Question about customer line item clearing

Hello everyone,
There is one question here. Since from the result of FBL5N in SAP, the total amount of AR is zero, but the cleared /Open symbol still show these items are open. Itu2019s very strange because these should be shown as cleared items as the total amount is zero.
Do we have to clear them manually? or does it take time to show effect in the system?
Plz explain.
Thanks
Leena...

Hi Leena,
While pulling the customer report for open item by giving today's date if you are still finding open items being there total to zero, you need to manually clear them. Transaction Code-F-32
Warm regards,
Murukan Arunachalam
Edited by: Murukan_A on Jan 5, 2012 10:21 AM

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