Question on Movie Rental

Hello all.
This will be the first time I am renting a movie and I got a couple of questions.
This is from the iTS Movie Rental Support Docu:
• You can only play your rented movies on the computer you rented it from and only if it is authorized to play your iTunes Store purchases and rentals.
Please refer to the last point; *Query: If I rent and download a movie from my iMac (main computer), can I transfer it to my MacBook?* OR that I just have to rent it off my MacBook? Because I was thinking of syncing the rental to my iPod and iPhone too (just in case) and they are connected/sync to my iMac.
Merry Christmas and Cheers!

I think as you read more you will find that if you transfer the rental it will be deleted from the other device. You cannot have a rental on 2 devices. You have 30 days to view the movie - once you start viewing you have 24 hours to view it as many times as you want - then the content will automatically delete.
MJ

Similar Messages

Question about Movie Rentals

When you rent a movie, how long is the rental good for? When time runs out, does it delete itself from your hard drive? Does it stay on the iPod until you sync or does it stop working there after a certain amount of time?
Thanks for the answers!

Does anyone else think 24 hours is too short for a movie rental?
I watch these on my iPhone when I have time over a 2-3 day period.
I think 48 should be the minimum and possibly 72 hours.
Who/where can make concern know to Apple?
Thanks.

Question about Movie Rental Times and AirPlay

Just wondering. I have been sitting with my Apple TV2 since I got it this morning with it saying to download an hd movie. 1920 minutes remaining.I can get a faster download off my computer so that comes to my second question. Can I rent it on my computer and airplay it to my Apple TV?
Oh and my network speed is 3mbs. Not alot I know... But is that ok?

Are either of you using a DNS server / name server other than the one provided by your Internet service provider? OpenDNS or Google's DNS service, for instance? (If you don't know what I'm talking about, probably not.) There have been a number of reports suggesting that this can result in slow media downloads due to the way the movie servers try to optimize delivery based on your location, though it's unclear to me how accurate this really is.
Also, be aware that by default, the new Apple TVs provide "hi-def" rentals from the iTunes store (this is not applicable to Netflix), which means a larger and therefore longer download. To rent standard definition, you have to go into Settings and switch rentals to standard definition.

I have a question for apple I bought a 15$ iTunes card and got to movie rentals it's been 3 days and the movie bearlly downloaded onced it finished it restarted it self I want my money back....what do I do

I have a question for apple I bought a 15$ iTunes card and got to movie rentals it's been 3 days and the movie bearlly downloaded onced it finished it restarted it self I want my money back....what do I do

You will have to contact Apple/iTunes support, we are just other users like you, not Apple employees.
http://www.apple.com/support/itunes/contact/
You can also Report a Problem with the rental in iTunes on your computer.
http://appletoolbox.com/2012/03/how-to-report-a-problem-for-an-iphoneipadipod-to uch-app/

Movie rental download issues

I downloaded a rental( movie) and do not find it. When i went to rent it again it said that I had already rented it. ANy help would be great.

Hey mabranch95,
Thanks for the question. Due to the time limits associated with movie rentals, you may want to use the Report a Problem link to contact iTunes Store Support:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.
If you are in the U.S. you can also access this tool online:
http://reportaproblem.apple.com
Thanks,
Matt M.

HT1657 cannot resume downloading movie rental. it just says download error

Cannot resume downloading a movie rental. It just says download error

Hello, willywon.
Thank you for the question. Here are a couple articles that will help you troubleshoot the iTunes Store.
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
If you received a specific error number or message and the articles above do not resolve the issue, please reply with the specific error that you are receiving.
Hope this helps,
Jason H.

HT1657 Using a VGA adaptor with iPad 1 for iTunes movie rentals?

I have an iPad 1 with a VGA adaptor to display supported apps on external displays like YouTube and GoodReader. I tried to use this with a rented SD movie from iTunes and I got a warning along the lines of "output device not supported for protected material." Is there a way to do play iTunes rentals on an external display from the iPad? This is simple on a MacBook.
Thanks,
RSR

Hi bluemoon59,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657?viewlocale=en_US
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Cheers,
- Judy

HD Movie Rentals

A few questions re HD movie rentals.
What exactly does HD mean? Is it the same quality as Blu-ray (i.e., 1080P)?
Any difference in picture quality between component vs HDMI connection?

All the AppleTV specs are on their website.
They currently offer 720HD movies (which look as good to the eye as 1080 on many HDTVs and the file size in considerably smaller - so "win-win"!). I'm sure many folks will be happy to offer you their "definitions" of "True HD".
And similarly, you probably wont notice the difference between component and HDMI, but the purists will tell you HDMI is sharper as it remains a digital signal.

IPad "cannot open" iTunes movie rentals

I am travelling / I rented 2 ,movies for the plane but did it from an old 32bit Macbook. They transferred fine to the iPad but when I tried to open them I got the "Cannot Open" message. Result - did not get to watch my rentals ! I have an idea the fact that I purchased on an old generation Macbook Pro is the issue ?
They are still on my iPad (and presumably still somewhow registered in my account)
I happen to be travelling with a 64bit Macbook Pro (should have purchased from here in the first place !!)
I am thinking there might be a way to resync my iPad with my 64 bit Macbook and resync the movies so that I can at least watch them on of before the flight home next week
Ideas appreciated ?

Hi bluemoon59,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657?viewlocale=en_US
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Cheers,
- Judy

Movie rental has no sound or picture just gray screen

Anyone find a solution to this? I cant figure this out and have tried everything

I experienced similar issues with movie rentals. The movies downloaded successfully, but when I attempt to play them on my PC, all I get is a black screen, no audio, nothing. Never received any type of error messages. I can however still play some previously "purchased" movies from my library (prior to me upgrading to v. 8.2.0.2). Before this upgrade I also had never had any problems with movies. Based on several other postings I have seen, it definitely appears to be a software/itunes upgrade issue and not our individual PCs with the problem. I wrote to customer/tech support about my problem, this was their response,(and none of their suggestions fixed my issue so I still can not watch movies).
Also, still waiting on iTunes to offer a refund for the movies I purchased since I never viewed any of them..........still waiting.
**Dear Customer,
**I understand you rented several movies but they display with a blank screen when you try to play them on your computer. I can see how this may be upsetting for you and I apologize for any inconvience this has caused you. My name is Mellissa and I am happy to assist you today.**
**This article often helps customers who are having video playback performance issues:**
**Troubleshooting iTunes for Windows XP and 2000 video playback performance**
*issues*
**http://support.apple.com/kb/TS1386**
**If your computer meets the requirements yet video playback is not satisfactory, here are some things that might improve the quality:**
**1) Make sure you are using the latest version of iTunes for Windows, which comes with QuickTime. They are available free of charge here:**
**http://www.apple.com/itunes/download**
**(Note that installing the latest version of iTunes will not affect your library or any items in your account waiting to be downloaded.)**
**2) Quit as many other open applications as you can before playing videos in iTunes.**
**3) Wait for all iTunes Store purchases to finish downloading before playing videos.**
**4) Use this article to guide you through updating your PC's drivers:**
**Updating the drivers on your Windows PC**
**http://support.apple.com/kb/HT1768**
**5) Disable all non-Microsoft startup programs and services by following the steps in the appropriate article below:**
**Using MSCONFIG to troubleshoot conflicts in Windows XP**
**http://support.apple.com/kb/HT1275**
**6) If the video's audio track is not satisfactory, follow the troubleshooting steps in this article:**
**iTunes and QuickTime for Windows: Songs and other audio don't play correctly**
**http://support.apple.com/kb/TS1362**
**Shonda, I hope that the information I have provided you with today was help full. If you have any further questions regarding this issue please feel free to reply back to this email. Thank you for being a part of The Apple Family.**
**Have a great day,**
*Mellissa*
**iTunes Store Customer Support,**
**Please note my hours are Tuesday, Thursday and Friday 8:00AM to 4:30PM (EST)**
**Thank you for allowing me they opportunity to assist you. You may receive an AppleCare Survey email; any feed back you provide would be greatly appreciated.**

Quick question: Buying movies - HD?

I'm totally frustrated with the support pages - maybe someone here can help me. It's a simple question, really.
Obviously, if you rent a movie and it is available in HD, you have the option to rent it in HD. But - if you choose to BUY it, will it be in HD?
Thanks in advance!

The lack of HD movies for purchase is a restriction that I am sure is placed by the movie studios, at least for now. As far as I know, none of the other online movie rental services, such as Netflix or Roku, offer HD movies for sale, either. With HD TV shows now available for purchase in the iTunes store, I think it's only a matter of time before movies follow suit.
As for becoming obsolete, various reports have it that Apple TV sales have actually been on the increase since the movie rental service started. I'm generally inclined to rent movies rather than buy them because I rarely watch the same movie more than once.

My itunes movie rental keeps freezing how can i continue watching it?

my itunes movie rental is frozen and will not let me watch past a little over an hour and half. how can i continue my movie?

Hey rossfromwarren,
Thanks for the question. It sounds like you were experiencing an issue with an iTunes Movie Rental. Due to the time limits associated with rentals, you may wish to report a problem with your purchase if the issue was not resolved before expiration:
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT1933
Thanks,
Matt M.

Playing a movie rental

I rented a movie from iTunes, it downloaded. now how do I get it to play? There is no mention of a movie listed in the right hand column nor is there a "cloud" mentioned anywhere. How do I play trhis movie?

You don't.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
Movie rental frequently asked questions (FAQ)

Movie Rentals On Different Devices

I started watching a SD movie rental last night on one computer and want to continue watching it today on a different computer. It sounds like this should be possible but can't figure it out.

Movie rental frequently asked questions (FAQ)
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."

Apple TV Movie Rentals UK

I have a dumb question.
I understand that the UK is gonna get movies, long after USA, but I just wondered if there is anywhere online we can express an interest in certain movies, just so Apple can pressure the studio's to allow them to be sold over here.
For example, in the states you guys (and gals) have access to all the Pixar movies, yet we in the UK only have 2.
We have none of the Die Hard series, only 1 Bourne movie, etc.
I understand that we are at the whim of the studio's as to when movies will be made available over here. But if we had a way of highlighting to them what movies we're interested in seeing, then it should ease their decision on when to release over here.
Just a thought.

ParishYoung wrote:
And you know what, while I'm here, what's the deal with the price difference between Apple TV in US and the Apple TV in the UK?? (the device not the movie rentals / purchases)
When the US movie rental service was announced they dropped the US price significantly. This has not happened in the UK which is a shame, particularly with the Take 2.0 interface being extrenely iTunes Store centric vs the previous interface which was designed around your media in iTunes (purchased or home made).
For a device that's almost 18 month old, I think the price is starting to look rather high now that it's gone from a media extender (which is still is, and a great one) to a rent/buy online from Apple type sales pitch.
The economic climate isn't great, and if people are short of cash then from a rental perspective £200 up front for the privilege of renting from your armchair is steep, and they'll keep going to blockbuster or wherever and save the £200.
I personally think that AppleTv's a very sophisticated device for the price, but when people these days regard a DVD player for £20 from Asda as good value, then justifying £200 for an AppleTV isn't really going to happen for the average man on the street.
AC

Question on Movie Rental

Similar Messages

Maybe you are looking for