Question mark flashing CD stuck in macBook
Hello,
My MacBook doesnt tur on, I got a question mark flashing. There is a CD stuck inside. I tried everything:
ctrl-command-o-f
mouse buttom-power
reset the memory with command opt p r
But the cd is still inside and the question mark too. What can i do???
Peppino, welcome to Apple Discussions.
Re: Stuck CD
First try a Restart while holding down the mouse button.
If that doesn’t work, look at these links:
A dozen ways to eject or unmount a recalcitrant CD or DVD
http://www.osxfaq.com/dailytips/08-2002/08-12.ws
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
http://www.macfixit.com/article.php?story=20041011075232575
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
Re: Flashing ?
Look at A flashing question mark appears when you start your Mac
http://docs.info.apple.com/article.html?artnum=58042
*Resolve startup issues and perform disk maintenance with Disk Utility and fsck*
http://docs.info.apple.com/article.html?artnum=106214
*Your Mac won't start up in Mac OS X (Mac OS X 10.3.9 or earlier)*
http://docs.info.apple.com/article.html?artnum=106464
Cheers, Tom
Similar Messages
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Question mark flashing. There is a CD stuck inside.
Hello,
My MacBook doesnt tur on, I got a question mark flashing. There is a CD stuck inside. I tried everything:
ctrl-command-o-f
mouse buttom-power
reset the memory with command opt p r
But the cd is still inside and the question mark too. What can i do???See my response to your same question in another forum.
http://discussions.apple.com/thread.jspa?threadID=1685999&tstart=0
You don't need to double post.
Cheers, Tom -
I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!
Jerricayoung,
you have a 13-inch Mid 2012 MacBook Pro. It’s modern enough that it supports booting into Recovery mode. To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilities menu. Select Disk Utility from that menu; when the Disk Utility window appears, select the bootable volume from the left-hand side of the window. (It’s typically called “Macintosh HD”.) When the volume is selected, some buttons will appear on the right-hand side. If it’s not greyed out, press the Verify Disk button; if it is greyed out, or if it reports on errors that it found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu; that will restart your MacBook Pro in its normal mode. With luck, that will be enough to get you to your normal login screen, rather than the white screen. -
TS1440 Flashing question mark when I start the MacBook
Hello!, I have a MacBook Pro but there was a flashing question mark when I start the MacBook, it does not go away, I have read the tips on you all site, but I can't find anything, it is for the Mac, not for a MacBook. Can anyone help me please?? Thanks!
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
turned by macbook air on and the screen is white with a question mark flashing and nothing else on the screen. will not boot up.
Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk or connect the computer's original thumbdrive.
(124635) -
My MacBook will only turn on to a grey screen with a file and a question mark flashing on the screen
When I turn my MacBook on a grey screen with a file and question mark in the center of the screen flashing. What can I try to
get out of this screen?That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Blank screen with flashing folder with question mark on startup of 13" macbook
Hello world, my daughter's 13" macbook upon startup opens to a blank screen with a flashing folder with a question mark in it... If anyone could help us resolve this issue we would greatly appreciate it... Thanks!..
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then select the First Aid Tab and run Repair Disk. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Hi
My MacBook has a question mark flashing on a grey screen and no functions, help?That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'llsee a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
MacBook question mark flashing on my screen
Helpppppp
Ican't suitch on my Mac!!! There is a question mark flashing on my screen!!!! What to do???I responded to you here > Flashing question mark: Apple Support Communities
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White Screen with Question Mark Flashing
Hi
All the sudden I have the white screen with the flashing question mark. I have a macbook pro 2010. I unscrewed the bottom of my Mac and wiggled a couple of wires around and it actually booted up and ran for a while. Then it started to freeze on me. I put in the Mac disk, and I went to the disk Utitlity and it says disk 2 Mac OS X Base System. So it looks like it is reading the Hard Drive, but I don't know because I do not know that much about computers. The thing is it will not let me erase or repair that drive. Does anybody have any idea on what this is? I used my computer around 1:30 in the afternoon and then came home to do homework around 5 and in a matter of 4 hours my computer does not work. I am guessing that it is probably something serious and I will not be buying mac again.
Any Help??
Thanks,
MattHi
All the sudden I have the white screen with the flashing question mark. I have a macbook pro 2010. I unscrewed the bottom of my Mac and wiggled a couple of wires around and it actually booted up and ran for a while. Then it started to freeze on me. I put in the Mac disk, and I went to the disk Utitlity and it says disk 2 Mac OS X Base System. So it looks like it is reading the Hard Drive, but I don't know because I do not know that much about computers. The thing is it will not let me erase or repair that drive. Does anybody have any idea on what this is? I used my computer around 1:30 in the afternoon and then came home to do homework around 5 and in a matter of 4 hours my computer does not work. I am guessing that it is probably something serious and I will not be buying mac again.
Any Help??
Thanks,
Matt -
Folder with question mark flashing.. help me
sorry for my english ..
later on, my macbook was working fine until i went to utilities to format my macintosh hd but accidently i removed it so it shutted down on its own i dont no why but now it shows a folder with a question mark flashing i am trying to install my mac os x dvd it doesnt complete and also in utilities the startup disk has a question mark it show the mac os dvd and an internet..Reinstall the HDD. The display is indicating that it cannot find a bootable HDD.
Look at these support articles for additional information:
http://support.apple.com/kb/TS2570
http://https://support.apple.com/kb/TS1440
Ciao. -
I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?
Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
Question Mark flashing on top of folder
sure hope someone reads this.
Every once in awhile i get a question mark flashing on top of a folder icon. not every time, just occassionaly. but tonight is different.
I restarted about 4 times before I could get it to come up so i could post on these forums.
I partitioned my HD into 2 parts and updated to Maverick. every since then i have problems starting up. Ive run permissions, disk first aid, etc and all seems to check out fine.
Ive gone to system preferences and selected the correct startup disk several times.
It is an early 2008 tower model. it has ran like a well oiled machine ever since i bought it...... even it goes out today. i can say ive definitely gotten my moneys worth from this machine.
also, the original ram went out after i updated and i replaced it. im running 6 GB memory. it seems to check out ok.
I have all my data on several external HDs. i only have applications loaded on the main computer.
sure hope someone can help me. i love this machine. its been my life saver.Have you seen this support article and proceeded through all mentioned troubleshoots?
A flashing question mark or globe appears when you start ...
You may need to erase your normal startup disk and reinstall OS X -
Question mark flashing om screen
question mark flashing on screen.
The question mark means your Mac cannot find a system folder to boot from.
Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
If the startup disk is not available, the disk is failing or has failed.
Startup Manager: How to select a startup volume -
I have a question mark flashing on my screen.
I have restarted my computer multiple times, and there is this question mark flashing within a folder on my screen. I have held down the option key to bring up the software page, and this has not worked. I do not know how to fix this.
That is telling you that a startup disk can't be found.
If yo have Lion or later try booting to Recovery and repair the startup disk via disk utility.
OS X: About OS X Recovery
If earlier OS then boot for install disk
Next would be to reinstall the OS
Failed boot
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