Question about document being inaccessible after saving this may be long!

for some reason when i save a document i am not always able to re-access it. i have a number of documents "saved" to the desktop (i don't know how they got there), i can't delete them ( i don't have
"sufficient privileges") and when I go to open them to either attach to an e-mail or just re-read they are greyed out! I can no longer download documents from the internet because I don't have enough disk space but I just emptyed the trash bin (whew!) I am EXTREMELY frustrated and am overjoyed that i finally figured out how to get to this forum. please help me!

Thanks to all of our valued community members for your suggestions.  Adding to what was stated, the upgrading of a phone for says on that same line that did the upgrade under a new two year agreement. The contracts do not swap when doing a phone swap. You can switch phones after the upgrade as desired. The backing up of all the contacts is suggested on both phones. You may want to process the upgrade in the store; whereby they could request and be assisted with doing a phone book transfer on each line. Please make sure your Husband's Mom phone is with you to the store with her phone available, and that you are authorize the upgrade by being an account manger.
Also giving your Husband's Mom your Fascinate phone, she would need the $29.99 data plan to activate the Fascinate phone on her line. Please inform her before doing the upgrade and the swapping of the phones.
Thanks,
edw@vzwsupport

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