Question Installing Crystal Reports

I had installed my VS2010 and installed crystal report click once, but when i add new item crystal report" it directs open an HTML site to install crystal report. As the following
Crystal Reports for Visual Studio 2010 is a free download for adding presentation quality reports to WPF, WinForms, and ASP.Net Web Sites.
Major new features include:
64-bit runtime
WPF viewer
Enhanced embedded report designer
Support for exporting to XLSX
Learn more and download Crystal Reports for Visual Studio 2010 today.
Many Thanks

You shouldn't be using the ClickOnce installer to integrate Crystal Reports for Visual Studio 2010 into your VS environment. You should be using the link labeled SAP Crystal Reports, version for Visual Studio 2010 - Standard.
Please elaborate if this doesn't answer your question.
http://www.businessobjects.com/jump/xi/crvs2010/default.asp
Direct download link - http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_13_0_1.exe

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Should I install Crystal Reports Enterprise SP01 or SP03?

Hi All
We are using BO 4.1 SP02 and are now getting round to installing Crystal Reports Enterprise. I have two questions I can't find answers for:
1. Should I be installing SP01 or SP03 of CRE. Our BO platform is SP02, but there is no CRE SP02, so I should choose to go with the older SP01 or the newer SP03.
2. We have 2 servers. The main one is for the bobj platform, the second is for Explorer. I want to install CRE and Dashboards alongside Explorer on the second server. Any know issues with this approach?
Thanks everyone
Andrew

Hi Andrew,
It is always recommended to install same versions of Client Tools as the BO Server.
I could spot both the incremental upgrade and the full build for Crystal Reports for Enterprise - SP02 on the Server Market Place.
This is where I found the full build:
Software Downloads >
Analytics Solutions >
Browse the Analytics Solutions Portfolio >
Installation and Upgrade >
SBOP BUSINESS INTELLIGENCE PLATFORM (SBOP ENTERPRISE) >
SBOP BI PLATFORM (ENTERPRISE) >
SBOP BI PLATFORM 4.0
-Abhilash

Invalid Key code Error while installing crystal report server 11

While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
Regards,
Jessy
Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
If you need any further information do let me know

Ajit,
By design, the product is not able to be installed under the superuser account.
1. Create a new user and specify a home directory for the user without a quota set.
2. Copy or move the installation files to a directory that the new user can read. I suggest you move the installation files directly into the new user's home directory.
3. Logon as the new user (or su - newuser)
4. run the installation shell script using that new user's account.
NOTE: Ensure the system meets the requirements from the supported platforms documents.
.Tony

Error 1305 while installing Crystal Reports 2008, JavaSDK

While installing Crystal Reports from the original media on a new Lenovo Thinkpad running Windows XP Pro SP3 I get the following error while installing:
Error 1305: Error reading from File: c:\program files\Business Objects\javasdk\jre\audio\soundbank.gm. Verify that the file exists and that you can access it.
I have the option to retry or cancel, obviously cancel exits the installer. Retry just fails again. I have tried to access the file (which does exist) and I cannot because it is in use. I used Sysinternals process explorer to find out what has the file in use and it is msiexec.exe which is the Microsoft Installer service which is running in order to install CR2008.
I have tried restarting, setting permissions on the file and folder, uninstalling and reinstalling Java VM from Sun. I even tried killing msiexec (which killed the install). I even tried taking out all reference to java in a custom install.
I am at a loss on what to do next. Any help would be appreciated.
-Michael

I found that if I installed it from a copied local directory instead of the CD Rom that it worked

Unable to Install Crystal Reports 2008 on Windows 7 64 bit

Hi,
I am unable to install Crystal Reports 2008 on Windows 7 64 bit laptop. Is this not supported?
BR, Nanda Kishore

i INSTALLED NOW

Getting an error trying to install Crystal Reports 2008 on a 64 bit Windows

reformatted my computer and now I'm trying to install Crystal Reports 2008 on 64 bit windows 7 box. When the "Registering modules" portion of the install comes up, I get a message that a dll has failed to register. I saw something about not having the Microsoft Visual c++ 2005 redistributable pack (x86) installed but that was not it either.
The cd label say Crystal Reports to Crystal Reports 2008 Upgrade, but it does not seem like I have to have the older version of Crystal insatlled.
Any ideas how to fix this ?

Hello together,
i've had the same problem. Tried to install CR SP 2 "cr2008win_sp2.exe" onto an existing CR 2008 SP1 installation, and got the above error. After extracting the cr2008win_sp2.exe to an folder using Winzip (or just start Installation, the source would be extracted to "c:\temp" ), navigate to the subfolder "\package" and execute the CrystalReports.msp (in my case: c:\temp\package\CrystalReports.msp). This start's the Installation of SP 2. If you get an version mismatch, use parameter SKIP_PATCH_VERSION_CHECK=1 by typing command in an dos prompt "c:\temp\package\CrystalReports.msp SKIP_PATCH_VERSION_CHECK=1" but remember, you need to have an SP1 installed (somebody said, SP's are incremental).
Reboot and apply then the CR 2008 SP2 FixPack 7 "cr2008fp27.exe". Use this Link to Download CR and Xcelsius Stuff:
[https://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm]
I would suggest you not to use IE for downloading, use an alternative browser. I got only bad downloads (IE8 on Win7).
This is the way i did and this works pretty good.
Good Luck
Matthias

Unable to install Crystal Report 8.5

Hi all,
I really need some help as I have problem installing Crystal Report 8.5 on another hard disk as my previous hard disk crashed.
I have tried the calling tech support hotline @ 800-4922129 but they said they are not able to find my company's name in their database.
It might be due to the merging of SAP + Crystal Report and this crystal report is installed way back in Year 2001.
The technical support personel said there is nothing she's able to help me if I do not have the customer no and the only way is for me to post @ the forum at this website.
My company is currently based in Singapore.
The only information I have is the CD Keycode,Product Keycode and Crystal Decisions Registration Number.
I have 5 license Key which was bought way back in Year 2001.
The problem arises during the installation after I entered the "CD Keycode" and they prompt me to enter the "License Key" which I do not have it.
Would really appreciate your fast response from you guys as I really hope to settle this issue asap.
Thanks in advance.
Regards,
Ryan Teo
Edited by: Ryan Teo on Jul 23, 2008 9:44 AM

Hello Ryan,
as CR 85 is long out of support I am happy to share my keycode
A6A50-0900000-00000ZP.
Hope this helps
Falk

Installing Crystal Report AddOn for 8.8

Dear All,
Please let me know how to install Crystal Report AddOn for 8.8 B one ? After installing the Addon When I am starting the Add On I am getting as error as External Connection to the database failed. SAP Crystal AddOn may not function properly. Please rerun the account setup with superuser login.
And when I click on Administration>>Crystal Reports Administration>> Account Setup screen to setup the account, I am getting error as Item- Could not commit action because the item is currently in focus [66000-23].
Regards,
Noor

Dear Noor,
You may check this thread:
Crystal reports for Business One 8.8
Thanks,
Gordon

After install Crystal Report Server 2011, can not access control tools

Afte install Crystal Report Server 2011, can not access control tools from web or from application.
My server OS is Windows 2008 R2 SP1. I follow the default setting. How to fix it?
Error message is above.

Is Tomcat started? On your Start menu you should have an option to get to "Tomcat Configuration" or, under the CRS menu you can run the "Central Configuration Manager" to start Tomcat.
What URL are you using to connect to the web app? By default Tomcat runs on port 8080 so your URL should look something like this: "http://<servername>:8080/BOE/CMC" or "http://<servername>:8080/BOE/BI".
If Tomcat is running and you're trying to access it from another computer, check to see if the Windows Firewall is turned on for the server - if it is, turn it off for "Domain" access.
If Tomcat won't start, go to the folder where Tomcat is installed and then look in the "logs" folder. There should be a file called "stderr.log" which you can open in Notepad to see what types of errors might be occurring (you can ignore any errors having to do with "persisted sessions".) If there are other errors, post in the BI Platform space to get assistance.
-Dell

After install Crystal Report Server 2011, can not access control tool

After install Crystal Report Server 2011, can not access cntrol tool from web or from application. My server OS is Windows 2008 R2 SP1. I follow the fedault setting. How to fix it?
Error message:

Seems like webapps are corrupted, Just redeploy the webapps.
refer the below thread to do the same.
http://scn.sap.com/thread/3400477

Cannot install Crystal Reports 2011

I tried to install Crystal Reports 2011. I followed the steps suggested by a SAP contact person and when I tried to run set up file, I am getting the following error: Install cannot proceed, Unalbe to install a product with a higher version over a product at a lower version Please use the appropriate patch...............

Has anyone managed to work this out. I am getting this also. Seems I cannot install sp2 or higher because of this message.

Error installing crystal reports 2011

I am trying to install crystal reports 2011 and I keep getting an error that I need administrative priviliges to continue. I am the administrator and i have tried running as administrator. Why does this keep giving me this error. I am running the 32 bit version of windows 7. I have .net 4 installed.

Ah, worth a try.... Likely your IT guys burn images all from the same master or using the same CD's DVD's to install from. I have installed it on various OS, XP, Windows 7, Vista, 2008 32 and 64 bits and no problems. But they are clean also, no third party app's pre-installed other than Visual Studio 2010. And My PC at home has just about everything on it an no issues with it either...
I can't say why then. I suggest you purchase a [support case|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=38156200] and get into the Report Design queue and get them to get more info from you. Logs and other files cannot be attached to Forums.
It appears to be known issues and they are working on getting it resolved. It likely is a missing dependency or some version specific dependency we and you may have a newer version. In either case you can get a refund.
Or wait until SP 2 comes out and hope your specific issue is fixed.
Thanks again
Don

Unable to install Crystal Reports XI

I am trying to install Crystal Reports on Windows XP SP2 but it comes up with an Error when starting the install.
"Crystal Reports XI installation ended prematurely because of an error"
Then I click "OK"
"Fatal Error during installation "

Hi,
Do you have any antivirus installed on your machine if yes "turn the antivirus OFF" and then try installing
Also Are you trying to install from the CD if yes then try to copy the software into your drive and try to install.
Do you have the administrator permission to your work station. If no then try to login using an administrator account and try to install the software.
Are you trying to install CRXI from the network drive if yes then try to copy it on to your workstation and install the software.
Regards,
Vinay

Probleming Installing Crystal Reports 2008 Service Pack 1 to Vista 64bit OS

Hi There,
Whenever I attempt to install SP1 to Crystal Reports 2008 I am unable to get past the disk space check. It just continues to display the message below.
"please wait while the installer finishes determining your disk space".
I found this to be an issue on the 64bit OS only because I can install to Vista 32bit no problem.
Please help.
Thanks
Mark

Hi Mark,
Try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Now try to install Crystal reports.
Regards,
Shweta

Invalid Key Code when trying to install Crystal Reports XI

Hi, I was referred to your web site by SAP phone support.
I am trying to install Crystal Reports Developer XI on a Windows Server 2003 machine, and the key code I retrieved from the service.sap.com site is not being accepted by the installation program. It gives me an error message saying that the key code is invalid or expired.
What can I do? I tried posting a message to XX-SER-LIKEY-BOF as instructed on service.sap.com but they only answered by giving me the same non-working key code again.
I tried calling the phone support site, and they instructed me to go to sdn.sap.com. I guess this forum is what they meant.

I would suggest calling the Customer Service department; you can get the info from the following link:
http://www.businessobjects.com/company/contact_us/
Call either the Canadian or USA number. If they can't help you directly, they should be able to tell you who you need to contact to resolve your issue.
Hope this helps!!
Regards,
Shweta

Question Installing Crystal Reports

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