Question about the stability of forms.

Hi:
In the last couple of days, my company basically decided to scrap the work of our team to upgrade our application from Forms 3.0 to 10g due to what our CIO has come to call "the Oracle bug."
What we have is sporadic freezes in our users. Now, from my perspective I observed that we determined that most of our freezes are being caused by
1) PCs with only 256MB of RAM and a non-compatible Dell OS image.
2) Windows for some reason runs a process called svchost.exe that runs for a couple of minutes and hugs 100 percent of the CPU.
From my point of view, our IT management was not willing to totally eliminate this two factors and reported to the company's board that Oracle admitted to an existing bug in Oracle Forms that is causing us our issues and furthermore Oracle is not willing to address such bug. Is there any thruth to this? Is there really an Oracle bug in Forms that justifies my company to drop close to 2 million dollars?
Are there other shops out there that made a similar decision?
Is Oracle Forms 10g so unstable?
Thanks,
Thomas

2) Windows for some reason runs a process called svchost.exe that runs for a couple of minutes and hugs 100 percent of the CPU.This can happen to some PCs that have automatic updates enabled. What is happening is that when the PC boots up, svchost.exe runs looking for Windows updates. If you disable the auomatic update option, then the problem goes away. It has nothing to do with Oracle. BTW, not all PCs experience the problem. Not sure why.
As far as client memory requirements, 256 seems a little low. I would think it depends on how big the forms application is. If its real big, then you might get into a swapping mode that can slow things down. Again, not an Oracle problem.
Its easy for some people to jump to conclusions and point the finger in the wrong direction before they've done their homework.
Message was edited by:
Mark Roberts

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