Question On Purchasing An Album?

I am interested in purchasing the Album "The Very Best Of Strauss" for $15.99 from the iTunes Store. My question is does payment of the $15.99 also include a Hard Copy CD to be mailed to me for playing on a CD device? Thank you!

No.
Itunes has never sold cds at all.
Itunes sells downloads.

Similar Messages

ITunes Store would not allow me to purchase an album. The store said that I needed to answer a security question. I had not sent answers to ant security questions previous

I have been using iTunes for almost two years. I went to purchase an album and the store would not allow me to purchase until I had answered security questions. I had never given answered to any questions previously. So i didn't know the correct answer. What do I need to do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David

Im putting in my apple id and it will not let me log in and trying to purchase an album

Hello I have just purchased my first Apple product, I have set up my id and want to purchase an album from Itunes but everytime im putting in my id it just keeps coming back asking for it again. I am putting in the correct password. Please can someone advise me what to do
Thank you

You need to check your rescue email address, including its spam filter. If it's not there, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98839)

I purchased three albums last week and only two of them were charged. How can I make sure that the third album gets charged in a timely fashion?

I purchased three albums last week and only two of them were charged. How can I make sure that the third album gets charged in a timely fashion?

Well, thanks for feeling with me, patkosanke ... AND for your wise advice.
I did followed your advice immediately and erased all the service number as well as S/Ns.
Can you, however, give me any "direct number" through which I can get hold of someone and request for what you're suggesting?
I believe I had talked with the person by the name of "Charlie" (I think... I hope I'm correct...) when I was having the same problem with the last device. He was very kind and helpful, though I ended up getting the device that brought the same problem.
Charlie told me that if I had any more problems I should call him. But I forgot to take down his direct number.
Or maybe I should call the main office and ask for him. But my memory is questionable as to his name, and besides I don't even know his last name either. There could be more than one "Charlies" in Palm.
So, if you could somehow email me some direct number (other than the one that keeps on hooking me up with those people in the overseas who are answering the phone only to sympathize with & apologize to me but can only issue a false hope with the SRO#. More than once I was given the promise that the supervisor would call me back within an hour or two but I ended up calling back after I had been left hanging in the air all night long.) where I can talk to someone like I did with Charlie last time who can truly carry out the promise, I would truly appreciate it, patkosanke. ^^
Thanks
jcinlovewpalmTX
Post relates to: Palm TX
Post relates to: Palm TX
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM

I am missing one piece from an album I downloaded from I-tunes. If I "purchase" the album again, will I get charged? Any ideas?

I purchased an album, but one of the pieces has gone missing. If I "purchase" it again, will I be charged? Any ideas? Thanks ahead of time.
I have already tried downloading "purchased items" again. This did not work.

Do not attempt to go through the normal purchase process or you may indeed be charged twice for that track. If the track cannot be downloaded via the "Purchased" page, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
P.S. This question was originally posted in the forum for asking questions about the Communities themselves. You will usually get the quickest and most applicable responses if you ask in the forum specifically intended for the relevant product or service.

Digital book with purchase of album...

I purchased a music album that has a digital book with the purchase of the album-how can I obtain it?? It isn't anywhere on my iPhone 5s, which I used to purchase the album. I have the album, when I go back to the iTunes store it shows I purchased the album, but the digital book is greyed out. It says "with purchase of album."

Hey Halanncar,
Thanks for the question. The following resource may provide an answer to your question:
iTunes Store: Frequently Asked Questions for iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT1689
I purchased an album on my iPhone, iPad, or iPod touch that contained a music video and a digital booklet. Where did it go?
Bonus items, such as music videos, will download directly to your iPhone, iPad, or iPod touch. Digital booklets are available in your download queue when you log in to the iTunes Store on your computer. Find more information about syncing digital booklets.
Additional Information:
iBooks: Syncing iTunes Digital Booklets to iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT4194
Thanks,
Matt M.

I purchased an album and it has disappered from my iPod however other purchased items are showing. How can I get the album back? It is not on my computer on the itunes library due to the computer wiping all contents.

My ipod touch lost all its data due to my computer crashing and having to be rebooted.
This resulted in all software being wiped - including iTunes. Therefore, I lost all my music, apps etc on my library on the computer. I then synced my iPod into the computer which then updated the ipod software and then it cleared all my music.
However, I managed to find my music on the purchased list and was able to re download it.
Although, I'm aware that one album did not apper on the purchased playlist - I have an email to prove that I purchased this album however, it is not appearing to allow for me to download it.
I am pretty sure that this is not the only album but due to the amount of music I previously had on my iPod it is difficult to tell what is missing.
Is there anything I can do to get all my previous music back?
Is there anything I can do by contacting Apple to see if they can help?
Would greatly appreciate any help whatsoever! Just about pulling my hair out - due to no available phone calls until next thursday and NO email address to contact!

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

HT1848 I purchased a album on my iPhone and was playing it for several days... Last night after syncing it to my laptop i no longer have it on my phone and the only thing that shows up in my iTunes is the digital booklet.

How in the world do i get my lost Album back?
I purchased a Album from Itunes on my iphone, Played it for several days. Then when I synced my phone to my laptop, the album is no longer there. It shows up in the Itunes on my computer but only as the digital booklet, which you are supposed to get after a purchase.
I tried downloading all songs into itunes, that didnt work. I tried logging out of my account with no avail. I tried seeing if i could go into iTunes again and buy redownload it. But it showes that I have to purchase it again...
Any help would be appreciated.
Thanks

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

Problem with iTunes purchased track. I purchased an album from the store and downloaded. I contacted support as one track was defective and had this one track setup to re-download, which was successful.

I purchased an album with 11 tracks from the Store. When the download was complete, I edited the name to make it easier for me to find. I then synced my iPod and iPad with the new album. However I found that one of the tracks was defective and after writing to the support community, a second download was setup and this fixed the bad track. I was surprised that when the track downloaded, it went to the track with the new name. However it works perfectly on my computer. For some reason, the iPod and iPad have synced a few times but the track for this album on these is the original track with the defect and this has not fixed, though there have been multiple times that it has synced. The laptop with its corrected track works fine.
The message from support told me to be sure that the software on my laptop was the current version and I did correct this before getting that corrected download. However I notice that my iPod says that it has the latest version and won't check for an update until 2/24.
Can you help me figure this out. I thought if I could delete this track off the iPod and iPad that it would sync the correct version, but I can't see how to delete these.
Thanks for any help you can offer.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the problem tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

ITunes offering a complete my album offer when I go to purchase an album, but won't show the discounted price.

I bought a song off an album a few weeks ago.
So today I was going to purchase the album. Instead of showing the Complete My Album discounted price, it shows the full album's original price.
I click purchase, and it gives me the option to purchase the album at a discounted price (doesn't say what it is).
I select that option, and it redirects me to the same page, same album, same original price with no discount.
I've checked on the ipod app in my iPhone, and it has the complete my album option, same as the original price.
I remember it being a lower price before when I went to check the album, several weeks ago.
So, I went to that Complete My Albums page in itunes, for the full list; I know there's several albums that should still be there.   Nothing.
Is this happening to anyone else?

This has happended to me. Emailed Apple and have gotten no response.

ITunes says I purchased an album but it wont let me download it

I bought an album on on my laptop for my old iPod. Now I have an iPod touch and i went into the purchased items on the itunes app and it didnt have the album i was looking for in it. I then searched for it in the search bar and it still says i purchased the album but it wont let me download it. There isnt an error that comes up or anything. It just wont let me download it and ITS DRIVING ME CRAZY! Can someone please help? (i hope i dont have to purchase the album again)

Again, how are you trying to "download' it - what options are you selecting to do the download? Also, the forum you posted in is iTunes for Windows, but you also mentioned your iPhone. Where are you trying to download the past purchase? Once I know that, I will be able to provide you with instructions on how to download it again.
Cheers,
GB

I purchased an album and didn't receive all of the cuts. I have Itunes 9.2.1 so I can't use the new "download past purchases" feature. How do I get the rest of the songs?

I purchased an album and didn't receive all of the songs. I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs? Using an Iphone 3Gs

Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards.

I purchased an album on iTunes but its not in my library

I Purchased an album through iTunes a couple of days ago. When I checked it in my library on my Mac book it didn't show up. Please help me retrieve it.

Download it.
Downloading past purchases from iTunes

Question On Purchasing An Album?

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