Question: Indesign Crashes on export to epub

I have had trouble on more than one previous occasion when exporting a file to epub from cs6, when the Indesign crashes part way through the export process. I am now having this repeatedley with a file containg a large number of inline graphics. It keeps crashing. Does anyone have any idea what might be causing this problem?

We improved our EPUB export in CC and continue to do so for the next CC update.
I would like to see if this still fails in CC so we could fix it - would you be willing to share your files with the EPUB team for our internal use only?
Even if it now works in CC we should be able to tell you why it is crashing in CS6.
Douglas Waterfall
Architect, InDesign Engineering
[email protected]

Similar Messages

InDesign Crashes When Export to PDF - Only When Hyperlinks Checkbox is Enabled

I think I've read every single posting on the web for InDesign crashing on export, and have tried pretty much all of the solutions with no luck.
I am exporting a document (a table of contents document) in InDesign to PDF. With any of the export options on EXCEPT the hyperlinks option, it does fine. When I click on the hyperlinks option, it crashes.
I've recreated this document several times, e.g. exporting to IDML (which also causes it to crash), copying the text out and pasting it into a new document (still crashes)...the problem file is the one titled Intro_Electrical. I've tried replacing it with another document, but it still crashes. I've tried creating a new book, but it still crashes.
The link to the files is here:
https://www.box.net/shared/stbtj81v3j
Normally this would not be a big deal, but I have an ugly feeling that several of my foundation documents are based off of this file. If at all possible, I would like to be able to correct this issue instead of having to turn off the hyperlink option.
If you can offer any advice for correcting this, I'd really appreciate it. I've been dealing with this problem since CS4 and was hoping that it was something that would be fixed with CS5, but apparently not...or it's just me, I'm not sure

The table of contents is build ussing TOC module. It's collecting content from 7 book documents. I have almost the same file build in an other language and it's working perfectly. Never had this issue before. I can not find the difference between both documents. I tried to deleting all the chapters and ad them one by one but it's crashing the moment that hyperlinks are used no mater how many chapters from other documents are added. However if the table of contents is made only from one documnet - inside of that document hyperlinks are stable and pdf can be produced not cousing any issues.
I will try to delete page by page and check if I can discover problem maker. As this is going to be soooooooo time consuming I'm waiting for any other sollution. Anyone?

InDesign Crashes when exporting to InCopy

I support several hundred InDesign/ InCopy users. We have been using this workflow for several years.
Approximately a month ago, we migrated to CS5 (7.0.3). I began to immediately get support calls that InDesign and InCopy were crashing. A few of the calls were that InCopy was crashing when pasting text from MS Office, but he overwhelming majority of the calls are for InDesign crashing when exporting stories to InCopy. If exported one at a time, the stories export fine. When exporting all stories or an entire text layer of stories, it will crash nearly without fail.
Our environment consists of Mac Pro 2x2.66Ghz and 2.8Ghz Intel Core Duo 2 iMacs running 10.5.8. with CS5 7.0.3. This is happening on multiple machines. A few of them have been gone over to verify base OS integrity, permissions repaired, DiskWarrior run etc… to make sure we did not have individual machine issues.
I need resolution for both issues, but the crashing while exporting is so prevalent that my graphic designers are starting to really get aggravated.
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Try posting on the InCopy forum. There was another similar report there...
Did you fill out a bug report?
Harbs

InDesign crashes while exporting to PDF

I have one PDF that after placing in InDesign cannot be exported to PDF
InDesign crashes on Windows and Macintosh, versions from CS3 to CC
Any ideas what can be wrong with my PDF?

I reckon you might find that you have font clashes as your PDF is being created. I had a similar issue a few weeks back where I had created a Brochure, sent it to the client, went through rounds of amends, and the final round of amends prior to print sign off was sent in a word document. When I opened the word doc, I copied and pasted the amends, all looked fine, so I created one last PDF... crash.
I ahve a suspicion that word auto-activated a font that didn't agree with fonts within the InDesign file. I deactivated many fonts, restarted my Mac and hey presto... sorted!
Now, the PDF that you imported into your InDesign file may well be the culprit activating a dodgy font, and this becomes a bit problematical. So, you could open it in Photoshop and save it as a high res image, or you could open it in Illustrator and hopefully all text has remained in place and will enable you to ouline fonts and save it as an illustrator file... BUT, you must advise and get your client to check the contents of the resultant file if you go down either of these routes.

Indesign Crashes when exporting PDF

Hi,
We are experiencing an issue when exporting an .indd file as .pdf. The process gets as far as a certain page (8 out of 13) and then crashes when reading a pdf image from that page. It does one of two things - it crashes or displays an 'out of memory' message. We had task manager running alongside the program to check memory usage and there are no major spikes during the export process (it doesn't even hit 80%)
- We can export every other page in the document except this one
- The export works without marks & bleeds enabled (not really sure of the terminology so I do apologise)
The document is going off to print so the pdf image has to be of high resolution. Does anyone have any ideas as to how we can get around this issue?
The INdesign package is CS4 (32bit) and the pc has 4GB of RAM
Any assistance would be much appreciated

Friends I'm reading all the posts, but I have the same problem. My Indesign crashes exporting a document of 60 pages into pdf.
Can anybody help me please? The next week I have to deliver the project. Thank you!
This is the error message:
Process:               Adobe InDesign CS6 [2996]
Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:            com.adobe.InDesign
Version:               8.0.0.370 (8000)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe InDesign CS6 [2996]
User ID:               502
Date/Time:             2014-11-20 12:07:06.086 +0100
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        1B173797-49B9-7B44-7C5E-AEF6059371E1
Sleep/Wake UUID:       D5A59AA4-AE79-4927-BEF0-BDE56A168D31
Time Awake Since Boot: 89000 seconds
Time Since Wake:       14000 seconds
Crashed Thread:        11
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Application Specific Information:
[2996] stack overflow
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib         0x955cba2e mach_msg_trap + 10
1   libsystem_kernel.dylib         0x955caad0 mach_msg + 68
2   com.apple.CoreFoundation       0x927e2ae6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation       0x927e1ef9 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation       0x927e1696 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation       0x927e14fb CFRunLoopRunInMode + 123
6   com.apple.HIToolbox           0x99328178 RunCurrentEventLoopInMode + 262
7   com.apple.HIToolbox           0x99327eb1 ReceiveNextEventCommon + 494
8   com.apple.HIToolbox           0x994cd798 ReceiveNextEvent + 90
9   com.adobe.InDesign.AppFramework 0x1006eaf8 0x10060000 + 60152
10 com.adobe.InDesign.AppFramework 0x1008d327 GetPlugIn + 12007
11 com.adobe.InDesign             0x00001ec5 main + 341
12 com.adobe.InDesign             0x00001d55 start + 53
Thread 1:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore 0x91f22316 TSWaitOnConditionTimedRelative + 167
4   com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199
5   PMRuntime.dylib               0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6   com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68
7   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
8   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
9   libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x955d28d2 kevent64 + 10
1   libdispatch.dylib             0x9ae4f73f _dispatch_mgr_invoke + 245
2   libdispatch.dylib             0x9ae4f3a2 _dispatch_mgr_thread + 52
Thread 3:
0   libsystem_kernel.dylib         0x955cba2e mach_msg_trap + 10
1   libsystem_kernel.dylib         0x955caad0 mach_msg + 68
2   com.apple.CoreServices.CarbonCore 0x91f1efc4 TS_exception_listener_thread + 138
3   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
4   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
5   libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 4:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore 0x91f220fa TSWaitOnCondition + 133
4   com.apple.CoreServices.CarbonCore 0x91f22332 TSWaitOnConditionTimedRelative + 195
5   com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199
6   com.adobe.ACE                 0x00607a69 0x5c8000 + 260713
7   com.adobe.ACE                 0x00606d99 0x5c8000 + 257433
8   com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
10 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
11 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 5:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 6:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 7:
0   libsystem_kernel.dylib         0x955d18fa __semwait_signal + 10
1   libsystem_c.dylib             0x9c001c16 nanosleep$UNIX2003 + 218
2   com.adobe.InDesign.Support for JavaScript 0x1637eacb GetPlugIn + 317883
3   com.adobe.InDesign.Support for JavaScript 0x16363f79 GetPlugIn + 208489
4   com.adobe.InDesign.Support for JavaScript 0x1637ee38 GetPlugIn + 318760
5   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
6   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
7   libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 8:
0   libsystem_kernel.dylib         0x955d1772 __recvfrom + 10
1   libsystem_c.dylib             0x9c001d32 recv$UNIX2003 + 55
2   ServiceManager-Launcher.dylib 0x22f15733 Invoke + 47867
3   ServiceManager-Launcher.dylib 0x22f14846 Invoke + 44046
4   ServiceManager-Launcher.dylib 0x22f13988 Invoke + 40272
5   ServiceManager-Launcher.dylib 0x22f13a0f Invoke + 40407
6   ServiceManager-Launcher.dylib 0x22f0ebaf Invoke + 20343
7   ServiceManager-Launcher.dylib 0x22f0eea7 Invoke + 21103
8   ServiceManager-Launcher.dylib 0x22f0f685 Invoke + 23117
9   ServiceManager-Launcher.dylib 0x22f0f8f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x22f122a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x22f123fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x22f12c91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x22f12db2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x22f05656 Login + 461
15 ServiceManager-Launcher.dylib 0x22f0909a Login + 15377
16 ServiceManager-Launcher.dylib 0x22f13165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x22f152eb Invoke + 46771
18 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
19 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
20 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 9:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 10:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 11 Crashed:
0   libsystem_kernel.dylib         0x955d169e __pthread_kill + 10
1   libsystem_pthread.dylib       0x988c8fd5 pthread_kill + 101
2   libsystem_c.dylib             0x9bfe1fca __abort + 187
3   libsystem_c.dylib             0x9bfe284a __stack_chk_fail + 239
4   com.adobe.CoolType             0x010137c9 CTInit + 1626733
5   com.adobe.CoolType             0x01014053 CTInit + 1628919
6   com.adobe.CoolType             0x010111ba CTInit + 1616990
7   com.adobe.CoolType             0x0100f77e CTInit + 1610274
8   com.adobe.CoolType             0x00f6478e CTInit + 909874
9   com.adobe.CoolType             0x00ef40a2 CTInit + 449350
10 com.adobe.CoolType             0x00e726ba 0xe1e000 + 345786
11 com.adobe.PDFL                 0x2e5722e2 PDFontPSFlushIncrGlyphList + 85285
12 com.adobe.PDFL                 0x2e987898 PDEFontGetWidthsNow + 8752
13 com.adobe.PDFL                 0x2e987bb9 PDEFontGetWidthsNow + 9553
14 com.adobe.PDFL                 0x2e988b13 PDEFontGetWidthsNow + 13483
15 com.adobe.PDFL                 0x2e9899a1 PDEFontGetWidthsNow + 17209
16 com.adobe.PDFPort             0x17267ffe PDFPortInitialize + 560298
17 com.adobe.PDFPort             0x17268375 PDFPortInitialize + 561185
18 com.adobe.PDFPort             0x172508f0 PDFPortInitialize + 464284
19 com.adobe.InDesign.PDF         0x16f84f09 0x16f4f000 + 220937
20 com.adobe.InDesign.PDF         0x16fa864d GetPlugIn + 66509
21 com.adobe.InDesign.PDF         0x16fab0b8 GetPlugIn + 77368
22 com.adobe.InDesign.PDF         0x16f92bb5 0x16f4f000 + 277429
23 PublicLib.dylib               0x01701d7c Command::DoImmediate(short) + 62
24 com.adobe.InDesign.Utilities   0x0fac5691 0xfac1000 + 18065
25 com.adobe.InDesign.Utilities   0x0fac58a0 0xfac1000 + 18592
26 com.adobe.InDesign.AppFramework 0x1007cbba 0x10060000 + 117690
27 PublicLib.dylib               0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
28 com.adobe.InDesign.PDF         0x170d2bb6 GetPlugIn + 1288502
29 com.adobe.InDesign.PDF         0x170d6f47 GetPlugIn + 1305799
30 com.adobe.InDesign.AppFramework 0x1015a749 GetPlugIn + 852745
31 com.adobe.InDesign.AppFramework 0x1015bca6 GetPlugIn + 858214
32 com.adobe.InDesign.AppFramework 0x1015c804 GetPlugIn + 861124
33 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
34 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
35 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
36 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
37 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
38 libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
39 libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
40 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 12:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   MultiProcessor Support         0x0e451eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4   MultiProcessor Support         0x0e435513 ThreadFunctor::operator()() + 99
5   MultiProcessor Support         0x0e43525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6   MultiProcessor Support         0x0e451547 thread_proxy + 167
7   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
8   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
9   libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 13:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.ape.engine           0x379e704f APXGetHostAPI + 2633743
4   com.adobe.ape.engine           0x3777862f APXGetHostAPI + 83439
5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982
6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087
7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374
8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 14:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.ape.engine           0x379e704f APXGetHostAPI + 2633743
4   com.adobe.ape.engine           0x3777862f APXGetHostAPI + 83439
5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982
6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087
7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374
8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 15:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47
3   com.adobe.ape.engine           0x379e7017 APXGetHostAPI + 2633687
4   com.adobe.ape.engine           0x37a0020e APXGetHostAPI + 2736590
5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982
6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087
7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374
8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib       0x988c4f0e thread_start + 34
Thread 16:
0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47
3   com.adobe.ape.engine           0x379e7017 APXGetHostAPI + 2633687
4   com.adobe.ape.engine           0x37b750c8 APXGetHostAPI + 4264072
5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982
6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087
7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374
8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138
9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib       0x988c4f0e thread_start + 34

InDesign crashes on export to IDML. Both Mac and Windows

Hello,
We are working on a book. Now that we've started indexing, we've run into a nasty bug that corrupts our file and causes InDesign to crash. We saw suggestions to export the file to IDML and then reopen in InDesign. We've done that several times and moved on with our indexing. Then at some seemingly random time, we crash again. We've replicated the problem across 3 windows machines and a Mac. We've tried Creative Cloud and InDesign 5.5 versions of hte software. We've run the InDesign updates as well as all system updates on the machines we're using. The behavior is the same across both Windows and Mac platforms and both 5.5 and CC versions of software.
The current status is that we have a file we can open. It appears we can edit but when we export to IDML, InDesign crashes. I've posted a Macintosh crash report at http://pastebin.com/nEymugMg. It is impenetrable to me.
Does anyone have an idea what could be causing this?
Thanks,
Becky

This document started in version 5 but so did the problems. We've moved to 5.5 and also tried CC to see if that would help. The problems continue to dog us.
I've started following up on the tagged text/rebuild index suggestion you made.
The largest story generated 14 pairs of errors. Just like this one but with different line numbers:
<Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<bnNumberingStyle:>" found without the corresponding paragraph level attribute application tag "<bnNumberingStyle:Value>".
<Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<numNumber:>" found without the corresponding paragraph level attribute application tag "<numNumber:Value>".
I haven't figured out how to view line numbers or tags yet. I hope it'll be clear once I can see the tags. I hope correcting the problem will solve the crash problem, too.
I had to work on some other things and am just getting back to this task now. If you have any advice on line numbers or tags, I would be grateful although I'm hoping I can find it online somewhere. (I don't use ID on a regular basis so troubleshooting it is a challenge for me!)
Thanks,
Becky
P.S. Thanks for the info about Markzware, too.

What is going on??? InDesign crashes when exporting an interactive .pdf!

I created a 24 page interactive form for an iPad in InDesign CS6 for a class project. I used the new buttons and forms feature. Whenever I try to export the form to an interactive pdf InDesign crashes and an unexpected error crash screen comes up. This is very frustrating because I need to export it to view the interactivity. PLEASE HELP ME!!

Can you export it in two halves? If not, does one half export, but the other crash?
Waht's the OS? Is ID patched to 8.0.1?

Indesign crashes when exporting to pdf with .eps and .ai files placed

Hi everyone,
I have an Indesign file with 4 placed Illustrator .eps file placed. Whenever I try to export to pdf, it starts to export and then when it reaches a page with a .eps file on it, it hovers for a minute and then Indesign crashes. I decided to save these 4 .eps files as .ai files and replace them. Now when I export to pdf, it gets through the export and a pdf file is created but immediately after, Indesign crashes.
Is this a sign of corrupt .eps or .ai files or a corrupt Indesign file? All I know is that if I remove all the image files, then the ID file is fine, ie. it exports and ID doesn't crash.
Is there a way to test either .eps, .ai or Indesign files for corruption, and if they are corrupt is it possible to repair them?
Appreciate any help offered.

You haven't said which version of Indesign you are using or other specs, but I would bet that you are using CS2 on an Intel Mac. CS2 runs under Rosetta on an Intel Mac, and I have found that memory problems are often the result of crashes like the ones you have described. My advice is to stay away from EPS files and use AI or PSD, especially if the file is a bitmap or photo. This has eliminated all the crashes that used to occur on my system. As far as the crashes after making PDF files, I don't have a solution other than restarting Indesign after exporting a PDF file or two at a time. The same Rosetta memory problem seems to mess it up for me. Mine would just exit from Indesign with no warning. Hope this helps.
Regards,
Len Swierski

InDesign Crashing When Exporting a Large Book

I have a large InDesign book (159 documents) that recently started crashing when I export the whole thing. The book was created years ago, and I can't figure out what would cause this issue all of a sudden. Originally, I thought this was due to the linked cross references I recently added, since it's the only thing that's changed about the book. But I removed all cross references, and I'm still having the same issue. I can export the first half of the book, the second half of the book, or even 3/4 of the book successfully. It's just when I try to export the whole thing that InDesign crashes.
I'm using the latest version of InDesign CS 5.5 on OS X 10.8.2.
I have another discussion posted about this (http://forums.adobe.com/message/5132896), but decided to start a new thread since the other one was focused on the cross references. Toward the end of that discussion, people started suggesting that this was just an issue with my computer--that I don't have enough free space, etc. But I had my company's IT guy watch Activity Monitor while I tried to export the book, and he assured me that my computer is completely capable of completing this export. This makes sense to me since I've always been able to export the book using this computer, and the book hasn't gotten significantly larger or more complex.
One workaround we found was to export the book as an interactive PDF instead of a print PDF. However, I've been battling bolder text on pages with transparency for years, and exporting as an interactive PDF seems to make this issue much worse. (For more info on this issue, see the following thread: http://forums.adobe.com/thread/421267.)
Is there anyone smarter than me that has a guess as to why I'd be able to export the book as an interactive PDF, but not as a print PDF? I'm hoping this new info will help in troubleshooting the crashing.

Eureka! I re-created the book from scratch, and I can export just fine now. The book file must have been corrupt.
This has been sitting at the bottom of my list of things to try the whole time, but I never thought it would be the solution. Hopefully if anyone else has this issue, they will stumble upon this and try this first instead of last!

InDesign crashes during export of images

Hello,
I am writing an ActionScript Extension for InDesign (SDK: Extension Builder 3.4), that exports each pageItem on a page as an image. After the export a hash value is calculated for each image and the bunch of images are beeing uploaded.
But in most of cases InDesign crashes during the image export without an error of the script.
Here is the bug report: http://pastebin.com/MHFhYrJH
For the export I am using these two methods
pageItem.exportFile(ExportFormat.PNG_FORMAT, file);
pageItem.exportFile(ExportFormat.jpg, file);
The calculation of the hash is done after each image export with the method
com.adobe.crypto.MD5.hashBinary(file.byteArray);
One important thing to mention is that I am running the extension with the "Attach As" command in Flas Builder 4.6. If I build the extension with the "Run As" command or export the extension for the Adobe Extension Manager with the "Export..." dialog the extension is much more stable but InDesign still crashes randomly.
Do you have any idea how to solve these sudden crashes.
The problem occurs in InDesign CS6 as well as in InDesign CC.
Thank you for every hint!
Best,
stepo

Hi
It may not be relevant, but you have not set a path for the PDF. Put ~/ before the doc name for the PDF to be created in the top level of your home folder. Otherwise the PDF will be put inside the actual InDesign app (Right click app, show Package Contents - contents - MacOS)
This is the case with CS3 anyway. Not checked on CS4.
Cheers
Roy

InDesign Crashing when exporting to PDF, can't decipher the cause

I created a document in InDesign CS6, and each time I try to export the document to a PDF (of any compression, smallest file size, print quality, etc) InDesign crashes. I have zero errors in my preflight and no extraneous fonts.
I have restarted both my computer and ID and it is not responding differently.
I copied the crash report: http://pastebin.com/UBaVKmph
Any suggestions of thing to try that I overlooked?
Thread 22 shows the crash, but I am not certain what it is inducating and how to solve it, any pointers?
Thread 21:
0   libsystem_kernel.dylib                  0x917758e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x9a13f280 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x9a1c5089 pthread_cond_wait$UNIX2003 + 71
3   MultiProcessor Support                  0x22767eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4   MultiProcessor Support                  0x2274b513 ThreadFunctor::operator()() + 99
5   MultiProcessor Support                  0x2274b25a boost::detail::thread_data<ThreadFunctor>::run() + 22
6   MultiProcessor Support                  0x22767547 thread_proxy + 167
7   libsystem_c.dylib                       0x9a13a5b7 _pthread_start + 344
8   libsystem_c.dylib                       0x9a124dce thread_start + 34
Thread 22 Crashed:
0   libsystem_kernel.dylib                  0x91775a6a __pthread_kill + 10
1   libsystem_c.dylib                       0x9a13bb2f pthread_kill + 101
2   libsystem_c.dylib                       0x9a172631 abort + 168
3   libc++abi.dylib                         0x962b37e0 abort_message + 151
4   libc++abi.dylib                         0x962b1249 default_terminate() + 34
5   libc++abi.dylib                         0x962b1289 safe_handler_caller(void (*)()) + 13
6   libc++abi.dylib                         0x962b126e unexpected_defaults_to_terminate() + 23
7   libc++abi.dylib                         0x962b12cf __cxxabiv1::__unexpected(void (*)()) + 14
8   libc++abi.dylib                         0x962b21ad __cxa_call_unexpected + 58
9   libstdc++.6.dylib                       0x91c3735b operator new[](unsigned long) + 42
10 PMRuntime.dylib                         0x005ba944 K2Memory::RTLCompatibleDeleteDelegate(void*) + 628
11 PMRuntime.dylib                         0x005ba9fd K2Memory::RTLCompatibleDeleteDelegate(void*) + 813
12 PMRuntime.dylib                         0x005bd66e K2Memory::RTLCompatibleNewArrayDelegate(unsigned long) + 222

First thing, install the CS6 8.0.2 patch.
The crashed thread looks like it made a couple of calls to a K2 plugin just before it quit. Not sure if that's a third-party automation plugin or something native (way back when, ID was codenamed K2, apparently).

InDesign 5.5 exporting to epub - grouped images export fine, everything else is blurry

I'm trying to export a user manual book to epub. All of the images are linked, anchored images.
The images in the exported HTML files are extremely low quality, even when exported with the maximum resolution.
I experimented a little by modifying the object export settings for two of the images:
A) an image grouped with another image file positioned on top of it.
B) an image of the same dialog (so, pretty much an identical image) that was not grouped.
I made both of these images have the same Custom Rasterization settings:
Size: relative to page wdith
Format: JPEG
Resolution: 300 ppi
Quality: Maximum
Method: Baseline
When I exported the ePub (taking care not to ignore the custom settings), image A looked fine in the export and image B looked terrible.
I then grouped image B with a blank text box to create a "grouped" image and re-exported. Now, image B has quality on-par with image A, with exactly the same image as before.
What gives?

The problem is your original images are too low resolution.
I recreated the same problem. I took some of the text used in one of my ebooks, and exported a PDF from InDesign. I opened it in Photoshop and rasterized it at 72 ppi.
I saved it and placed it into InDesign, then scaled it to 45%.
Here's what it looks like:
Once you start with a low-res image, choosing 300 ppi as your export resolution won't magically restore it to looking good.
Start with type which is at a high resolution like 300 ppi, and work from there.

InDesign crashing while exporting to pdf

InDesign CS4 seems to crash when I'm exporting to a pdf when I have a large amount of text on the page. Is there a way to get around this? It will export to a jpeg but we need pdf. I do contract work for a map company and this page is 23x36" and has a street index on it, 5.5pt type. Thanks for any suggestions.

CS3 crashes on export were extremely rare -- in almost every case I could relocate the problem to a faulty image, (never a font, 'cause I'm real careful and don't use freewarez. Being paranoid doesn't mean they are not after you...
However, just today a co-worker asked for help on his CS4 crashing document. A mere 180 pp., a moderate amount of images and text. A shiny new Mac, with a brand new, freshly installed CS4. Lots of extra RAM -- 4 gigs. Oodles of free disk space available. He forgot to install the 6.0.1 update, but that was soon (>350MB download...) fixed. Oh yeah, and the document started out as a CS3 one.
I went through the recommended motions: IDML -- still crashing. INX (yeah I know -- but he hadn't used any '4 functions yet) -- still crashing. Tried exporting the same document on my PC ... no problem!
Printing to PS and distilling, no problem. So that's the route he finally took and considered it 'solved', but I'm not happy, 'cause we're mass-upgrading all through the office and this sounds as if it could be a recurring prob...

CS2 InDesign crash when exporting

Hi,
I've got a copy of CS2 InDesign at work that crashes when exporting a certain file to PDF.
The files have limited information on each page except for placed PDF & JPG images. The images themselves seldom get above 300kb each, but there are lots - some times 5 per page in an 80 page document. It's a document to be printed so the images are as small as they can be.
When exporting the document, ID crashes without warning - it just vanishes, no dialog box saying 'This application unexpectedly quit' or anything.
Is this common? I have plenty of memory on the Mac, and no other applications or windows are open at the same time.
Any suggestions as to why this happens?
All text in the PDF images are outlined in Illustrator so presumably it's not a type recognition issue.
Any suggestions welcome.
cheers
G

Hi Bob,
System spec is PowerPC G5, version 10.4.11. I'll have to ask our Mac expert
if CS2 is fully patched.
Cheers for your response.
G

Indesign crash when exporting file into pdf

Hi, I am having a little problem with my Indesign program. I don't know how to fix it. So this is what happen....
I finish a 2 page file in Indesign and I wanted to export it to pdf. I click on export and it runs for 1 page and then Indesign crash. I thought it was because I have too much images, so it runs very slow. I delete some picture and try again. The same thing happen.
I don't know what I should do?!?! I search around for help but seems like I am the only one that have that problem??

I have run into the occasional image that causes the PDF export to fail. Sometimes they are AI files and sometimes they are PSD files. I usually resave them in different formats and this fixes the problem. I haven't yet figured out the reason that the files cause the PDF export to have problems. Last week I ran into a complicated AI file that just refused to export to PDF in ID. I saved it out of Illustrator as an EPS and then it exported fine out of ID. Typically I don't have problems with AI files, so it may just be an odd image on page one of your document that is causing the problem.
If it prints okay, you might try printing to PDF rather than exporting.

Question: Indesign Crashes on export to epub

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