Question about Creative Cloud Support

Question

I believe I still have about 20 days left of the original support that came with my subscription to Creative Cloud. How do I use that support? I don't think I've talked to support other than in the product help questions yet. I also need to find out what type of support I should buy after that runs out. I'm a designer who has started building websites with Muse. I am also trying to understand Business Catalyst hosting. "Thank you", in advance!

Answer 1

certifies the Domain, or is that for GoDaddy to do?
Not clear on what you mean by certify the domain? If you mean purchase and register a domain, then yes, you can do it with GoDaddy
    - can direct me to the web Business Registration site. Is there a cost for web B.Registration?
Again, not sure what web business registration you are referring to?
- can generate or provide a SSL certified domain certificate for use on my client's web-site?
Yes, all BC sites use a shared certificate under the worldsecuresystems.com domain.
- provides SEO, and what exactly does that include?
Business Catalyst has all of the SEO features such as Meta tags, SEO friendly URLS, etc.
    - has custom targeted lists available for different industries & businesses in your e-mail marketing program?
Absolutely. BC has a great email marketing setup. It does what you mention and more ....
- has a way to e-mail the support department directly? Or communicate in a way other than chat? I am new to web-stuff. I've been a Marketing/Advertising/Print designer/production guy for 30 years.
      (I remember squeeky marker & chalk layouts, and keylining!)
There is an additional support forum for paid partners as well as faster track to Live Chat and second level support.
- can tell me how to become a partner. I don't want to pay a thousand dollars. But I have at present, 4 sites I will be doing. I would guess I'd be an "individual" or "developer".
You can become a Free partner. It doesn't have all the extra support features and many of the perks though. Any paid partner such as myself can send you a promo code for a small 5% discount on a paid partnership as well.
If you have already created a BC site, you are already a Free Partner. Go to anyone of your BC sites you created and add /partnerportal to the address. Example; mysite.businesscatalyst.com/partnerportal
Login with your ID that you used when creating the sites. You can access all of your sites from that one location.
Hope that helps!