Question about calls rolling over

Sorry for the noob question but here goes.  I have Call Manager v7.  My question is if I have 3 phones with one ext 0009 and I want the calls to go to the first phone and if that person isn't there go to the next phone and then if that person isn't there go to the last phone. If the last person isn't there, have it go to vm.  Hopefully that made sense.  These are all 7941 phones.

Hi yulook,
You would need to take the Shared Support Line/DN 0009 and make
it a new Hunt Pilot DN. Then on the Level 1,2 & 3 phones you would put
a new DN on Line button 1. Shared lines like 0009 will always ring all
phones simultaneously in your current config.
In the Line Group that is associated with the new Shared Support Hunt
Pilot you can then set a Top Down algorithm that routes to Level 1, Level 2
and Level 3 DN Line Group members in the chosen order
Line Groups
Line groups contain one or more directory numbers. A distribution algorithm, such as Top Down, Circular, Longest Idle Time, or Broadcast, associates with a line group. Line groups also have an associated Ring No Answer reversion timeout value.
The following descriptions apply to the members of a line group:
An idle member designates one that is not serving any call.
An available member designates one that is serving an active call but can accept a new call(s).
A busy member cannot accept any calls.
For information on configuring line groups,
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmcfg/b03lngrp.html
Hunt Lists
Hunt lists comprise ordered groupings of line groups. A line group may belong to more than one hunt list. Hunt pilots associate with hunt lists. A hunt list may associate with more than one hunt pilot.
For information on configuring hunt lists,
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmcfg/b03htlst.html
Hunt Pilots ..this is what 0009 would become.
Hunt pilots are sets of digits. They comprise lists of route patterns that are used for hunting. A hunt pilot can specify a partition, numbering plan, route filter, and hunt forward settings. A hunt pilot must specify a hunt list.
For information on configuring hunt pilots,
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmcfg/b03htpil.html
Cheers!
Rob

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    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 350
    Content-Type: application/dialog-info+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8" ?>
    <dialog-info xmlns:call="urn:x-cisco:parmams:xml:ns:dialog-info:dialog:callinfo-dialog" version="18" state="partial" entity="sip:[email protected]">
    <dialog id="12" call-id="[email protected]" local-tag="00ffb00bc50a003300006390-00002d4f"><state>trying</state></dialog>
    </dialog-info>
    SIPStationD(12991) - processCommonDialogNotifyInd:   Did 12 Sending Notified SIPOffHook to new Cdfc

    Here is a more detailed explanation of how SIP calls notify cucm when they go off hook to make a call. The digit dialled here is 4080
    +++++ Analysis of SIP Phone making a call +++++++++
    The user picks up the phone and the IP Phone sends a NOTIFY to CUCM to indicate the start of a new dialog. This dialog begings by an offhook event
    00869539.002 |14:58:13.837 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 976 bytes:
    [46240,NET]
    NOTIFY sip:[email protected] SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00002531
    To: <sip:[email protected]>
    From: <sip:[email protected]>;tag=544e42f26d0b001e000056e7-0000311c
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:13 GMT
    CSeq: 11 NOTIFY
    Event: dialog
    Subscription-State: active
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 350
    Content-Type: application/dialog-info+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8" ?>
    <dialog-info xmlns:call="urn:x-cisco:parmams:xml:ns:dialog-info:dialog:callinfo-dialog" version="10" state="partial" entity="sip:[email protected]">
    <dialog id="6" call-id="[email protected]" local-tag="544e42f26d0b001d00007cc9-000044a3"><state>trying</state></dialog>
    </dialog-info>
    ++++ CUCM SIP stack processes the new connection for the phone+++++++
    00869540.001 |14:58:13.837 |AppInfo  |//SIP/Stack/Info/0x0/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 (SIP_NETWORK_MSG), for event 1 (SIPSPI_EV_NEW_MESSAGE)
    00869540.002 |14:58:13.837 |AppInfo  |//SIP/Stack/Transport/0x0/sipTransportProcessNWNewConnMsg: context=(nil)
    00869540.003 |14:58:13.837 |AppInfo  |//SIP/Stack/Transport/0x0/sipConnectionManagerProcessNewConnMsg: gConnTab=0xe81c0d70, addr=10.50.16.1, port=52910, connid=2748, transport=TCP
    ++++ Next CUCM allocates a call id for this call +++++
    00869546.002 |14:58:13.838 |AppInfo  |LineControl(66) - Get call instance=1 for CI=24419584
    +++Next CUCM sends a 200 OK to the NOTIFY request for the new dialog ++++
    00869555.007 |14:58:13.839 |AppInfo  |//SIP/Stack/Transport/0x0xe7df4d48/sipTransportPostSendMessage: Posting send for msg=0xefbe9910, addr=10.50.16.1, port=52910, connId=2748 for
    00869555.008 |14:58:13.839 |AppInfo  |//SIP/Stack/Info/0x0/act_dialog_pending_resp_event: Changing from State: SUBSCRIBE_STATE_DIALOG_PENDING to state SUBSCRIBE_STATE_ACTIVE
    00869556.000 |14:58:13.839 |SdlSig   |SIPSPISignal                           |wait                           |SIPTcp(1,100,71,1)               |SIPHandler(1,100,79,1)           |1,100,14,31314.75^10.50.16.1^SEP00909E9D106C |*TraceFlagOverrode
    00869556.001 |14:58:13.839 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46241,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00002531
    From: <sip:[email protected]>;tag=544e42f26d0b001e000056e7-0000311c
    To: <sip:[email protected]>;tag=1822746380
    Date: Mon, 16 Feb 2015 12:58:13 GMT
    Call-ID: [email protected]
    CSeq: 11 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    ++++ The IP Phone sends its connection ID to CUCM, its ip address and its port number+++++++++
    00869541.001 |14:58:13.838 |AppInfo  |SIPStationInit: connID=2748, SEP00909E9D106C, 10.50.16.1:52910, Routed signal by connection index to (1,100,73,66)
    ++++ Next CUCM informs us that the NOTIFY message is for an offhook event ++++++
    00869542.003 |14:58:13.838 |AppInfo  |SIPStationD(66) - processCommonDialogNotifyInd: Notified Dialogs - Did 6 State trying
    00869542.004 |14:58:13.838 |AppInfo  |SIPStationD(66) - processCommonDialogNotifyInd:   Did 6 Sending Notified SIPOffHook to new Cdfc
    00869542.010 |14:58:13.838 |AppInfo  |SIPStationD(66) - processSIPOffHook Primary Call Not-Found
    00869543.000 |14:58:13.838 |SdlSig   |SIPOffHookInd 
    +++ The next thing is the USER dials a digit on the phone ++++++
    This is where it gets a little complicated. So lets examine this. The first digit that is dialled generates an INVITE to CUCM like this:
    In this example the user dialled "4" first so we see an "INVITE sip:4@host-IP"
    00869559.002 |14:58:14.064 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 1445 bytes:
    [46242,NET]
    INVITE sip:[email protected];user=phone SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000015ec
    From: "Emre ESEN" <sip:[email protected]>;tag=544e42f26d0b001d00007cc9-000044a3
    To: <sip:[email protected];user=phone>
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 101 INVITE
    User-Agent: Cisco-SIPIPCommunicator/9.1.1
    Contact: <sip:[email protected]:52910;transport=tcp>
    Expires: 180
    Accept: application/sdp
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
    Remote-Party-ID: "Emre ESEN" <sip:[email protected]>;party=calling;id-type=subscriber;privacy=off;screen=yes
    Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-5.1.0,X-cisco-xsi-8.5.1
    Allow-Events: kpml,dialog
    Content-Length: 373
    Content-Type: application/sdp
    Content-Disposition: session;handling=optional
    v=0
    o=Cisco-SIPUA 21020 0 IN IP4 10.50.16.1
    s=SIP Call
    t=0 0
    m=audio 20250 RTP/AVP 0 8 18 9 116 124 101
    c=IN IP4 10.50.16.1
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:9 G722/8000
    a=rtpmap:116 iLBC/8000
    a=fmtp:116 mode=20
    a=rtpmap:124 ISAC/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    +++++ NEXT CUCM sends a trying for the INVITE it received +++++++++++
    00869562.001 |14:58:14.065 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46243,NET]
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000015ec
    From: "Emre ESEN" <sip:[email protected]>;tag=544e42f26d0b001d00007cc9-000044a3
    To: <sip:[email protected];user=phone>
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Allow-Events: presence
    Content-Length: 0
    ++++NOW CUCM evaluates the DTMF supported by the phone to determine how to inform the phones to send the remaining dtmf digits++++
    From the INVITE cucm concludes that KPML and rtp-nte is supported
    00869566.009 |14:58:14.066 |AppInfo  |setEndpointsDtmfCaps: KPML Supported.
    00869566.010 |14:58:14.066 |AppInfo  |setEndpointsDtmfCaps: Detected inband DTMF support
    Next CUCM generates kpml event pkg which is going to be used to receive the remaining digits from the phone
    00869590.001 |14:58:14.067 |AppInfo  |SIPEventPkg::SIPEventPkg 0xe4a1d1e0 scbId[16725], event name[kpml; [email protected]; from-tag=544e42f26d0b001d00007cc9-000044a3], id[]
    +++ Next CUCM sends a SUBSCRIBE to the IP phone for kpml event +++++
    00869594.001 |14:58:14.068 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46244,NET]
    SUBSCRIBE sip:[email protected]:52910 SIP/2.0
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce719b37856
    From: <sip:[email protected]>;tag=480227084
    To: <sip:[email protected]>
    Call-ID: [email protected]
    CSeq: 101 SUBSCRIBE
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    User-Agent: Cisco-CUCM10.5
    Event: kpml; [email protected]; from-tag=544e42f26d0b001d00007cc9-000044a3
    Expires: 7200
    Contact: <sip:[email protected]:5060;transport=tcp>
    Accept: application/kpml-response+xml
    Max-Forwards: 70
    Content-Type: application/kpml-request+xml
    Content-Length: 424
    <?xml version="1.0" encoding="UTF-8" ?>
    <kpml-request xmlns="urn:ietf:params:xml:ns:kpml-request" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd" version="1.0">
      <pattern criticaldigittimer="1000" extradigittimer="500" interdigittimer="15000" persist="persist">
        <regex tag="Backspace OK">[x#*+]|bs</regex>
      </pattern>
      </kpml-request>
     +++ Next we get a 200 OK to the SUBSCRIBE from the ip phone ++++
     00869595.002 |14:58:14.118 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 459 bytes:
    [46245,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce719b37856
    From: <sip:[email protected]>;tag=480227084
    To: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 101 SUBSCRIBE
    Server: Cisco-SIPIPCommunicator/9.1.1
    Contact: <sip:[email protected]:52910;transport=TCP>
    Expires: 7200
    Content-Length: 0
    +++ NEXT the IP phones sends the remaining digit dialled on the phone to CUCM +++
    00869603.002 |14:58:14.183 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 573 bytes:
    [46247,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000045c8
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1000 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 0
    00869608.001 |14:58:14.183 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46248,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000045c8
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1000 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++Next the IP phone sends the next digit. Here its important to note that the NOTIFY doesnt contain the next digit,
    the NOTIFY is still the same as the first digit but the next digit is carried in the xml document attached to the NOTIFY.
    At this point I will insert a paragraph from the RFC 4730 for SIP KPML
    +++++++++++++
    The event package uses SUBSCRIBE
       messages and allows for XML documents that define and describe filter
       specifications for capturing key presses (DTMF Tones) entered at a
       presentation-free User Interface SIP User Agent (UA).  The event
       package uses NOTIFY messages and allows for XML documents to report
       the captured key presses (DTMF tones), consistent with the filter
       specifications, to an Application Server +++++++++++++++++++++++++++
    00869609.002 |14:58:14.209 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46249,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00003c9d
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1001 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="0" tag="Backspace OK"/>
    00869622.001 |14:58:14.210 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46250,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00003c9d
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1001 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++ Again we get the next digit ++++
    00869624.002 |14:58:14.262 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46251,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK0000310f
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1002 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="8" tag="Backspace OK"/>
    00869637.001 |14:58:14.263 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46252,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK0000310f
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1002 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++ Finally we get the last digit ++++
    00869638.002 |14:58:14.390 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46253,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00006c1c
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1003 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="0" tag="Backspace OK"/>
    Once digit collection is completed CUCM proceeds to finalise its digit analysis process.
    Note that digit analysis is carried out for each digit that is recieved. I have only included the final DA here
    00869648.003 |14:58:14.391 |AppInfo  |Digit Analysis: star_DaReq: Matching SIP URL, Numeric User, user=4080
    00869648.004 |14:58:14.391 |AppInfo  |Digit Analysis: getDaRes data: daRes.ssType=[0] Intercept DAMR.sstype=[0], TPcount=[0], DAMR.NotifyCount=[0], DaRes.NotifyCount=[0]
    00869648.005 |14:58:14.391 |AppInfo  |Digit Analysis: getDaRes - Remote Destination [4080] isURI[0]
    00869648.012 |14:58:14.391 |AppInfo  |Digit analysis: match(pi="2", fqcn="9106", cn="9106",plv="5", pss="", TodFilteredPss="", dd="4080",dac="0")
    00869648.013 |14:58:14.391 |AppInfo  |Digit analysis: analysis results
    00869648.014 |14:58:14.391 |AppInfo  ||PretransformCallingPartyNumber=9106
    |CallingPartyNumber=9106
    |DialingPartition=
    |DialingPattern=4XXX
    |FullyQualifiedCalledPartyNumber=4080
    |DialingPatternRegularExpression=(4[0-9][0-9][0-9])
    |DialingWhere=
    +++++Once this is done CUCM then proceeds to send the call out to to the intended destination as configured in the RL ++++
    00869701.001 |14:58:14.435 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.250.0.13 on port 5060 index 2754
    [46256,NET]
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce931ee3d74
    From: "Emre ESEN" <sip:[email protected]>;tag=16726~813ee89e-33db-4d58-9f6a-61542cc840ee-24419585
    To: <sip:[email protected]>
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces

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