Question about Folder with an exclamation Point

Please Help.
I have an Ipod Mini. I think when i was trying to update my media library, i may have erased the software on it? Now when i turn it on, there is a folder with an exclamation point on it, and won't load. I installed the latest IPOD software, and it only has the RESTORE option available for choosing, not the software update. It says i need a software update, but the button is not available to update. Can someone please help me out? If the description is unclear.. i took a screen shot that I can send out. Thanks

See these.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.
You most likely need to restore it.

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HT2188 I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.

My ipod displays a folder with an exclamation point

well my ipod displays a folder with an exclamation point and it says "go to apple.com/support/ipod" and i went there and nothing it said helped me out....and to top all that off my ipod is making a wierd noise....does anyone know anyhting i can do?
Windows XP

Try the troubleshooting steps set out on this page: "iPod shows a folder icon with exclamation point when you turn it on" http://docs.info.apple.com/article.html?artnum=61003
If they don't work and it continues to make strange noises then return it as it is probably a more serious fault than you can fix youirself

MY IPOD SHOWS A FOLDER WITH AN EXCLAMATION POINT!!!

HOW DO I FIX IT? I TRIED REINSTALLING ITUNES AND I DONT KNOW WHAT ELSE TO DO. I LEFT IT IN MY CAR FOR A WEEK AND IT JUST POPPED UP? WHAT CAN I DO?
nano Windows XP

1. STOP SCREAMING!
2. Follow the 5 Rs, in the order listed:
1. Reset your iPod.
2. Retry with a different USB port.
3. Restart your computer.
4. Reinstall iPod and iTunes software.
5. Restore your iPod.
More info here: http://www.apple.com/support/ipod/

Folder icon with an exclamation point

My ipod told me I had a corrupt disk so I restored it. I then tried to sync it with my itunes library but after a while it said "The iPod (my name) cannot be synced. The required file (or disk) cannot be found." And then it says the sync is finished. When I look at my iPod, only a few of my songs appear as opposed to the number that it got to when syncing. I then tried restoring it again but the computer now freezes and doesn't find the ipod and only unfreezes when the ipod is unplugged. Occasionally itunes comes up with a message about my ipod being corrupt and needs to be restored even when the ipod isn't plugged in. Now the folder icon with an exclamation point has come up on my screen, and it will not connect to the computer at all. I have tried putting it into disk mode but it still doesn't work. does this mean that I have no hope and I will have to buy a new one??

I have tried all of those. when i even tried to
restore factory settings, it said ipod manager
internal error. what is that? and one other thing i
noticed, the lock symbol that appears when you slide
the hold button appers at the bottom of the computer
screen when my ipod is attached, I guess suggesting
that it is locked, but when i toggle it on the ipod
itself it appears and disappers as indicated. this
is driving me nuts!
iPod Manager Internal Error deals with the software versions you have on your computer. One of them might be out of date. Make sure you have iTunes 6.0.4 (open iTunes, click on Help, click on About iTunes. The version is the top line of the gray text that scrolls up). Then make sure you have iPod Updater 2006-03-23.
If you need to update iTunes you can get it at
www.apple.com/itunes/download
If you need to update iPod Updater you can get it at
www.apple.com/ipod/download
If you find that your software is all up to date, try just restarting your computer, and then restoring again. (If you have your iPod in disk mode, you should disconnect it before you restart your computer).
If that doesn't work, just uninstall and reinstall iTunes. This should resolve the iPod Manager Internal Error.
As far as the lock icon goes... I'm not sure about that one. It might have something to do with having the iPod in disk mode, or it might just be acting weird because of what's going on with the iPod right now. As long as it isn't blocking you from trying the steps to fix the iPod, I wouldn't worry too much about it for now. Maybe it'll act normally once you resolve the !folder.
Best wishes,
CG

TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

I have done something terrible! nopen up, 'event' but if I click on them a triangle with an exclamation point comes up. What have I done, how can I get them back?

I have done something terrible! now some of my photos will not open up, I can see them in the 'event' but if I click on some of them I get a gray triangle with an exclamation point. What have I done and how do I rectify it?

The exclamation shows when the file path/link to the original file has been broken. Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

When I click on pic, gray square comes up with an exclamation point

My friend got on my computer and uploaded pics from my camera. I don't know what she did, but the pic I want is in the library as a thumbnail, so it looks like its there. But when i click it to edit it or make it larger, instead of the pics coming up, a gray square comes up with an exclamation point inside a dotted like sqare. What's going on?

Ava
Welcome to the Apple Discussions.
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents. The most common cause of this is User Activity in the iPhoto Library Folder. Have you altered, moved or renamed anything in the iPhoto Library Folder?
If you haven't, then try rebuilding the database. Hold down the apple and option keys and launch iPhoto. Use the resulting dialogue to rebuild.
Regards
TD

HT204318 Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point.

Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes

Moving a library: Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder.

When i try to see some of my photos the photos appear and when i click on the individual photos I get a circle with an exclamation point. What's going on?

Why am I getting a circle with an exclamation point when I try to acces my photos ?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

New ATA channel with an exclamation point appear in the device manager at each start (when no new device has been installed)

Good morning,
My desktop, (Win7 64, AMD cpu/ Gigabyte mother board) , started to generate strange problems such as my laser usb printer not reachable even after disinstal/reinstall.
I took a look in the device manager, and found 2 ATA channel with an exclamation point, "drivers not found'. I also found a USB universal controller with the same exclamation point and the same error.
I changed nothing in terms of Bios since the machine was built (AHCI, Raid not active). The main drive is a SSD on primary SATA port, classic drive on the second port.
I deleted the 3 items, the printer started to work again. They reappeared after the next reboot.
Weird thing: it looks like the problems appeared after connecting/disconnecting a Nikon camera to one of the usb port (identified as a mass storage device).
I ran multiple scans (root) in case a virus would have generated the problem, negative.
Last point (can't tell if it's related or not), my browsers started crashing randomly.
Thank you

Hi,
I'd ask your question in the Windows forums here:
http://answers.microsoft.com/en-us/windows
Or perhaps over in the Win7 IT Pro forum here, since you seem fairly comfortable:
http://social.technet.microsoft.com/Forums/en-us/home?category=w7itpro&filter=alltypes&sort=lastpostdesc
This forum is meant for reporting issues with the forums themselves, not product support.
Good luck.
Don't retire TechNet! -
(Don't give up yet - 12,950+ strong and growing)

Initial startup with question marked folder with a disk already inside

Initial startup with question marked folder with a disk already inside

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

ICloud logo with an exclamation point

I have an ICloud logo with an exclamation point in it next to nearly 3/4 of the songs in my collection. Why is my music not uploading to the cloud?

Sounds like the iTunes Match library is missing or corrupt. The exclaimation point in the cloud icon means (from http://support.apple.com/kb/ts4124):
"This icon may be displayed if the song file is corrupt or if there was an error uploading the song. Try updating iTunes Match (Store > Update iTunes Match) to resolve this. If updating does not resolve the issue, try importing a new copy of the song into your iTunes library."
If this is happening in iTunes on your computer, iTunes will try to locate the song on your computer if that's where it originated from rather than from iCloud because it assumes it is still there.
You may want to post this question over in the iTunes Match forum: https://discussions.apple.com/community/itunes/itunes_match.

When i enlarge photo (on some of my pictures) it quickly changes to a triangle with an exclamation point in the middle - how do I correct this problem?

It started a few days ago. I was looking through my photos. I could check them when they were smaller - as soon as I enlarged them - screen turned black, a grey triangle with an exclamation point appeared in the middle. It is not changing every picture - just some. How do I get rid of this problem? What caused this in the first place? Any help would be appreciated.

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
Happy Holidays

I am having trouble viewing some of my pictures on iPhoto. A triangle with an exclamation point in the middle pops up instead, what can I do to get my pictures to show again?

I am having a hard time viewing some of my pictures or event file in my iPhoto library. Most of my pictures look blank with a black background and a triangle with an exclamation point in the center of the screen. Is there a way I can fix this issue?

Are they RAW image files and not JPG files? iPhoto does not support all types of RAW files. Get a Real Image Viewing/Editing/Cataloging program which iPhoto is not.

Question about Folder with an exclamation Point

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