Question, I need help please

On my Macbook pro I use Microspft Office for Mac and I have several Powerpoint presentations which include short video clips.
These play perfectly on the Macbook but when I connect to the big TV display using the VGA connector the video dissappears off both the MacBook and the TV and I am left with only the soundtrack. If I then disconnect the VGA plug the Macbook has
still lost the video and I have to reboot to get it back.
I assume there is a setting I need to adjust but don't know what I'm looking for.
Can anyone please advise me?
Thank  you
Johnny 55

I think before you start the PP presentation you need to connect the second display (TV), go into the Sys Preferences/Displays and make sure that display is being seen and that the resolution is correct. you will more then likely also set it to Mirrored so the same thing shows on both screens. Once you have that working then start the PP Presentation.
You can also check off "Show displays in menu bar". That way you have quick access to the display settings window.
I think your problem comes up when you connect the display (TV) after the presentation has started without first making sure the resolution is correct and that it is set to the mirror mode.

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