Question about mountain lion.

Hello,
as an owner of a new macbook pro (bought July 25th, 2012) is it sufficient to send the application for upgrade or is it necessary to send the purchase receipt as well? Thanks

Welcome to the Support Communities. Post back if it's not explained during the ordering process:
OS X Mountain Lion Up-To-Date Program

Similar Messages

  • General question about Mountain Lion

    I've kept clear of Lion on both my MACS because of all the "bad press" it got, I'm still running Snow Leopard on my MACS and I've never had a day of problems with either. Also I run Logic Studios on both my MACS and didn't want to chance having issues with interface compatability, lack of drivers and such. My question is kind of simple and for better or worse comes down to opinion, what is the general feeling about Mountain Lion? Is it a big improvement over Lion? Is it more stable with less bugs? Any issues running Logic? I'm "playing with the idea" of upgrading but I want to do my research first. If Mountain Lion is not a big improvement over Lion or if people are having issues with running Logic I'm going to stick with SL.
    Thanks for your opinions in advance.

    Be cautious about listening too much to replies you're likely to get. These sort of questions in a place like this are like magnets to people who are having problems and want to complain about it. You're likely to hear some horror stories that don't represent the majority of cases.
    ML has been excellent so far for me, faster than Lion and no serious bugs I've discovered so far. But if you upgrade, be sure to do your homework: backup, check compatibility of all your software (including things like printer drivers) and repair the hard drive with Disk Utility before installing.

  • Question about Mountain Lion on iMac 27

    I recentely installed Mountain Lion on my iMac, and after the computer restarted and everything.  When I click on an icon, it doesn't go into the program or the apple menu too.  What can I do to solve this problem?

    That is checked (of course); however, I just actually tried the wireless mouse that came with the iMac and that works using a click - it does not work with my wired third party (Macally) USB mouse which is what I use (I do not care for the "un"ergonomically shaped Apple rodent). And it used to work with my Macally mouse, so something was definitely changed with the Lion release. I actually sent in a bug report for "loss of functionality" - didn't get me anywhere, LOL.

  • Quick question about Mountain Lion

    Do you only get dictation, or the ful siri functions?

    Dictation is an announced feature. There's been no mention of Siri.

  • I am new to mac, but i keep reading about Mountain lion.  I just bought my Mac book Pro less then a month ago.  my current software is OS X 10.8.2, Do i already have mountain lion?  How do I check to see?

    I am new to mac, but i keep reading about Mountain lion.  I just bought my Mac book Pro less then a month ago.  my current software is OS X 10.8.2, Do i already have mountain lion?  How do I check to see?

    As the others have stated, you're on Mountain Lion with 10.8, anything. But you can check your version of the software by going to the apple in the upper left corner of the screen and clicking it and selecting "About This Mac". That will open a box that shows your software version. Once there you can click on "More Info" that will tell you everything about your specific mac configuration.
    Welcome to the Mac family.

  • HT4788 How about Mountain Lion?

    How about Mountain Lion?,I can't go to the library folder,how can I do?

    Or you can just hold down the Option key and go to the Go menu in Finder. The Library folder will be shown there so you can select and open it.
    Regards.

  • HT201272 Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X

    Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X which I have already paid for. Any ideas to retrieve this?

    When you submit a podcast you should get an email acknowledging the submission. If you subsequently submit it again you will get an error message saying that it's already been submitted.
    It then has to be assessed by a real person, which can take some time - a couple of weeks seems to be common, but it can be longer: however since March seems an unreasonably long time.
    When it's accepted (or rejected) you should get an email saying so, in the first case giving you a link to the Store page.
    More than that I can't tell you: obviously I don't have access to the inner workings of the Store. You could try asking Support, but I have to say you probably won't get a helpful answer. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • New Mac user. Question about restoring Lion

    I've had my Macbook Air for a few months now (just after the last refresh) and I love it, but I was just curious about something.. I recently had to format my PC laptop and afterwords realized some of the stock programs such as my DVD burning software etc were gone. I swore I had a disc that had all that stuff on there, but I was wrong.
    My question is, my Macbook Air came with iMovie & the iLife applications and I really don't wanna lose that stuff if I ever need to restore my Macbook for whatever reason. I know I can do backups, but with Mountain Lion coming out I might wanna do a clean install of it. I guess since this is my first time ever dealing with this I was curious if I would lose that stuff or how it all works since I wasn't given a restore disc or whatever. I know I can just redownload purchased applications from the AppStore, but I never purchased iMovie, Photobooth, iPhoto etc and I really REALLY don't wanna have to buy them just because I restored. So yea...how does it all work? Thanks

    The smartest thing you should do is backup your system on a regular basis. If you do this when you do a clean install  you will have all your apps, data files, settings etc. I would recommend creating a clone of your system at least weekly (I do mine nightly) using SuperDuper! or Carbon Copy Cloner . Also Apple covers the subject of recovery in a couple of advice letters Lion Recovery Disk Assistant & Lion Recovery, OS X Lion: About . Look these over for additional information.

  • What is difference? about mountain lion.

    when i search google ma os x mountain lion ,comes many results that say download free mountain lion.it there in app store for about 20 $.what is difference of free version with 20$ version on app store.would apple ban free version users from services same app store,face time,... .please explain.

    Apple - See if you qualify for a free OS X Mountain Lion

  • Frustrated about Mountain Lion too... but.....

    I actually have been very excited for this Mountain Lion update! I am a new Mac user, this 27 iMac that I got on 6/21 is AMAZING, and already I feel that I will never venture back to Windows. After learning this OS, and finding out how easy it was, and just made more sense than Windows... I was even more excited about the update that integrated all the iOS stuff, as I have an iPhone and iPad as well. ( got the ipads the same day.. iphone user for 2 years).
    I requested the code on the 25th, and have yet to get it in my email. Yeah, I am frustrated but after really thinking about it, the bottom line is.. I will get it, I won't have to pay for it, and all will be well. I am not sure why there are so many people on these forum that are so upset, that they start condemning apple because something is not perfect.
    LOL maybe I am still used to Windows where nothing was perfect, and this would have been a normal thing to expect. Oh well... I still am excited to get my code, and check out the new features. Also, I am sure I will run into lots of issues that I have not attempted yet, and will need help, and I hope to come to these forums and find the answers I need.
    Thanks.

    I requested the code on the 25th, and have yet to get it in my email.
    "Upon receipt of your completed order form and proof of purchase, a content code for OS X Mountain Lion, redeemable on the Mac App Store, will be emailed within 24 hours of order qualification."
    From here >  Apple - See if you qualify for a free OS X Mountain Lion upgrade.
    If you don't receive the code today, use the email form to contact Apple here > Apple - Support - Mac App Store - Contact

  • HT1338 Question about installing Lion on an older Mac, can anyone help?

    i have a late 2006 iMac that I am giving to my daughter. I upgraded to Snow Leopard, OS X 10.6.8 but am concerned about going to Lion. I read that to install Mountain Lion you need to have an early '07 Mac.  I read here that someone had installed Lion on an '06. I know that it must have at least 2 GB of memory and need to upgrade from the 1 GB that is on the '06.  Don't want to spend the money on the additional memory if I am not going to be able to download and run Lion OS.  Can anybody help me on this?

    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    The above are the facts. You cannot install Mountain Lion on a non-qualifying model. What you've read about probably is about installations of the Developer Preview 1. However, that stopped with the subsequent releases including this release.
    You may be able to run Lion on the computer if it's a Core 2 Duo model. Lion will require at least 2 GBs of RAM. However, we aren't sure about where you can buy Lion, but customers may be able to purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]

  • Any news about Mountain Lion not closing open files / folders on smb server shares?

    Hey Apple, anyone listening?
    Are there any new about this issue, where Mac clients cannot move/edit/rename each others files and folders on a smb server share? We are a graphics work group in an otherwise Windows-centered enterprise. We have mac clients with OS X 10.5.8, 10.6.8, and recently 10.8.5. None of the older clients can work with files or folders created by the new machine, meaning that InDesign files will open read only, files and folders cannot be moved or renamed. This is absolutely critical in a flexible work environment, where any graphics designer must be able to jump into any other project on short notice.
    As mentioned in other threads around the web, this seems to be a problem not with file permissions but with the finder not releasing/closing files and folders correctly when not actually in use. (a known issue is the fact, that i.e. Acrobat pdf must not be viewed in column views preview, if anyone else wants to overwrite that file, but this issue here goes much further). We urgently need a fix for that!
    I'm really desparate about this topic, since the IT-department is already reluctant to offer mac support and to look into these problems; if there is no solution to this, we will be switched to windows workstations by the end of the year ... Apple, do you want that? We surely don't!
    A frustrated user

    Hi,
    thanks for your answer. Does that mean, that there is a solution to this on the server side?  Is this ACL stuff a matter of setting up the server correctly, rather than a problem with mountain lion's networking?
    If i could be sure about this, I would approach our IT department... (the are just waiting for some Mac User pestering them ) ...

  • Bought my mac august 12... and im only just finding out about mountain lion? abysmal

    so i bought my macbook at the beginning of august 2012, and 13 months on when i go to purchase a version of logic for the first time i'm only finding out that actually
    a) i didn't get the newest os at the time &
    b) i was entitled to a free upgrade.
    why was i not told this at the time of purchase? what kind of company puts the onus on the customer in this situation? this is an abysmal bit of customer service on apple's part and i'm so frustrated. it's only £14, but it is the principle of the thing (and having to pay an extra 10% above what i want to pay for logic).
    least i deserve is a refund for mountain lion. not happy at all. but of course, apple has no complaints department. the arrogance.

    No complaints department?
    Have you actually tried contacting apple customer support? I for one have found them to be most helpful in store and on the phone. Second to none in fact.
    You're obviously frustrated, but perhaps try talking to apple. I'm Sure that they would honour an upgrade in my experience of having dealt with their customer services department (although I'm not guaranteeing it). They would only need to check when your machine was purchased to see that you would have been eligible, and a short phone call to explain your situation would more than likely suffice.
    I have never found Apple to be an arrogant company in the slightest. The complete opposite in fact.

  • HT5022 what about mountain lion?

    exact same problem only cannot install the utility on mountain lion, can anyone help?

    found a solution! it worked for me. here it is: http://frank.is/mountain-lion-and-the-old-airport-utility/

  • Two Beefs about Mountain Lion

    1. The loss of stickiness in Saving a file. Up until I loaded Mountain Lion the OS would remember the last folder/location where I saved a file and would present that as the assumed default. No more! Mountain Lion always wants to save to the Document folder. I never save there — too cluttered with files various apps have auto saved their crud. Mountain Lion requires several clicks to get to where I want to save. Almost always it's to the same location I last saved something to.
    2. Mail defaults all new eMail documents to my iCloud address. I have several addresses loaded into Mail, and the iCloud one is definitely not my default. I have these various addresses for a reason. Up until Lion Mail remembered my most frequently used for addressing new mail. Now every time I send Mail I have to remember to change the address. Confuses my correspondents and frustrates me.
    These may seem trivial. But they're not.

    Morley:  This from a comment from the very bottom of that same article (but only if you're comfortable in Terminal... and always have a full back up in the wings when changing stuff this way):
    "Use below Terminal command.
    Save to disk (not to iCloud) by default:
    defaults write NSGlobalDomain NSDocumentSaveNewDocumentsToCloud -bool false
    If you would like to bring the functionality back then use 'True' at the end of the command."
    Undoubtedly, somebody will come out with a free app to do this sometime. 
    This way, if you use iCloud, this should fix problem number 1.
    For problem number 2: perhaps use a different email app. 
    Hopefully, Mountain Tweaks at some point will add functionality to overcome these issues: http://tweaksapp.com
    (Trying to be helpful, not cheerful)

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