Question about my serial number?

I received the Adobe CS5 Master Collection from my university, and did all the process of sending my information and my I.D. scan to adobe. After three days they successfully got back to me with a serial number, however, that does not seem to be the one that I have to use because that one contains letters and a larger amount of numbers of what the program asks to fit in. I re-opened my case but I want to make sure that it is not me the one making the mistake.
my process was:
recieved the box with the DVDs
filled my information and sent adobe my ID and Coupon Code
recieved the email with the wrong serial
installed the program, and when I was prompted to type in it, it wouldn't let me type the words. and when I typed only the numbers, I couldnt fit them all and recieved an invalid serial message.
re-opened my case with this information.
another thing that might be helpfull, is that on the email it said: "CS5 Master Collection: Color Finesse CS5: **** (serial #) etc.... "
so what is Color Finesse, is that something different and what have may caused this?
any quicker solutions?
thank you.

Hi, J. Davis!
Regardless of who does the logic board replacement, you'll still lose the System Profiler info on the serial number.
Here's a view of my own G4's System Profiler, for which Apple replaced the board a few years back. Please note the blank serial number for the last entry.
Gary
1GHz DP G4 Quicksilver 2002, 400MHz B&W rev.2 G3, Mac SE30   Mac OS X (10.4.5)   5G iPod, Epson 2200 & R300 & LW Select 360 Printers, Epson 3200 Scanner

Similar Messages

  • HT201471 Under General and About my serial number is MC769LC/A what generation iPad is this?

    UNder General, and About, my serial number is MC769LC/A......what is my  iPad generation number?

    iPad 2.

  • Odd question: retrieving a serial number

    This is an odd question, and I can't find anywhere appropriate to ask it. Is there any way I can look up the Apple products that are registered to me? I had a MacBook stolen last week, and I need the serial number to report to the police on the odd chance that they find it. I can't seem to find the serial number anywhere in my files. Can I get that info from Apple? If so, how?

    Try calling Apple for that info. I don't know of any place on their website that you can retrieve that information.
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

  • The problem about the serial number is invalid

              Hello. I am Zhang Chunwu, I downloaded in the network above Photoshop CS6, Adobe ID [removed by admin] is not valid serial number tried many are invalid serial number, you can provide serial number permanent and effective? Thank you!

    Hi Zhang (I hope that is the polite way to use your name)
    Where did the serial number come from?  You should be able to log on to your Adobe account, and find the correct serial number from your Orders page.  If this does not fix your problem, you will need to contact customer support, as this is a user forum, and we can not access that sort of information.

  • Hi - I haVE A QUESTIONS ABOUT MY SERIAL # CAN YOU HELP ME

    hELP

    And what would be the question? You're not telling us anything. Not what product, not what computer and operating system, no nothing, which makes this whole post utterly and completely pointless. In any case, chances are you will have to call support. Nobody here can manage serials directly.
    Mylenium

  • A question about date and number formats

    Hi,
    I have to change date and number formats from USA to UK format. Is the only place I must do that in user settings (SU01) ? I mean, is this enough or are there any other customizing settings, in FI for example ?
    Thanks in advance,
    Paulo

    I tested very much and the only place we should set it is on user settings

  • Also Question about create Random number

    What's the best way to create random number in main method, which will allow the number (random) to be stored into content of queue. I was thinking somewhere along the road, is this the appropriate way to handle this?
    import java.util.*;
    public static void main(String[] args)
            Queue q=new Queue();
    Random random = new Random ();
            for(int i=0;i<12;i++)
               q.add(random);
              

    Close, but not quite. That will add the same random number number generator (no random numbers) to the queue 20 times.
    Look at the methods in the Random class to find the one that suits your needs for using the generator (the Random) to generate a random number.
    http://java.sun.com/j2se/1.5.0/docs/api/java/util/Random.html

  • Question about max. Number of allowed devices (Creative Cloud)

    Dear all, I want to use the Creative Cloud Software (Photshop & Ligtroom) on two Macs (Mac Pro stationary and Mac Book Pro mobile). For very fast work (sort, etc.) I would also like to use the iPad. Is that possible? In the FAQs there speaking of two devices (not three). Thank you for explanation! Best regards, Ralph

    you can have at most 2 concurrent activations.
    you can install cc on an unlimited number of devices.  but if you try and activate on a 3rd, you will be prompted to sign out (deactivate) from the other two.

  • Yet another question about "bad magic number error"

    I have acquired a Sun Blade 1000 w/o installed OS and a set of genuine Solaris 10 media. As a Solaris neophyte I'm either being stupid or I've got a real problem and I can't tell which. So help would be greatly appreciated.
    With the sparc disc in, if I let the machine start up I get a common error message for used sun kit:
    Bad magic number in disk label
    Can't open disk label package
    Boot device: net File and args:
    Timeout waiting for ARP/RARP packet
    I stop-a and try to boot from the sparc disc and get the error message:
    Boot device: /pci@8,7000000/scsi@6/disk@6,0:f File and args: -s
    Bad magic number in disk label
    Can't open disk label package
    Can't open boot device
    Using probe-scsi-all shows the Seagate HDD (LiD: 1 HA: 1 LUN: 0 ...), /scsi@6,1, and the Toshiba DVD-ROM (/scsi@6). If the DVD drive is done in how can I tell and what are the specification I need to look for in a replacement?
    null

    Hello "null",
    please check if the data cable to the DVD is properly attached.
    Some early versions of the Toshiba DVD drive won't boot from a DVD due to outdated firmware (1007).
    Review the version (either 1007 or 1009) in the probe-scsi-all output. If the drive currently uses the old firmware,
    the fix is to update the drives firmware (1009), which indeed requires an installed Solaris. The updated DVD firmware is contained in patch 111649-02.
    If the firmware is uptodate and you have access to CD media (Solaris 9 or 10) you can the try to boot from
    Solaris 9 Software 1 or Solaris 10 CD 1.
    If no CD media is available, just download the image file of CD 1 from the download center and burn a CD (slower burning speed recommended). Boot from this CD into single-user mode (boot cdrom -s). If this succeeds, download the other CD images and use them to install Solaris.
    As a replacement drive any SCSI DVD that can be jumpered to 2048 byte blocksize works.
    Michael

  • Quick question about System Change Number(SCN) in FlashBack Query topic

    i know tht we can get the SCN of the database using flashback concept as follows
    SQL> execute :myvariable:=dbms_flashback.get_system_change_number();
    PL/SQL procedure successfully completed.
    SQL> print myvariable;
    MYVARIABLE
    451578
    for example i made some insertions into a table after this and commit is executed. If i want to rollback this transaction thn i can use
    SQL> execute dbms_flashback.enable_at_system_change_number(:myvariable);
    PL/SQL procedure successfully completed.
    but what if i dont know the SCN of the database before the transaction(insertion in to the table). If i want to rollback the database to state where i don't know the SCN of that particular state, thn how can i do tht.
    i know tht we can do it using timestamp method....but i want to know how we can use this SCN concept in this situation.
    Thanks in advance....

    Maybe you can use [ FLASHBACK_TRANSACTION_QUERY|http://download.oracle.com/docs/cd/B19306_01/server.102/b14237/statviews_4186.htm#i1628130] view .

  • Recurring serial number Problems

    I am having continuing problems with serial numbers. It started back with update 1.3. After a successful install of Lightroom 1.0 and then 1.1 update, things were fine. When I attempted to install update 1.3, my password was no longer accepted. Everything worked except I was in the 30 day demo mode.
    I worked with Adobe support on the phone for several hours and we removed/installed everything several times. I was alwasy able to install off of the CD but updates would not recognize the serial number. We removed all directories and registry entries but nothing helped. Their final solution was to remove ALL Adobe products and try again. I wasn't prepared to do that at the time so I told them I would call back. The next day, after doing nothing, Lightroom had accepted the number and was functioning as it should, with no question about the serial number.
    Now, a couple of months later, I upgrade my motherboard and reload Windows. Now I can't get even the CD install of Lightroom to accept the serial number. Somewhere there has to be a config file or registry entry that I causing this. I have deleted all that I can find but it hasn't helped.
    Anyone have any suggestions?
    Thanks,
    John Ritter

    You have to contact Adobe support , they will check and will let you know the serial number is legitimate or not..
    Also get the serial number checked weather it  is for Photoshop CS5 extended or for some other product.

  • Serial number registration ipad problem

    Hello,
    I have a question about the serial number registration,iff i wanted to register my serail number of my ipad the apple support says that the serial number all rwady is register with a other account i try every email witch i have but no hit.
    How i can fix this problem? And i am the first owner of this ipad,
    Gr.
    Faikol

    Hi Ravi
    Thank you for taking the time to reply and comment.
    I installed from the eLearning Suite 1.0 which I purchased
    online and downloaded. I had originally used a trial version of
    Captivate 4, but I removed this before I started and also used the
    CS3 Script clean up that the tech support chap talked me through.
    I can successfully open Dreamweaver, Flash, Photoshop and
    Acrobat with the serial number being used just once when asked for
    it during installation.
    However when I went to open Captivate it comes up with the
    box asking if I want to use the trial version OR put in my serial
    number. It won't accept the serial number, even though it worked
    for DW etc that came with the same Suite and was part of the same
    installation process.
    I have uninstalled once and repeated the process after the
    clean up script but get the same error and I also removed CS3 Web
    Edition before I started.
    Incidently it does work in trial mode but the days are
    counting down and I have a big project to work on over the next 6-8
    months or so.
    Kind regards, Sheila

  • HELP ASAP!! PSE5 "elements user name organization or serial number is missing or invalid.  thsi application cannot continue and must now exit

    HELP!!!!  I am a graphic designer I LOVE my version of Photoshop elements 5... I am also a Mom of two who depends on my party supply business as my only income currently!!!! 
    Upon opening to work on a party supply order DUE TODAY for a kid's first birthday I got this ERROR MESSAGE:
    "Your adobe photoshop elements user name organization or serial number is missing or invalid.  This application cannot continue and must now exit"  And then closes.....
    I don't know where my disc is to uninstall/reinstall since I got this program Oh say 10 years ago....  WHAT DO I DO!!?  I am in complete PANIC mode!
    Anyone?! Chat said they couldn't help me it's too old?!?!  HELP

    Hello ...Mom,
    here you will find (if stored at Adobe) "General infos about your Adobe Account" https://www.adobe.com/account.html. To see what Adobe has saved about your serial number, please have a look there: http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    On the other hand you could use a non Adobe program, like
    Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • Photoshop CS4 - Adobe chat customer support can't remove serial number

    I purchased a USED copy of Photoshop CS4 via Ebay. When I received the package and DVD I was supicious of the authenticiaty. I chatted with Adobe Customer support about the serial number validity against my Adobe ID. They said the serial number is "valid". I know that serial numbers can be "faked" and I don't want to install malware on my computer. I never installed the software or activated it.
    I would like to have the serial number removed from my Adobe ID account so I can return it to the seller without issues. Chat says they can't remove a serial number.
    Question - who can, if Adobe can't. I need to make sure this isn't linked to me.
    Harley

    To add to the discussion, regarding why I don't want to install:
    1) The seller agreed to provide an Adobe Transfer of License form (prior to my purchase) and he's not provided the form and will not.
    2) The package arrived from an overseas location which was not on the original sale.
    3) The box packaging has some suspicious markings (per Adobe's website link on How to spot counterfeit Photoshop CS4 product) - the box labeling has Adobe Genuine printed in Gold, the description has IE and not UE in the title, it is listed as Made in Singapore, the DVD has the serial number taped to the back of the case
    So even though the serial number checked with Adobe, I'm not interested in risking my system security with an unregistered product from an overseas seller. The seller wants it returned and will refund me. And I don't want the software registered to My Adobe ID.
    Can someone at Adobe help delink this serial number to my account?

  • Hard drive serial number from Terminal

    Hello!
    The question - how, without opening iMac - using Terminal, can I find out, what Apple's serial number is on my Seagate hard drive?
    I have a situation with iMacs in company I'm working. After multiple hard drive failures we have found out, that most of our iMacs had defective Seagate Hard Drives, which Apple provided replacement program. The program now is expired and it's impossible to find out, whether they had hard drives, that very easily may fail or not. I contacted Apple service and got comment, that problem was with hard drives, that had 13 numbers in serial number. Hard drives with 17 numbers were OK. The discussion is about Apple serial number for Seagate hard drive, not Seagate's (take a look on red square in image).
    To my question, how can I find out, whether my hard drives have 13 or 17 symbols, I got answer, that we either have to open iMac and check it by ourselves (for ~30 iMacs it's not the greatest thing to hear) or that there is a special terminal command, which may return this number, but the guy didn't remember at the moment, which exactly.

    System Profiler is the the command line tool for a lot of system info, however think it displays the same as the GUI (AFAIK).
    man system_profiler will give you the manual…
    https://developer.apple.com/library/mac/documentation/Darwin/Reference/ManPages/ man8/system_profiler.8.html
    system_profiler -detailLevel full
    Should give you the full report as text (probably the same info as enabling the full report in the GUI), you can pipe that to a file for easier searching…
    system_profiler -detailLevel full > ~/Desktop/Report.txt
    I'm not sure that you can access that Apple specific number via the command line, I would hassle Apple some more - the serial and model number should be enough for them to tie into their databases and the tiny text above that info tells you to refer to the OEM (Apple).

Maybe you are looking for