Question: Can Flash Player Cause BSoDs?
Hi, I'm new to the forum and actually signed up mostly to ask this question.
I've had my laptop for over 18 months (19 now actually), and over the course of using it I may have had one - maybe 3 BSoD's max, but in the past 3-4 days, I've had 10 at least. Things I've noticed:
-The number of BSoD's increased after I got both Microsoft Security Essentials AND McAfee, which is a possible cause.
-I doubt it's a browser issue, because although the issue initially started in Chrome (not my default browser but the main one I've been using nevertheless), I've also had this experience in Firefox and IE10.
-Blue Screens can happen at anytime but almost always happen after 7 pm, hasn't happened before then in a while (including in the past few days).
-The BSoD doesn't happen by me just being on the computer, the computer idling, or me being on the internet; the minute I open applications/pages that require Adobe Flash Player (i.e. Pinger Textfree) I will get a blue screen within 3-5 minutes tops. After I reboot the system, I don't get another one until I reopen the application.
-Error when I reboot: Worker Thread Bad at IRQL. I've been doing research on this error and it could be having MSE and McAfee like I mentioned earlier, but I would prefer to first confirm that it more than likely isn't Flash Player since there's evidence to suggest it is.
-My system is Windows 7 Premium, 64 bit, 8 GB Ram, 640 GB Hard Drive, 2.4 GHz i5 intel processor. Something to note; I noticed that prior to today, the Flash Player I had installed was a 32 bit version. I've since been trying to see if I can install the 64 bit version.
Also, sorry I have not posted the Minidump files or any other reference files, just posted the scenario, I suppose to see if I'm the only one with this issue and/or if I should eliminate this possibility as the cause of my blue screens.
Thank you!
EDIT: I've also been scanning for viruses, and have found none.
Tech Specs for FP11
http://www.adobe.com/products/flashplayer/tech-specs.html
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Flash player causes real problems on Youtube
Flash player causes real problems on Youtube site.
I don't really know if it's a Flash Player problem or a Youtube one but Youtube used to work fine back in like 3-4 months ago, now it doesn't anymore.
The issues I encounter with Flash player on Youtube are as follows:
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So, yeah, I know what you're saying. I had the same solution work for me. Cheers. -
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Hello,
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System:
AMD i5 750
ATI Radeon 5870
Realtek audio
Windows 7 Professional 32-bit
Mozilla Firefox 3.6.6 -------------> Flash player 10.1
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070610-31621-01.dmp
6/07/2010 10:19:36 PM
0x00000116
0x85e1e2c0
0x924145e6
0x00000000
0x00000002
atikmpag.sys
atikmpag.sys+55e6
AMD multi-vendor Miniport Driver
AMD driver
Advanced Micro Devices, Inc.
8.14.01.6117
32-bit
C:\Windows\Minidump\070610-31621-01.dmp
4
15
7600
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These are the lines highlighted in red from BlueScreenView:
Filename
Address In Stack
From Address
To Address
Size
Time Stamp
Time String
Product Name
File Description
File Version
Company
Full Path
atikmpag.sys
atikmpag.sys+55e6
0x92060000
0x92098000
0x00038000
0x4bfe9cef
28/05/2010 2:25:19 AM
AMD driver
AMD multi-vendor Miniport Driver
8.14.01.6117
Advanced Micro Devices, Inc.
C:\Windows\system32\drivers\atikmpag.sys
dxgkrnl.sys
dxgkrnl.sys+8cadb
0x92098000
0x9214f000
0x000b7000
0x4ac54de1
2/10/2009 10:48:33 AM
Microsoft® Windows® Operating System
DirectX Graphics Kernel
6.1.7600.16432 (win7_gdr.091001-1312)
Microsoft Corporation
C:\Windows\system32\drivers\dxgkrnl.sys
dxgmms1.sys
dxgmms1.sys+692c
0x92bb6000
0x92bef000
0x00039000
0x4a5bc265
14/07/2009 9:25:25 AM
Microsoft® Windows® Operating System
DirectX Graphics MMS
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Corporation
C:\Windows\system32\drivers\dxgmms1.sys
watchdog.sys
watchdog.sys+107e
0x8cfe4000
0x8cff1000
0x0000d000
0x4a5bc21a
14/07/2009 9:24:10 AM
Microsoft® Windows® Operating System
Watchdog Driver
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Corporation
C:\Windows\system32\drivers\watchdog.sys
System
Provider
[ Name ]
EventLog
EventID
6008
[ Qualifiers ]
32768
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime ]
2010-07-06T12:19:26.000000000Z
EventRecordID
3580
Channel
System
Computer
Owner-PC
Security
EventData
10:17:22 PM
6/07/2010
2955
DA07070002000600160011001600C003DA070700020006000C0011001600C003600900003C0000000100000060 09000000000000B00400000100000000000000
System
Provider
[ Name ]
Microsoft-Windows-Kernel-Power
[ Guid ]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime ]
2010-07-06T12:19:06.042422100Z
EventRecordID
3584
Correlation
Execution
[ ProcessID ]
4
[ ThreadID ]
8
Channel
System
Computer
Owner-PC
Security
[ UserID ]
S-1-5-18
EventData
BugcheckCode
278
BugcheckParameter1
0x85e1e2c0
BugcheckParameter2
0x924145e6
BugcheckParameter3
0x0
BugcheckParameter4
0x2
SleepInProgress
false
PowerButtonTimestamp
0
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System:
Intel Q6600
ATI Radeon 4850 (drivers v10.9)
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Chrome 6 & ie8 Flash player 10.1
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i've read allot of people have this problem and have traced it to using flash. i hope somebody at adobe is listening and not trying to blame hardware makers or drivers about this problem.
i disabled hardware acceleration, i hope this does the trick until a real fix can be found
btw if any flash animation gives a BSOD how else could we turn it off ? Think about it for a second people -
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Intel Core Duo (2.4Ghz)
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Now that we have all of that out of the way, we can Uninstall and Install FP
This is the Uninstaller that you will download and SAVE to your Desktop:
http://kb2.adobe.com/cps/141/tn_14157.html
This is the Installer FOR INTERNET EXPLORER, download and SAVE to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
This is the Installer FOR FIREFOX, download and SAVE to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
After those are on your Desktop, you will do the following:
Close ALL browsers
Disconnect from the Internet
Disable All Anti-Virus/Spyware and any Firewall other than Windows Firewall Also check to make sure no applications that use Flash are running, check the system tray.
RUN the Uninstaller Once. Then Reboot and RUN the Uninstaller again(to make sure old files are removed)
Then RUN the Installer for IE and Reboot ONCE
Then RUN the Installer for FF and Reboot ONCE
Re-enable your Anti-Virus/Spyware and Firewall
Re-Connect back to the Internet.
Then using IE first, go to the test site:http://www.adobe.com/products/flash/about
Then using FF do the same test.
Then post back the results or if there were any problems and/or any messages.
Thanks,
eidnolb
If you have any questions before you start, post back.
Message was edited by: eidnolb add'l -
Flash Player causes Graphic card to crash then recover successfully on two identical systems.
Hello,
Ever since the latest update with Adobe Flash Player, I've been having problems with flash in general on my computer. My brother has the same exact computer and he also has this issue. I can uninstall Flash Player and the problem stops completely and the moment I install it again, the problem persists. I've looked just about everywhere and figured I'd post it on here for a solution.
The problem:
The graphic card crashes and then recovers successfully when using Flash Player in general (happens most of the time when listening to a playlist on youtube and when the webpage is loading/changing to the next song). It also causes blue squares to appear on my monitor in random places. Flash videos become disturted and appear as blocks of fuzzy colors representing what they should really be when in full screen watching the video.
Troubleshot to conclude it was Flash Player:
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I had my brother reformat his computer and install everything according to spec (all of his drivers are up to date as well) and the problem persisted with his end so I haven't done that, since it'd be to no avail.
I have even uninstalled Flash Player using the uninstaller executable that's supposed to remove everything from Flash Player and tried to install the version that worked prior to the update and it's as if something from Flash isn't being removed because the problem happens with the old version too as well.
Our computer specs are as follows:
Manufacturer: CyberPower, Inc.
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Memory(RAM): 3.00GB
System Type: 64-bit Operating System
Operating System: Windows Vista Home Premium Service Pack 2
Graphic Card: ATI Radeon HD 4800 Series (Actual card is ATI Radeon 4850)
If I should post something else, let me know and I will. This problem is kind of annoying to be honest so any help would be greatly appreciated. Thanks for your time and assistance.Hello,
Sadly this does not fix the problem on either computer. The video still comes in distorted while watching videos and the graphic card still crashes on song change while listening to a youtube playlist. The drivers are updated on both computers. As stated, this started happening when auto-updating to the latest version of Adobe Flash Player from the system tray icon. I can't even un-install flash and revert back to the version that worked before this update since it's as if something from Flash Player doesn't get uninstalled when using the uninstaller because the problem happens on all versions of Adobe Flash Player that I've tried. Thanks for your time and assistance. -
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Hi,
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thread: http://forums.adobe.com/thread/619969?tstart=0
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Thanks,
eidnolb -
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Hi s, well congrats on getting your brother's computer up and running. On your system, you have all correct Flash Player
files for IE and FF, as well as the SWO and SWF.
Since the Install of Flash Player, have you installed any programs that would have added any ActiveX Controls, or any other add ons or plug-ins?
Have you had an opportunity to see if your brother's computer has the issue you have when watching the same websites?
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We have your brother's computer to use to determine what is going on. If he is able to see the BBC website and what you
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can have an affect, even with Windows as we all know:-)
Thanks,
eidnolb -
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I use Win XP Home with SP2 and IE7, on a 2 week old PC (so
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I have installed Flash Player in order to get a decent
experience from websites.
On one site - and one site only - anything from 15 to 120
seconds after the home page has loaded, I get a message that "IE
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that has caused the crash.
I am directed to the Macromedia/Adobe site to update Falsh -
but I already have the latest verison installed. My version in the
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Based on tips seen elsewhere, I have even added a copy of
this in the same directory and renamed it as Flash.ocx.
Further more, I have uninstalled (using the Adobe/Macromedia
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This is driving me absoutely potty, as no-one can offer any
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Yet it is a real problem but no-one is prepared to take
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Many thanks
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PS: Neither Flash nor IE7 were upgrade installations - they
were installed as new.quote:
Originally posted by:
bolehill
Hi ******
Well, it looks like I have fixed the problem too, but not
quite in the same way as you did - although what you suggested led
me there eventually.
Having read your message, I downloaded the Device Cleaner
software and then read the ReadMe file that came with it. I don't
have either NTI or nvidia drivers for my graphics card, but I have
an Intel Express Chipset.
So on reading the file, I just wondered if my Display Adapter
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Maybe this will help others....?
Cheers
Bolehill
Thanks, bolehill. My friend was having the same problem and
pointed her to this thread. Says I was a miracle worker but told
her I was just a good researcher. You did all the job. Thanks. -
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june
I'm really sorry for you, adobe refers to uses conditions and
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1/i'll reinstall my system
2/i'll never use flash player in the future except if they
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By -
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How to post a screenshot in the forum -
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I'm a beginner to this Itunes and have been wondering this. If I can take audio files off of CDs and put them into Itunes. Can I take just audio from a DVD and put that into Itunes. Example: Can I take the audio from a live concert DVD for just one s
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I am trying to enable saplogon for html. All the services needed by the webgui are enabeled, the icm is running and with se80 i published system and webgui to the ITS INTERNAL. (In short I used the official guide) This way i got it working on other s
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Photoshop CC will not save png files
Photoshop CC will not save anything as a png. I tried uninstalling and reinstalling twice as was suggested on another post similarly discussed. Please help
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Using an iPhone4 with no Service plan...does the GPS still work?
If you take an iPhone 4 that does not have a Cell plan at all, and use it like an iPod Touch, will the GPS still work? Obviously, the assisted GPS portion will not work, but we're looking to use certain apps that measure distance via GPS (specifical
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Single Excise registration to two excise registration - procedure
Dear all, Our customer is using single excise registraction now with three plants and one company code and doing STO between the plants with shipping (641/101). We have implemented SAP with the above scenario. (SAP ECC 6.4 implementation with TAXINN