Question for Printing - Local Administrators can See all printers but ordinary users and additional administrators cannot

Hello, this is urgent. This is the setting, Using Citrixx XenApp, branch users will print into the head office. The built-in admin can see all printer sessions in head office and branch but ordinary users and additional administrators cannot. 
Even though, I'll put the users in the group Administrators,still, they cannot see all the printers, they can just see their own. But, I need to see ALL.
Please help me. Thanks.

Hi Lei Mab,
Please understand that this forum is used for the discussion about issues related Windows 7 operating system usage, any 3rd-party software usage issue would not be supported here.
The curent situation is when you are using Citrixx XenApp for the printing task, please seek help at their official website support forum.
Meanwhile, if we are in a domain environment, please take a look at the group policies settings, which might be the cause of the issue you encountered.
Besides, take a look at the following path:
Control Panel\Hardware and Sound\Devices and Printers
See if the printers would be listed there.
Best regards
Michael Shao
TechNet Community Support

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