Question Mark Folder Icon?

I just received my new MacBook Pro yesterday and already have had the flashing question mark folder icon while attempting to startup. I have restored from a Time Machine backup so I'm not sure if that has messed something up. I have reset the PRAM as well as repaired permissions this morning. It seems to be working fine now. Should I be worried? This is a brand new MBP with the 7200RPM HDD.

The question mark means that it did not find the OS to boot up from. If you're restoring from TM how did you do that and what type of machine was originally backed up on Time Machine.
If you're looking to restore the entire disk from TM, you'll need to boot off of the system disc, and there should be a Time Machine option in the menu bar (I forget where since I only did this once).
If you're restoring from an older Mac the chances are high that the OS does not have all of the files/drivers/components for the new Mac. Try reformatting, and reinstalling the OS from the install disk. If that resolves the problem then you can be sure that either the process messed up the OS or the backedup OS was not completely compatible to your new MBP.

Similar Messages

  • Question Mark folder icon on startup

    Hello - When I startup I'm getting the Question Mark folder icon.  I can't get past this to do anything else at all. 
    A little background, Three days I got the Spinning Beachball couldn't do anything and Cmd-Opt-Esc did nothing; I had to use the power button to turn off. Restarted and all was fine. But then it happened again.  And each time the "PC Connection" light on my cable modem was not lit.  Last night I left the machine to sleep on its own but it would not wake up this morning. I held the power button and nothing happened; held it again and it started up but just displayed the Question Mark.  (TimeWarnerCable recently upgraded their speed this week but that wouldn't cause this would it?)
    Please help!
    You should see below that I'm still on Tiger; my iMac is about four and a half years old.

    Okay, so got home and checked the mouse and keyboard, un and re plugged them in; unplugged the GarageBand controller I had connected and my printer, which has been troublesome lately.  Started up and... fine, no problem.  Now I just have to hope it doesn't happen again.
    I will be updating shortly to Lion (after first updating to SnowLeopard).  But if their is a hard disk problem that wouldn't help, would it?
    Here's the quite lengthy error report that appeared after I started up and logged in.  Perhaps someone can decipher it?
    panic(cpu 0 caller 0x001A49CB): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00fa1000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x039b1500, ECX: 0x00000000, EDX: 0x00000000
    CR2: 0x00000000, EBP: 0x25133ef8, ESI: 0x039b1500, EDI: 0x00000000
    EFL: 0x00010246, EIP: 0x00848ca6, CS:  0x00000008, DS:  0x00000010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x25133ce8 : 0x128d0d (0x3cc65c 0x25133d0c 0x131f95 0x0)
    0x25133d28 : 0x1a49cb (0x3d2a94 0x0 0xe 0x3d22b8)
    0x25133e38 : 0x19b3a4 (0x25133e50 0x39c6ef0 0x25133e98 0x13597b)
    0x25133ef8 : 0x9064e1 (0x39b1500 0x297 0x25133f28 0x907564)
    0x25133f28 : 0x909e92 (0x39c0b00 0x39c0ba4 0xaa 0x0)
    0x25133f58 : 0x90a268 (0x39c0b00 0x0 0x25133f78 0x19e23a)
    0x25133f78 : 0x13d989 (0x39c0b00 0x0 0x19e23a 0x385df5c)
    0x25133fc8 : 0x19b21c (0x0 0x0 0x19e0b5 0x385f3b4) Backtrace terminated-invalid frame pointer 0x0
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOAHCIBlockStorage(1.0.7)@0x905000
                dependency: com.apple.iokit.IOStorageFamily(1.5.1)@0x51b000
                dependency: com.apple.iokit.IOAHCIFamily(1.0.3)@0x845000
    Kernel version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
    Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
    Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.46.9)
    Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
    Network Service: Built-in Ethernet, Ethernet, en0
    Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-85J
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  • Persistent Flashing Question Mark Folder Icon, after Repair & Rebuild-THX!

    Hello All,
    Thank you in advance for any insights.
    For the past week, one/two days after a force re-boot, my Quicksilver Mac (OSX 10.4.11 and OS 9 Classic) starts up with the dreaded flashing question mark folder.
    The start up disk has always been on "Mac OS X, 10.4.11 on main stuff" ("main stuff" is the name of the hard drive.)
    The first time, I ran DiskWarrior and rebuilt the hard drive, which is kind of new as it was replaced in April 2009. Then I ran OnyX and got a clean bill of health. The Mac was shut down at the end of the day as is my habit via turning off the power strip.
    If it helps, here's part of the DiskWarrior report:
    • 13 files had a directory entry with an incorrect text encoding value that was repaired.
    • 340 files had a damaged extended attribute that was repaired.
    • 3 folders had a directory entry with an incorrect custom icon flag that was repaired.
    • Incorrect values in the Volume Information were repaired.
    Disk Information:
    Files: 370,719
    Folders: 85,161
    Free Space: 92.55 GB
    Format: Mac OS Extended (Journaled)
    Block Size: 4 K
    Disk Sectors: 268,171,472
    Media: WDC WD5000AAKB-00H8A0
    The next day, the flashing question mark folder reappeared. This time I used the original system installer CD (labeled Power Mac G4 OS X Install). Disk Utility made its repairs. And this time, the computer was put to sleep instead.
    In the morning, it woke up, the wireless optical mouse worked for a few seconds, the hard drive is humming along then all of a sudden the arrow (mouse) froze and none of the keys on the keyboard functioned.
    After some research, I deleted the energy saver preference (powermanager.list?) and ran Disk Utility again. And again, I shut down b/c I wasn't going to use the Mac for a day or two.
    This afternoon, the pesky icon reappeared at start up. At first Disk Utility didn't see the hard drive then I restarted and the hard drive was selectable though not mounted. It was repaired and verified yet once again. Btw, when I did hard drive test, the message says something to the effect that it appears to be working properly.
    My question is, might anyone know what's wrong? I've been backing up after every use and I have a laptop. But I love working on the desktop and if this issue can be fixed, that would be perfect.
    As an aside, I've read that I should do a clean install. Would doing a clean install mean I need to re-install OS 9 as well as all other all other software programs-Adobe Creative Suite, Quickbooks, Verizon DSL, printer drivers etc.?
    One final question, can I continue to boot up from the CD, repair then restart or will I damage the computer? Once it restart, everything seems to work normally and well.
    Many, many thanks for reading and any help would be greatly appreciated!
    Have a wonderful weekend.
    Sam

    Disk damage can also affect the startup sequence, but I think what you have already done should have repaired any disk damage, or given you more information.
    Once you have ruled out Disk damage, you get the flashing question mark when your Mac cannot find:
    • the preferred operating System
    • of the preferred version
    • on the preferred startup drive.
    All these items are stored in the parameter RAM, backed up by a 3.6 volt, non-recharging 1/2-AA size battery that lasts three years or so, unless you turn off all power at night.
    If you cannot remember when you last changed that battery, now is a good time. Be sure to reset the PMU/PRAM after installing the new battery.
    Message was edited by: Grant Bennet-Alder

  • Frequent startup with question mark folder icon--a diagnostic challange!!!

    I recently obtained a 500 mhz G4 Cube; I transplanted memory, video board, video riser board, and DVD/CD drive from my old (dead) 450mhz G4 Cube (logicboard and DC-DC board were fried) to the 500 mhz Cube AND I added a Western Digital 80gb hard drive. The problem involves frequent startups with the question mark folder (Mac OS logo alternates with question mark).; Eventually the system folder is found and OS 10.4.11 starts up--sometimes in 20 seconds and sometimes in 3, 4, 5 minutes or longer..........I have tried 2 brand new batteries after numerous PRAM (via keyboard) and CUDA resets (depressing the CUDA button on the motherboard just once and then installing the new battery). The battery terminals in the Cube look perfect--no corrosion. With the new battery, startups were fine for a day but now 4 out of 5 times, I will get the question mark folder. Using Disc Utility, I fixed any errant permissions and the hard drive checks out with zero problems. Once running, the Cube works great, but these startups are maddening. One other issue; if I start up with the G4 Cube 9.1 installation disc, the install program DOES NOT recognize any bootable discs; whilst starting up using the Tiger Upgrade install disc, my 2 bootable discs (partitions of my Western Dig. hard drive) ARE recognized. Any ideas would be greatly welcome!!

    I believe I have solved the problem regarding the question mark startup---> after rechecking all cable connections to HD, OD, and logic board, I revisited the jumper setup on the HD; it turns out that I set the HD up to be the MASTER, but what I should have done was set the HD to be the MASTER with attached SLAVE. Since reconfiguring the jumper, all startups have so far been normal. Also, I did install OS 9 drivers, but I the OS 9.1 install disc still does not recognized my 5 gig partition when starting up from the CD; this is minor in retrospect as I can still use the classic mode with a earlier version of OSX that does not hog so much disc space.

  • Blinking question mark folder icon on startup (but not always!)

    I recently obtained a new hard drive (Western Digital 80gb) and installed the Mac OS on a 500 mhz Cube; the DVD drive was not recognized but I removed the jumper on the drive pins rendering the disc a master and finally, the DVD drive was found so that I could perform the OS install. The problem is that if I start up the Cube after a long period of time having been OFF (e.g., 5 hours) there is the blinking question mark folder (Mac OS logo alternates with question mark). After 3-4 minutes, the startup disc is finally located. Now, if I do a cold restart a few minutes later, there is NO problem on startup. My startup issue always occurs after a longer period of time with the Cube having been OFF. There is a new battery installed, permissions are fixed, the drive checks out without problems with disc utility. What could be the problem?

    Probably your PRAM battery is gone. This stores information such as your preferred startup disk. I know you said you put in a new battery but have you actually tested it? The computer being off for several hours really, really sounds like a bad battery. Also check the terminals both on the battery and in the machine aren't corroded and it is seated correctly.
    [Texas Mac Man's PRAM, battery, PMU tutorial|http://www.geocities.com/texas_macman/pram.html]
    [Apple's PRAM reset directions|http://docs.info.apple.com/article.html?artnum=2238]
    If you have a digital multimeter you can check the condition of your present battery. It should read at least 3.2V if it is the 3.6V half-AA battery type. Ideally this should be measured while the battery is under load; added recommendation from Hans777:
    I have recently found out that an exhausted battery will still indicate >3.6 V with a high internal resistance VM.
    Checking incircuit: powercord disconnected press PMU reset button for >about 5 sec before measuring.
    Checking outside: load the battery with a 1500 Ohm resistor when measuring.
    [Resetting Cuda/PMU on Power Mac G5, Power Mac G4, Power Macintosh G3|http://docs.info.apple.com/article.html?artnum=86760]
    Message was edited by: Limnos

  • Flashing question mark/folder icon

    I have a PowerBook G4 17 " that I got in November, 2005.
    Tonight, trying to boot it up it went to a gray screen on which a folder icon alternates with a flashing question mark.
    Two things happened to the machine earlier today: 1) i installed the latest security update and (i think) it was an iTunes update that my software installer announced; 2) a kid knocked a glass of water over on the table and, though I quickly scooped the mac up, i think the bottom of the machine might have gotten a little bit of water on it.
    Anyway:
    I've tried booting with the shift key held down. nothing.
    I've tried booting from teh install disk 1 pressing the "C" key to see if I could try disk utility, but it just takes me straight to the reinstall menu (I'm not ready to try that yet).
    I've run the Apple Hardware Test -- everything passed.
    I've tried to reset the PRAM (though I don't know if I did that right), same for PMU.
    what's next?

    Did you ever find a solution to your problem? I too have the same problem with a 12" G4 PowerBook DVI that I just bought off eBay. The original owner claims to know nothing about it. Sometimes it boots just fine and sometimes it starts up with the screen that you're describing.
    Here are some things I have done already:
    - Reset the PRAM. (multiple times)
    - Rand Disk Utility from both within the OS and from the rescue CD. Fixed permissions and verified the hard disk. (multiple times)
    - Formatted the hard drive and did a fresh install as well as all available updates from Software Update.
    - Bought a brand new battery, made sure it was fully charged and tried booting both with the AC adapter plugged in and also running soley on battery.
    - Made sure (once it booted) to select OS X as the primary startup disk.
    If it helps, here are some specs on the computer:
    - 12" PowerBook G4 DVI model. 1Ghz, 1.25GB Ram, 40GB HDD.
    I haven't tried resetting the PMU because I can't figure out how to get the keyboard to come off. I suspect a faulty HDD because that's all I can think of at this point. I'm probably gonna have to take it to Apple if you guys don't have any ideas. Just thought I'd check here first.
    2Ghz 15.4" MBP, 1.5Ghz 12" PB, Dual 2Ghz G5 PM   Mac OS X (10.4.6)  

  • Flashing Question mark Folder and clicking - no start up.

    Dear Mac Users,
    I've already got some info on the above, but my 3.5year old G5 iMac wont get past the flashing question mark folder icon. It can't find the start-up drive. The think the hard drive is dead - if I start up from external HD it's OK and/or Tiger CD - but the mac's HD is nowhere to be seen on any disk utility.
    Just bought Disk Warrior - that wont see the iMac HDrive either - so unless anyone has got a fix, it looks like the thing will be dumped or I get a new HD. Are these easy to buy and fit? It's a Rev A model, (the buzzy first edition). I haven't got all my files backed up, just the key ones, which are now on a new alum iMac. Or I could run it off an external drive (noisy, though).
    I had been moving the G5 around a lot (switched off) before it went belly up - could this be a cause?
    Maybe it'd been feeling left out, with the new 24in installed.
    Hope someone can shed further light.
    Rob
    (PS - anyone want buy my Disk Warrior?)

    Your drive is dead, you can look in [macsales.com] or [smalldog.com] for a new new one. The drive isn't too difficult to replace, you can do it yourself, and do get the largest one you can afford, just make sure it's a 3.5" SATA.
    Keep your DiskWarrior, you never know when it'll come in handy.

  • Flashing Question Mark Folder... with a twist

    Hi all, I hope you can help me out.
    A month ago I had some trouble with my MacBook. It would continually freeze, then when I restarted it would show the flashing question mark folder icon. When I booted from the OSX CD it couldn't see any drives to install to. Restting the PRAM eventually fixed the issue, but only temporarily: it kept doing it and eventually it seemed that the hard drive was well and truly dead.
    I took it to my Mac shop and they replaced the hard drive for me as it was still under my Applecare warranty. Things seemed fine for a couple of weeks.
    Then it happened again. Now it seems to have skipped the stage where resetting the PRAM would fix things and has gone straight to the signs of a dead hard drive. I find it hard to believe the replacement drive has died after a couple of weeks. Is there some other issue, such as a faulty motherboard, which could be killing hard drives?
    My MacBook is a Core 2 Duo 2.0, with 2GB of RAM and 200GB hard drive, running the latest version of OSX.

    I had this happen to my MB a few weeks after purchasing it last November. I took it to the Genius Bar at my Apple Store, and the Genius took my HD out to test it, and said that it had completely locked up, and he wasn't able to get it to load on at all, and that it was dead. They sent it away for me, I got it back a couple days later with a brand new HD, and I haven't had a problem since.
    My lesson learned: Backup, Backup, Backup!!! I use Apple's Backup App because it came w/ my .Mac account, but there's plenty of other great Backup Apps out there. Have one or more External HDs set up as backups in case anything happens to your internal, and remember a computer is a computer and sometimes they have problems. However, it does sound like Apple invested in a bad lot of HDs. If it's happening to a lot of people, report it to Apple. There may need to be a recall.

  • GSoD, flashing question mark folder

    Okay, after reading here a bit the suggestions aren't fixing my particular issue. We have a black MacBook running 10.3.
    On boot, the GSoD comes up, and then the flashing question mark folder.
    Tried putting in the Install CD and pressing at various times S, C, Apple, Shift, and Option. The Option gives a cursor but nothing else.
    Pulled the DIMMS, cleaned off a white dust, and then installed them one at a time. No luck.
    Wife had reported slowness during the evenings but she attributed that to me being on my computer.
    Thoughts?
    Leam

    Hi Leam,
    Are you sure it's running OS X 10.3? Reason I ask, is because the MacBook was released with 10.4.6 (May 2006). So if it's running Panther then the unit was downgraded. Matter of fact, I don't even think you can put 10.3 on an Intel Mac. Not to mention, OS X 10.3 doesn't offer Rosetta support so you wouldn't be able to install Intel applications on the machine.
    Regarding the flashing question mark/folder icon, that's indicative of a missing, bootable OS. Which can translate into some of the following scenarios:
    1.) The OS is corrupted and needs to be repaired or reinstalled
    2.) The OS cannot be located because the HD is failing or has failed
    3.) The HD's connection to the logic board has been lost or damaged and thus a proper boot sequence cannot be performed.
    I'm unsure where you read about the "S" key on startup, the "C" key makes sense to try and boot off the disc drive. I take it that didn't actually occur, though?
    I've seen scenarios where a HD can lock up the system bus and cause boot issues, like you're experiencing. Basically it prevents the optical drive from being accessed, despite valid startup keyboard commands. If you can't boot normally or off the installation disc, the next scenario would be the following:
    1.) Remove the HD from the unit, mount it into an external enclosure and attempt to boot from a CD and repair the external HD.
    2.) Bring the unit into a service provider / retail store for further diagnostics.

  • Flashing world icon, sad mac & question mark folder

    Hi. Since installing 10.4.3 my system won't boot. I downloaded and installed the update then restarted the machine, the screen go's dull grey and then a square icon with the world inside it start to flash, a few seconds after that a sad mac/question mark folder flashes then the system appears to start. The disk spins up, the Apple logo appears then after a few more seconds the disk graudually grinds to a halt and the system shuts itself down. Why would this be happening, someone told me that it sounds like it's trying to netboot (whatever that may be) How can I resolve this issue and get my system back? Thanks.

    Try holding down option (alt) at boot to get the open firmware boot selection screen then select your internal drive as the book disk. After start up completes (if it does) go to System Prefs/Startup Disk and reselect the internal disk, restart and it should be fine.

  • How do I fix the GRAY boot-up screen with FLASHING QUESTION-mark FOLDER?

    When I turn on the MacBook Pro laptop, I opened up the Safari Browser and its when the problem started. It was stuck on an loading infinite loop. I decided to force quit the application and/or turn off the mac by the Menu options, It did not work. So I did a "Hard" Shut-down and restarted the Mac, the Boot up screen stood gray for like a minute until the Flashing ? Folder icon showed up!.
    My sister's laptop's warranty is expired so I wonder how can I fix it without having to spend too much money on a simple troubleshooting tip.
    How can I download/create a boot-up Disk/Flash Drive so I can reset it to factory settings?
    I cannot access the laptop because It's kind-of software bricked if you ask me. Also, I do not know how to check the Mac OS version outside of the "About Mac" menu. I do have another Mac which is a desktop computer with a CD drive.
    I would appreciate some expertise on this issue a.s.a.p. Thank you!

    Ok, now I am stuck:
    Why does my Mac boot its OS from the Flash Drive instead of the INTERNAL HARD DRIVE???a
       If I start up my MacBook Pro, It will have the flashing question mark folder UNLESS i plug in the OS-Boot flash drive. When I at the desktop screen and work on a program, When I unplug the Flash drive, THE OS WILL CRASH AS IF I TOOK it's soul (OS x Lion) out of the body (MacBook Pro Laptop)
    this is frustrating because when I did the INTERNET RECOVERY, When I install OS x Lion, the Flash Drive only show up as an option as opposed to the HDD.
    I cannot format the hard-drive in DISK UTILITY because it's grayed out. This is just frustating. I never had problems with PC Windows OS recovery but this (Mac OS).

  • Emac won't boot up - question mark folder

    An emac (G4/1.25ghz/256/combo) that I am borrowing will turn on with a chime but will not start up. I have a gray screen with the purple folder flashing a question mark / finder icon. I tried starting up in safe mode and command-option-p-r mode but same thing. I tried target disk mode. The e-mac showed the target disk mode logo but I could not see it on my macbook pro. The original owner doesn't have the original disks and knows very little about the computer (as his it was his office assistant's). What else should I try? Will taking the battery out and resetting possibly help? Will I lose any data if I do this?
    I only need to pull the photos off the computer (and the owner says I could recycle the computer if need be). There are thousands of photos that are only partially backed up due to a recent corruption of that iPhoto library. In fact, I was in the midst of repairing this file and almost done. Help. Apologies but I don't have all the specs of the computer as I was borrowing it and may have inadvertently killed it!

    It could be the dreaded logic board failure that affects many USB 2.0 eMacs except for the 1.42G versions. See if the serial number is in the ranges listed in this Apple article:
    http://www.apple.com/sg/support/emac/repairextensionprogram
    The program expired last summer so the owner is on his own if he wants to pursue it. The cost of the repari probably exceed the value of a used eMac.
    If he plans to recycle the computer, the only option is to remove the HD and connect it to another Mac. This gadget is what I use for that procedure:
    http://eshop.macsales.com/item/Newer%20Technology/U2NV2SPATA/

  • Question mark folder at startup

    When I start up my computer, there is a question mark folder at the start and then it pops to the apple icon. I was wondering if anyone else has this problem and is it a software or hardware problem?

    That symbolises no set startup disc, its often a tricky one to fix, but your mac starts up so be grateful my mate with a black macbook had to have the whole hard disk re-imbersed, if the problem is bugging to such an extent its driving you insane the only things i can think of are: Re-Install Mac OSX, Do a hardware test ( insert disk 1 and hold D on startup) or goto system preferences>startup disk and make sure the hard disk osx is installed on is set as the very first it looks for.
    Hope i helped
    bob
    2.3Ghz Macbook White_Late 2006   Mac OS X (10.4.3)   I build comps for a living and have a custom P2 in my room

  • OS X Insall crashed halfway. Now getting question mark folder on startup

    I was in the process of wiping my wife's old MacBook so that I could give it to my daughter. I inserted my Tiger install disc and proceeded to erase and install (didn't need wife's old data and I wanted the system to be fresh). Unfortunately, the process froze-up halfway and now I cannot start the MacBook. I get the flashing question mark folder.
    I tried repeating the process again, but when the install process begins, it scans the CD for file integrity. When it does this, it says that there's a problem and that the disc needs to be cleaned. I've cleaned it to the point of being able to eat off it, but it's still not working.
    The CD drive in the machine has always been flaky so I'm wondering if it's the drive rather than the disc. Is there a way to install OS X from a firewire drive or another mac tethered to the MacBook? I have a Powerbook, an iMac and a LaCie firewire drive that I could use.
    Thanks for any help!
    .g

    Sure, use either Mac... but it all depends if your old MacBook will boot into Firewire target disk mode.
    If it does just pop in the DVD (in the good DVD drive) and install. I'd suggest a reformat also, under the circumstances.
    To use FireWire target disk mode
    1. Make sure that the target computer is turned off. If you are using a PowerBook or iBook as the target computer, you should also plug in its AC power adapter.
    2. Use a FireWire cable to connect the target computer to a host computer. The host computer does not need to be turned off.
    3. Start up the target computer and immediately press and hold down the T key until the FireWire icon appears. The hard disk of the target computer should become available to the host computer and will likely appear on desktop. (If the target computer is running Mac OS X 10.4 or later, you can also open System Preferences, choose Startup Disk, and click Target Disk Mode. Then restart the computer and it will start up in Target Disk Mode.)
    4. When you are finished copying files, drag the target computer's hard disk icon to the Trash or select Put Away from the File menu (Mac OS 9) or Eject from the File menu (Mac OS X).
    5. Press the target computer's power button to turn it off.
    6. Unplug the FireWire cable.
    If the target computer's hard disk does not become available to the host computer, check the cable connections and restart the host computer.
    -mj
    Message was edited by: macjack

  • Flashing Question Mark Folder on Start-up

    I recently starting having administration issues with my Mac Mini.
    I went to update to OS 10.5.7 and when the administrator box came up asking for my password, my name was missing. After putting in the correct information, was unable to update, but received the message what my clue to password was.
    Anyway, I performed a safe startup, changed the password and tried again. Same issue as before. So I started up from the Start Up Disk, and ran Disk Utilities and verified the disk and repaired any permission issues. When I started up my Mac Mini from the hard drive, I still did not have my administrator password working.
    At this point, the start-up ping is gone.
    I reset the Pram and had the same issue. So, I saved all important files to an external hard drive and tried to do a clean install. I was unable to do the clean install.
    I removed the hard drive from my Mac Mini and installed it into a friends Mac Mini. I had complete control of my computer with no administrator password issues, the ping was there, and I could reload all saved items and still not have any issue no matter how I started up the computer. I then performed a complete erase and reinstall and still had no problems.
    I reinstalled the hard drive into my Mac Mini, and I now have the Flashing Question Mark Folder with gray screen on start-up and no ping. Can't fire wire to start up, can't clone, can't start-up from disk, safe mode, etc..
    Any ideas would be helpful. Most likely I will be going to the Apple Store and seeing what they can do.

    generally, the flashing folder mark means it can not find the startup drive.
    if you hear those kind of noises your hard drive is most likely dead. while this is almost certainly true you can try booting from the install DVD and see if the drive is visible in disk utility. if you can't insert the DVD try this. reboot and hold option at the chime. this should boot you into startup drive manager. there you should be able to insert the DVd and choose it as the startup drive. boot from the DVd and once past the language screen start disk utility from the Utilities menu at the top. see if it detects the internal drive. if it does, try repairing it. if it doesn't the drive is dead.

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