Question marks at top of folder when opened

I am trying to help a friend with his computer, he is completely computer helpless so am trying to see if I can solve his problem. He has a canon ip6700d printer. just recently it stopped printing. when the icon of the printer is on the dock, there is a red exclamation point next to it. I downloaded the print driver from Canon's site, installed it and the printer worked again, next day he called me, said he made about 6 prints and the same problem re appeared. I noticed when he opens up a folder that right under the name of the folder, there are 2 question marks there, does anyone know what this means?
thanks

John,
Before you installed the new Canon driver did you delete the old settings in System Preferences > Print & Fax?
Before that did you open the print queue and clear out all pending print jobs?
Did you try to Resume or +Start Jobs+ in the print queue?
One more question, what folders?
-Wayne

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Question marks at top of folder

Hi
Helping a friend with his computer. when he opens a folder, at the top underneath the name of the folder are two question marks side by side. anyone know what this means?

Helping a friend with his computer. when he opens a folder, at the top underneath the name of the folder are two question marks side by side. anyone know what this means?
That means there's an item in the Finder's toolbar which doesn't correspond with anything available to it. Press the Control key while clicking on it and choose Remove Item.
(43165)

Why do I have a question mark on top of Ichat Icon

why do I have a question mark on top of Ichat Icon ?

Hi,
If this is in the DOCK it because that icon (and the links it has) have lost contact with the original app.
Open th Applications folder.
Drag iChat to the DOCK (Creates the icon and links)
If his displays properly drag the old one Off the DOCK and let go (Puff of smoke animation)
IF it is in the Applications folder that you see this then iChat is most probably broken in some way and you will have to reinstall it (I will needs to know which version for a more complete answer on that)
9:52 PM Wednesday; September 7, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My system disk icon has a question mark in it and does not open now

my system disk icon has a question mark in it and does not open now
and my devices name is gone when i click on FINDER, my favourites is there with the following listed under it-
ALL MY FILES
AIRDROP
APPLICATIONS
DESKTOP
DOCUMENTS and under documents was the DEVICES word with my Macintosh under it, this is missing... what have i done

Somehow you've managed to delete it.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I have a question mark on top of my old imovie icon

on my older imac there is a question mark on top of the imovie icon and it would not let me open it.

If there is an iMovie in the Applications folder, you may be able to restore
the icon in the Dock. In any event, you could Control + click the iMovie
icon to see if you have other options. If the iMovie is not in Applications,
it may have been moved elsewhere, so do a Spotlight search for it.
And if an iMovie was upgraded but the icon in Dock
goes to an older version, it may also be inop.
Hard to say why this happened.
Good luck & happy computing!

How do I remove the question mark on my dock? When I move my cursor over it it reads "photos".

How do I remove the question mark on my dock?
When I move my cursor over it it reads "photos".

Everything in the Dock is an alias.... that is a tiny file that points to the original app, folder or file.
If the original app, folder or file is missing or not accessible in some other way (deleted?), it displays a question mark.
You remove it the same way you remove any icon from the Dock.
Simply drag the icon up away from the doc a couple of inches and let go of it.
It should just disappear with a poof and some clouds.

My notebook will not start up----I see only a question mark in a small folder. What to do?

My notebook will not start up----I see only a question mark in a small folder. What to do?

Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading.
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Why is there a Question Mark on my Documents folder

Why is there a Question Mark on my Documents folder? It will not let me access the folder.
Thank You

The question mark means the link to your Documents folder icon on your Dock (which is only an alias) has been broken.
Open Finder an observe your Documents folder.
Drag the one with the question mark off the Dock. It will vanish!
Drag the one from your Finder back to the Dock to replace it. This re-establishes the link

Office 2013 applications cannot be made to show the "Documents" folder when opening and saving files

(Windows Server 2012R2 and Windows 8.1 PRO)
We are redirecting the user's "Documents" folder to the network (using Folder Redirection). The OS hides this fact however, and most applications simply see the "Documents" folder when opening or saving files, including Office 2003.
Office 2013 however displays the actual path, which in this case is:
\\sever1\redirect$\username\documents
Even if you forcibly set the "Default local file location:" in the Options Save area to the 'Documents' folder in, say, Word, Word immediately converts the local path to the network path.
Is there anyway to get Office 2013 to follow the virtual path? All of other apps follow it and expose the users only to "Documents".
Thank you so much.
Dana

There's nothing in my FAQ concerning screen savers, so I'm unsure why you decided to take that approach. From your description, it looks like you only tried a few of the suggestions before throwing in the towel. That's fine, it's your call.
I don't have the problems you described with 10.4.7. Usually when folks have problems after an update, these are caused by either installing an update on an already-corrutped system or they've installed third-party applications or hardware that have been rendered incompatible by the update.
Before installing software updates, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems and gives you a fallback position in case trouble arises.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Small question mark on top border of finder window

On my Macbook pro, finder window has a small question mark on top border. Pls help me how to remove this..

Hi i dont know what that is, but i have that same problem and i am more worried than bothered. If you want to remove it though you can hold down command and drag it out of there and it will poof away. you can also do this with the icons on the top bar by the spotlite.

Screen shows aflashing question mark on a black folder and alternates with a small globe illustration? What's does this mean?

MY screen shows a flashing question mark on a dark folder and alternates with a small globe symbol ---does anyone know what this means?

How many accounts do you have?
Regardless, https://discussions.apple.com/message/25709811#25709811

HT1560 console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

That's hard to say.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

How to fix the " flashing question mark after the finder icon when starting up" withou an apple keyboard?

Hi
I am wondering How to fix the " flashing question mark after the finder icon when starting up" without an apple keyboard. I have 2 of those .7Ghz emacs so just wanna fix them
Thx

Hi,
>I am using a wireless standard keyboard so maybe the emac doesn't regognise it
Installation of driver software may be required. Do not expect any wireless device to automatically work with a Mac unless guaranteed to do so. In a case like this, use a wired USB keyboard (a PC keyboard should be OK) and a wired mouse to begin with.
>I have installed Ubuntu 13.00 on the HDD from another computer.
Is it a version for PowerPC?
https://wiki.ubuntu.com/PowerPCFAQ
https://wiki.ubuntu.com/PowerPCDownloads
>a list of eMac hotkey's that can be used before OS boot from a standard Windows keyboard?
Could the following article be of interest?
http://support.microsoft.com/kb/970299
If/when starting from a bootable CD, press and hold the C key.
Jan

Grey folder with question mark or circle w line when attempting start up

Whenever I attemp to start up my iMac intel based computer, I either get a blinking grey folder with a question mark in it, or after a while, I get a circle with a line through it. I've tried holding the shift button down as advised when starting up and also holding shift command v and I've tried holding the command option pr buttons down as well and none of these seem to reolve the issue. Is there anything I can do to help resolve this? It was working just fine last night, but now I can't get it to boot up. Unfortunatley, I do not have the install disks for this as I bought it from a friend last year and she lost them. Please help!!
Thanks!

Hello and Welcome to Apple Discussions...
*"blinking grey folder with a question mark in it,"* Possible hard disk failure.
Try here ...
A flashing question mark appears when you start your Mac
*"shift command v "*
I'm not familiar with that startup key combo at all.
Without your install disks you can't repair the hard disk if necessary. You can obtain new disks.
If you no longer have your Leopard Install DVD, you may be able to obtain it from Apple Customer Relations - 1-800-767-2775.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
You will need the above in order to run the *Repair Disk* option.
Carolyn

HT3964 A file icon with a question mark appears instead of apple when booting?

Macbook will not boot. An icon with a question mark in a shape of a file apears after a long delay. I am accessing network on another Mac. Any suggestions for booting would be welcome.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Question marks at top of folder when opened

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