Question about using iPod with a Mobile Mulitmedia system

Hi All,
I bought my wife a 16g 4th genration iPod Nano to use with her Valor Mobile Multimedia system in her car. When she plugs the iPod in the system via the iPod cable, all it says is "connecting". It seems to recognize the iPod but doesn't fully connect with it to play the music. I've tried my daughter's older generation Nano and it works fine as does my 60g video iPod.
I've tried to contact Valor but their website isn't very intuitive. I've left a message with their tech support as well as emailed them, No repsonses yet.
I would appreciate any suggestions. Thanks all.

The tv connects to your tv via HDMI or component.
The tv plays video either from it's hard drive which it gets by syncing it from the contents of your itunes library on your PC or by streaming it directly (as it plays it) from the itunes library on your PC.
Data from itunes can be sent to the tv either by ethernet or wifi.
http://www.apple.com/appletv/sync.html

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