Question about Excel export from Infoview

Can someone please verify this for me?
I need to be able to export the results of a report to MS Excel.  When running a CR on demand, or scheduled, through the InfoView and then exportiing as "Excel with Data Only" we get an error that reads "A request was canceled.  The necessary security privileges could not be verified.  This indicates a problem with the security server."
I suspect we are getting that error because Excel is not installed on the BOXI server.  Is this a possible cause?  Any other ideas to check into?
Thank you,
- George

ANd exactly sorry, this is useless. You have not provided any details about your export settings, version of AI, system info, how you are trying to view and so on. Just saying that it doesn't work is simply not good enough.
Mylenium

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