Question about unlocking

I have recently applied to my telco (Telstra in Australia) to have my phone unlocked to accept other company sim cards, and was told it would take up to 72 hours and that my phone would be unlocked through iTunes.
I was just wondering how the whole iTunes process works. Does iTunes automatically recognise that the phone needs to be unlocked once it goes through Telstra's system, or do I have to activate the process somewhere?
Can someone just explain the whole process for me please.

doesn't anyone know something about this?

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    Good afternoon! I addressed in the AT&T company with a question about untying of a sim card of AT&T from my iPhone, all of them made Iphone now is unlocked, I executed all points which were written:
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    Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
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    I connected Iphone to the computer and the text takes off: (Were sorry, we are unable to continue with your activation at this time. Please TR again later, or contact customer care! )
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    Hey APPLELovestory,
    We have an article that goes over troubleshooting iPhone activation issues here:
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    Tell EC version used[along with BIOS version] in BIOS Setup, system info.
    Quote
    Also a question about donation, how much I should donate?
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    Quote
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    Quote
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    Hello Victor,
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    PIN: C0001B7B4   Display/Scan Bar Code
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