Question for getting iPhone replaced

I have a question for those who had to replace their iPhone with a 2nd or 3rd iPhone under warranty due to problems.
How did you go about taking care of this? I have an Apple Retail store just a few miles from me. Do I go there or do I need to call Apple Care first?
I am having problems with my iPhone. Yes I have all the latest updates, etc.
Thanks for you help.

hc531 wrote:
Do I need a genius bar appt. or can I just walk in and have phone sent back for evaluation (and rent a new one)?
I'm sure they don't deny walk-ins..but to ensure that you get the attention you need. It's recommended that you do. Believe me, I walk into my Apple Stores..(I have 2 less than 3 miles from me)..and you wouldn't believe the customers there with their iPhones asking questions about this and that...! I mean they're all not "technical questions" either. Anything from BT to what case is better, etc.
So, if you want their undivided attention.. I'd make the appointment.

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