Question on file import.

Hi, Adobe. My LR5.2, 64-bit, has stopped creating a new file when I import images. I can see the images and edit them in the Develop module but don't know how to access them after that. I'm running Win 7 Home Premium. Thanks.

Hi, welcome!
My LR5.2, 64-bit, has stopped creating a new file when I import images.
Could you give us a few more details about what you are doing when you import images and also what you are seeing (or not seeing) that you think is the problem? The usual mode of operation of Lightroom is that it does NOT create new files when you import images (it may copy a file or move a file on import, if you have chosen that option). The only time I can think of that Lightroom creates new files on import is if you ask Lightroom to perform a "Copy as DNG".
I can see the images and edit them in the Develop module but don't know how to access them after that.
Normally, you would make use of the photos via Lightroom tools; so you would access them via the Library Module and then use functions in Lightroom such as Export or print or web module or slideshow module or book module. But we would need more specific information about what you mean by "how to access them after that" to give you specific instructions.
Also, please tell us what your operating system is. Thanks.

Similar Messages

File import questions and folder display questions

I am running LR3 on Win 7 x64. I have a few questions.
I have a hard drive assigned to drive letter "B:\" Why doesn't the file imported see this drive in the list of drives? I have to use the "other drives" and browse every time that I want to add files from this disk. Other drives, including networked drives are fine.
When importing from a main folder and including subfolders, is there a way to filter files in any manner? I never want to import web galleries that I have made in bridge, for example. These files have very small JPG files, thumbnails and web images. Is there a way to exclude them form consideration whilst importing? Is there a way to reveal and show the thumbnails with the folder structure? I don't want to have to browse to every folder individually when I am trying to import all useful images from an entire disk. If LR would at least show the folder structure of the subfolders when you select photos from a top level folder, this would help. How can I do this?
In the library view of folders, how I filter on all files in one disk? I can select a folder under the disk and see just that folder, but LR will not allow me to select the entire disk. Is there a way to do this?
How can I display the entire folder structure in the laibrary panel? Some folders are not showing their top level folders that they are inside of. How do I reveal this information?
In the library module, how can I filter on file dimensions? I thought that I had seen this, but I can no longer find this. Sorting by file dimensions would also be an option to accomplish what I am trying to do. I need to delete all thumbnail images and tiny images from the catalog. Is there an easy way to do this?

No, because you don't import a whole disk, you only import images. And the toplevel disk bar you see there is the disk where the top level folder is stored, not the entire disk.
Let me make this clear. When I want to view an entire disk, I am only wanting to select images that I have already imported, not the entire disk including images that I have NOT imported.
I am not sure if you dont understand what I am saying or what. If you have folders of images inside a top level folder, you can easily select the top folder to see all subfolders that you have imported. Why can't I select the disk as the top level folder to see all of the images that I have imported on that disk?
I have a cattelog that has images from 8 different disks. I use removable drive bays so all 8 disks are not available at any given time. I just want the ability to select all images that I have imported on a disk, just like you can do at the folder level. I am at a loss as to why this is a problem.
My point about bridge was that LR is a far superior program for organizing images due to its database. But LR is lacking in some features that could have easily been put into it. If bridge can do the type of filtering that it does without a good database engine, then certainly LR could and should do it. In no way do I want to use Bridge to manage cattelogs with 150,000 images. That would be insane. I have no issue with the fact that you have to import your images first to use LR. It has to be this way to work with the database. My issue is that the filtering is not nearly as comprehensive as bridge.
I dont need help with my workflow. Back when I shot many of the images that I am importing now into LR, there was no lightroom. My workflow was much different back then than it is now. My comments were that I assumed that LR could do things that it cannot, not that I needed help with my current workflow. Much of the issues that I have now with LR are due to the old workflow and trying to import only the raw images.

CS5.5 hangs on file import

I have been using PP for several versions and have never experienced any major issues until now. At some point in the last few weeks (cannot link it to a recent PP update, but that may be the case) I have started having extreme problems when importing files. It started on my laptop, then I experienced the same problem on my desktop.
I nearly always import .mov files and have had no problems in the past. Now PP hangs randomly on file import. It seems to work more often than not if I import one file at a time, but even then it may stop randomly on a file. If I restart it may successfully import the file it stopped on, or it may crash again. It is impossible to import a large batch of files at once, so working on a large project is now almost impossible. I cannot see anything in this forum that relates to it. I am running Windows 7 an PP version 5.5.0. In addition my laptop version randomly shows 'pending' against different files - this changes to other files if I re-start. If I try to re-link it can also cause a hang.
One other change in my workflow. I have switched from a Canon 5D mark II to a mark III. But I can read and edit the files succesfully and play them in other applications, just as with the mark II. But even with the mark III I successfully imported my first batch of files about a month ago and had no problems whatsoever.
Any ideas?

Update
I have been researching this further. There is a possibility that this is related to the new container format in the 5D mark III. This camera now allows high or low compression .mov files to be created. In the mark II they were all low compression. The last batch that I created was high compression. It is possible that PP is having trouble with these. It still randomly rejects files and randomly reports some as being off-line, yet the next time I connect they are back on-line. I created a batch of 10 with low compression and they loaded correctly, but have not tested this with a large batch of real files. I am also checking with Canon to see what has changed.
If anyone has any further advice or experience I'd be grateful. In the meantime it seems that the only way I can safely process these files is to run them all through the media encode and convert them to mp4 or something similar.
Further update
I am gradually answering my own question here. For anyone with a Canon 5D mark III you might be interested.
First batch of footage shot on 5D mk III set to 1080P high compression. This caused PP and Media Encode (ME) to crash frequently. Even footage already loaded came back with an off-line message randomly.
Test set of footage shot on 5D mk II worked perfectly in the same project. There are no compression options on the mk II.
Could not convert original batch with ME so used MPEG Streamclip to convert the batch of 100+. Conversion worked first time. Import into PP worked perfectly.
Shot a test batch of 10 with the mk III in low compression and they all imported with no problems.
This points to an incompatibility between PP/ME and the new 5D mk III low compression format files. I'll report this as a bug to Adobe. I have already reported it to Canon.

Mac os 10.9.5--elements 10--go to file import and my scanner isn't listed

mac os 10.9.5--elements 10--go to file>import and scanner not gown

The members of the Photoshop Elements forum can best answer and followup on your question.
Gene

File/Import and Page Layout not working anymore

I have a question about old software: FrameMaker 6.0 on a Mac. (While Adobe encouraged me to purchase this in 2001 for the chemistry textbook I am writing, I had invested to much to abandon it when Adobe abandoned the Mac version a few years later.)
I have imported dozens of images files into the 750 page book and FrameMaker has accepted both tif and jpg formats. The way I did it was to create an anchored frame in the textbook, click on it, and then File>Import and select the image file and then choose whether I wanted it to be referenced or actually in the text. All of this worked fine... until a couple of days ago.
Problems
1. I no longer get Import as an option under File and
2. FrameMaker no longer recognizes tif and jpg files under "All Readable Documents" when I do File>Open. I have to click on Show All Files to see them.
As a result I am unable to import any tif or jpg files into the FrameMaker textbook.
What's curious is that I have 6.0 installed on both a G4 and a PowerBook and this problem has occurred on both at the same time.
3. And I just discovered that when I do Format/Page Layout the half a dozen or so custom formats that I had are no longer listed.
So what has caused this loss of memory for Framemaker that it can no longer do what it has done for me for years. (I am somewhat sympathetic to it's memory loss myself as a 78 year old user.)
The G4 has been unplugged recently but in the past it has been unplugged for a week or so and there were no problems.
Fred Tabbutt

adiabatic wrote:
I have a question about old software: FrameMaker 6.0 on a Mac. (While Adobe encouraged me to purchase this in 2001 for the chemistry textbook I am writing, I had invested to much to abandon it when Adobe abandoned the Mac version a few years later.)
I have imported dozens of images files into the 750 page book and FrameMaker has accepted both tif and jpg formats. The way I did it was to create an anchored frame in the textbook, click on it, and then File>Import and select the image file and then choose whether I wanted it to be referenced or actually in the text. All of this worked fine... until a couple of days ago.
Problems
1. I no longer get Import as an option under File and
2. FrameMaker no longer recognizes tif and jpg files under "All Readable Documents" when I do File>Open. I have to click on Show All Files to see them.
As a result I am unable to import any tif or jpg files into the FrameMaker textbook.
What's curious is that I have 6.0 installed on both a G4 and a PowerBook and this problem has occurred on both at the same time.
3. And I just discovered that when I do Format/Page Layout the half a dozen or so custom formats that I had are no longer listed.
So what has caused this loss of memory for Framemaker that it can no longer do what it has done for me for years. (I am somewhat sympathetic to it's memory loss myself as a 78 year old user.)
The G4 has been unplugged recently but in the past it has been unplugged for a week or so and there were no problems.
Fred Tabbutt
I don't know if read-only files are recognized by FrameMaker to the point where it will dim commands that need to write to the files.
It's always a good idea on Mac to repair permissions with Disk Utility - make sure you have good backups, just in case.
Have you tried saving a file that can't import as MIF, then opening the MIF version to restore the file, and perhaps lose any corruption in it? This is called the "MIF Wash."
I think the latest Mac OS that FrameMaker can work with is system 9, or the Classic simulator that runs on the OS X release called Tiger. I'm sure you'd know if you changed operating systems in this period. Classic won't run on Intel Macs.
I have no other clues about what might cause this, except the general thought that something has changed on your systems or in the files you're working with. Does the problem persist in a brand-new file you create on your local drive? If you're working with FM files on a network, have you tried the process with files on your local computer drive? Have you quit FrameMaker and restarted your Macs? Any change? If you have a cloned bootable backup of your stuff from before the problem arose, you might want to try cloning your problematic drive to a new bootable backup, then restoring the known good clone, to see if it works.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Changed DivX codec - now all DivX files give 'file importer detected inconsistency ... '

Okay, so I've upgraded to DivX 7 - or so I thought (still says 6.8.5), long story short, NONE of my previously input DivX encoded avis work in Premiere anymore (Pro CS4). I get a message "File importer detected an inconsistency in th efile structure of ...avi. Reading and writing of the file's metadata (XMP has been disabled."
They work in external media players, but anything in Premiere seems broken. I've spent WEEKS on this movie and haven't the slightest clue how to fix it. I feel like vomitting because this is for work and I can't figure this out.
I'm desperate, PLEASE HELP!

reidbaker wrote:
Thank you for the answers. I did a system restore to before I changed the DivX stuff and it seems to work again.
But I hate editing these files. I think I will take up the advice to convert and replace. But question - when I replace the files in the 'Project area', will it replace all of the pieces connected to that with the correct timing in the timeline?
I would think it would, but I just want to check.
Yes; If you replace the clip in the project panel; it will replace it every palce it was used on the timeline in any sequence.
If you rwplace the clip ON the timeline, it only replaces that clip.

How do I fix flashing question-mark-file-icon issue on reboot?

My Mac Book Air 11" has been a bit strange recently, so I decided that a full clean would be a good idea. I had no important files I wanted to keep, so i went ahead and reinstalled the OS. Apparently that doesn't delete everything, so I did some research. Apparently I have to delete the drive. So I did, using the command-r method. I erased my HD and made a new one, but upon reboot I get this flashing-question-mark-file icon. How do I fix this?

After you erased the drive, did you install the OSX?
Ciao

How do I get Adobe Photoshop CS to show my Epson 3200 Scanner in the list under File Import?

How do I get Adobe Photoshop CS to show my Epson 3200 Scanner in the list under File Import?

That will depend on installing a proper driver for the scanner that is compatible with the respective version of PS. But if you really mean a 12 year old PS CS1, it will be nigh on impossible to get this working with a brandnew scanner... Anyway, you wil lhave to provide more info about your system and clarify the points in question.
Mylenium

Growing file import and refresh issues

1) With files generated by our own MOV/op1a writers, we get different results with different wappers, different OS platforms and versions, and different storage filesystems, both using CC 7.1 and CS6.05
Quicktime files on the Mac, OS 10.7.5 to a Samba share: refresh will only work by putting Premiere into the background then bringing it to the foreground to force the update.
Quicktime files (any codec) on a win7 PC writing to an NTFS share: we get sporadic updates, although in about 98% of sessions, the file will update once or twice after import and then never again during that particular CC/CS6 session. Exiting the program, reopening it and loading the project again will update the duration. After closing the file, the duration updates instantly in both CC/CS6
-- For Quicktime files, it seems like some sort of cache file is written that does not get updatedand premiere looks at this instead of polling the current state of the file.
op1a XDCAM - on PC at least we get a sharing violation when attempting to open, much as in this discussion on the Adobe Community Premiere site: http://forums.adobe.com/message/4746601
op1a AVC-I not tested yet.
2) With Adobe Media Encoder CC doing the writing, we get no joy whatsoever. Only tested on win7/NTFS share
op1a XDCAM on import CS6/CC returns "file is open in another program" error.
op1a AVC-I on import CS6/CC returns "file is open in another program" error.
Quicktime (any codec) file import error or crash.
All types import correctly after the files are closed.
-- seems that the AME openfile() handle type is write-only, so Premiere can't open it for reading.
So...I guess my first question is, what growing file source has this feature been tested with, on which OS and storage filesystems?
There is virtually zero documentation and what little exists is very unspecific or contradictory...

Ken,
There are numerous posts on this subject. Currently LR treats same name, different extension files as sidecars of each other. Check out the numeroues RAW + JPG posts for example.
Import your files into different folders and then move them into the folder you want for now.
Hopefully this behaviour will be changed in the forthcoming 1.1 release mentioned by Jeff Schewe et al.

Pro Tools files imported to FCP X causing QuickTime movie problem

Well 2 days later and hours on the phone with Apple tech support Senior Advisors, and problem still not solved. HELP.
Everything works fine in FCP X, but when I create the QuickTime movie, it is way out of sync (by many seconds).
We have isolated the problem to audio files that I am exporting to Pro Tools, processing, and then importing back into FCP X. I can create a QuickTime movie with the original video/audio and it is fine.
Information
The original video came from Canon HF M40 camcorder: AVCHD (using MPEG4-AVC / H.264 compression codec), MTS format. Audio is 48kHz, 24 bits.
I used ClipWrap to rewrap the video into ProRes 422 and decompress the audio and save as LPCM.
I simply provide this FYI. As I said earlier, the original video works fine and the resulting QuickTime movie works fine. So the original files imported into the FCP project are not the problem.
The creation of the problem audio occurs as follows:
- Detach the original audio from the original video, and export
- Import this audio into a 48.0 kHz/16-bit Pro Tools HD session and EQ/limit the audio
- Import the resulting audio into FCP X (exact same length file, audio waveforms aligned with the original audio).
This audio works fine in FCP. It is in sync with the video, everything looks great.
I ran Pro Tools at 16-bits because a senior advisor told me FCP runs at 16-bits but does not convert imported stand-alone audio (as opposed to combined video/audio) to 16-bits; thus the Pro Tools session had to be at 16-bits. I changed from 24-bits to 16-bits, and this didn't solve the problem. (FYI, when Pro Tools imports the original audio exported from FCP, it says the audio is 24-bits, not 16-bits).
What is the problem?
The basic question is why does this audio cause QuickTime a problem?
Something is going on in the conversion to the QT movie. In FCP X, I don't have a way to play with the conversion variables except to set "Video and Audio" and "Use current settings" (which is ProRes 422).
The only difference I see between the original audio and the Pro Tools audio is that the original audio is stereo and Pro Tools works with dual mono files (L & R). The mono files work fine in FCP and I can't imagine why QT would have a problem with these, but I haven't tried converting the files to stereo before importing into FCP.
I should also mention that I selected the stabilization and roll correction algorithms in FCP. I assume these don't create problems in QT. I mention this because I didn't use them when I tested making a QT movie with the original video/audio files.
FCP and Pro Tools are used together all the time to do exactly what I am doing......improve the sound of the original audio. They are the premier video and audio professional programs. Of course, the final product is often not a QuickTime movie, but many times it is a QT movie.
What the heck is going on???
HELP.

(1) It is immediately out of sync. It even appears to be speeded up to me initially, but this is subjective. But it is clearly out of sync throughout, not a gradual drift.
(2) When I create the audio files in the Pro Tools session, the files are automatically stored in the audio folder of the Pro Tools session. So I don't actually have to go through an export process. I just close the Pro Tools session, then open FCP X and import the audio from the Pro Tools folder.
I'm not sure what additional specifications you seek, other than:
- wav files
- sample rate = 48 kHz
- Bit rate = 16-bits (and earlier I used 24-bits)
- Files are dual mono, rather than stereo (name_01.L.wav, name_01.R.wav). As I mentioned above, I have not yet tried converting these to stereo before importing into FCP, to see if dual mono causes an issue with QT. It does not cause a problem in FCP. I will try this today if we don't solve the problem.
(3) I can upload a portion of the audio to a server and send you a link to the file so you can download it. Is there a way to private message on the forum so I can get an email address to send you the link?
(4) The original video came from Canon HF M40 camcorder: AVCHD (using MPEG4-AVC / H.264 compression codec), MTS format. Audio is 48 kHz, 24 bits.
I used ClipWrap to rewrap the video into ProRes 422 and decompress the audio and save as LPCM.
The FCP Project was set up at:
- Starting time code - 01.00.00.00
- Format - 1080p
- Resolution - 1920 x 1080
- Frame rate - 29.97p
- Audio channels - stereo
- Sample rate - 48 kHz
- Rendering format - Apple ProRes 422

Why does PPro CS3 hang at File- Import?

My PPro CS3 was working fine until today. Then I tried importing a file into a new project, File->Import and pPro hangs. It does not open a file browser, it does not even close the File dropdown, it does not repaint any part of the client window. The X (Close) at the top right of the enclosing window does not push. Only the Task Manager will blow it away, and that only after about 10-15 seconds.
Here's what I've tried, all unsuccessfully:
o   Corrupt project? Blow it away and start a new one.
o   Something went sideways in the computer? Reboot.
o   Deactivate, uninstall, reinstall.
o   Backdate System Restore. This reported that I broke the licensing system, so I abandoned that and re-restored.
o   (from a FAQ on the Forum): Delete the entire Premiere Pro tree in both Documents and Settings and My Documents. Delete the entire Media Cache tree.
o   Tried the tips on the Troubleshooting page, insofar as they applied to PPro CS3.
Encore on the same machine works fine (at least File->Import presents a file browser.) My other activated copy (on another machine) works fine.
What should I try next?
OS: Win XP, SP3, all updates. No anti-virus.

Not sure if you found the answers you're looking for, but my first question would be; what exactly are you trying to import? Assuming you've tried all the standard rederick...re-installing software, corrupted files, defragging harddrives, etc., I'd be looking at the file you're trying to import. CS3 being an older product, isn't quite up to snuff with many of the newer technologies. I ran into similar issues when trying to import files from my Sony camcorder because the little Sony uses mp3 for the audio files...Premiere CS3 doesn't recognise mp3's. Likewise if you're trying to import a Quicktime format (.mov) and don't actually have Quicktime installed, that can cause problems. I suspect the same would be true if trying to import from something like one of those idiot "smart phones" (Galaxy, iPhone, etc). If this should be the case, save the files to be imported to your harddrive first then try converting the files to something a bit more conventional...an standard AVI for example. FFcoder for example will convert just about anything to just about anything else and it's freeware to boot.   THEN try importing it into Premiere...you get the idea.
If that don't do it, ya also may wish to take a look at that XP Service Pack 3...I've had problems with that on another machine. It was on my music studio's DAW so Premiere wasn't involved, but sp3 created ALL KINDS OF PROBLEMS on that system...had to dump the whole install and stop the updates at sp2 in order to get everything working again (at the risk of sounding rather paranoid, I'm starting to suspect that the folks at MicroSoft are starting to hose these updates deliberately in order to force people to upgrade to Windows 7 or 8 since they're discontinuing support for XP/XP64 soon).
Hope this helps!

My scanner isn't a choice in File Import in PSE 8 for Mac

I just loaded PSE 8 in my new Macbook (Snow Leopard), but my Epson scanner doesn't appear in File>Import. I've followed all the instructions I can find including loading Rosetta and downloading the Twain drivers from the Epson site. Can anyone help?

You will need to go to Epson's site to see what is available for your scanner model. If you find one, download it and follow the instructions for installing it.
Sorry I can't be more specific, but I have a canon scanner (and it's so old there's never going to be an intel plug-in for it).

SWF file imports as 32x32 icon into DW and will not show Flash playing in browser. WHY???

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

In Premiere Pro CS5.5 AVI file imports audio only - no video.

I've got a file (one of 3) I've been given to create a smaller file (320x480) from.
The file is an avi file and plays (video and audio) just fine in the native Windows media player. (I'm on Windows 7 Ultimate 64-bit) There are no issues of memory or HDisc space.
Video:
The file is 2:21:29 in length.
720x480
Data rate 1489kbps
Total bitrate 1617kbps
29 frames/second
Audio:
Bit rate 128kbps
Channels 2 (stereo)
Audio sample rate 48 kHz
The file is about 1.6Gb
This is one of 3 I recieved. The other two were of comparable specs and similar length (not exactly but one was longer, the other shorter.)
The problem is that this particular file (the other two import perfectly), when imported, only comes in as an audio file. No video imports. The other files import as audio and video. No error message either.
I've imported all kinds of video files in the past with different frame sizes, rates, and aspect ratios, and codecs, yet I've never had one that only imports the audio without the video.
Suggestions?!

Post in the Premiere Pro forum. This forum is for suite specific issues only.
Bob

I'm having trouble transfering bookmarks from Safari to Firefox. File, "Import" button is grayed out. I've gone through your trouble shooting, the database for imports is no longer current.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

Question on file import.

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