Question about problem with HP LaserJet P1102

Hello,
My name is Mariya. When we bought our printer I set it very good and it worked properly. The problem is sometimes I bring it to duty and use the printer there. One day I could not set the printer on my job and did something where was written to do the changes manually. The printer had worked then. The problem is when I came back at home and when I decided to print on my HP printer
1. It became so **bleep** slow
2. SInce then when I want to print something, before printing there is a sign said "HP printer is in an error state" and even though 10 sec. later the printer print the desired.
3. When the printer is pluged on every 10 sec. there is a strange sound which it comes out, I don't know what is it.
I hope you can hel me!
Thank you in advance!

Hi @mariatsvet,
I see that you are having issues with the printer printing slow and it is making a strange sound. I will certainly do my best to help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Remove and reinsert the toner.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Configuration Page.
Restart the Print Spooler and clear out the spool folder.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc .
Double-click Printer Spooler in the Services list.
Click on the Stop button and click OK.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type"%WINDIR%\system32\spool\printers, then delete all files in this folder.
Go back to services by holding down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc again.
Double-click Printer Spooler in the Services list.
Click on the Start button. In the Start up Type list, make sure that Automatic is selected and click OK.
Try printing again.
Did the hardware test page print fast?
Let me know how the printer connected so I can provide the proper instructions. (USB/Wireless)
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Jan 29 17:43:27 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:19 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:26 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:51 XXXX-archs systemd[1]: Started CUPS Printing Service.
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network smb
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network http
network ipp
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I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
The out put from the last command (usb-devices) I only copyed the relevant part from the printer in question.
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E [29/Jan/2013:17:44:48 -0200] [Job 14] Stopping unresponsive job.
E [29/Jan/2013:17:52:25 -0200] [Client 14] Request for subdirectory "/admin/log/error_log?".
E [29/Jan/2013:17:52:41 -0200] [Client 14] Request for subdirectory "/admin/log/error_log?".
E [29/Jan/2013:18:05:47 -0200] [cups-deviced] PID 14408 (dnssd) stopped with status 1!
E [29/Jan/2013:18:16:37 -0200] [cups-deviced] PID 15151 (dnssd) stopped with status 1!
I hope somebody could help me out to find where to change permission (if necessary) or point me out to an different road.
Thanks
Last edited by camarao (2013-02-08 02:36:36)

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