Question marks at top of folder

Hi
Helping a friend with his computer. when he opens a folder, at the top underneath the name of the folder are two question marks side by side. anyone know what this means?

Helping a friend with his computer. when he opens a folder, at the top underneath the name of the folder are two question marks side by side. anyone know what this means?
That means there's an item in the Finder's toolbar which doesn't correspond with anything available to it. Press the Control key while clicking on it and choose Remove Item.
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  • Question marks at top of folder when opened

    I am trying to help a friend with his computer, he is completely computer helpless so am trying to see if I can solve his problem. He has a canon ip6700d printer. just recently it stopped printing. when the icon of the printer is on the dock, there is a red exclamation point next to it. I downloaded the print driver from Canon's site, installed it and the printer worked again, next day he called me, said he made about 6 prints and the same problem re appeared. I noticed when he opens up a folder that right under the name of the folder, there are 2 question marks there, does anyone know what this means?
    thanks

    John,
    Before you installed the new Canon driver did you delete the old settings in System Preferences > Print & Fax?
    Before that did you open the print queue and clear out all pending print jobs?
    Did you try to Resume or +Start Jobs+ in the print queue?
    One more question, what folders?
    -Wayne

  • Why do I have a question mark on top of Ichat Icon

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    Hi i dont know what that is, but i have that same problem and i am more worried than bothered.  If you want to remove it though you can hold down command and drag it out of there and it will poof away.  you can also do this with the icons on the top bar by the spotlite.

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  • My notebook will not start up----I see only a question mark in a small folder.  What to do?

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    Booting From An OS X Installer Disc
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      2. Restart the computer.
      3. Immediately after the chime press and hold down the "C" key.
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    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
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  • Why is there a Question Mark on my Documents folder

    Why is there a Question Mark on my Documents folder? It will not let me access the folder.
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  • Question Mark Link on File Folder Window

    I just noticed a question mark (?) that appears on the File Folder Windows like an app is looking for something (next to a thumbnail icon at the top of the folder windows) and cannot seem to get rid of it.  Any suggestions?

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  • TS1440 Flashing question mark, cancel, apple, and folder symbol.

    My computer has been acting weird for the longest time, I used to have a done of room on it and one day it disappeared. So I started deleting stuff off of it, big apps and what not so I could have more space, I would gain little bit of space but then a second later it goes back to "Zero KG" so I'm thinking I should restart my computer.. So I turn it off, then turn it on, and flashing symbols come up. After multiple times of turning it on and off, I put in my startup disk, but I can't get past the choosing the start up disk because it says I have zero KG on the disk.. So I take the disc out and it goes back to the flashing question mark/apple/folder symbol..

    Hello,
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    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
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    3. Click the First Aid tab.
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    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    We need to clear some really big files off of it, like Movies, or I suspect some huge logs from something going wrong. 0 KB on the drive can ruin many files on there.

  • Grey screen with file folder blinking question mark in middle of folder

    My Macbook suddenly turned off leaving me with a grey screen. In the middle of the screen there is a file folder blinking with a question mark in the middle of the folder. It will not turn back on even if I attempt to restart it. What does this mean and can I fix it myself or must it be sent to apple.

    This may help: A flashing question mark appears when you start your Mac.
    If none of the solutions work then you will need to do an Archive and Install:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • Question mark at top of Finder window

    I have just upgraded a friend's iMac to Tiger and in any Finder window there's a question mark just to the left of the search box. When I click on it, the message is 'The item cannot be found'. I've never seen this on any other machine running Tiger and wonder what its function is ...?
    Thanks.

    Hi, G. F-L.
    Dragging the icons of files, folders, disks, or server volumes to the Finder toolbar creates an alias to the object. If that object (file or folder) is deleted, or if the associated disk or server volume is no longer mounted, then the related alias in the Finder toolbar displays a question mark.
    The same holds true for icons in the Dock.
    In addition to the Command-drag gesture Rod suggested, one can simply Control-click icon bearing the question mark in the Finder toolbar and select "Remove Item" from the resulting contextual menu. The icon bearing the question mark will then be removed from the Finder toolbar.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • There is a question mark on My Documents folder. Not sure what happened. Please help! Thanks

    There is a question mark over My Documents on the sidebar.
    Not sure what happened to the folder.
    How can I restore it?
    Thanks!

    You can try dragging that alias off the sidebar (command-key) and drag a new one from your user folder into place. 

  • Hi guys, problem with grey screen and flashing question mark. on top of it while in utility, i'm unable to verify, verify disc permission or repair disc0 which is obviously my main hd. any ideas where to go from here? tried to reistall osx but no luck.

    hi guys, problem with grey screen and flashing question mark. should be straight forward affair but on top of it while in disc utility, i'm unable to verify, verify disc permission, repair or even erase disc0 which is obviously my main hd. any ideas where to go from here? tried to reinstall osx but no luck, stucked when asked to chose location to install osx. would really apreciate any kind of help with this cause i'm quite new mac user. ty

    If you don't have a backup, read this:
    https://discussions.apple.com/docs/DOC-1689

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