Question if there is a problem with Adobe XI

We have had Adobe Reader for years and it worked fine. Two days ago,we purchased a schematic for a gun and it requested we download the new version of Adobe so we did.  When it opens the file, it looks like a virus that changes the entire desktop screen and is very difficult to get out of.   Today I tried opening a file from my Bank and the same thing happened.   I removed the 3 file versions of Adobe I had as programs and downloaded Adobe Reader again.  It is still doing the same thing.

I have a laptop  with Windows 7.  It enlarges all the icons on the desktop
screen  My resolution is set at the highest level which is far above your
minimum of 1024 X 576.  When Adobe opens for the document it opens a square
about half the size of the 17" monitor and does not allow room to go to the
bottom to push print the final time for it to be sent.  The right side of
the screen brings up places to convert the file for a price to a word
document.  Once the desktop appears in the background with the strange
appearance, I can not close screens and it is very hard to get out of it.

Similar Messages

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  • YOUR Message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)" keeps occuring when trying to read.

    YOUR Message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)" keeps occuring when trying to read.

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    Hi
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