Question for acrobat pro xi installation

I am a creative cloud member. Although I have downloaded acrobat xi pro it wasn't working properly. I've unistalled it and now that i try to install it again from the creative cloud it can't be done. I have a full year membership and the desktop client of the creative cloud says my acrobat is uptodate but it is not in my comp anymore. What can i do? I have unistalled the aCrobat pro xi because it kept being giving me a message of a trial application. I have a mac and running mavericks.

Hi artyuppie,
You can try download the Adobe Acrobat cleaner tool to clean the left overs from the computer first, then restart the machine and try again to install.
To download the cleaner tool visit:  http://labs.adobe.com/downloads/acrobatcleaner.html
Regards,
Ajlan Huda.

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