozilla.org/kb/how-do-i-manage-website-permissions

  • HT3702 Hi I would like to ask a question about my billing for some things

    I would like to ask a question about my billing

    This is not Apple. These are user forums. Questions about billing, credit cards, etc. should be addressed directly to Apple.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.
    For Mac App Store: Mac App Store Customer Service.
    For iTunes: Apple Support for iTunes - Contact Us

  • PXI 2527 & PXI 4071 -Questions about EMF considerations for high accuracy measurements and EMF calibration schemes?

    Hi!
    I need to perform an in-depth analysis of the overall system accuracy for a proposed system. I'm well underway using the extensive documentation in the start-menu National Instruments\NI-DMM\ and ..\NI-Switch\ Documenation folders...
    While typing the question, I think I partially answered myself while cross-referencing NI documents... However a couple of questions remain:
    If I connect a DMM to a 2 by X arranged switch/mux, each DMM probe will see twice the listed internal "Differential thermal EMF" at a typical value of 2.5uV and a max value of less than 12uV (per relay). So the total effect on the DMM uncertainty caused by the switch EMF would be 2*2.5uV = 5uV? Or should these be added as RSS: = sqrt(2.5^2+2.5^2) since you can not know if the two relays have the same emf?
    Is there anything that can be done to characterize or account for this EMF (software cal, etc?)?
    For example, assuming the following:
    * Instruments and standards are powered on for several hours to allow thermal stability inside of the rack and enclosures
    * temperature in room outside of rack is constant
    Is there a reliable way of measureing/zeroing the effect of system emf? Could this be done by applying a high quality, low emf short at the point where the DUT would normally be located, followed by a series of long-aperture voltage average measurements at the lowest DMM range, where the end result (say (+)8.9....uV) could be taken as a system calibration constant accurate to the spec's of the DMM?
    What would the accuracy of the 4071 DMM be, can I calculate it as follows, using 8.9uV +-700.16nV using 90 days and 8.9uV +- 700.16nV + 150nV due to "Additional noise error" assuming integration time of 1 (aperture) for ease of reading the chart, and a multiplier of 15 for the 100mV range. (Is this equivalent to averaging a reading of 1 aperture 100 times?)
    So, given the above assumptions, would it be correct to say that I could characterize the system EMF to within  8.5uV+- [700.16nV (DMM cal data) + 0.025ppm*15 (RMS noise, assuming aperture time of 100*100ms = 10s)] = +-[700.16nV+37.5nV] = +- 737.66nV? Or should the ppm accuracy uncertainties be RSS as such: 8.5uV +- sqrt[700.16nV^2 + 37.5nV^2] = 8.5uV +-701.16nV??
     As evident by my above line of thought, I am not at all sure how to properly sum the uncertainties (I think you always do RSS for uncertainties from different sources?) and more importantly, how to read and use the graph/table in the NI 4071 Specifications.pdf on page 3. What exactly does it entail to have an integration time larger than 1? Should I adjust the aperture time or would it be more accurate to just leave aperture at default (100ms for current range) and just average multiple readings, say average 10 to get a 10x aperture equivalent?
    The below text includes what was going to be the post until I think I answered myself. I left it in as it is relevant to the problem above and includes what I hope to be correct statements. If you are tired of reading now, just stop, if you are bored, feel free to comment on the below section as well.
    The problem I have is one of fully understanding part of this documenation. In particular, since a relay consists of (at least) 2 dissimilar metal junctions (as mentioned in the NI Switch help\Fundamentals\General Switching Considerations\Thermal EMF and Offset Voltage section) and because of the thermo-couple effect (Seebeck voltage), it seems that there would be an offset voltage generated inside each of the relays at the point of the junction. It refeers the "Thermocouple Measurements" section (in the same help document) for further details, but this is where my confusion starts to creep up.
    In equation (1) it gives the expression for determining E_EMF which for my application is what I care about, I think (see below for details on my application).
    What confuses me is this: If my goal is to, as accurately as possible, determine the overall uncertainty in a system consisting of a DMM and a Switch module, do I use the "Differential thermal EMF" as found in the switch data-sheet, or do I need to try and estimate temperatures in the switch and use the equation?
    *MY answer to my own question:
    By carefully re-reading the example in the thermocouple section of the switch, I realized that they calculate 2 EMF's, one for the internal switch, calculated as 2.5uV (given in the spec sheet of the switch as the typical value) and one for the actual thermocouple. I say actual, because I think my initial confusion stems from the fact that the documenation talks about the relay/switch junctions as thermocouples in one section, and then talks about an external "probe" thermocouple in the next and I got them confused.
    As such, if I can ensure low temperatures inside the switch at the location of the junctions (by adequate ventilation and powering down latching relays), I should be able to use 2.5uV as my EMF from the switch module, or to be conservative, <12uV max (from data sheet of 2527 again).
    I guess now I have a hard time believeing the 2.5uV typical value listed.. They say the junctions in the relays are typically an iron-nickel alloy against a copper-alloy. Well, those combinations are not explicitly listed in the documenation table for Seebeck coefficients, but even a very small value, like 0.3uV/C adds up to 7.5uV at 25degC. I'm thinking maybe the table values in the NI documentation reffers to the Seebeck values at 25C?
    Project Engineer
    LabVIEW 2009
    Run LabVIEW on WinXP and Vista system.
    Used LabVIEW since May 2005
    Certifications: CLD and CPI certified
    Currently employed.

    Seebeck EMV needs temperature gradients , in your relays you hopefully have low temperature gradients ... however in a switching contact you can have all kind diffusions and 'funny' effects, keeping them on same temperature is the best you can do. 
    Since you work with a multiplexer and with TCs, you need a good Cold junction ( for serious calibrations at 0°C ) and there is the good place for your short cut to measure the zero EMV. Another good test is loop the 'hot junction' back to the cold junction and observe the residual EMV.  Touching (or heating/cooling) the TC loop gives another number for the uncertainty calculation: the inhomogeneous material of the TC itself..
    A good source for TC knowledge:
    Manual on the use of thermocouples in temperature measurement,
    ASTM PCN: 28-012093-40,
    ISBN 0-8031-1466-4 
    (Page1): 'Regardless
    of how many facts are presented herein and regardless of the percentage
    retained,
                    all will be for naught unless one simple important fact is
    kept firmly in mind.
                    The thermocouple reports only what it "feels."
    This may or may not the temperature of interest'
    Message Edited by Henrik Volkers on 04-27-2009 09:36 AM
    Greetings from Germany
    Henrik
    LV since v3.1
    “ground” is a convenient fantasy
    '˙˙˙˙uıɐƃɐ lɐıp puɐ °06 ǝuoɥd ɹnoʎ uɹnʇ ǝsɐǝld 'ʎɹɐuıƃɐɯı sı pǝlɐıp ǝʌɐɥ noʎ ɹǝqɯnu ǝɥʇ'

  • Question about CPU usage for video playback

    I've asked a related question already on the Safari forum, but would like some clarification, please.
    The speed of this iMac is 400 MHZ and whenever I go to YouTube or almost any other site that requires video I see that the CPU usage can peak way up at 80% or more. I have Flash 9 installed which has a minimum of 500 MHZ, so I get pretty choppy video, but that's not the issue here. I can live with that. I keep any other applications closed. I'm often running a small fan over the top of the iMac to help vent the buildup of heat. I can monitor the temperature at the Hard Drive and I suppose that gives me an idea, of sorts, about general temperature conditions inside.
    The answer I got was that this kind of CPU usage could be detrimental to the processor as it builds up excessive heat and to keep this kind of video to a minimum.
    My question is can anyone roughly suggest what a maximum time on YouTube, for example, would be, 2 minutes, 5 minutes, is 10 minutes too long? I have plenty of RAM at 768. Some guidelines?
    Thanks.

    Hey WZZZ,
    Thanks for the star and kind words.
    I'm the de facto Mac guy at my kids' school and we have around 25 iMac Slot Loaders working there. You can imagine they get abused quite a bit. There are 10 running Garage Band in the Music Department. That puts a tremendous strain on the CPU and I'm actually surprised that they run it so well. My son had a 600 iMac running GarageBand, he was complaining that it was getting jumpy and when I looked at it he was running 10 unlocked tracks simultaneously! So now he has an eMac G4 800 and that of course runs a lot better.
    So to sum up, with all the abuse of those machines in terms of the CPUs the problems I have with them have nothing to do with that. The problems have more to do with parts of the OS that they toss, headphone jacks abused, CDs jammed in the slots, and the like.
    A couple of other related things. I've got Hardware Monitor, demo, installed and I think it reported it could only find the hard drive sensor, if I'm not mistaken - nothing else on this Mac with a sensor. Is that right?
    I see references to CPU sensors on 400 iMacs but on the 400 I have here for repair Temperature Monitor reports no sensors. Perhaps there were different versions of the 400.
    But very good to hear that the fan is a good idea for CRT related things. Should I keep the fan running-mostly for that hard core CRT stuff- even if the computer is sleeping and the room temp. is only around 62-64 F.? (We need to put on warm clothes to sit in front of this thing now, but worth it to keep this old machine happy).
    On the one I did the fan pushed the airflow in the direction of the passive flow of the iMac - in at the bottom and out the grill by the handle.
    One more question, more out of curiosity than anything else: If I move this small clip-on fan close to the case - right now it's about 3 feet away and the image is stable - the screen begins to flicker and flutter quite a lot. My theory is that that's happening not necessarily because of electro-magnetic interference from the fan motor, but rather, because the back of the tube is getting cooled unevenly. What do you think?
    Well the classic failures that I see in the iMac are in this order:
    1) Dielectric breakdown of the flyback transformers internal insulation. This is heat/age related and a common problem with CRTs in general.
    2) Breakdown of high voltage electolytic capacitors and regular high voltage capacitors on the neck board and PAV supply.
    3) Solder problems with the flyback itself. This is diagnosed by the upside down boot technique.
    I used to repair these problems but now it's easier for me to swap the Firewire boards into working 350s. I've got 12 of those in the basement currently.
    Richard

  • Question about partner determination for customer master

    Hi, experts,
    I have already read the documentation about this topic at forum. Still I have the following question:
    why should we assign the partner function to the account group? According to my understanding, the partner function has to be assigned to partner determination procedure and then through partner determination it is associated with the account group. If the partner can be assigned to account group directly, why do we still need determination procedure?
    Best regards,
    Fan

    Hi
    Let us consider an existing Partner Determination procedure in standard SAP.
    The  Partner Determination Procedure (e.g, ABCD) can contain multiple "Partner Functions". Suppose there are 100 numbers of Partner Functions in the Procedure.
    We assign  "Partner determination Procedure"  to the  "Account Group", so that , the assigned Procedure will be applicable for the Customer master data created under that Account group.
    Suppose, Partner determination Procedure "ABCD" has been assigned to Account Group "XYZ".
    Now, any Customer created under Account Group "XYZ", the Procedure "ABCD" will be applicable for them.  Right?
    We have already discussed , the Procedure "ABCD" contains 100 different "Partner Functions".
    Out of these 100 Partner Functions, only those Partner Functions, which are permitted  by the Account Group "XYZ" , they can only be entered in the Sales area data > Partner Function tab of the Customer master data.
    Suppose, only 6 Partner functions (out of 100 no) are assigned to Account Group "XYZ".
    So these 6 Partner Functions are permitted by the said Account Group "XYZ" and these 6 Partner Functions can only be entered in the Customer master data.
    So, to summerise it,  if you want to enter a Partner Function in the Customer master, then
    - First, that Partner Function must be available in the Procedure which applicable, and
    - Second, that Partner Function also  must have been permitted (assigned) by the Account Group .
    I hope, it is clarified.
    Regards
    Pradyumna

  • Questions about Student Discounts for CS6

    I know for a fact I want to get the CS6 Production Premium from B&H, but only recently did I realize that my media production class could potentially make me eligible for a student discount. I have a few questions regarding getting a student discount as I have never gotten one before.
    My first question is: will I ever have to pay the rest of the full price? Or more importantly, will the student version stop working after a period of time?
    My second and most important question is about installing on more than 1 PC. I'm currently on my beast of a laptop. The iMac at my school with CS6 runs smooth as butter, and it's lower spec than my laptop. Despite this, I plan on getting a monster desktop PC in the future for my productions, and I'm confused about my rights of installation with a student copy. I fully understand that I cannot install it on another persion's computer; only on my own computer. It mentions (for teacher's I assume) that you need to purchase additional licenses for installing on other computers. Does this mean that when I buy a new computer, I need to buy a new license as well? Or can I just use the one that came in the box?
    Any clarification on these questions would be much appreciated. Thanks

    Your license doesn't expire and you never have to pay the price difference.You can only install the suite on one type of computer, even if you have 2 activations. A PC serial won't work on Mac and vice versa. Only 2 PC installs will work or 2 Mac ones, respectively. Activations can be managed from within the apps or by giving customer support a call to reset them, if you used them up and forgot to deactivate.
    Mylenium

  • Ethical question about privacy, etc for mailboxes

    Happy Sunday all,
    I am still fairly new to Exchange administration and this is the first time I have encountered something like this. I have been asked to restore a user's mailbox from a past date to another user's mailbox. I know how to do the restore and all that but I
    am wondering about the ethics of it. It's a very hush, hush deal here. I have only been told it is for a legal matter but no "formal" request (which is common for my work environment) to do this so I am a little hesitant to just do it. 
    This is my first encounter with anything of the sort. Any advice at all would be extremely helpful. Again, this is an ethical/privacy question not a technical question. Please excuse me if I have posted in the wrong area. I haven't been able to find anything
    that helps me on the web. 

    This is a good discussion and brings out interesting points, around process and how such tasks should be initiated.
    While this is all great guidance, none of us is in a position to fully answer since we don't know what country the original poster is located in.
    So as the guys have mentioned this is something that your firm's legal team and management must address and provide written guidance and policies on.  For example, are your users signing anything that waives rights and permits this? You have a AUP
    doc that covers this?
    I'm not a lawyer, but you certainly need one of them :)
    Cheers,
    Rhoderick
    Microsoft Senior Exchange PFE
    Blog:
    http://blogs.technet.com/rmilne 
    Twitter:   LinkedIn:
      Facebook:
      XING:
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

  • Question about VBScript "Continue For"

    Hello
    Can someone please help me with the following question please.
    I have a VBScript Like this
    for each item in collection
     if item > 2 then
        wscript.echo item
     end if
     if item > 5 then
        wscript.echo item
     end if
    Next
    now what I want to do is if the first condition is met (if item > 2) I want to process the statement, but then do to the next item in the for each loop e.g. continue and not test the second condition (if item > 5)
    I looked on the WEB and it appears I should be using the "Continue For" or "Then Continue For" but I cannot get the syntax right.
    Can some one please explain how to do this, thank you
    AAnotherUser__
    AAnotherUser__

    Hi,
    how about making it an if/elseif statement?
    for each item in collection
    if item > 2 then
    wscript.echo item
    elseif item > 5 then
    wscript.echo item
    end if
    Next
    Cheers,
    Fred
    There's no place like 127.0.0.1

  • Question about final format for integrated film clips and moving images in webpages created by Muse

    About a year ago I gave up even trying to construct websites. There were too many new factors and technical aspects of correct scripts and coding to make it interesting for a designer with no interest in programming. It´s understandable that all new gadgets such as mobile surf panels, mobile internet on different cell phones, lap tops and stationary computers and a lot of different browsers made it impossible to run with just plain html. But when I found out that many viewers couldn´t even watch Flash movies or solutions with flash components I said enough is enough.
    Now a while ago when HTML5 was released I heard that it made it possible to create films and almost identical content as with Flash films without using them. Bought some templates and realized that it really worked. So here are my questions:
    What format does Adobe Muse CC use when I add films and stuff into it, and what format will come out of it when it´s an official website?
    Do Adobe Muse CC convert film formats so they will be visualized correctly on the end viewers browser, computer or phone?
    Will Adobe Muse CC advice me of what film or animation format will be the best for my viewers on the web or on a mobile internet?
    Are there any guidelines available for how I shall save and export filmclips or animations before they are imported into Adobe Muse CC?
    Regards
    Jack

    Hello Jack,
    Currently, you can only import an swf file or you can embed videos from youtube, vimeo etc. into Muse / add HTML5 Video to Your Website.
    Take a look at these simple videos that explain the currently available processes for adding videos in Muse, in a step by step method:
    1. http://tv.adobe.com/watch/learn-adobe-muse-cc/inserting-a-youtube-flic kr-or-hulu-video/
    2. http://www.youtube.com/watch?v=5in4swnIFsw
    3. http://www.youtube.com/watch?v=KnBFLQheOk4
    Hope this helps.
    Cheers
    Parikshit

  • Few questions about RAM upgrade for Tecra M5 (PTM51E)

    Hallo
    I have Tecra M5 (PTM51E). My questions are:
    Is it possible to put same more RAM to my notebook? (Now I have 1GB) ,
    What type of RAM should I buy?
    Where Can I buy it?
    And can I put this RAM to my notebook by myself or it isn't so easy to do that?

    Hallo
    You can upgrade your Tecra up to 4 GB RAM. Compatible modules are:
    PA3499U-1M25(DDR2-667 256MB Memory Kit)
    PA3511U-1M51(DDR2-667 512MB Memory Kit)
    PA3512U-1M1G(DDR2-667 1GB Memory Kit)
    PA3513U-1M2G(DDR2-667 2GB Memory Kit)
    DDR2-533 256MB (PA3389U-2M25)
    DDR2-533 512MB (PA3412U-2M51)
    DDR2-533 1GB (PA3411U-2M1G)
    Use those part numbers and put in the Google. You will find many online shops where you can order them.
    You can also visit Kingston homepage and find compatible modules for your Tecra. Use just part numbers and search for cheapest online shop.
    Thats all!
    About exchange there is no much philosophy. Check page 151 in Users manuals for your Tecra.
    Everything is described there.

  • Question about AirPort card for older system

    I have an iMac G5 with OSX 10.3.9. I need to get an AirPort card to install in it, and the local Apple store tech says they don't carry it for that system, and I need to go online and order it using my serial number. The only card I can seem to find on the Apple site is the newer AirPort card that is not compatible. Can anyone guide me in the right direction of how to order what I need on the Apple site by using my serial number to ensure I get the right card?

    Some if not most of the information you seek could
    be available through this service self-help page;
    but the parts may also be harder to get The main
    phone number to the Apple Store (not a local) is
    also a place to contact to inquire about getting a
    replacement or original part for a Macintosh.
    Your computer likely uses the now discontinued
    but probably available AirPort Extreme card aka:
    "Optional AirPort Extreme card (802.11b/g)"
    {Some iMac G5s were different, and those had
    a "built-in" AirPort Extreme Card (802.11b/g;
    so if these failed, they required someone to go
    into the computer and remove a part off the
    main logic board and replace it with another.}
    When a part proves to be no longer available
    through the Apple Store directly or online,
    you may be directed to look elsewhere to see
    if one exists in the resale market.
    In the meantime, you should be able to put
    a serial number in a box as directed in the
    following page's linked 'online assistant' to
    get to the area where parts you could install
    may be listed. Some of the computers are
    not readily user-updated and so a part in
    one model may not be user installed where
    in another model it was user installable.
    Use this link:
    http://www.apple.com/support/serviceassistant/overview.html
    To go here:
    https://selfsolve.apple.com/GetWarranty.do
    {If this system won't let you go into replacement parts
    and a way to order them (such as RAM upgrade, w-fi
    Airport card, etc) you may have to call the Store's # as
    shown in the online store's web page & ask about it.}
    Hopefully the part is a user installed item; I no
    longer have the iMac G5 Service Manual in PDF;
    or I could look it up, with part number, in detail.
    For more definition in questions regarding your Mac
    you could cite more exact model information; as it
    appears on your computer's build data outside on
    the case and in the System Profiler. Also, a free
    database you can download for offline use is
    available from http://mactracker.ca ...
    Good luck & happy computing!
    edited.

  • Question about CPU upgrade for Satellite A30-104?

    Hello,
    My Satellite A30-104 has recently come to the end of its warranty, and having had to open up the heatsink for cleaning and seeing that the CPU was accessible, I wonder if there is any (likely) scope for upgrading it.
    The processor is a Celeron (Northwood) 2.6GHz. I'm not looking for more grunt, I'd prefer a lower-power chip, though the much larger L2 cache of a Pentium 4 is also desirable. I'd be very grateful if anyone could advise whether any upgrades are likely available, and if so which chips would be appropriate? If I can give any more useful spec information, please ask.
    Thanks in advance.

    Hi, thanks for the reply -- and sorry it went ignored so long, it turns out I hadn't configured my email watches correctly :(
    I appreciate that it's really a job for a technician, and I don't want to brick a perfectly good computer, but I think its EOL is not far off anyway so I'm prepared to be a little more invasive than before.
    I know that I can get at the CPU, and I know the basic precautions for physically tampering with PC internals.
    What I'm first of all concerned about is this: if I replace the CPU, and it doesn't function with the laptop, can this damage other parts of the system such that it'd no longer work by replacing the original?
    The Celeron puts out a great deal of heat (all the time) but isn't it fair to assume that a P4-M will be less hot?

Maybe you are looking for