Question marks on guest account dock???

I logged onto the guest account and another non-admin account only to find questions marks on the dock where all of the application links should be. When I click on the applications folder, I get a message saying I do not have access to that folder. The admin account appears to be normal. I didn't do anything to cause this...just happened out of the blue. Does anyone know what might have happened?
Thanks,
Mike

Thanks, Niel. I ran the disk utility as you suggested. It reported a bunch of access settings that were seemingly incorrect. And they were related to applications on the dock, so I was hopeful. When it finished, I logged in as guest, and the question marks were still there and access was still denied to the application folder. Do I need restart before the changes take effect?
Thanks,
Mike

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Guest Account Dock Items

Anyway to add items perminately to the Guest Accounts Dock? I have gone in and added Adium and Firefox Icon to the Guest Dock but once you logout and then log back in its gone...
I would like to add Adium, Firefox, Skype, Word, World of Warcraft icons to the Guest Dock.

There are quite a few ways you could go about this, with various pros and cons. Assuming you want to preserve the "Guest" account feature of wiping out the "Home" folder on logout, one of the easier ones might be to configure the "Dock" using "WorkGroup Manager.app" (included with the "Server Admin Tools" which can be downloaded from Apple):
http://www.apple.com/support/downloads/serveradmintools105.html
Since the settings are configured from 'MCXSettings' as a part of the user record, they won't be affected when the "home" folder is deleted.
You could also configure the "User Template" account, but it is generally better to avoid messing with anything in "/System", and in addition, any modifications will affect not only the "Guest" account, but all new user accounts created after the changes are made.

Had an Excel file in the dock. When I restarted computer a question mark appeared in the dock. I can't find the file. Where can I find what was in the dock on my Time Capsule

I had an Excel file icon in my Dock on the compter. When I restarted my computer a Question mark appeared where the file icon was located in the dock. I need to find that file. I can't locate it either on my computer or on the Time Capsule . Anyone have any thoughts where the actual file may be located?

Sorry, you lost me.
If the file is on your computer, then you will find it if you open Excel, click the File menu, and click Open Recent.
If you deleted the file before Time Machine saved it, it is gone.
If the file was on your computer long enough for Time Machine to save it, it will be in your Time Machine backups.
Open up Time Machine, wait a few minutes for it to load, and click on All Files on the left side of the window.
Then scan to select a purple bar over on the right hand side of the window to select a recent date when you know that the document was on your Mac.
If the document was saved, then you will see it in there somewhere. Click on the file to highlight, then click Restore to bring it back to the present time.

How can I remove a Question Mark icon from Dock?

Long story short, I installed GeekTool from the AppStore.
The first thing I noticed was it put a unremovable icon on my dock.
So, I found and deleted the app (in Finder), and then I ended up with a Question Mark Icon on my Dock:
If I try and Drag/Drop it off my Dock, it floats back If I control click/right click on it, I get an 'Options' menu, with nothing under it.
After searching and searching and searching the Support Communities I found and tried the following: removed the com.apple.dockfixup.plist file, and did the 'killall Dock' command in terminal, both failed..
To make matters worse... I said to myself, perhaps if I reinstalled it again, and tried from scratch, I could find some 'uninstaller' either in the app, or in the AppStore. I found out the hard way, the AppStore does not have an Uninstaller. Now I have TWO icons I can not remove:
Any advice would be greatly appreciated. Thanks.
Jay

Have you checked your Accounts login items for geektool? If so remove it.
Did you check your Activity Monitor to see if geektool.app is running (maybe two since you said you reinsalled two). If so kill it (or them).
Log out and log back in. Then see if you can drag the icons out of the dock.
Update: Actually if you do find them in your login items then you don't have to kill them, just log out and back in and try clearing the dock.
You also want to delete the preference pane in your ~/Library/PreferencePanes.

Safari only opens under 1 user,question mark appears over icon in dock...please help,i am clueless

as title says safari opens under wifes user name,it was not in her dock we found it in trash and "put back",then icon appeared on her desk top we put it in her dock,now its in dock and desk top,and other usres cannot open safari,get question mark over icon in dock,we are clueless as u can probably tell any help appreciated

ralphfromronkonkoma wrote:
we found it in trash and "put back",then icon appeared on her desk top we put it in her dock,now its in dock and desk top,and other usres cannot open safari
If you found Safari in the Trash it was probably the Safari.app itself. Icons on the Dock do not go into Trash. They drag off and "Poof".
That means that the app, itself is on your Desktop. Choose it and Get Info (command-i). Does it say, "Safari.app"? Drag it back into /Applications folder. Then drag your icon off the Dock and create a new one by dragging Safari.app to the Dock. It will create an alias which is all the Dock icons are.
The question mark means an alias has lost the path to the application. Have your other users drag it off the Dock and drag it from the applications folder to create a new alias on the Dock.

Question Mark for FIrefox Icon in Dock

I needed to reinstall my operating system today--I had some issues when I was doing some updating.
I got everything back and it's running just fine now, however, instead of my Firefox icon in the dock, I have a question mark there now. If I click on it, Firefox opens just fine, and if I put my mouse over it, it tells me it's Firefox so it is useable--it's just that it would be nice to have the icon there instead of a question mark. I also have a question mark there for MSN Messenger but I'm not really that concerned about that missing icon.
Any ideas on what I can do?

Items it the Dock are just short cuts or aliases to the original item. If the original item gets moved from it's original location then you will get a question mark because the alias in the dock is no longer correct. Check and see if Photobooth is still in your Applications folder and if it is still there then do what was said above. Drag the question mark out of the dock and drag the original Application back to the dock creating a new dock alias for it.
George

Application moved error and question marks for dock app icons - related?

i am reposting this in the Mac Pro forum in addition to the Mountain Lion forum as i have been posting various issues on the mac pro here and i have gotten great help in solving them. also i am hoping to put a finishing touch on my computer setup after having done a FRESH INSTALL of the OS on both my computers with a manual migration of data (no Library items) so as to try and resolve old issues. i hope the experts on the list do not mind this posting and/or can offer advice on this specific issue.
i am getting the attached error this morning on my MacBookPro (Mountain Lion) and have gotten it before on my Mac Pro (Lion). i have had to do a fresh install of the OS and a manual migration of my data (no Library settings etc) due to slightly similar issues.
does anyone know what this errror is saying has happened?
i /did/ have an additional internal hard drive on the MAC PRO that Spotlight was indexing and which i had to take off of the Spotlight indexing functionality but this does not explain in any way (since there are no additional HD's on my macbookpro) why it just happened this morning on the macbookpro.
is this related to an issue where there may be QUESTION MARKS (instead of an app icon) in the dock in some of my other software?? i have one of these on my MBP and one on my MacPro even after the fresh install.
TIA

The Dock stores Aliases to the actual Applications. When you get a question Mark, it is caused by a Bad Link. The Application may have changed versions, moved, or been deleted. There is nothing especially magical about this. You can remove a Bad Link by dragging the link off the Dock, or add a proper link by dragging the Application Icon onto the correct area of the Dock.
OS X Mountain Lion: Customize the Dock
Apple-installed Applications need to remain in the Applications folder so that they remain protected and can be updated properly. The Installer will attempt to add links that point to the current Applications in the Applications folder, but if you have a pre-existing Bad Alias your bad Alias will not be Trashed. This may give you either the "moved..." message, or the Question Mark Icon in the Dock, or a grayed-out Icon with a "prohibited sign" if you have added things not appropriate for this version of Mac OS X.

Getting rid of question mark in dock.

I've read Apple Knowledge Base and can not find how to get rid of the question mark icon in the dock.

Control-click them and choose Remove from Dock.
(75483)

I uploaded photos from my camera card onto my desktop in a folder. I then moved that folder onto my dock just to make things organized, and now that I'm trying to open the folder, there is a huge question mark over it and wont let me see the photos.

I am not sure whats going on! These were photos of my best friends wedding dress, and now they are gone. I erased them off of the camera card I was using from my boyfriend (probably a dumb idea), and now I can't "re-upload" them. Now I feel like I lost them forever. Can someone help??

Shot in the dark.
Did iPhoto launch? Check iPhoto and see if they in there.
Did you put it on the right side of the dock where the stacks are? Check in Documents.
A folder with a question mark usually means the dock item is no longer connected to an application.

How do I question mark in dock

I had a problem which left a question mark (?) in the dock which I can't remove. When you click on it the identity shows Quicken 2005. Can' drag it out of the Dock to remove it. Next to it is a symbol for Quicken, which opens Quicken 2005 properly. Anyone know how to remove the unwanted question mark?

Deming... control-click/right-click on that icon in the dock and see if you get a choice to ...quit Application....... then drag it out of the Dock.
or try this...
Delete ....
~/Library/Preferences/com.apple.dock.plist
/Library/Caches/com.apple.dock.iconcache.501
• log out/in.This will reset the Dock to its default values, so you will have to reset the preferences for the dock.
george

Word wont open at all as it has a question mark in the backround

i have a macbook pro notebook and have been using microsoft word without any issues until today.It wont open up at all when i click on it it dont even jump and has a question mark behind it.What can i do to rectify the problem?

These question marks are on your dock? And you can't open applications from your dock?
If so, try this: Open a new finder window and navigate to the Applications folder in your hard disk. The applications in question should still be in there (the Applications folder). So drag each of the application icons that you want to be available on your dock from the Applications folder onto your dock, one by one. Take each of your question mark icons that are on the dock and drag them off the dock to get rid of them. See if that fixes you up.
Now, if your hard disk no longer has an Applications folder in it, or the Applications folder is empty, you are going to have to reinstall OS 10.6 then do a software update to bring you back up to OS 10.6.8. You may be able to just go to the "optional installs" folder on the installer DVD and maybe all the stock applications are there -- I don't remember and I don't have an installer DVD handy to look. That would be way easier than doing a full blown OS reinstall. Also, as I recall, if OS 10.6 was on the computer when you bought it from the store, I think there should be an "extras" DVD that has a handful of applications that could be reinstalled from it, too.

Why is a question mark in place of my phone book?

Why do I get a ? in place of my phone book?

By "phone book" do you mean "Contacts", the app embedded in OSX? Is the question mark sitting in your dock or in the applications folder in Finder? Also, can you tell us which version of OSX you're running? (OSX version found by clicking on the Apple icon> About this MAC)

I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

These question marks are on your dock? And you can't open applications from your dock?
If so, try this: Open a new finder window and navigate to the Applications folder in your hard disk. The applications in question should still be in there (the Applications folder). So drag each of the application icons that you want to be available on your dock from the Applications folder onto your dock, one by one. Take each of your question mark icons that are on the dock and drag them off the dock to get rid of them. See if that fixes you up.
Now, if your hard disk no longer has an Applications folder in it, or the Applications folder is empty, you are going to have to reinstall OS 10.6 then do a software update to bring you back up to OS 10.6.8. You may be able to just go to the "optional installs" folder on the installer DVD and maybe all the stock applications are there -- I don't remember and I don't have an installer DVD handy to look. That would be way easier than doing a full blown OS reinstall. Also, as I recall, if OS 10.6 was on the computer when you bought it from the store, I think there should be an "extras" DVD that has a handful of applications that could be reinstalled from it, too.

IMac running 10.7.5 and have 2 question marks from old PPC apps, which I cannot locate to remove from the system? Any suggestions please?

iMac running 10.7.5 and have 2 question marks from old PPC apps, which I cannot locate any links to remove from the system? Any suggestions please?

Hello, if those Question marks are in the Dock, it means OSX can't find them either.
Right click on the Q mark & choose Remove from Dock, might be Roght click or click, then Options>Remove from dock on later OSX versions.
Sometimes you can just drag it of the Dock, or CMD +drag it off.

Account with an icon of a face and a question mark

Same issue of other user in Yosemite Apple Support.
Following advises on that thread I also installed the ETRECHECK software tool, report is as follows:
Problem description:
At the login screen I find an icon with a face and a question mark in it - with a message it needs an update.
EtreCheck version: 2.1.5 (108)
Report generated 02 gennaio 2015 12:37:26 CET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:22:54
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.89 GB (467.03 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Login Items: ℹ️
iTunesHelper Applicazione (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox ApplicazioneHidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
Pin It Button [Installed]
Save to Pocket [Installed]
Add To Amazon Wish List [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      14% WindowServer
      3% hidd
      2% Safari
      1% Dock
      0% fontd
Top Processes by Memory: ℹ️
333 MB com.apple.WebKit.WebContent
155 MB mds_stores
137 MB Safari
137 MB Finder
86 MB Dropbox
Virtual Memory Information: ℹ️
7.76 GB Free RAM
4.88 GB Active RAM
3.28 GB Inactive RAM
1.26 GB Wired RAM
4.73 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 2, 2015, 11:15:06 AM Self test - passed
Jan 2, 2015, 12:06:57 AM /Library/Logs/DiagnosticReports/Dropbox109_2015-01-02-000657_[redacted].cpu_res ource.diag [Details]
---------- is there any troubleshooting for delete that fake account every time I start my Macbook Pro?
thanks and regards
Edoardo

Smiley face with a ? means a bootable system is not found.
There maybe a problem with either system software or hard drive itself.
Try this.
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Best.

Question marks on guest account dock???

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