Question about the ability of Genius Bar to help with outside software...

Hi I wasn't sure where to put this, but here's my question. I'm having a problem with the Sims 2 on my Macbook and I was wondering if I go to the Genius Bar will they be able to help me or are they strictly hands off when it's not a direct Apple product?
Also, I bought an external hard drive in the Apple Store but it's not an Apple branded product. If I'm having a problem with that, can I go to the Apple Store?

If it's a question about the installation, system requirements or compatibility with your MacBook, the Mac Genius can probably help. If you're having some kind of issue while using the Sims 2, you'll probably have to contact .
The same is true with the hard drive. If you need some help getting it connected or even formatted, they can probably help. However, if it's not powering up or you're losing files or some kind of operational issue with the hard drive after it's connected, they'll probably refer you to the manufacturer.
Usually Apple can't support other vendors' products. Someone here may be able to give you some more advice, since none of us work for Apple. There may be someone here who's already had the same issue with the Sims.
-Doug

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    >
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    Attachments:
    old_legend_test.llb ‏65 KB
    new_legend_test.llb ‏65 KB

    Hi
    princejack,
    Thanks for
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    Benjamin R.
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    http://www.fluigent.com/
    Attachments:
    GraphLegend.vi ‏85 KB

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