Question:  ipod no longer appears in itunes and my computer.

iPod Nano no longer appears in iTunes or in my computer. Songs are there but the device is not recognized

Okay. I was going to say....
What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Similar Messages

  • Some, but not all, podcasts existing on the iPod no longer appear in iTunes. Different podcasts have been affected at different times, after changes in the state of the iPod. Only podcasts are affected.

    I have not seen this precise issue addressed anywhere. I don’t know if it’s an iTunes or an iPod problem:
    - Some, but not all, podcasts existing on the iPod no longer appear in iTunes;
      this, after normal behavior for more than a year since purchase of the iPod.
    - Different podcasts have been affected at different times, after changes in the state of the iPod.
    - Only podcasts are affected.
    - This concerns an iPod nano 6th gen. and iTunes 11.0.2 (26) on System 10.6.8
    - The only change to iTunes, the Mac, or the iPod is that just before this condition began
      I’d begun syncing an iPhone via iTunes.
    I sync manually (“manually manage music and videos”). The first time this happened, I wanted to delete seventeen podcast episodes (all belonging to one podcast) existing on the iPod — but they didn’t show up in iTunes. I tried re-downloading them and re-syncing, to see if the new versions would somehow “re-link” to iTunes. They didn’t. Only one — new — episode appeared in iTunes.
    I ultimately reset the iPod and manually resynced all the podcasts I currently had on iTunes. That worked, though I had to painstakingly add in all the other content deleted by the reset.
    So: after that reset and manual sync, all podcasts and episodes on the iPod were visible to iTunes and I was able to delete the podcast and its — now 18 — episodes I’d wanted to get rid of to begin with. But the next time I connected the iPod, only 8 podcast episodes out of 21 episodes total existing on the iPod were visible to iTunes. These are different podcasts; I’d deleted the original “invisible” ones.
    By “visible,” I mean in the “Podcasts” list view under “[name]’s iPod” in the iTunes sidebar. If I select “[name]’s” iPod in the iTunes sidebar and the “Podcasts” tab, all podcasts and episodes are visible, though greyed out because I’m set to sync manually. It’s unclear to me if these are the podcasts on the iPod or those currently in iTunes, as they are currently the same. If I switch to syncing automatically, all content on the iPod will be lost again, so I’m not up to trying it at the moment.
    As I said,  this involves only podcasts. All other content on the iPod does appear in iTunes.

    I have the same problem- i see my movies in the ipod section in itunes and they even show as mpeg4 in the 'kind' section but they dont have that small TV icon next to them. if i play these in itunes, they play fine- but try playing them on the ipod and all you hear is the sound and no picture. All videos that i manually transfer work fine in the beginning- its when i hook up the ipod to the comp again and start itunes- they start showing up without the 'tv' icon!! i have to again transfer them from the itunes library to activate them as videos.
    Need Help!!!

  • TS1591 my classic iPod no longer appears in iTunes window when connected to iMac.  does this mean my device is no longer supported by iTunes? or incompatible with OSX?

    my classic iPod no longer appears in iTunes window when connected to iMac.  does this mean my device is no longer supported by iTunes? or incompatible with OSX?

    Hello stiannac
    Check out the article below for troubleshooting to get your iPod showing back up on your iMac
    iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/ts1410
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Yesterday, I plugged in my iPod to sync, and my computer opened iPhoto as it always does. It obviously recognized the device, but the iPod sis not appear in iTunes and I therefore could not sync it. Is there a setting I may have accidentally turned off?

    and my computer opened iPhoto as it always does. It obviously recognized the device, but the iPod sis not appear in iTunes and I therefore could not sync it. Is there some setting I may have accidentally turned off?
    Also, today, there seems to be no sound coming through either my internal speakers or my headphones, and not just in iTunes. I doubt these two problems are related, but perhaps there is something beyond coincidence and an old computer?

    but the iPod sis not appear in iTunes and I therefore could not sync it.
    Try reinstalling the AMDS >  iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
    there seems to be no sound coming through either my internal speakers or my headphones, and not just in iTunes
    For sound issues check System Preferences > Sound
    Make sure the Mute button is not selected.

  • What is the procedure for a hard boot of my iPod touch 4th generation without itunes, and without computer, and without iPod data screen.?

    What is the procedure for a hard boot of my iPod touch 4th generation
    without iTunes, and without computer, and without iPod data screen?
    6 months after purchase I updated my iPod touch as recommend by iTunes.
    It has not worked since that day.  It frozen (disabled) with a "connect to
    iTunes" icon displayed...that is the only thing it does.  itunes does not
    recognize the iPod.  My Windows7 computer recognizes an Apple device. 
    Other computers recognize the devise but if iTunes resided on that
    computer it did not recognize the iPod
    I suffered a setback with deep depression and am just now getting out of it enough to do something.  The depression prohibited me from taking action.
    I have done every procedure recommended from Apple help and external
    sources.  I did this thoroughly with help for other owners and IT experts,
    Apple employees etc etc.  I and associates have perform reboots utilizing a
    number procedure using only button on the iPod.  These were unsuccessful
    also have performed.
    Please do not ask me to do the usual.
    Online I saw  a process using the buttons on the iPod to completely
    reformat 
    the iPod.  It was NOT the hold buttons for 10 sec let go of one wait 8 sec
    etc.  I can not find the process now...a friend showed it to me in passing
    I have lost contact with him.  This is the procedure, I believe, that with
    enable me to update and use the iPod. 

    You need an internet connection and likely a computer with iTunes but an iPhone, iPad or iPod touch with the FindMy iPhone App may work by:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Otherwise
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Yo may have to go to an Apple store or a friend's house with an internet connection and iTunes.

  • IPOD no longer appears in Itunes

    My Ipod is no longer appearing in Itunes. Everything was working fine last week, then all of sudden, I am no longer able to see my Ipod in Itunes.
    The Ipod is running the latest firmware. It was updated with the latest Updater. Itunes is the latest version.
    Unplugging, replugging does not work.
    The Ipod battery is 100 % charged.
    The ipod does not even appear in My Computer.
    The Ipod works fine with existing songs that are downloaded on it.
    The Ipod was working fine last week on the same computer. For the longest time, it was not working. Last week it worked. This week it no longer works. What is going on here?
    Why would the ipod all of a sudden stop working with Itunes on my computer?
    Cheers,
    Dilip Patel
    Ottawa, Canada

    A USB flash drive was added to my computer.
    okay, let's check on this possibility then (there's also a link to it in one of the articles that Mr Bond referenced):
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    what i'm thinking here is that it is possible that you've usually got a drive letter confusion. (so your PC doesn't recognise the ipod). but when that drive was added, it changed around the drive letter assignments. so you stopped having the drive letter confusion with the ipod (and you could recognise it again). when it was taken back off the system, the drive letter assignments changed again. so you went back to having the drive letter confusion problem with the ipod.
    love, b

  • IPod doesn't appear in iTunes and Windows

    I have a next problem with connecting nano with Windows:
    iPod doesn't appear in iTunes: iTunes 7 diagnostic write that host-controller of bus IEEE 1394 was not found.
    Sometimes Windows see the demountable disk, but can't open it. Occasionally, when i charge nano, iTunes gives out the message, that iPod is damaged.
    After connecting iPod to the computer, it shows the "Do not disconnect" screen, which not disappear after nano disconnecting. And I need reset iPod everytime after charging.
    Does any help me?

    I read this article.
    I can't restore iPod because iPod Updater can't recognize it, when one connect to the computer.
    How to solve the problem: as i wrote, iTunes diagnostic informs that can't find the controller IEEE 1394 (WiFi), but I HAVEN'T WiFi card on computer, I use USB 2.0.

  • MacBook is 10.10.2 upgrade, iPod no longer appears in iTunes.

    Hi, since upgrading my Macbook pro to latest software OS X Yosemite 10.10.2 my iPod classic is no longer recognised in iTunes. It shows as connected on iPod and can be found in disc utility and as an external source but nothing at all in iTunes. Have read lots of other posts and the apple help without success. I have no updates available in app store. Tried multiple iPod resets, mac restarts and different usb leads/ports.
    Can anyone please help?
    upgraded to 10.10.3 now too but made no difference.
    MacBook Pro, Mac OS X (10.6.7)

    A USB flash drive was added to my computer.
    okay, let's check on this possibility then (there's also a link to it in one of the articles that Mr Bond referenced):
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    what i'm thinking here is that it is possible that you've usually got a drive letter confusion. (so your PC doesn't recognise the ipod). but when that drive was added, it changed around the drive letter assignments. so you stopped having the drive letter confusion with the ipod (and you could recognise it again). when it was taken back off the system, the drive letter assignments changed again. so you went back to having the drive letter confusion problem with the ipod.
    love, b

  • IPod nano does not appear in iTunes AND Mac computer - AND does NOT load

    My nano worked out just fine for a month until one day - when I wanted to charge the battery - it just did not appear in iTunes, nor on my desktop. I tried the 5 Rs, but can't restore, of course, because my mac does not recognize the nano. As soon as I plug in the nano to my mac, it is stuck on "Do not disconnect" and does not charge. I'm tired of resetting and plugging the USB cable in and out. Please, help!
    What else can I do? Does it make sense to send my nano back and have it inspected? Does Apple charge for technical support?
    I'm thankful for any kind of reply.
    iBookG4   Mac OS X (10.4.2)  

    me again.. hey did you guys work out how to get around it at all? I'd so love some adivce. I think i'm going crazy ay. I've also tried all the things mentioned in the above link given by another member..with no luck. May be its possible that there's not enough space on my computers hard drive to recognise the ipod???? Plus when i did originally download the software from out of the box, it didn't allow me to select where i wanted to put this software and just said it was putting it on my hard-drive anyway. I would of liked to have positioned it somewhere, so i knew where to find it and too make sure it was all there n ok.
    I look forward to hearing form ANYONE with some tips :o)
    Thanks again
    Kath

  • Since an ios upgrade on my ipod, my device no longer appears in itunes or my computer

    Since a recent ios upgrade, I can not locate my Ipod touch 5th generation in iTunes nor in My Computer. I am working with Windows 7. I have uninstalled and reinstalled itunes, quicktime and Apple Mobile Device Support software programs. I have also gone through the on line Apple Trouble shooting support for this problem with no success.
    I did have WiFi syncing turned on before the upgrade and now when I go into settings on my iPod, the sync now option is greyed out.
    Any other ideas please...

    OK, never mind. After all that, a restart of the iPhone fixed it. That should have been the first thing I tried, of course, before posting. Sorry about that!

  • Why is my ipod touch not appearing in iTunes and i already downloaded the new version of iTunes???, why is my ipod touch not appearing in iTunes and i already downloaded the new version of iTunes???

    my 3rd generation ipod touch is not appearing in iTunes when i already downloaded the new version for itunes? but i have the 4.2.1 version for my ipod

    iOS: Device not recognized in iTunes for Windows

  • Ipod is not recognized by itunes and my computer

    can anyone help me? My computer and itunes is not recognizing my ipod touch. it was working for about a year but now nothing. I uninstalled itunes and reinstalled it again but still not working. Can anyone help?

    See:
    iOS: Device not recognized in iTunes for Windows

  • My Ipod is not reconized by Itunes and my computer?

    Every once in a while my computer doesnt reconize my ipod when i plug it in to my computer. and i dont know how to get the computer to reconize it again. someone help!!

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Since it is an intermittent problem. it may be cause by the cable or poor connect on either end of the cable.

  • Video IPOD no longer recognized by Itunes and wont Update

    This is a long complicated issue. My Ipod has been working flawlessly until 2 weeks ago. Someone tried to plug it up to their computer to charge it and it wiped out my library and added their library. At first i was thinking no big deal, i will just reconnect it with my computer and it will load my library back on. However once connected to my computer it is not recognized by itunes. So i did a reset , which seemed to be working great and it started "updating" about 80% through that process it gave me an error message that says " This disc can not be written to or written from" now I have no idea why it would say that? and although it seems completely wiped out and useless, it still shows that much memeory is missing in the "about ipod" screen on the ipod. So i know the information is there somewhere , somehow?... Anyway I dont know what to do, Does anybody have any suggestions?
    Oh and I have also uninstalled and reinstalled the Itunes program to make sure it is up to date. WOuld adding new songs to my library have caused this problem?

    1. Try Resetting the iPod. Hold Select and Menu for 6-10 seconds - until you see the Apple Symbol.
    2. Use iPod Updater to restore your iPod to factory settings.
    See if those two steps clear up your problem.

  • HT2292 My iPad is now longer appearing in iTunes and under devices it says the iPad needs "troubleshooting" - anyone have any idea how to resolve

    I've never had any issues before connecting devices to iTunes, but suddenly my iPod and my iPad Mini are both not appearing in the list.  When the iPad is connected to the laptop under devices it says it needs troubleshooting, however I've tried that and it doesn't resolve the issue.
    I've also completely removed iTunes from the laptop and reinstalled but again, this has not resolved anything. 
    Any one else had this issue and any help on how to resolve would be appreciated.  I need to transfer things off my iPad but currently can't!

    I've never had any issues before connecting devices to iTunes, but suddenly my iPod and my iPad Mini are both not appearing in the list.  When the iPad is connected to the laptop under devices it says it needs troubleshooting, however I've tried that and it doesn't resolve the issue.
    I've also completely removed iTunes from the laptop and reinstalled but again, this has not resolved anything. 
    Any one else had this issue and any help on how to resolve would be appreciated.  I need to transfer things off my iPad but currently can't!

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