Question not answered

hi,
i have a post (sound output problem) that was not answered, i really want to solve this problem, so what should i do next? can i report this problem to apple?.
thanks.

Hi, Ko be. It would have been helpful if you had posted a link to the question you asked (though strictly speaking, this is not the intended use of this particular forum).
Perhaps there is another forum in which you might ask the same question, or, if the hardware it refers to is still under warranty, you could call Apple Support to see if they can help you.
Good luck!
Tuttle
1304/8013

Similar Messages

HT1373 See authorized computers - why is this question not answered? Apparently, Apple wil not expose this information to the account owner. Is is only possible to rate this article with 1-5 stars - not with zero stars?

See authorized computers - why is this question not answered? Apparently, Apple wil not expose this information to the account owner. Is is only possible to rate this article with 1-5 stars - not with zero stars?

Yep, you're right. Just 1-5 stars.

Questions Not Answered. Problems Not Solved.

Hi,
I have downloaded and installed Mac OS X Lion.
During the Installation and usage of the Lion, I have encountered some problems.
"I posted these questions and problems on Apple Support, but MOSTLY not answered".
So, "please, apple tech people'', solve the problems for us...
I'd be greatly apjpreciated if you could check out my posts(through my Apple ID "EDLIU") and answer my questions.
Thanks in advance.
Ed

To echo what Michael has just said we're all just people like yourself trying to help each other out.
I normally display 30 entries per page and if I want to go back to yesterday I have to page back to round about page 30 - that means that many questions are disappearing from the front page. Luckily us helpers seem to span the globe so there's nearly always somebody here trying to help. His day in Australia is my night in the UK
Regards,
Colin R.

VERY SPECIFIC RAM QUESTION (not answered in prior topics)

I have a very specific RAM question. I've been pouring through the discussions and I see TONS of stuff about the proper way to upgrade RAM. I've done that before without incident, but here is my dilemma:
I'm using the 3.0Ghz, 8-core, MP currently with 8GB of the 667Mhz RAM (8x1GB). The memory is all matched from OWC and I have had no problems.
I just bought 16GB of new RAM from OWC (4x4GB).
I'm going to remove all 8 of the current 1GB DIMM's, and place two of the 4GB DIMM's in slots 1 & 2 on riser A, and two of the 4GB DIMM's in slots 1 & 2 on riser B. That will give me 16GB's in matched pairs on slots 1 & 2 of both riser A and B.
My question is this: Should I install two of my old 1GB DIMM's in slots 3/4 of riser A, and two of the old 1GB DIMM's in slots 3/4 of riser B (for a total of 20GB's)?
I've read that having all 8 slots filled = better performance but I'm not sure the mix of 4GB DIMM's and 1GB DIMM's.
Any Thoughts?
Thanks So Much,
Tom

Optimally you want matched quads in each Riser. However, Bare Feats did some memory benchmarks that you might wish to read regarding memory performance versus different configurations. As for proper installation see the following:
Mac Pro memory arrangement photos;
Mac Pro Memory Configuration.

FrontRow UNINSTALL question NOT answered. Permissions won't repair.

Get Quicktime and FrontRow OFF my computer permanently not just cluttering my desktop as advised in supposed "answered" question.
Permissions corrupt and wont repair accept with Techtool but then they just reappear re-corrupted when I restart!!.
Quicktime wont update OR trash,and I hate it.
Core or no core help me get them off.

QuickTime is a component of Mac OS X that is built-in. You can't remove this technology from a computer running Mac OS X. You can delete Front Row, it has two parts:
/Applications/Front Row.app
/System/Library/Core Services/Front Row.app
It's not really clear to me exactly what your problem is, but deleting Front Row alone is probably not going to fix any trouble you're having. Maybe if you were a little more clear about your problem we could point you in the right direction.
-Doug

Mac OSX question - not answered in FAQ or sea

Hi there. I did a search for this and looked at the FAQ. Either I didn't search correctly or it hasn't been answered, so here's my question!
I'm running an iBookG4 with Mac OS 0.4.8. Everything is fully updated and current. I love my Mac, but hate iPods.
I had a Creative Zen Microphoto which tragically died during a stupid human trick (read: dodged an SUV while cycling and ended up making out with the ground). This was before I got my Mac.
I'm wondering, does the workaround for the Zen Vision M (iTunes plugin) makes all iTunes files compatible with the Zen?
Thanks!

Bump...

Answered questions not answered?

I have noticed the following on both the Illustrator and Photoshop (Windows) forums:
Some threads that are marked as "Answered", both in the index, and at the top of the thread, will still say one correct and two helpful answers are available, and have no particular answer marked as correct. Sometimes, clicking back to the index and then going back will fix it, often not.
One such thread:
http://forums.adobe.com/thread/703500?tstart=0
I am using Explorer 7.

Jacob Bugge wrote:
Bob,
There have been quite a few threads in this forum, especially shortly after the change, where it was shown rather convincingly that it is far certain that the best/right/most useful answer would be the one marked; one of the reasons is that the OP may mark the first answer that seems to work, sometimes just the first answer, and then later on, a better answer is offered, or the OP finds out that the supposed answer did not work; in all such cases it is too late because point giving cannot be reversed.
And then there are cases where the OP finds the answer, sometimes even before anyone else has posted.
And ultimately, especially in some applcations such as Illustrator, there may be a number of ways to do things and therefore a number of right answers.
Further, when a thread is marked Answered, helpers may be less likely to open them at all, and the definitiveness of the marking may discourage further contributions.
All in all, the marking of threads/posts may form part of the reason that there are fewer lively, creative, long, and comprehensive, threads than in the days of the fair forums.
Jacob,
I do understand all that. And you will notice I did put "correct" in quotes up there; wrong "correct" answers being just one of the caveats of any user-to-user forum.
As to the wisdom of having things marked "Answered", or many other of the —um— features of the Jive forum software, there are any number of threads on those topics already.

HT1725 My purchase was stopped and security questions asked. I did not answer correctly and no options given to reset

Song download interrupted and security question not answered correctly and now I'm here

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201363 Sir/Madam, can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

Sir/Madam,
can I ask for help to know what's my secret questions and answer in my apple ID?
Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
Sent from my iPhone
On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
$25
Buy that builder
Philip sent you an iTunes Gift
You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
Apple respects your privacy.
Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
Copyright ©2014 Apple Inc. All rights reserved.
<Email Edited by Host>

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

HT204347 Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this m

Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this model?

Click on the Apple and then on about this Mac. In the new window, click on the "version 10.9.2" until you see the serial number displayed.

HT5312 i do not see the Rescue email link under the security questions to reset the questions and answer

i do not see the Rescue email link under the security questions to reset the questions and answer ?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(82021)

HT5312 Hey I forgot about the questions and answers, and when the balance of $ 15 and I want to buy software from iTunes for regrettably I could not and I were sent to you many not thrown a response, or retrieve answers frankly tired or help me and send E

hey i forgot about the question and answers and when the balance of 15d and i want to buy software form i tunse for regettably i could

The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT202696 I hve Apple care on 1 device but the person at the apple store just talked about replacing fried ports and did not answer my broken glass or component questions and nothing in detail is actually posted so im afraid its yet another insurance scam

I want to know what exactly Apple will fix on say my IPhone 6 plus. Like a dropped device with broken hardware or components or port issue, electrical broken glass etc.. I only have AppleCare on 1 device because I cant get straight answers about repair cost or if it will repair broken glass ,components etc. The person at Apple just said it will fix ports and did not answer the other question about a real broken device or broken glass.

Actually that's not entirely accurate Csound1... If you purchased AppleCare+ it not only extends your warranty an extra year but it also now covers up to two accidental damages (water damage included). Now every scenario is different when you're talking phone damages so it's best to set up a reservation with the Genius Bar if something happens and they'll assess the damage. Either way, as long as you're covered with AppleCare you'll receive a deductible price on parts. Certain instances you may not have to pay anything which are usually things like faulty software, faulty buttons, etc.
Hope this was helpful!

My question was not answered in a timely matter so I'll ask again...

My Guardians of the Galaxy Blu-Ray copy gave me a code to download the movie on iTunes for free. The download seemed successful, and when I played it, the title screen came up, but when I tried to play the movie or the bonus features, there was no audio or video. When I go to the Get Info screen, it says it's a Protected MPEG-4 and the file type is .m4v. My question is: how do I get the movie to work? Why would they give me a file that does not work in the first place?

My question was not answered in a timely matter so I'll ask again...:
too many questions,most of which are already answered in previous threads.
the problem probably comes from windows; check : http://support.apple.com/en-us/HT203205

Having problems trying to get my security question and answer sent to my email and it is not showing up

having problems trying to get my security question and answer sent to my email and it is not showing up

Do you mean that the reset link won't show on your account or that the email doesn't arrive on your rescue email address ?
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions), or you aren't receiving the email to it (you've checked the spam folder on the account and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Question not answered

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