Question about B2C Web Shop

Hello,
On http://help.sap.com, it is mentioned that On the General Information tab page in Shop Management the system administrator enters the reference user ID in the Reference User field.
But in my shopadmin I don't see Reference User field. Any suggestions?
Thanks,
Harsha

Hello Harsha
Check that the version and sp level mention in help.sap.com matches that of your system. Please also check the XCM settings for the relevent scenario.

Similar Messages

Error while opening the B2C Web Shop

Hi All,
Our Basis team has installed the JAVA Stack for CRM 7.0 EHP1. We can successfully open the XCM page for the web shop using the following URL: http://host:port/b2c/admin/xcm/init.do.
We get a SAP E-Commerce Error page when we try to launch the B2C Web Shop using the following URL:
http://host:port/b2c/b2c/init.do. The following error messages are shown along with a "Log On" button:
An application error occurred
A serious system error has occurred
The shoplist read from buffer is empty
Contact the administrator
Log on
I have created the Internet B2C Users& specific roles and also done the XCM Configurations (New customer configuration, General Settings & JCO Component created). Restarted the Java Application. However we still get the same error page while launching the web shop. Please help us to rectify this error.
Also I get a blank-white page when I try to open this URL for maintaining a B2C Shop: http://host:port/shopadmin/shopadmin/init.do?configuration.xcm=Z_MY_SCENARIO
I can successfully open the URL for SHOPADMIN XCM: http://host:port/shopadmin/admin/xcm/init.do
Please help us to resolve the issue. How can we maintain the SHOP? Have we missed some configurations?
Thanks !

I am not able to open the shopadmin URL for defining a new B2C web shop. This URL does not work : http://host:port/shopadmin/shopadmin/init.do?configuration.xcm=ZMY_SCENARIO. I just get a white blank page.
I can open the XCM for shopadmin using teh URL: http://host:port/shopadmin/admin/xcm/init.do.
Thanks.

Production B2C web shop sites

Hi all,
I was looking to see if anyone could give me a URL of an existing B2C web shop that I can look at to see the software package in action. So far the demo sites that I have looked at have been extremely slow. Our e-commerce sites are currently in .net, and we would like to move to the web shop application, but what we have seen so far has been very disappointing performance-wise compared to our existing applications. We are currently migrating from a custom ERP to SAP and looking to convert four e-commerce sites to a CRM E-Commerce/Enterpirse Portal solution. Thanks.
Dave Gramenz

Here's a couple I know of:
Sylvania's B2C - http://ecom.mysylvania.com/sylvaniab2c/b2c/z_login.do
Sony Euro's B2C - https://shop.sonystyle-europe.com/SonyStyle/b2c/catalogForward/(xcm=PCM_b2ccrmstandard&layout=15_108_60_47_109_113&uiarea=0&Z_CONTEXT_RECOMM_TYPE=recommendations&ctype=areaDetails&carea=%24ROOT)/.do?catalogEntry=true

Pricing Totals not appearing in B2C web shop

Hello All,
We are using list prices in product catalog and in B2C web shop.
We are unable to see the pricing totals in the save order screen.The pricing totals and prices are appearing in in the back end(SAP GUI).
Could any one suggest where do we have to make the necessary settings?
Thanks in advance,
Sastri

Dear Yanamandra,
If you are using list price your gross total also will be the same as list price.
And for this you have to switch off the IPC in XCM settings and have to replicate the catalog properly in TREX server.
Otherwise if you are using a customer pricing procedure to calculate the prices and there are other additional prices which have to be added to the list price at the time of pricing.
Then you should activate the IPC and also your VMC should be active in the CRM s/m, and also if you are using any customized user exit that also should be implemented.
hope this clarifies your doubt.
Thanks and Regards
shanto aloor

Problem with B2C web shop(not opening)

Hi all,
Trying to open B2C web shop, getting run time errors.Infact did all the necessary XCM and CRM gui config settings.Role i have assigned here is SAP_CRM_ECO_ISA_WU_B2C.Even the product catalog replication was succesful.
what could be the possible reasons for the above issue?
Regards,
PV.

Hi ALL, my problem is resolved.
the user password in jco setting is wrong and when i corrected that. the error went off.
So try to test run the applications where ever possible before accessing it.
Priya

Interaction Center Mode functionality in B2C Web shop

Hi,
We have a requirement in which sales rep of a company will pre-populate a shopping cart for the customer in B2C Web shop. Later customer can order that shopping cart.
We are trying to achieve this requirement through Call/Interaction Center Mode functionality.
If anybody has worked on this functionality before or has any idea, please share.
Regards, Vipul Kumar.
Edited by: vipul_kumar02 on May 27, 2011 12:11 PM

Hi,
I have configured the call center mode functionality in spro (Customer Relationship Management -> Web Channel -> Basic Settings -> Activate Links from CRM WebClient UI to Web Channel Applications -> Start Web Shop in Interaction Center Mode) with the help of information given on help.sap.com.
Now I can see B2C Web shop link on Web UI. The problem when I click on the link it's working if the URL in the backend is of google.com but not working for B2C Web shop. I think the problem is with the role assigned to the user.
If anybody has any idea, please share.
Regards, Vipul Kumar

Products in b2c web shop

Hi
I am busy implementing a b2c web shop and and facing a problem that I hope someone can help me with.
My client has an established SAP ECC6 backend system running SAP retail. They create articles in ECC using transaction MM41. One article represents a product that can have multiple GTIN and units of measure for different pack sizes. When we replicate the products to CRM the product is created with the same article number, GTINs and units of measure.
e.g. 1 can of cola (EA), 6 pack of cola (CK), and 24 case of cola (CS) is 1 article with 3 GTIN.
I need to represent each GTIN as a separate product on the web shop although we only have 1 product in CRM. Is this possible?
Regards
Karl
PS. Please let ne know even if it is not possible.
Edited by: Karl Tilling on Jul 20, 2011 11:14 AM
Edited by: Karl Tilling on Aug 3, 2011 3:46 PM
Edited by: Karl Tilling on Aug 3, 2011 3:48 PM

A GTIN is assigned to the product together with a unit of measure. As more than one unit of measure can be specified for a product, this means a product can have more than one GTIN.
During an initial or delta download, EANs can be transferred from SAP ECC to SAP CRM as follows:
(1) Only the EANs corresponding to the EAN/UCC-8, UCC-12, EAN/UCC-13, and EAN/UCC-14 standards can be transferred from SAP ECC.
(2) As more than one EAN can be assigned to a material in SAP ECC per unit of measure but only one GTIN per unit of measure in the product master in SAP CRM, only the EAN with the Main EAN indicator is transferred.
So, 1 product with 3 UoM is what you will get.

PDF document in B2C Web shop

Hello Experts,
I am trying to set up a B2C shop in CRM 2007 (sp02).
I have set up a product catalog and maintained a PDF document in the HEADER AREADocuments TabBDS_PDF folder.
I replicated the same to TREX(having IIS installed on the same machine). I could find the index and the document in TREX and on IIS.
I am unable to see the same in the web shop.
Did I miss some thing ? Do I need to do any other settings in XCM or in JSP?
Thanks in advance
Regards
Aravind

HI Sateesh,
Thanks you for your response, Iu2019d like to mention that I am from functional background and hence would like further help in this issue.
I could find the Product DetailsB2C.jsp at location: ..\DVEBMGS00\j2ee\cluster\server0\apps\sap.com\crm~b2c\servlet_jsp\b2c\root\catalog
I found the following code from the JSP page which I thought is relevant from your suggestion. (EX:item.getAttribute("DOC_PC_CRM_PDF"))
               <%-- image --%>
               <% pageContext.setAttribute("item", currentItem); %>
               <isa:ifImageAvailable name="item">
                   <div class="b2c-prd-img">
                       <img src="<isa:imageAttribute guids="DOC_PC_CRM_IMAGE,DOC_P_CRM_IMAGE" name="item" />"
                            alt="<%= JspUtil.encodeHtml(currentItem.getDescription())%>" />
                   </div>
               </isa:ifImageAvailable>
Could you please elaborate/ specify the changes that I need to make in this code?
My objective is to dispaly a PDF about the product in the web shop.
Thanks In Advance
Aravind

Question about get web service result in actionscript and convert data format

Hi, All
I have question about how to get dataset from web services
and put it in tree structure. I have 2 questions about this:
1, How can I get data correctly in actionscript?
I have no problem to get data by
<mx:ArrayCollection id="acFolder"
source="{mx.utils.ArrayUtil.toArray(MyGServices.getFolder.lastResult)}"
/>
And display in datagrid.
But when I try to use
public function
handleFolderContents(event:mx.rpc.events.ResultEvent):void{
arData=mx.utils.ArrayUtil.toArray(event.result);
acData=new ArrayCollection(arData);
input.text=acData.getItemAt(0).id;
Seems I can’t get data, it always say:
TypeError: Error #1009: Cannot access a property or method of
a null object reference.
2, how to convert data format
I get data from web service and want to convert it to tree
structure, as mention below:
I get:
<Array>
<id>111</id>
<Name>Production1</Name>
</Array>
<Array>
<id>222</id>
<Name>Production2</Name>
</Array>
Convert to:
<mx:XMLList id="treeData">
<node>
<node label="Production1" data="111">
<node label="Production2" data="222"/>
</node>
</node>
</mx:XMLList>
Please help me.
Thanks.

First, don't specify the package path in the argument
declaration. Instead import the event object:
import mx.rpc.events.ResultEvent;
The docs state this emphatically.
Second, try "lastResult", in place of "result":
arData=mx.utils.ArrayUtil.toArray(event.lastResult); // I am
not positive about this. I maybe recall reading that result was ok
for the event object, but maybe not.
Finally, why do you want to convert the xml? You certainly
could, but it would be a manual process, recursively reading the
existing xml nodes and building the new structure, but again, why?
Just use a labelFunction if necessary to display the nodes as
you wish.
Tracy

Customised look and feel for B2B/B2C web shop.

Dear experts,
I would like to find out if there is an admin page for SAP E-commerce to customise the look and feel of the webshop?
Thanks.
Wein

Hi Wein,
To change Look and Feel for Web shop is depends on scenario of eCommerce application i.e. B2B or B2C. B2B has different structure than B2C.
Web Channel application comes in SAP standard with SAP look and Feel. You have to change look and feel as per client requirement.
To change look and feel of Both B2B/B2C scenario you have to deal with files like CSS, JSP, Properties, XLF and some time you have to add your custom JAVA, JSP, CSS, Properties files etc...
To change standard SAP logo youhave to make change in CSS files. Also you have to consider Browser type while changing look and feel because to display your B2B/B2C application correctly in different browser you have to make changes in different CSS.
You will get better idea with example how to change look and feel in "Dev & Ext. Guide" for Web Shop. You will get this from Service Market place.
eCommerce Developer.

General question about uploading web apps

i have my site completed and it works on the testing server
without a glitch. i've uploaded static sites before without a
hitch, but i'm not so certain about web apps. seems when you upload
the site with dw, it uploads the html and php . . . but then there
are the tables from the db. uploading them and getting them to hook
up all over again . . . how do you do that? can someone review the
steps please. thanks.

something like this:
1. check your remote server has phpMyAdmin installed and the
URL to
access it (phpMyAdmin is a web app written in PHP and you
access it
through a browser)
2. download and install phpMyAdmin locally
3. run phpMyAdmin, usually
http://localhost/phpMyAdmin,
but the url will
vary depending the installation and your development
platform.
export your local DB; phpMyAdmin will create a file named by
default
"localhost.sql". depending your browser configuratioon you
can change
the file name/choose where to save
4. run phpMyAdmin in the remote server and import your DB
just choosing
the file in step 3
later you can export/import tables instead the full DB. if
you're
reimporting the DB remember to check the "Add DROP DATABASE"
checkbox
when exporting
you can't see any files in the server with phpMyAdmin, it's
only a
visual interface to the MySQL server. keep using DW to
create/modify/upload html, js and php files
hconnorjr wrote:
> so the steps go something like this:
> 1. find db to upload from testing server
> 2. go to new server. find the directory that is used for
databases (presumably
> one that the admin has already set up for apache/php to
look for db tables.
> make a db of the same name as in your testing server.
> 3. use phpMyadmin on the testing server and make backup
of your db. since its
> new for the production server use the default values. in
this step the db can
> also be backed up by tables if its large and upload time
might be an issue.
> 4. go the the new server. with the phpMyadmin on that
server, name a database
> with the same name as the one on the testing server. use
IMPORT. go to the
> browse button and find the db on your testing server and
IMPORT it.
>
> small question: i can see the files on the remote server
from dw when its
> properly set up, but does phpMyadmin allow me to see
files on my testing server
> without some configuration?
>

B2C web shop - change/remove the 302 redirects for google search

Hi All,
We are making our webshop (http://hamperking.com.au) search engine friendly and implimenting a number of SEO recommendations. One of these recommendation requires the removal of the "works as designed" 302 redirects (temporary) in our CRM 2007 shop. Or atleast change them to 301 redirects (permenant). As the 302 redirects are temporary, google will not give them priority.
Can anyone point me into the right direction as to the SC and DC where is config is made?
Cheers,
Vic

I can not answer your direct question, but am curious as to why you are not using the [Web Crawler|https://service.sap.com/sap/support/notes/1128832] to accomplish this or perhaps you were unaware of it?

Questions about SPML Web Service ( OIM 9.1 )

I need to launch a provisioning process on a target by using a generic connector (Web Service).
Scenario:
==========
Host A is where the OIM server is installed. A generic connector is defined here.
Host B is the target where users must be created. A webservice (axis) is installed here.
Requirements:
===========
OIM server (Host A) sends a request to WebService (Host B). The Web service receives, process and sends a response with the result to the OIM server.
Version 9.0.3
==============
On Version 9.0.3 I got the expected results but a problem appeared: there wasn't feedback error control because the web service response could'nt be processed.
I followed the next steps:
1º deploy axis on application server
2º write SendWSResponse.jws including public method "doProvisioning". Copy this file to ..\server\default\deploy\axis.war\
3º compile SendWSResponse.jws (from a browser)
4º Create generic connector (for reconciliation and provisioning). Definition of parameters and mappings.
Note: In 9.0.3 version only three parameters were required for Web Service Definition:
Web Service URL=http://host:8080/axis/SendWSResponse.jws
Operation Name = doProvisioning
SPML-->Target ID=4201
Version 9.1
==============
On the new version, the connector definition is more complicated. Also they have added an ear-application or web service (OIMSpmlWS) related to this connector .
The first question is:
Is this ear-application addressed to process the reponses that are sent by the target?
The second question is:
Must I install the OIMSpmlWS on Host B? and if the answer is affirmative, how can I include the logic to my provisioning process.
And the most important?
How might the connector be configured and the webServices in this usual scenario?
Many thanks in advance

There is no "sample" WSDL file, there is THE WSDL file. It is located in the OIMSpmlWS.ear EAR file, in spmlws.war WAR file in the directory WEB-INF/wsdl.

Some questions about creating web animations with lighter data and exporting to vector Flash format.

Hi, I will be creating animations in After Effects mostly using Illustrator vector files and will be exporting to SWF or XFL for using the animations on the web.
One of the priorities is light data as possible to provide viewers with slower connections with better experience. However the animation should also impress and I need to find a balance between performance and possible imagery. The animations may have sound and voice narrative.
I need help with understanding which type of non-vector data is heavier than others. Non-vector image data or sound and voice? And from non-vector image data is some of it lighter or heavier than other - for example motion blur vs smooth gradient vs many colors?
I would greatly appreciate any suggestions, tips, pointers, etc.,

Hi, I will be creating animations in After Effects mostly using Illustrator vector files and will be exporting to SWF or XFL for using the animations on the web.
One of the priorities is light data as possible to provide viewers with slower connections with better experience. However the animation should also impress and I need to find a balance between performance and possible imagery. The animations may have sound and voice narrative.
I need help with understanding which type of non-vector data is heavier than others. Non-vector image data or sound and voice? And from non-vector image data is some of it lighter or heavier than other - for example motion blur vs smooth gradient vs many colors?
Let's do a little "Myth Busters" on that one, shall we?
Vector data is per se not "lighter" than pixel data. You could have complex paths for which storing the information of the individual nodes takes up more space than a pixel image of the object.
Dynamic rasterization of vector data costs CPU performance and may in effect make things more slow than just playing a series of pixel images. That would apply to anything from path strokes to gradients.
All your pretty AI vectors don't mean anything if they are constructed in such a way that either AE or Flash need to rasterize them on import. Anything from converting Bezier paths to paths consisting of dense linear segments to converting fills, patterns, gradient meshes and so on to pixel data
Pixels are pixels. It does not matter whether they are gradients, mothionblur or just non-antialiased shapes. Flash doesn't care and neither image format that may be used in Flash stores any more or less info. They only differ in their methods, but in the end it's for you to decide whether you use JPEG, PNG8 or PNG24. They all have their pros and cons.
It makes a difference, if data is embedded in an SWF or if it is externally linked just as it makes a difference whether you enforce audio sync or not, playing every frame or not.
So for all intends and purposes, it's still up to you to make up your own mind and find the best solution. And Rick has a point - if you're really that concerned about efficiency, then do it in Flash or Flash Catalyst and consider the options there that may help like GPU accelerated layer styles for drop shadows etc., dynamic text or your vector data remaining vector in teh first place.
Mylenium

A question about SAP Web Dispatcher

Following paragraph is copied from TADM10_2 book, Page 39 (Participant Handbok, 2005Q4, 50074912). My question is why there are two same items - ABAP-only scenario? I might be print issue.
The SAP Web Dispatcher can be used for load balancing in the following scenarios:
* Java-only scenario, as described here.
* ABAP-only scenario (see SAP customer training course ADM102, SAP Web AS Administration II)
* ABAP-only scenario (see SAP customer training course ADM102, SAP Web AS Administration II)
Please advise. Thanks so much.
James

HI,
Yes, I think its a print mistake. It should be ABAP Only and Both ABAP and Java Instance.
Rgds
Radhakrishna D S

Question about B2C Web Shop

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